As Disney Stores Continue to Close, Fans Speak Out

Comments for As Disney Stores Continue to Close, Fans Speak Out

Disney Store Orlando International

Credit: Disney

15 Comments

  1. Even lowering the free shipping to $35 minimum order would be helpful. I feel Canadian customers shouldn’t endure hefty shipping fees. With no Disney stores to visit in Canada, maybe a minimal surcharge of $5. Also consider free shipping on returns.

  2. Edward

    I hate this decision. As a Canadian, visiting a Disney store might be the closest thing I have to visiting Disney World, you know? And that’s saying a lot, since it’s just a store… but the merch, the decorations, the ambience… it’s amazing. It’s always a guaranteed stop every time I visit the Toronto Eaton’s Center. This just… sucks.

    1. We are losing France stores.

  3. John

    Our family are avid Disney fans. We love the stores and always end up spending at least $50, but usually a lot more, when we go. They know what they are doing and their operating costs will decrease by closing their stores, but they also lose a lot of engagement opportunities. I know the amount we spend on Disney merch will drop significantly now.

    1. Noah

      Naw, you’ll just buy your disney crap online the way everyone else does. If people were actually spending a significant amount in the brick and mortar stores, they wouldn’t be closing so many. It’s the way of the world now and if you’re really spending money every time you go (which I doubt), you’re not going to stop spending it, you’ll just migrate to the website.

    2. Andrea

      Me too. I typically make wish lists online and then only buy when I see the items in a physical store. During the pandemic, I saved a ton of money. It was only when the stores reopened that I started spending again. And I had access to Shop Disney the entire time. The move to online only is IMO very misguided. I rarely if ever shop on Amazon, trying to avoid it mostly. Godiva moved entirely online, and I used to spend a ton there, but ever since they moved online, I haven’t bought a thing. Most people like to touch items and really examine them before purchasing. It’s fine. They’ll lose sales, and I will save more money then. I feel bad for the employees though.

  4. rjp

    Separate issue:

    Is there any way to find out how many, if any, groups of WDW guests were denied entry to the parks because of the Temperature Checks? I have to say that I have not seen one single post about anyone on any social media platform. Masks…Yes. Temperature checks…No. Thanks.

  5. Megan Boothby

    This is totally stupid on the company’s part for shutting down all disney stores all across Canada because that means they’ll be losing Canadian customers. If they really want people to shop in their stores again, they HAVE to lower the prices. Lower prices means more customers. The Disney Company has really become WAY TOO greedy and WAY TOO expensive. KEEP YOUR F***ING, GREEDY HANDS OFF OUR DISNEY STORES, YOU VICIOUS, HEARTLESS BASTARDS!!!!!!!!!

  6. Elana

    I buy a lot of Disney merch for kids of friends and family, but unfortunately (for Disney) I’m done shopping with them now. I really enjoy the experience of shopping for gifts, checking out new things and seeing the items in person. Online is not the same. I guess I’m done with Disney, but it’s fine – the kids all have loads of other brands of toys, gadgets, and clothing they love, so I’ll just switch my shopping to those brands in-store, from now on.

    1. Andrea

      Agreed. I am not going to shop online. I usually use the online platform to keep a wish list that stays just that–a wish list. I only pull the “trigger” on an item when I see it in the stores. It is the immediacy of the item. You can feel it, you can see it, you can hear the sounds in the store–it all adds to the shopping experience. Since a lot of the stuff online sells out fast and ends up on eBay, I’m not sure what my purpose would be in buying from them anyway. I live in Hawaii too, so I can only drive to Aulani, which is where I guess I will now purchase all my stuff. There and Box Lunch. Shop Disney can suck it. Haha.

  7. Chuck

    We used to have a store 10 minutes from the house. Now because of traffic and distance the nearest is 50 – 60 minutes.

  8. Carolyn

    No more Disney Store for me? I never go in with something to buy in particular but always walk away with a full bag. Going to miss Disney Store merchandise

  9. Jacqueline

    I am deeply sadden by Disney’s decision to close its stores and force us to shop online. We have come to know the cast members and built relationships with them. It was fun to come to the store and see what was new, and it was especially exciting during the holidays. Closing the doors and forcing us to shop online just when America is starting to get back to some kind of normalcy. It is not only sad it is cruel that the Cast Members who worked for Disney for years are now finding themselves unemployed. Online shopping is not what the Disney experience is all about. I hope you will reconsider as it would be nice to be able to come to the Disney store and hold onto the nostalgia it brings.

  10. I just went yesterday to my Disney store in Edmonton West Edmonton Mall and purchased for Nostalgia a Canadian Mickey Mouse and a Statue of Liberty Minnie Mouse New York Store, mugs and pins. I’ve spent $1000 in the last year and a half at the Disney Store and my child is an adult so I’m not buying for him. It’s where I get my Disney fix. Seeing in person is the way I shop. I refuse to order online and am angry that Disney is closing all their stores around the world except New York. They really have lost sight of Disney fans and they don’t care about the employees, they are a greedy corporation just like Amazon which I also refuse to buy from.

  11. Kate

    Wow way to drop kick the kids and special needs crowd! Also what about people who can’t afford a Disney trip? It’s all about your precious bottom line😡fuvk off

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