FAQ: How Can You Get A Refund Or Cancel Your Disney Trip?

in Disney, Disneyland Resort, Travel, Walt Disney World

Disney Refunds

With the Disney Parks temporarily closed it is leading to several different policy changes and cancellation fees being waived, which can be tough to follow along with for some guests. Inside the Magic, is here for you and promise to continue to update you with everything we know thus far regarding the temporary closures and policy travel changes.

One frequently asked question regarding upcoming Disney vacations with the temporary travel closures is “How can I get a refund or cancel my Disney Trip?” Many guests are wondering if the cancellation fee for travel will be waived or if they will be able to get a full refund for their vacation package since they cannot visit the theme parks currently. Well, here is everything you need to know regarding refunds and cancellations for your upcoming Disney vacation.

Walt Disney World Travel Changes
Credit: Disney

How Can You Get A Refund Or Cancel Your Disney Trip?

Walt Disney World Resort

The official Walt Disney World Resort website states that guests with unused multi-day theme park tickets or tickets with specific dates and a period of use valid from March 12, 2020 through March 31, 2020 will be automatically extended for use on any date through December 15, 2020. If you cannot visit Disney World before December 15, 2020 you can apply the value of your unused ticket in the purchase of a ticket for a future date.

Those of you who have purchased tickets for Disney After Hours, Disney Villains After Hours and Disney Early Morning Magic from March 16, 2020 through March 31, 2020 will automatically receive a refund.

Walt Disney World
Credit: Disney

In regards to a room reservation or hotel packages, many guests can cancel their reservations online! Disney has made it easier to cancel your reservation online. Guests can also call 407-939-5277 to reschedule reservations with dates from March 20, 2020 through March 31, 2020. Walt Disney World resort is waiving all charges for changes and cancellations imposed by Disney until the check-in date for reservations with arrivals until June 30, 2020.

Beginning on March 20, 2020 at 5:00pm, Walt Disney Travel will automatically cancel package and room reservations at Walt Disney Travel Company Disney Resort hotels made directly with Disney for arrival dates of March 20, 2020 through March 31, 2020.

If you booked through a travel agent, get in touch with them as soon as possible to find out how cancellation fees and other policy changes will be handled.

For more information on Walt Disney World policies, visit their official website here.

disney happiest place on earth
Credit: Disney

Disneyland Resort

If you were planning on visiting Disneyland Resort between March 14, 2020 and March 31, 2020 and have already purchased tickets, you have some options:

  • Unused 1-day tier 1-5 tickets are valid through December 30, 2021.
  • Unused multi-day tickets are valid through January 12, 2022.
  • South California Resident Tickets will be extended day-by-day for each day Disneyland theme parks are closed.
  • Unused promotional children tickets will be extended through December 15, 2020.
  • Canada Resident or Australia/New Zealand tickets must be used within 13 days of first use or by January 13, 2021 (whichever comes first).

In regards to if you have a room reservation, guests may cancel their reservation for scheduled stays for a full refund. You can either cancel your reservation online or call 714-520-5050.

For vacation packages, guests can cancel these and receive a full refund if booked through Walt Disney Travel Company. You can either cancel your reservation online or call 714-520-5050.

If you booked through a travel agent, get in touch with them as soon as possible to find out how cancellation fees and other policy changes will be handled.

For more information on Disneyland Resort policies, visit their official website here.

Disneyland
Credit: Disney

More FAQ’s Regarding Temporary Closures

If you are looking for more information during this unfortunate time to best accommodate your Disney plans, check out some of our other articles here:

How has this outbreak affected your Disney vacation? Let us know in the comments below.

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