Guest Details "Less-Than-Magical" Disney Guest Services Experience - Inside the Magic

Comments for Guest Details “Less-Than-Magical” Disney Guest Services Experience

Guest shows footage from her h2o glow party that was rained out.

4 Comments

  1. Brooke

    Chapek has laid off thousands so he can have a bigger bonus check. The most noticeable lay off is with customer/guest services. Wait times range from 3 hours to 6 hours being the longest I’ve heard from actual Disney vloggers. The other noticeable area of budget cuts are the restaurant staff, and the ride maintenance crews. Chapek doesn’t care if only half of the popular restaurants like Carthay, Lamplight, etc are open or if the rides break down, or that his customers lose several hours of their day just looking for remediation and some respect. Chapek only cares about his bonus check.

    1. Lies

      Never give modern Disney a cent you aren’t willing to flat out lose.

      How about non-refundable tickets that might be unusable if you don’t get a reservation? Lightning Lane for broken attractions? “Deluxe” rooms at hotels under construction?

      The Disney welcome gate should be legally required to contain the disclaimer, Buyer Beware. Disney’s modern existence is deceptive and fraudulent.

  2. Quark

    The first Rule of Acquisition: once you have their money, never give it back.

  3. Scott

    The term “Mickey Mouse’d” is coming back. #Skimpflation

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