The Walt Disney World Resort, as well as several hotels within the area, had to make the difficult decision to close their doors to the public keeping safety as their number one priority.
The current global pandemic has impacted businesses around the world, but after months of closures, businesses are slowly starting to open back up.
Walt Disney World Resort is reopening its theme parks on July 11 (Magic Kingdom and Disney’s Animal Kingdom) and on July 15 (EPCOT and Disney’s Hollywood Studios) while they reopened some of their Disney Vacation Club Resorts and the Fort Wilderness Campground last month.
However, now it looks as though another hotel is reopening on Walt Disney World Property — The Four Seasons Resort Orlando. On Wednesday, July 1, the Four Seasons Resort Orlando reopened with new safety measures.
According to FOX 35 Orlando, John Davison, President and Chief Executive Officer, Four Seasons Hotels and Resorts, stated “Within this new environment, our singular goal is to provide guests, residents and employees with the confidence and assurance that their health and safety is our first priority.”
Prior to reopening, the resort implemented a new safety program called Lead With Care, which aims to provide ongoing guidance and an “intensified cleaning and sanitizing schedule”.
Christian Clerc, President, Global Operations, Four Seasons Hotels and Resorts, says “Along with already-commonplace measures such as more sanitizers, masks and heightened cleaning and hygiene, our Lead with Care program will enhance our tools and training to deliver an experience grounded in safety and trust.”
She continued, “While the Four Seasons experience may look different in this new environment, it will ultimately feel the same – our dedicated people will continue to deliver the same intuitive service and personalized care for which Four Seasons is known and trusted the world over.”
The enhanced cleaning protocols include:
- Each Four Seasons property appointing a Hygiene Officer focused on implementing enhancements to already stringent procedures.
- Rooms disinfected daily with EPA approved products and will have blacklight inspection by room attendants.
- Focused re-training programs for Housekeeping teams on all cleaning protocols are being implemented across the portfolio.
- Public areas cleaned hourly with extra attention to frequented areas including front desk counters and public restrooms.
- The explorations of options to equip properties with the latest tools and technology, including electrostatic spraying, ozone technology for air purification and/or UV technology for HVAC systems.
- Lead With Care kits placed in each guest room providing masks, hand sanitizer and sanitization wipes, with additional masks supplied on demand.
- Social distancing measures embedded in all services for guest protection, including appropriately spaced fitness equipment, modified spa menu and services, contactless check-in and housekeeping services.
- Restaurants and bars may operate with reduced capacity to ensure adequate space and socially distant set-up.
- Nearly all restaurants providing a-la-carte service with digital menus wherever possible.
- In Room Dining offering contactless delivery outside guestrooms along with sustainable, single-use packaging.
- Four Seasons App and Chat providing guests with real-time, contactless interactions with employees from their own device on nine global platforms and in 100+ different languages.
Do you plan on staying at Four Seasons Orlando? Let us know in the comments.