Disney Emails Important Annual Passholder Update

in Disneyland Resort

disneyland ap update

Disneyland Resort has emailed an “Important AP Update” to annual passholders ahead of the reopening of Downtown Disney, the Disneyland and Disney California Adventure theme parks, and two of the onsite hotels (Disney’s Grand Californian Hotel & Spa and Disney’s Paradise Pier Hotel).

You can read the full update below, in which Disney shares what APs can expect when the resort begins its phased reopening:

Dear Valued Annual Passholder,

Recently, we shared some big news about the Disneyland® Resort, including proposed plans to welcome guests back to the theme parks as part of a phased reopening planned to begin on July 9, pending state and local government approvals.

As we reopen, our theme park capacity will be significantly limited to comply with governmental requirements.

To foster recommended physical distancing during this unprecedented time, we will soon be introducing a new theme park reservation system and requiring our guests including all Annual Passholders to make advance reservations for their park visits. Additional information will be provided soon with details of what the new reservation system will mean for Passholders and updates on upcoming Annual Passholder program options.

As a reminder, Annual Passport sales for the Disneyland® Resort have been put on a temporary pause and will not be available for purchase, renewals, or upgrades at this time.

We truly value the role our Passholders play in making the Disneyland® Resort experience so magical and we look forward to welcoming you back. We recognize that you may have many questions and there will be additional information to come soon. Thank you for your patience as we continue to work through the changes required to reopen our theme parks.

disney pixar pier
Credit: Disney

This update for Disneyland Resort APs comes on the same day as the latest statement from Disney Parks Chief Medical Officer Dr. Pam Hymel. Dr. Hymel shared how Disney is stressing the importance of the health and safety of all Guests and Cast Members as Walt Disney World Resort and Disneyland Resort prepare for reopening. Read more here.

Annual passholders should also rest assured that Disney is committed to answering any questions and concerns they may have. Disney recently began emailing Disneyland Resort APs a survey asking them if they want refunds on their annual passports. They also confirmed that health and safety are at the forefront of their minds in a recent Disneyland Resort update.

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