Credit: Erica Lauren, Inside the MagicTwo months is not a long time to run a business before changing how it works.
That is roughly how long Level99 has been open at Disney Springs, and the venue has already made a meaningful adjustment to how guests move through the experience.
The context matters here. Level99 has been a hit since day one. It opened on June 29 and extended its operating hours less than two weeks later because demand was outpacing the original schedule. That almost never happens. New restaurants, shops, and attractions debut at Disney Springs regularly, and very few generate enough sustained interest to force a schedule change in the first fortnight.
So this is not a struggling venue scrambling to fix something broken. This is a busy one, responding to how guests are actually using it.
And what they learned appears to be that a lot of people were confused.
What Changed at Disney Springs
Level99 has updated its game system, replacing Hints with Instructions on all game entry screens.
Guests can now tap the lightbulb icon in the bottom-right corner of any game’s Entry Screen to view the Goal, the Rules, and how to earn Stars.
The feature remains fully optional. Anyone who prefers to walk into a room and figure it out themselves can still do exactly that.
Why This Is a Real Improvement
The distinction between a hint and an instruction sounds small. In practice, it changes the experience considerably.
A hint assumes you already understand the objective and just need a nudge toward solving it. That works when the challenge is the puzzle itself.
An instruction tells you what the goal actually is. That matters at a venue with dozens of physical and digital challenge rooms, each with its own rules, scoring, and idea of what success looks like.
Walking into an unfamiliar room and not knowing whether you are supposed to climb, sort, race, aim, or cooperate is a bad way to burn two minutes of a timed challenge. Especially when your group is watching.
What Level99 Actually Is at Disney Springs
For anyone who has not been yet, this is not a typical Disney Springs stop.
Level99 is an interactive entertainment venue featuring dozens of physical and digital challenge rooms. Guests move from game to game, competing for stars based on how well they complete each challenge.
You are not sitting down for dinner or browsing merchandise. You are actively participating, and the experience rewards teamwork, friendly competition, and repeat play as groups try to improve their scores or tackle rooms they have not finished yet.
That is a genuinely different offering for Disney Springs, and it is a big part of why it took off.
The Space Has History
Level99 occupies the building that most recently housed the NBA Experience.
Before that, the same location was DisneyQuest, an indoor interactive attraction that still holds a real place in the memories of longtime Walt Disney World fans.
Following the two previous tenants in that building creates immediate expectations. Guests compare, and DisneyQuest in particular carries a lot of nostalgia.
So far, Level99 appears to be building its own identity rather than trying to recreate what came before.
The Current Hours at Disney Springs
Since the July expansion, Level99 operates on this schedule:
- Monday through Thursday: 11 a.m. to 11 p.m.
- Friday: 11 a.m. to 11:30 p.m.
- Saturday: 10 a.m. to 11:30 p.m.
- Sunday: 10 a.m. to 11 p.m.
Previously, the venue closed at 10 p.m. on weekdays and Sundays, and at 11 p.m. on Fridays and Saturdays.
Those extended hours spread attendance across the day and make it easier to fit into a Disney Springs evening rather than competing with the afternoon rush.
Why This Fits Disney Springs Right Now
The success here reflects something broader about how the district has changed.
Disney Springs used to function primarily as a shopping and dining stop after a park day. Now, plenty of guests spend an entire afternoon or evening there without setting foot in a theme park.
Entertainment drives a lot of that. Live music, specialty dining, bowling, movie theaters, and now interactive challenges give groups enough variety that everyone usually finds something.
For vacationers looking to avoid queues, Level99 offers activities without a park ticket. For Central Florida locals, it is another reason to visit Disney Springs regularly.
If You Are Going
The Instructions feature is live now, so first-timers have a clearer on-ramp than guests who visited in July did.
Use it or ignore it. That flexibility is the point, and it means groups with mixed preferences can play the same rooms different ways.
Given how quickly this venue adjusted its hours and now its game system, more refinements would not be surprising. Two months in, Level99 is clearly still learning how guests use it.
