Disney Cruise Line will be temporarily suspending their online check-in process beginning September 1, 2020. Although no sailings are currently scheduled for the Disney fleet, Guests could still login to their check-in portals to update personal information, upload documents, and complete other similar tasks.
According to the Disney Cruise Line Cast Member who chatted with Inside the Magic:
The My Online Check-In process both online and on the Disney Cruise Line (DCL) Navigator App will be temporarily paused while Disney Cruise Line makes system upgrades to streamline its check-in process. Guests and Travel Agents with reservations for upcoming cruises will receive an email notification alerting them when it is time to complete the new online check-in process.
If you are interested in booking a Disney Cruise in the near future, you may have to wait awhile to hit the high seas with Mickey and Friends. Sailings on the Disney Dream, the Disney Fantasy, the Disney Magic, and the Disney Wonder are currently on-hold until at least October 31, 2020.
On August 6, Disney Cruise Line’s website was updated with this travel advisory:
In alignment with the announcement made on August 5, 2020 by Cruise Lines International Association (CLIA) regarding the voluntary extension of suspended passenger operations from U.S. ports, Disney Cruise Line is cancelling sailings through at least October 31, 2020.
Guests booked on affected sailings who have paid their reservation in full will be offered the choice of a cruise credit to be used for a future sailing or a full refund. Guests who have not paid their reservations in full will automatically receive a refund of what they have paid so far. These Guests and travel agents will receive an email from Disney Cruise Line outlining details and next steps.
Guests who booked their reservation through a travel agent should contact them directly with any questions. Those who booked directly with Disney Cruise Line and have questions after receiving their email should call us at (866) 325-6685 or (407) 566-7797.
Although this is unfortunate news for those who were planning to cruise with Disney during the late summer and fall this year, it does make it the perfect time for Disney to make tech upgrades, like those that are being added to the Disney Cruise Line online check-in process!
What other kinds of magic do you hope Disney Cruise Line has in-store when its ships can start sailing to Castaway Cay (and beyond) again?
Contact the experts at Academy Travel for assistance planning your upcoming Disney Cruise Line vacation. They can help you book an itinerary on any Disney cruise ship, including the upcoming Disney Wish! Get in touch with their team today for a free quote.