BIG Changes Coming to Disney’s Disability Access

in Disneyland Resort, Walt Disney World

haunted mansion wait time

Credit: ITM

Today, Disney made a big announcement that will change the way Guests will now experience the theme parks. FastPass+ and MaxPass are being retired at Walt Disney World and Disneyland, respectively, and in their place will be Disney Genie+. The system will allow Guests to purchase a ticket that will get them to the front of the line on many attractions — more in-demand attractions will require an additional fee on top of that.

disney genie
Credit: Disney

As if that news isn’t big enough, Disney announced that it was also making some huge changes to its Disability Access Service (DAS). Disney Parks Blog shared more information on the changes:

We are also making some enhancements to our Disability Access Service (DAS) program, including new options to enroll in the program pre-arrival and for DAS participants to select attractions directly in the app. These options will be available in addition to our existing, in-person DAS program. Visit our Services for Guests with Disabilities page DisneyWorld.com and Disneyland.com for more details.

slinky dog dash
Credit: Disney

Currently at Disneyland and Disney World, Guests can only register for disability access once they are at the theme parks. Guests must enter the theme park of their choice, then go to Guest services where they must then discuss their needs with a Cast Member, and assistance will be approved and provided on a case by case basis. This new change will cut down on a lot of back and forth for Guests who truly need the service.

guest relations disney espn
Credit: ESPN WWOS and Disney

Here is some more information on the brand new Disney Genie app — which will be debuting this fall at both Disneyland and Walt Disney World:

Built right into the My Disney Experience and Disneyland apps, Disney Genie service will maximize your park time, so you can have more fun. It includes a personalized itinerary feature that will quickly and seamlessly map out an entire day. From specific attractions, foodie experiences and entertainment, to general interests like Disney princesses, villains, Pixar, Star Wars, thrill rides and more – just tell Disney Genie what you want to do and it will do the planning for you.

Here are a few more features:

  • Get Itinerary Updates from Morning to Night: Disney Genie will continue to update your itinerary throughout your day, so you can be more spontaneous and go with the flow.
  • Find Your Favorites at a Glance: Create your very own personal tip board to instantly see your favorites. It will display current AND forecasted future wait times, helping you predict when you might experience quicker entry to attractions.
  • Enjoy More Flexibility and Fun: Disney Genie brings existing planning features together in one place. Join a virtual queue at certain attractions, make dining and experience reservations, mobile order food at many locations, get help from a virtual assistant and more.
disney genie
Credit: Disney

You can also learn more about Disney Genie by watching the video below.

What do you think about the changes being made to Disney’s Disability Access System? Do you think it will make things easier for Guests with disabilities? Let us know in the comments!

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