Will You Get a Disneyland AP Refund? Questions Answered!

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Since Disneyland remains closed amid the ongoing pandemic, Disney has officially made a statement about the theme park resort’s Annual Pass program. Disney will be issuing refunds to Annual Passholders and the Annual Passport Program will be paused.

Continue reading to learn if your Disneyland Annual Passport is eligible for a refund.

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The following information has been taken from Disneyland’s official update regarding the AP program.

Disneyland Annual Pass Refunds

If you purchased an Annual Passport on or after January 1, 2019, and did NOT activate it before March 14, 2020, and you paid in full, you will receive a full refund!

If you purchased an Annual Passport using the monthly payment plan on or after January 1, 2019, and did not activate by March 14, 2020, you will be refunded the total amount you paid toward the Annual Passport.

Disney stated that if you have an Annual Passport that was still valid as of March 14, 2020, you could receive a pro-rated refund. They make the distinction that each Annual Passport is unique, so you will need to check with Disney to see what your refund will look like. Additionally, how much money was paid towards the pass, when it was activated, and other factors will impact your potential refund.

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Related: Closure Continues to Impact Disneyland Resort Milestones

There is a specific calculation that Disney has given for figuring out your potential refund! But, on top of your pro-rated refund, you need to take into account the usable value of your Annual Passport. Usable value is what Disney will consider the total sales price of the Annual Passport divided by the total number of days you have left to access the theme park permitted by the Passport when it was activated and then multiplied by the number of days that the Passport could have been used prior to March 14 of last year.

If you are eligible for a pro-rated refund on your Annual Pass use the following formula:

  • Pro-rated refund= Total amount paid towards a Passport (minus any refunds given) – Usable Value of Passport
  • Usable value of Passport= (Total sales price / Total number of access days at activation) X Number of access days availavle prior to March 14, 2020.

Yes, it is a lot of information and a little confusing! When you find out the amount you have paid already for your Annual Passport, and how many active days you have left, it will seem more straightforward.

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Related: Disneyland Emails Update to Annual Passholders

Additionally, Premier Passport owners can be refunded if they have paid for the full “usable amount.”

However, there are two calculations you can use if that is not the case to see your refund for the Premier Passport.

  • Pro-rated refund amount = Total Amount paid towards the pass (minus and refunds already given) – Usable vale of the pass
  • Usable Value of the pass= (total sales price/ total numbers of access day at the time of activation) X Number of Acess days still available prior to March 14

We hope this helps you understand your eligibility for a refund on your Annual Passport. If you have questions, reach out to Disneyland Resort directly for assistance. If you are a Disneyland Annual Passholder and you are in need of more guidance or information, visit the official website here.

Note that Disney has stated a new offering will be announced in the future, since the AP program is canceled for the time being. More information is expected to be released at a later date.

Related: Disneyland Vaccine Site Opens to Massive Lines

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