Disney World Park Reservation System Faces Issues - Inside the Magic

Comments for Disney World Park Reservation System Faces Issues

Walt Disney World Park Reservation System

91 Comments

  1. Erin

    I also waited for the countdown, waited on the castle page, then waited for the launch. All together over 4 hours. Got to the page to reserve parks and it wouldn’t let me STILL!!!?
    I just now was able to reserve using CHROME!!!
    YAY!!!
    And good luck to all of you!!!!?????

  2. Aaron

    Was able to make my parents a single day reservation, but now it shows every day is unavailable even though the availability calendar shows all green. Anyone else encountered this issue and can advise how to be able to make your additional day reservations?

    1. Mark Minutolo

      Same here Aaron. Not sure why because Park Availability calendar in another area shows all parks GREEN with availability.

  3. Hex

    My broker was able to get me into 3 parks yesterday for my trip in August. Long wait time but otherwise no issues.

  4. sgrosz

    Has anyone solved the issue with only being able to reserve one day (out of say 4 days) but knowing there is park availability? I can reserve 12/21 but then can not reserve any additional days. Says all parks are booked for every day but that’s not the case. I can cancel that reservation then every park is available again. so its a glitch. Any work around?

  5. Octagneh

    For those people talking about the lack of availability on every day now – I’d be guessing that the IT dept finally just shut this system down by making all days “taken”. Probably have it in this status while Disney figures out how to clear this up. This was getting “out-of-hand” and making a mess. This system was suppose to only be used for a few months to “get things back up and running”. This system can not be used forever as it completely clashes with the concept of paying money for tickets and the “up front” paid for Annual Passes at +$1000 each. You pay that kind of money AND upfront you expect to get into a park. Not a…maybe. The fact that this system allowed advance reservations up to 14 months in advance is moronic. They’ll probably have to end up honoring the reservations up to 26SEP20 and wipe all the ones after that.

  6. Adriana

    I just want to be able to cancel. Can’t do it online, can’t do it on chat (which is ludicrous, especially f I’m chatting from the app, logged into my account) , told I HAVE to call but can’t get through to WAIT for hours to talk to someone. “all circuits are busy”. Guess I’ll be wasting another day redialing nonstop

  7. Joan

    Joan

    My problem seems to be only handled by phone since although I paid for pass renewal and payment was accepted has not been updated so therefore can’t reserve parks for my vacation stay. Have reservation for 7 months at DVC.
    Very frustrating.

  8. Henry

    I have a resort reservation for December but no park tickets. Do u know what I need to do.

  9. DALE BRAATZ

    We purchased a studio and 1 bedroom for 564 points thru dvc rental for bay lake tower in mid january well before covid19 news. No insurance purchased who would have thought a pandemic. We have paid 2/3 of the amount $6,500 and have to pay the final $3,000 on July 2nd without even knowing if we can buy park tickets, eat at a restaurant or anything. Not to mention 3 of the 8 prople are 70 and above, Covid treats us not very well if we get it. 4 years ago we did the same bay lake tower vacation it was fantastic, my daughter does an excellent job of planning everything. All her initial plans zapped by disney this year. Seems to be a no go now and a huge loss on this vacation. (good memories of disney since 1972 not anymore). DVC vacation club members and especially those who buy thru them are treated the worst, unless someone can come up with one i have not heard of. I guess if you had a june vacation planned and had paid ahead that could be worse or at least as bad. Good Luck to everyone else with your plans.

  10. Lisa Yetman

    After losing two Disney trips we had planned this past Spring, we tried again for a family trip for December. We were able to get room reservations and my husband and I finally succeeded in getting through the “system”(??) for Park reservations. The two of us were able to renew our Annual Passes, too, but – for our eight day stay, our grown sons are STILL without tickets for our entire stay. One has only two days left on a ticket, the other only four days. This is the hurdle we find ourselves bashing against now – getting the sons (adult) full stay tickets (or APs). When we booked the park reservations, we also tried to get those Ads, but – due to being so long online and such, we were left short by a half hour in being able to get those tickets. Now, even if we succeed in getting APs or tickets, we may not be able to get park reservations for our two sons. If that happens, we may as well just back out of all of our Disney plans – and lose hundreds of dollars in non-refundable air fare reservations. If you ask me, Disney and everyone else dropped the ball on this new system – and their vaunted Guest Relations record is in jeopardy of suffering a MAJOR hit!

  11. jayden

    folks, please don’t be dumb. you shouldn’t vacation right now. and if you do, don’t get angry at the IT department or anyone else. if you think they’re doing their jobs so poorly, go ahead and do it yourself.

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