I loved the park but employees were rude I have a bf who is handicapped went to rent a scooter so we could enjoy a day with grandkids No one ever mentioned needing a pass to ride or use handicapped access to rides such as elevator or special ramps we were denied entrance and told we needed a pass from the entrance which was the other end of park (half the day was shot after we received one! Then told after waiting in line and sitting on the coaster that his braces needed to removed. Mind you the braces in inserts into shoe then strapped around his calf so when he took the time to remove them so kids could ride finally. He was told he needed his shoes on it takes him a while to do all this and by this time he’s getting upset and angry since the same guy running the ride from the previous year let him ride with braces on
The other instance was a handicapped obese person couldn’t get out of the seat and every last employee just stood there called no type of assistance at all just stood there! My handicapped bf got out of our seats pulled and pushed this person until we could assist. Freaking pathetic
I WILL NEVER RETURN and yes spoke to person in charge at customer service who was no help what so ever I had to argue for a hour
Comments for Hersheypark May Not Open for Summer 2026 Season, New Report Reveals
Stephanie
Good. Company has gotten away from family values.
Kim
I loved the park but employees were rude I have a bf who is handicapped went to rent a scooter so we could enjoy a day with grandkids No one ever mentioned needing a pass to ride or use handicapped access to rides such as elevator or special ramps we were denied entrance and told we needed a pass from the entrance which was the other end of park (half the day was shot after we received one! Then told after waiting in line and sitting on the coaster that his braces needed to removed. Mind you the braces in inserts into shoe then strapped around his calf so when he took the time to remove them so kids could ride finally. He was told he needed his shoes on it takes him a while to do all this and by this time he’s getting upset and angry since the same guy running the ride from the previous year let him ride with braces on
The other instance was a handicapped obese person couldn’t get out of the seat and every last employee just stood there called no type of assistance at all just stood there! My handicapped bf got out of our seats pulled and pushed this person until we could assist. Freaking pathetic
I WILL NEVER RETURN and yes spoke to person in charge at customer service who was no help what so ever I had to argue for a hour