The karen in this story is the person who could not mind their own business. If you want to jump on Twitter, why don’t you use your real name “johnny”.
Anyone who yells at an employee in a public place deserves to get publicly shamed because 1) they’re in public, and 2) they’re own idiocy was at the root of their tirade. They don’t get to take out their frustrations about their poor decisions on someone just doing their job.
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