Disney Cancels Park Passes For Ineligible Guests 

in Walt Disney World

Credit: Disney

Booking a Disney World vacation has changed a lot since last March. With the ongoing pandemic, there have been many rules and regulations that have had to change to ensure Guest and Cast Member safety.

disney world
Credit: Diseny

A huge change that Guests have had to navigate is Disney operating at reduced capacity. As of Disney’s last official confirmation, all four of Disney World’s theme parks are operating at 35% of their maximum capacity. To control that number, Disney Park Passes were created as a reservation system for the theme parks. The Disney Park Pass system allows Guests to reserve a spot at their desired theme park on any given day.

Once Guests have their theme park ticket or Annual Pass, they must select what Disney Park (Magic Kingdom, EPCOT, Disney’s Hollywood Studios, or Disney’s Animal Kingdom) they would like to visit, so long as it is not already at capacity for their Park Pass category.

There are three categories for Disney Park Pass reservations — Theme Park Ticket Guests, Select Resort Hotel Guests, and Annual Passholders.

Related: Disney World Ticket Prices Increase For Next Year

disney world
Credit: Disney

Related: Disney Shares MORE Disney Park Reservation Tips

Recently, Disney released confirmation that some Guests will need to take action on their My Disney Experience accounts to ensure that they have a valid theme park admission for the day they are planning on visiting the parks. In order for their Disney Park Pass to be valid, it must be associated with a ticket or Annual Pass that is valid for the same date as the park reservation:

As a reminder, the Disney Park Pass system is used by Walt Disney World Guests to make their theme park reservations, helping to manage attendance in a way that promotes physical distancing. A valid ticket or pass for the same date as the theme park reservation is required in order to make and keep a theme park reservation.

disney world balloons
Credit: Disney

Disney also released a sample email that will be sent out to Guests whose Disney Park Passes are ineligible — as in, Guests who do not have a valid theme park ticket or Annual Pass for the date of their Disney Park Pass reservation.

Hello Best,

We noticed a change that impacts the eligibility of your theme park reservation in the Disney Park Pass System on 05/21/2021. Guests are required to have a ticket or pass valid for the same date as the park reservation and you no longer have a ticket or pass admission valid for the date of your reservation. 

We wanted to make you aware that action is needed by 04/28/2021 to keep your reservation. You will need to link valid park admission to your My Disney Experience account. On 04/28/2021 your reservation will automatically be cancelled for Epcot. 

disney
Credit: Disney

From this sample email, we can see that Disney is taking Park Pass reservations seriously and that Guests who do not have valid park admission may face problems when trying to enter Walt Disney World Resort’s theme parks. Remember: You need a valid theme park ticket or Annual Pass for each day you are making a Disney Park Pass reservation, and you will still need a valid ticket in order to keep your park reservation, too.

For more information, visit Walt Disney World’s official website here.

How do you like the Disney Park Pass reservation system?

View Comments (28)