On Monday, April 6, 2020, Universal Studios Singapore ceased operations and announced it would remain closed through May 4, 2020. It is the latest major theme park to close due to the current pandemic.
In a statement posted on Universal’s website, the operating company Resorts World Sentosa (RWS) posted the following message backing the Singapore government’s decision and promising refunds to all those who had trips planned.
The Multi-Ministry Taskforce has announced a set of elevated safe distancing measures to pre-empt the trend of increasing local transmission of COVID-19. Aside from those providing essential services, most businesses are required to cease operations from 7 April 2020 until 4 May 2020.
Resorts World Sentosa (RWS) fully supports this latest round of measures and will temporarily suspend all guest offerings including Universal Studios Singapore, S.E.A. Aquarium, Adventure Cove Waterpark and Dolphin Island, and casino from Monday, 6 April 2020 until Monday, 4 May 2020 in line with the Singapore Government’s directives.
Only selected restaurants and food and beverage outlets, which can support necessary daily living needs of residents, will remain open for takeaway. These include Malaysian Food Street, Pizzeria, Osia Steak and Seafood Grill, and Feng Shui Inn.
Existing hotel guests already checked into our rooms will continue staying with us. We seek the understanding of guests that all reservations for room stays from 7 April 2020 to 4 May 2020 will be cancelled and fully refunded.
We will provide guests, who have purchased tickets to our attractions, made reservations at our restaurants or hotel bookings, with full support and assistance. Guests with any queries and concerns can reach out to us at email@example.com
We greatly value our team members and our priority is to ensure their job security. The jobs of all our team members are not affected and they continue to be employed during this period.
RWS stands united with Singapore in its fight against the COVID-19 pandemic. When this challenging and difficult period is over, RWS will emerge stronger and more resilient. We look forward to the time when we welcome our guests again from all over the world to enjoy the signature and award-winning RWS experience.
As the world inched further into 2020 and concerns surrounding the coronavirus grew around the world, theme park after theme park began closing its gates. Beginning with the Shanghai Disney Resort in Mainland China, the dominoes began to fall with Disneyland Hong Kong, Tokyo Disney Resort, Universal Studios Japan, Disneyland Paris, Universal Studios Orlando, Universal Studios Hollywood, Disneyland Resort in Anaheim, California, and Walt Disney World Resort in Orlando, Florida. SeaWorld, Six Flags, and LegoLand also closed their parks.
But during all of the shutdowns, there was at least one theme park that held fast and remained open: Universal Studios Singapore.
Thanks to near-immediate strictly enforced preventative measures made by the city-state, their Universal theme park was able to remain open. It seemed that some sort of normalcy and escape would remain alive. Now, we have learned that is not the case. Many hope as Singapore and other nations around the world crack down on social distancing for the entirety of April, it will be enough to get everybody back into the theme parks by Memorial Day, which many consider to be the unofficial start of summer here in the U.S.