I think this is wrong for a lot of reasons. I think if a family is going it should be a fun experience not exclude other family members who are younger then 4 away from being with thier family. How would you feel if a young boy was 2 years old and really enjoyed Lion King and was told to thier parents that thier child was not allowed to see the show at the theater in New York and have kids older to see it? If that was the case that Child would feel sad all kids have feelings to you know not just older kids. So no I think this is extremely wrong to not allow younger kids.
Personally as someone who has worked with young children in nurseries and schools, some children are unable to sit for long periods of times or to sit there quietly and listen. How would you feel if you had saved for a long time to see a theatre show and got sat next to a family with noisy children and not be able to listen and enjoy the show. When they are older they will understand that the show is different from the movie, be able to sit and listen for longer periods of time.
Also if you are planning to go to the theatre you would check before hand the age suitability along with the times of the show.
Normally I’d agree with you. But this is a show for Frozen. A Kids show. A show where you know kids will be. And it is geared toward them. So, sorry, can’t agree with your take.
This is not a “kids show.” If you’ve ever seen a broadway show, you would know it’s not appropriate for young kids to be there. It’s a live professional experience, not Disney on ice.
As a mother of 4, I strongly agree w/ this rule enforcement- not all should be forced to have their moment interrupted by a tired, screaming toddler & not all toddlers should be forced to sit quietly that length of time,,, too costly to have the experience interrupted
Your opinion is welcome! Thanks for sharing. Note this is a private, ticketed event by Disney.
Occasionally, customer input can change how decisions are made, but you didn’t posit any reasonable opposing argument that wasn’t already accounted for with their explanation.
Prior to your comment, Disney already anticipated your argument and still made their decision the way they did, as they are a family-oriented company with a lot of experience and education with understanding their audience as well as their other guests so as to make accommodations for the best enjoyment of the most people for their productions. Not every presentation is contextually appropriate for all audiences.
Your opinion is welcome, though, even if you don’t get your way. As they anticipated your objections, they already acknowledged your dissent, so, consider your consolation prize for “sharing your thoughts” as: “thanks for sharing.” Again, thanks for sharing!
When people are paying over 100$ a ticket. No one wants to hear some lame-kid yelling, singing, or talking non-stop. This isn’t a movie theatre where you’re paying 10 bucks. This is professional theatre. The actors also don’t want to be distracted.
People here indicating ‘it’s a kids show so kids should be able to go’ make stupid arguments based on illogical fallacies.
When i see musicals and there’s a kid behind me and talking the whole time, i turn around and tell him/her to shut up, and then i’ll tell their parent to shut up and finally ask an usher to boot them out.
Parents are oblivious to the fact that other humans don’t want to put up with their kid’s crap.
I completely understand! I’m an artist so I enjoy seeing Disney films for part entertainment and part for my career. I went to see Encanto at theaters the other day and sat next to a girl that was clearly about 6 years old. Far too old to be constantly talking and refusing to sit down. Her parents kept telling her to sit down, but if that was my kid I would have said that we were leaving. Kids can ruin events, but it’s really the parents that don’t discipline their children too that make it worse. It’s better that a parent teaches discipline than feel embarrassed and do nothing…
And you’re oblivious to the fact that you’re an immature little public hair that would get their ass beat if you ever actually had the balls.to say that to someone. Don’t act like a tough guy on the internet. We all know you’d get your ass handed to you if you did that in real life 🤣
Totally agree. Parents today take a “oh I just ignore them…” attitude. Meanwhile everyone around them is suffering. (Happens extensively on airplanes.) Some kids may be well behaved, but really this is a broadway show and should be treated as such.
I find it hilarious that there are grown men and women who are annoyed at young children distracting their viewing experience of Frozen The Musical. While I love a good kids show as much as any other adult, I fully anticipate there may be some …ahem… children present! However, I do think older theatres generally are not designed for younger audiences in the same way as cinemas are. The seating is cramped and often dangerously steep, especially on higher tiers, legroom is limited, getting out to the toilets during the show is near nigh impossible and there are always queues to the toilets and the cafeteria, with few baby-changing facilities. For this reason and for the children’s own enjoyment, I would rather take the little ones to the cinema or the seasonal panto until they are ready to enjoy a Westend show in theatre environment.
You obviously do not know theater. Have you ever spent months preparing for a performance? Waiting for opening night? That hush that falls over the theater? Just waiting for the first note from the Pit? It is pristine… and then a 2 year old says “Mommie!!! I have to pee!”
NO! Even Broadway has an age limit. To prevent this very thing from happening. If you want children at a show? Go to children friendly “Disney on Ice” productions or off Broadway shows.
I say they should do as I’ve seen other theaters, both movie and live, do in situations like this, set a special showing on say Saturday afternoons that allows families with much younger children to attend so that no one is really bothered.
This is a good idea. Having shows like this also gives parents opportunities to teach children proper theatre etiquette. We have a school program at the local theatre with this as one of their goals.
I’m not opposed to an age limit, what I opposed to is changing the age limit. We bought tickets back in August when it clearly stated children under 3 wouldn’t be admitted. We booked tickets for my niece’s 4th birthday and she’ll be just shy of turning 4 by 3 days. We’ve had no email stating that they’ve changed the T&C. This is the worst customer service 😡
I have to agree with the Theater on this. The Theater is wise. The Theater is not money-hungry. As a parent, I want to enjoy the show, rather than worry about and probably have to entertain, my very young child, who may not even remember the experience next year. Live, musical theater is a totally different experience than a movie; and those seeing it in your living rooms are even further removed from the ettiquite that a theater deserves. Just because it is “Disney” doesn’t mean it is an appropriate venue for all ages. We didn’t even bring our son to Disney World until he was 8 years old as we wanted to be able for him to have the energy & stamina to enjoy all the attractions. Him not being a tired, whiney brat made the experience fun and pleasant for all! We must take into consideration everyone involved in a situation like live theater, rather than just thinking, “Oh my 3 year old Johnny just adores the movie Frozen! Wouldn’t it be great to take him to the live theater performance?!” Then shell out $50+ for each ticket, plus transportation, food and drinks, all to be in the lobby half the performance or going home during intermission because your young one is too restless to sit through an almost 3-hour performance???!!! Where is the logic in this???!!! Where is the parenting???!!!
Um I don’t know any 4 year olds that would be able to see the stage when sitting in a theater seat if an adult is in the seat in front. Further more if they were your standard theater seats they fold upwards and a child’s foot can easily fit in between if they attempt to stand in the seat.
I am a mom of two grown daughters, and have a 4 year old granddaughter. I think it’s common sense to have an age restriction on the stage production. Honestly, I think 4 is probably too low. A stage production of this magnitude is not the place for toddlers and preschoolers. Many, MANY school age children will love this production no doubt. This is hardly a $10 matinee movie ticket we’re talking about. People who pay those high ticket prices should be able to enjoy the show without the noisy distraction of those too young to enjoy the scope of the performance.
For me I believe every company has a right make it’s own policy’s regardless of the publics view or opinion. But for a Disney show that was created for children. I think some rules can be bent. I mean really! My 2 year old grandchild can sit and watch the entire movie Frozen and then beg me to put it on again as soon as it’s over lol.
Yep. This is live theater. Tickets are pricey, and children need to be able to sit quietly for 2 hours in the dark. If you don’t know the difference between “movie” and “live theater” then there is a problem.
All the people saying this is wrong must have children 4 or under. You know, the same people who are selfish and ignorant and won’t take their children out of the theater when they misbehave, as all very small children do at some point, ruining the show for those sitting around them. It’s kind of like going to the movies where you’re sitting near a group of teens who won’t stay quiet. Bravo for this theater setting a limit!
Although some parents of young Disney-loving kids might object to this rule, I think that there’s a VERY good reason in place for it. As some others have mentioned here, this isn’t a move theater where you might shell out about $10 apiece, but a theater show that some people have shelled out big bucks for. While there might be a handful of young kids that might sit quietly through such a show, many others might not. If your kid can’t behave in a public venue, then you have no business bringing them into a theater, no matter how much you think they’ll enjoy it. Let them watch the movie on video at home, until they’re old enough to know how to behave in a theater. Not everyone thinks that it’s charming to hear your tiny tot sing along and recite lines during the performance, unless the cast members are specifically encouraging the audience members to play along! I’m going to one of the Disney Princess Broadway concerts in February, an event that I shelled out some significant cash for with a nice VIP package, and the last thing I want is to have somebody’s young child, who is sitting near me, making noise throughout the entire performance!
When Peter Pan debuted for the first time they had young children, orphans that sat in the audience to watch. If those children can do it, then so can the other children and I also think that parents should have the right to decide rather or not their child is able to sit through it.
In general, I agree with the age restriction, since most very young children are unable to sit quietly – as others have already noted.
That said, why not have a matinee the little ones can attend? Rest of the performances can be age restricted.
I would NOT be happy if I saved up for this show and had to have it spoiled by fussy toddlers and parents shushing. Personally, this is one of the reasons I stopped going to the cinema. Too many people. bringing toddlers and infants who raise a ruckus during the movie.
I have to agree with the Theater on this. The Theater is wise. The Theater is not money-hungry. As a parent, I want to enjoy the show, rather than worry about and probably have to entertain, my very young child, who may not even remember the experience next year. Live, musical theater is a totally different experience than a movie; and those seeing it in your living rooms are even further removed from the ettiquite that a theater deserves. Just because it is “Disney” doesn’t mean it is an appropriate venue for all ages. We didn’t even bring our son to Disney World until he was 8 years old as we wanted to be able for him to have the energy & stamina to enjoy all the attractions. Him not being a tired, whiney brat made the experience fun and pleasant for all! We must take into consideration everyone involved in a situation like live theater, rather than just thinking, “Oh my 3 year old Johnny just adores the movie Frozen! Wouldn’t it be great to take him to the live theater performance?!” Then shell out $50+ for each ticket, plus transportation, food and drinks, all to be in the lobby half the performance or going home during intermission because your young one is too restless to sit through an almost 3-hour performance???!!! Where is the logic in this???!!! Where is the parenting???!!!
I agree with you. Unless the under 4 year old is mature enough to be able to sit still I see no reason for people above the minimum age to have to put up with the interruptions.
It should be up to the parents and not the theater. Some kids can do and some can’t the parent would know. As long as my toddler has snacks he’s fine. I can’t stand adults that act like they can’t stand kids being kids. We all were born crying babies but as an adult you don’t want to hear it. Want to call it bad parenting. Really? I say physically and verbally abusing children is bad parenting. We all have feelings and a mouth to express ourselves children or adults.
I’m not sure why some people are upset with Disney over this, they didn’t make the rule, the theater did. And as the article states it’s in London, but Broadway in New York also has age restrictions. I think dining reservations at Disney should do the same. Say after 8pmno children under 5. If I’m paying $50 for dinner I don’t want to listen to kids crying because they are up past bedtime ruining my dinner. I see too many people saying they have a 9:30 dining reservation because that’s all that was available and their 3 year old just loves such and such character. Rant over. Have a magical day all.
Absolutely crazy, a Nanny State in operation, this is a kids film from Disney, the age restriction is more than daft, its ridiculous. Talk about FREEZING OUT your target audience. Mad just mad.
Comments for Theater Bans Children From Seeing Disney’s ‘Frozen’
Bryan
I think this is wrong for a lot of reasons. I think if a family is going it should be a fun experience not exclude other family members who are younger then 4 away from being with thier family. How would you feel if a young boy was 2 years old and really enjoyed Lion King and was told to thier parents that thier child was not allowed to see the show at the theater in New York and have kids older to see it? If that was the case that Child would feel sad all kids have feelings to you know not just older kids. So no I think this is extremely wrong to not allow younger kids.
H
Personally as someone who has worked with young children in nurseries and schools, some children are unable to sit for long periods of times or to sit there quietly and listen. How would you feel if you had saved for a long time to see a theatre show and got sat next to a family with noisy children and not be able to listen and enjoy the show. When they are older they will understand that the show is different from the movie, be able to sit and listen for longer periods of time.
Also if you are planning to go to the theatre you would check before hand the age suitability along with the times of the show.
Jason
Normally I’d agree with you. But this is a show for Frozen. A Kids show. A show where you know kids will be. And it is geared toward them. So, sorry, can’t agree with your take.
Kelsie
This is not a “kids show.” If you’ve ever seen a broadway show, you would know it’s not appropriate for young kids to be there. It’s a live professional experience, not Disney on ice.
Bryan
You do have a point to some extent about some of what you said but I was more referring to why Disney makes some of these bad choices.
Day
I agree with you 100%!
If I’m paying a lot of money for these tickets I want to see it without hearing the parents keep telling the kids to sit 500 times.
A
As a mother of 4, I strongly agree w/ this rule enforcement- not all should be forced to have their moment interrupted by a tired, screaming toddler & not all toddlers should be forced to sit quietly that length of time,,, too costly to have the experience interrupted
EGG
Egg
Rotten
Rotten
DJ
Your opinion is welcome! Thanks for sharing. Note this is a private, ticketed event by Disney.
Occasionally, customer input can change how decisions are made, but you didn’t posit any reasonable opposing argument that wasn’t already accounted for with their explanation.
Prior to your comment, Disney already anticipated your argument and still made their decision the way they did, as they are a family-oriented company with a lot of experience and education with understanding their audience as well as their other guests so as to make accommodations for the best enjoyment of the most people for their productions. Not every presentation is contextually appropriate for all audiences.
Your opinion is welcome, though, even if you don’t get your way. As they anticipated your objections, they already acknowledged your dissent, so, consider your consolation prize for “sharing your thoughts” as: “thanks for sharing.” Again, thanks for sharing!
Bryan
I am not going to argue here but you can think what you want and you can let me think the way that I want even if we don”t agree.
averick
When people are paying over 100$ a ticket. No one wants to hear some lame-kid yelling, singing, or talking non-stop. This isn’t a movie theatre where you’re paying 10 bucks. This is professional theatre. The actors also don’t want to be distracted.
People here indicating ‘it’s a kids show so kids should be able to go’ make stupid arguments based on illogical fallacies.
When i see musicals and there’s a kid behind me and talking the whole time, i turn around and tell him/her to shut up, and then i’ll tell their parent to shut up and finally ask an usher to boot them out.
Parents are oblivious to the fact that other humans don’t want to put up with their kid’s crap.
Alex
I completely understand! I’m an artist so I enjoy seeing Disney films for part entertainment and part for my career. I went to see Encanto at theaters the other day and sat next to a girl that was clearly about 6 years old. Far too old to be constantly talking and refusing to sit down. Her parents kept telling her to sit down, but if that was my kid I would have said that we were leaving. Kids can ruin events, but it’s really the parents that don’t discipline their children too that make it worse. It’s better that a parent teaches discipline than feel embarrassed and do nothing…
Roshia
And you’re oblivious to the fact that you’re an immature little public hair that would get their ass beat if you ever actually had the balls.to say that to someone. Don’t act like a tough guy on the internet. We all know you’d get your ass handed to you if you did that in real life 🤣
ChadMC
Totally agree. Parents today take a “oh I just ignore them…” attitude. Meanwhile everyone around them is suffering. (Happens extensively on airplanes.) Some kids may be well behaved, but really this is a broadway show and should be treated as such.
Cambridge_to_Cornwall
I find it hilarious that there are grown men and women who are annoyed at young children distracting their viewing experience of Frozen The Musical. While I love a good kids show as much as any other adult, I fully anticipate there may be some …ahem… children present! However, I do think older theatres generally are not designed for younger audiences in the same way as cinemas are. The seating is cramped and often dangerously steep, especially on higher tiers, legroom is limited, getting out to the toilets during the show is near nigh impossible and there are always queues to the toilets and the cafeteria, with few baby-changing facilities. For this reason and for the children’s own enjoyment, I would rather take the little ones to the cinema or the seasonal panto until they are ready to enjoy a Westend show in theatre environment.
Day
EXACTLY 💯
Tamara Volk-Pace
You obviously do not know theater. Have you ever spent months preparing for a performance? Waiting for opening night? That hush that falls over the theater? Just waiting for the first note from the Pit? It is pristine… and then a 2 year old says “Mommie!!! I have to pee!”
NO! Even Broadway has an age limit. To prevent this very thing from happening. If you want children at a show? Go to children friendly “Disney on Ice” productions or off Broadway shows.
Johnathon
It’s a bit strange when you first hear about it but actually it’s quite reasonable
Calvin Brown
I say they should do as I’ve seen other theaters, both movie and live, do in situations like this, set a special showing on say Saturday afternoons that allows families with much younger children to attend so that no one is really bothered.
Bryan
Now this I can agree with.
AR Theatre ❤️
This is a good idea. Having shows like this also gives parents opportunities to teach children proper theatre etiquette. We have a school program at the local theatre with this as one of their goals.
Lorraine
I’m not opposed to an age limit, what I opposed to is changing the age limit. We bought tickets back in August when it clearly stated children under 3 wouldn’t be admitted. We booked tickets for my niece’s 4th birthday and she’ll be just shy of turning 4 by 3 days. We’ve had no email stating that they’ve changed the T&C. This is the worst customer service 😡
LorrainerroOL
Sorry, AR theatre, I didn’t mean to reply to your comment specifically, I wanted to add a general comment but now I can’t change it 😅
ChadMC
Brilliant Idea!!
Day
I agree 1000%
Day
I agree 1000% with your statement!
Donna W
I have to agree with the Theater on this. The Theater is wise. The Theater is not money-hungry. As a parent, I want to enjoy the show, rather than worry about and probably have to entertain, my very young child, who may not even remember the experience next year. Live, musical theater is a totally different experience than a movie; and those seeing it in your living rooms are even further removed from the ettiquite that a theater deserves. Just because it is “Disney” doesn’t mean it is an appropriate venue for all ages. We didn’t even bring our son to Disney World until he was 8 years old as we wanted to be able for him to have the energy & stamina to enjoy all the attractions. Him not being a tired, whiney brat made the experience fun and pleasant for all! We must take into consideration everyone involved in a situation like live theater, rather than just thinking, “Oh my 3 year old Johnny just adores the movie Frozen! Wouldn’t it be great to take him to the live theater performance?!” Then shell out $50+ for each ticket, plus transportation, food and drinks, all to be in the lobby half the performance or going home during intermission because your young one is too restless to sit through an almost 3-hour performance???!!! Where is the logic in this???!!! Where is the parenting???!!!
Kirk
Um I don’t know any 4 year olds that would be able to see the stage when sitting in a theater seat if an adult is in the seat in front. Further more if they were your standard theater seats they fold upwards and a child’s foot can easily fit in between if they attempt to stand in the seat.
Tanya
I am a mom of two grown daughters, and have a 4 year old granddaughter. I think it’s common sense to have an age restriction on the stage production. Honestly, I think 4 is probably too low. A stage production of this magnitude is not the place for toddlers and preschoolers. Many, MANY school age children will love this production no doubt. This is hardly a $10 matinee movie ticket we’re talking about. People who pay those high ticket prices should be able to enjoy the show without the noisy distraction of those too young to enjoy the scope of the performance.
Charles Brandon
This is an easy fix. It’s called matinee shows.
They can consider it the preshow if they want.
All evening shows can have the age restrictions.
After 9pm they can do the risqué version if they want for all I care.
Tom Flores
For me I believe every company has a right make it’s own policy’s regardless of the publics view or opinion. But for a Disney show that was created for children. I think some rules can be bent. I mean really! My 2 year old grandchild can sit and watch the entire movie Frozen and then beg me to put it on again as soon as it’s over lol.
D
Yep. This is live theater. Tickets are pricey, and children need to be able to sit quietly for 2 hours in the dark. If you don’t know the difference between “movie” and “live theater” then there is a problem.
Jax22
All the people saying this is wrong must have children 4 or under. You know, the same people who are selfish and ignorant and won’t take their children out of the theater when they misbehave, as all very small children do at some point, ruining the show for those sitting around them. It’s kind of like going to the movies where you’re sitting near a group of teens who won’t stay quiet. Bravo for this theater setting a limit!
Jody Mosier
Although some parents of young Disney-loving kids might object to this rule, I think that there’s a VERY good reason in place for it. As some others have mentioned here, this isn’t a move theater where you might shell out about $10 apiece, but a theater show that some people have shelled out big bucks for. While there might be a handful of young kids that might sit quietly through such a show, many others might not. If your kid can’t behave in a public venue, then you have no business bringing them into a theater, no matter how much you think they’ll enjoy it. Let them watch the movie on video at home, until they’re old enough to know how to behave in a theater. Not everyone thinks that it’s charming to hear your tiny tot sing along and recite lines during the performance, unless the cast members are specifically encouraging the audience members to play along! I’m going to one of the Disney Princess Broadway concerts in February, an event that I shelled out some significant cash for with a nice VIP package, and the last thing I want is to have somebody’s young child, who is sitting near me, making noise throughout the entire performance!
vBk
It’s a shame that parents these days are so self centered they need to be told something common sense.
We saw the show in London last week and most kids were behaving properly but just a few were crying making a fuss.
The poor parenting skills and judgment are the problem here not the kids.
dreaaharter
When Peter Pan debuted for the first time they had young children, orphans that sat in the audience to watch. If those children can do it, then so can the other children and I also think that parents should have the right to decide rather or not their child is able to sit through it.
D@orl
In general, I agree with the age restriction, since most very young children are unable to sit quietly – as others have already noted.
That said, why not have a matinee the little ones can attend? Rest of the performances can be age restricted.
I would NOT be happy if I saved up for this show and had to have it spoiled by fussy toddlers and parents shushing. Personally, this is one of the reasons I stopped going to the cinema. Too many people. bringing toddlers and infants who raise a ruckus during the movie.
Donna W
I have to agree with the Theater on this. The Theater is wise. The Theater is not money-hungry. As a parent, I want to enjoy the show, rather than worry about and probably have to entertain, my very young child, who may not even remember the experience next year. Live, musical theater is a totally different experience than a movie; and those seeing it in your living rooms are even further removed from the ettiquite that a theater deserves. Just because it is “Disney” doesn’t mean it is an appropriate venue for all ages. We didn’t even bring our son to Disney World until he was 8 years old as we wanted to be able for him to have the energy & stamina to enjoy all the attractions. Him not being a tired, whiney brat made the experience fun and pleasant for all! We must take into consideration everyone involved in a situation like live theater, rather than just thinking, “Oh my 3 year old Johnny just adores the movie Frozen! Wouldn’t it be great to take him to the live theater performance?!” Then shell out $50+ for each ticket, plus transportation, food and drinks, all to be in the lobby half the performance or going home during intermission because your young one is too restless to sit through an almost 3-hour performance???!!! Where is the logic in this???!!! Where is the parenting???!!!
Abraham Sussman
I agree with you. Unless the under 4 year old is mature enough to be able to sit still I see no reason for people above the minimum age to have to put up with the interruptions.
Cary
It should be up to the parents and not the theater. Some kids can do and some can’t the parent would know. As long as my toddler has snacks he’s fine. I can’t stand adults that act like they can’t stand kids being kids. We all were born crying babies but as an adult you don’t want to hear it. Want to call it bad parenting. Really? I say physically and verbally abusing children is bad parenting. We all have feelings and a mouth to express ourselves children or adults.
Ann
I’m not sure why some people are upset with Disney over this, they didn’t make the rule, the theater did. And as the article states it’s in London, but Broadway in New York also has age restrictions. I think dining reservations at Disney should do the same. Say after 8pmno children under 5. If I’m paying $50 for dinner I don’t want to listen to kids crying because they are up past bedtime ruining my dinner. I see too many people saying they have a 9:30 dining reservation because that’s all that was available and their 3 year old just loves such and such character. Rant over. Have a magical day all.
Julian Herring
Absolutely crazy, a Nanny State in operation, this is a kids film from Disney, the age restriction is more than daft, its ridiculous. Talk about FREEZING OUT your target audience. Mad just mad.
Comments are closed.