Disney Parks Facing Ableism Accusations From Struggling Guests

Comments for Disney Parks Facing Ableism Accusations From Struggling Guests

An animated version of Mickey Mouse is seen on the right side of the image, with a slightly sad expression. In the background, there's a view of Cinderella's Castle at Disney World, framed by an archway and featuring distinct blue and gold spires. A scooter user can be seen enjoying their visit to the park.

Credit: Inside The Magic

39 Comments

  1. Mom

    Disney’s No.05 Inclusion; dies not mean person’s with disabilities! It is intended for men claiming to be women, women claiming to be men, and those who claim to be anything other than male/female. Disgusting and sad

    1. The woke crowd wins another round at Disney!!!

    2. Patc

      What is wrong with you? Another person full of hate and ignorance. Get a life love. And maybe a glance at your own sexuality as you seem so threatened by this

  2. Mickeyfan

    I use my personal ECV at the parks. It is not as large as the rentals and people, especially when it’s dark, look right over the top of you.
    It’s no wonder kids in strollers are crying and trying to get out. At times it’s scary how trapped you can feel.
    I ran these parks since 1971 until the last couple of years when my knees just won’t do it anymore. The scooter enables me to continue doing what I love. Most people are considerate and look. To those who ignore and belittle those on the ECVs be careful. Your day could be coming where you’ll need one to enjoy your vacation too. For my first 60 years I never believed I would but life has a funny way of making you believe.
    I wish I could still walk the parks. It is WAY easier than navigating them with a scooter.

    1. Susan Giardin

      Disability pass, someone was saying they didn’t get one because they needed a signed document from their doctor. Well I think that should correct, unless you have a valid doctor’s note anyone could claim a disability. I have a disability. Its the disability of having no patience for entitled cheats

      1. Joan

        Not ask people cheat! Some people have unseen disabilities I have crhons disease which is auto immune standing in a standard line can be impossible to get out of let only back in with your family I also have anxiety with panic attacks being put into loud crowded lines can trigger an attack. People should educate themselves and realize that their are people who have issues and not taking advantage of the DAS pass people like you are narrow minded.

        1. JustMe

          So have your family wait in line while you wait outside the line and then join them via the LL – that’s what my family does for our family member with Crohn’s – works just fine.

          Disney has finally made the DAS for what it should be – guests for whom the line causes the issue, not for guests who *might* have an issue in the line.

      2. K

        Keep talking about this! If we are telling you we need an accommodation and why, it is not for uneducated third parties to judge. As a single parent, how am I supposed to utilize having my party wait in line then we reunite before the ride? Should my five year old stand in line unaccompanied for an hour plus while I take my other child somewhere else? Should I leave my five year old to care for their disabled older sibling? Am I meant to hire a random adult to stand in lines for us?

        Every person visiting WDW used to get three free fast passes with their admission ticket. How can you tell me now that not only has that system been removed but you also can’t accommodate individuals with disabilities when you used to? Every other park can (shout out Universal Orlando).

        1. JustMe

          So ask the CM at the ride for what accommodation they can offer a party that can’t be split up.

          This is not rocket science.

          1. HG

            As I’ve gotten older, my disability isn’t as pronounced as others. But I stopped going. Too expensive and too woke. Hello Dollywood.

        2. JustMe

          Three free fast passes have nothing to do with this, as the fast passes were limited and the DAS was not.

      3. Patc

        So much love here for those less fortunate than yourself. Where do you get off thinking you are the disability police. Mind your own business and have some sympathy for those less able than yourself. Although I do agree about the doctors note as it acts as validation against those who believe everyone is cheating.

        1. JustMe

          A doctor’s note does nothing other than show there is a disability, not everyone with a disability needs a DAS in order to be accommodated. Not even everyone with the same disability needs a DAS in order to be accommodated.

          Abuse was not the problem that led to these changes, it was overuse by people with disabilities who could have been accommodated by means other than the DAS.

    2. Mark

      Does Disney prevent you from using your ECV. Parks are crowded, and it’s easy for people to not check their surroundings. Not trying to belittle you, but I can’t count the number of times people in ECVs have just about run me over.

  3. Terri

    I use a ECV not because I want to but because I simply can’t walk the park anymore but love going. My daughter and I go all the time and I don’t want to have to stop. But people are rude, dismissive, and they love to walk out in front of you or stand in front of you during a parade. If you are disabled in any way you are looked down on and Disney needs to do better because alot of this is their fault.

    1. Barbara R

      Disney is no place for disabled people.

      1. JustMe

        What a dumb response.

        1. mike

          how about waiting for a monorail at the end of the day and finally being able to board and someone in a wheelchair who just arrived at the back of the line moved right up to the front and into the car I was trying ti board. told to wait for the next monorail. I dont have a problem with making accommodations for the disabled, but let’s be fair about it. maybe after waiting in line like everyone else, getting priority on an accessible car.

    2. Barbara R

      Disabled people do not belong at the parks. Sorry.

      1. Patc

        You should be sorry. What an absolutely awful thing to say. So you think children with a disability should not go to Disney? They don’t deserve a bit of magic? I think people with your attitude should not go to Disney. How do you feel about that? Miserable nasty people should be excluded. Make room for more children

    3. Mark

      But does Disney prevent you from using your ECV. As for parades, etc., they typically have locations reserved for ECVs.

    4. Jack in Burbank

      I made the decision to quit going Disneyland Anaheim after my last visit. At 66 and being disabled since birth, navigating the park has become stress filled. I’m refuse to spend over $200 to put up with a day full of stress and BS.

  4. The woke crowd wins another round at Disney!!!

    1. Annie

      🙄Shut up already! Stop with that woke nonsense! The woke crowd DOESN’T win another round at Disney because woke is dead! It’s long gone, and woke has lost its meaning.

      1. J Joyner

        Recently returned to uk from WDW, with 2 grandchildren (teenagers) both with autism, ADHD & anxiety. Our experience had been awful, ranging from assault by cast member @ A/K to rudeness & lack of respect from more than a few staff. Even had incidence of wheelchair falling off ramp on transportation & bus driver standing by to watch us struggle to right the chair & the disabled child. No help whatsoever. After one incident at Happily Ever After involving a very rude staff member,we made an official complaint. Result-have a complimentary tote bag. Sorry Disney, just not good enough

      2. J Joyner

        Recently returned to uk from WDW, with 2 grandchildren (teenagers) both with autism, ADHD & anxiety. Our experience had been awful, ranging from assault by cast member @ A/K to rudeness & lack of respect from more than a few staff. Even had incidence of wheelchair falling off ramp on transportation & bus driver standing by to watch us struggle to right the chair & the disabled child. No help whatsoever. After one incident at Happily Ever After involving a very rude staff member,we made an official complaint. Result-have a complimentary tote bag. Sorry Disney, just not good enough

        1. Patc

          I agree. It feels more like anti inclusion rather than inclusion. How could anyone stand by and watch as guests struggle with a wheelchair and young person. Cruel

      3. Patc

        I hope not. Because without WOKE attitude we would be living in the dark ages. What’s wrong with WOKEif it means the world is more equal

      4. Bert

        You sound VERY woke there, Annie.

  5. When l was younger with my children we would always walk everywhere in Disney. Now that lm passed 75 l can only walk about 500 feet before l need to take a break. The scooter gives me the ability to stay up with my children and grand children.

  6. Deborah

    I’ve been going to Disneyland for 55 years, have walked the park for the majority of those years and now in the last few years i’ve needed a scooter to help me get through the parks. I wait in all the lines and don’t expect any special treatment. I hate that I can’t walk the whole day and night like the old days but that does not make me any less deserving to be there!! Do not take my kindness for weakness, my money is just as green as anyone else’s and I will continue to go as long as I possibly can. All those strollers are more of a risk of running into someone then I am. Kindness and tolerance people it’s free.

    1. Bert

      It’s a drag not being able to walk the park like the younger days. You seem to be doing all the right things and considerate to others. Keep going and enjoying! Oh, I agree about the strollers. lol

  7. Patc

    Without DAS for people with a physical disability seen or unseen, children and adults have no choice but to resort to wheelchairs and scooters to be able to wait in long queues. That’s a fact. How Disney decides to deal with the increased use of above is up to them. As far as I am concerned if you don’t have a disability and can spend hours in queues fantastic, good for you. But equally do not feel you have the right to comment about something you know little if anything about. Now if you want the parks to be inclusive then you have to make concessions for people with an additional need for support. If you don’t want to be inclusive then put up a big notice saying the parks are not suitable for people with additional needs. Simple.

  8. D

    I found out about DAS, when I was standing in (the very long) line for Mickey’s Runaway Railroad. A cast member came up to me, because a guest had seen me struggling & asked if there was something the CM could do. The CM informed me of the DAS option. For the next few years, I used DAS. Now, I am ineligible for DAS – the new policy. I don’t know how Disney is getting around the ADA Law? I know there is abuse of DAS, but if you have documentation, as I do, declaring a person disabled, they should be entitled to DAS, as the ADA Law establishes. I also travel with a service dog. Only 2 parks have enough Relief Areas. For as large as the parks are, only 2, is not enough. Look how many human restrooms there are.

    1. TheObvious

      Cite where the ADA says you get to cut the line at theme parks, please.

    2. JustMe

      Nothing in the ADA requires that you be given a DAS; the ADA requires that you be accommodated. And proving that you have a disability does zero, because not everyone with a disability needs a DAS to be accommodated; not even people with the same disability need DAS, so what exactly do you expect to get from showing documentation?

      Use the alternate accommodations and stop acting like you’re owed something by law that you’re not.

  9. Jamie

    People stepping over the leash of a service dog. Or the stroller parents running over the leg of a service dog who is feeling next to their handler. The parents who sit in the area designated for service dogs. People who stand outside of a service dog area when he goes to the bathroom and get mad about it. These are people who dont get it. Why are you people so mad about disabled people going to the park? It is the same people mad about people walking on their resort path? Classiest and ableist and elitist and racist all go together. The fox crowd.

    1. JustMe

      No one is mad about disabled people going to the park.

      Well, except for that one poster in this thread who said disabled people should be allowed to go, which is obviously ridiculous and cruel.

      1. JustMe

        *poster who said that disabled people shouldn’t be allowed to go to the parks.

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