WDW Guests With 2020 Reservations Must Confirm, Modify, or Cancel Trips

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Disney World Reservations

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As we enter the final quarter of 2020, the Walt Disney World Resort has begun reaching out to its would-be Guests who booked a reservation from now through the end of the year. In the email, Disney World notifies its future Guests about changes being made to the park experiences as well as requests those Guests to confirm, modify or cancel their upcoming trip.

Related: Disney Begins Extending Expirations of Premier Passports

Disney Resort Hotels
Credit: Disney

The sample email reads as follows:

Merry Moments Await

Though some of our experiences have changed, the magic will never fade. That’s especially true during the most magical season of all…the holiday season. And we can’t wait for you to come experience it during your upcoming Disney Resort hotel stay.

Through December 30, you’ll have the chance to enjoy festive Character sightings, cheerful castle projections, themed merchandise and even special appearances by Santa Claus himself.

We ask that you kindly review all of the following operational updates and contact your Travel Professional to confirm, modify or cancel your upcoming visit.


If you haven’t heard, we’re thrilled to let you know that all four Walt Disney World Theme Parks are now open. And even though your experience will be understandably different, there’s still so much to look forward to. Many favorite attractions are ready and waiting for you—plus, you’ll discover holiday-themed Character Cavalcades, seasonal décor and tasty treats.

For more information on all four Theme Parks, including a full list of attractions and experiences available at each, please visit here.

Disney Springs® is currently in a phased reopening with many retail and dining locations ready to welcome you. For more information, please visit here.


There’s one very important thing you need to do: make your Theme Park reservations through the new Disney Park Pass system. Because in order to enter a Theme Park, all Guests ages 3 and older must have a Park reservation in addition to a valid ticket or annual pass for admission to the same Park on the same date. Park reservations are limited in capacity, subject to availability and are not guaranteed. Learn more here.


Since Walt Disney World Resort is in a phased reopening, some Disney Resort hotels will remain closed during your stay. If you have a reservation at a Disney Resort hotel that won’t be open during your travel dates, your Travel Professional can help modify your Disney Resort hotel to a comparable accommodation at no additional charge. To learn more about updates to check-in, housekeeping, transportation, amenities and more, please visit here.


While visiting Walt Disney World Resort, all Guests ages 2 and older—along with all Cast Members—will be required to wear face coverings. To learn more about this and other measures we have put in place, visit here.

We know a stay here during this time will be different. But the world needs magic now more than ever. And we can’t wait to have you here with us.

Guests are also asked to submit their response 30 days prior to their trip.

polynesian resort
Credit: Disney

Related: Disneyland Only Accepting Reservations for October and Later

When booking a Walt Disney World trip during this uncertain time, it pays to have expert help keeping you on top of the ever changing conditions. That is why we continue to recommend our friends at Academy Travel. Click here to learn more about how they can help you make your next Walt Disney World Resort vacation as magical as possible.

Do you have an upcoming vacation? Let us know in the comments below.

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