I speak for the disabled. Disney is punishing the truly disabled over the actions of the few.
It also seems like a great way for Disney to profit off of the disabled by requiring a Mobility Scooter (which they rent, if they have them in stock), I have and use a mobility scooter daily, I have purchased 2, one for foldability convenience for airplane travel & one with fat tires since I love in a cold, wet, state and need the ability to traverse grass when wet and other surfaces like gravel and sand just to be able to get out and enjoy life to some extent off of a paved surface…or to purchase expensive lightning lane passes.
Purchasing 2 mobility scooters is not cheap and many that have been able to scrape funds together for that once in a lifetime trip, cannot afford that. And maneuvering through many of the queues are difficult on a mobility scooter.
Yes, people will cheat to get access to services they are not entitled, sadly, that is life, but a company like Disney should not be making it difficult to sometimes impossible for disabled people to enjoy their parks when they have paid the same as ever other guest to come to the parks.. the difference being, a non-disabled person can enjoy the park more quickly and easily than a disabled individual and gets more out of their time (in everyday life, tbh) than those of us that are disabled where queue standing is unable to be done or extremely difficult to do.
A 3rd party reviewer that works for the parks is not an unbiased individual, they follow what Disney and only Disney wants.
I agree. The policies that have recently been initiated by amusement parks are in clear violation of the Americans with Disabilities Act. It is time for these complaints to be heard, not just at the state level, but also the federal level. I hope that Disney will be hearing from DOJ soon.
How are they in violation of the ADA? The ADA requires reasonable accommodation, not the guest’s preferred accommodation.
Offering DAS, which is a high level accommodation that provides the opportunity for a superior experience over non-disabled guests, should be the last resort, not the first.
There is no obligation under the ADA for Disney (or any other business) to provide free mobility scooters or wheelchairs to people with mobility problems.
If a guest needs a mobility aid in order to access Disney, then they need to bring their own or rent one, either at Disney or from an off-site vendor. That consideration should be part of the budget for the trip itself.
Now they are going after people with autism and simlar.my daughter applied she has sensory and severe panick and anxiety
…so if this is the case who qualifies?
I can’t go to the parks anymore. The last time I went, I purchased lightning lane and standing in THAT line was too much for my body. Combine that with my various other anxieties and the parks are simply inaccessible to me these days.
Snow, I’m truly sorry that you can’t go to the parks any more, but I honestly don’t see what Disney can do if you aren’t able to wait in even the Lightning Lane.
Disney could have avoided all this by making customers provide a letter from their doctor and provide it at Guest Relations, since the customer’s doctor knows better than an hourly salary Cast Member. Or, if they provide a state ID that has handicap indicated (including a handicapped parking placard), that would work. If they weren’t going that route, then create a system that doctors could access and submit information. I knew that this was going towards an investigation.
Providing medical info does nothing, because being disabled doesn’t mean you need a DAS. Plenty of disabled people access Disney just fine without a DAS.
I am disabled, and can’t stand in those lines either.
All I have to say is, I would trade your healthy, unsympathetic body, with mine any day of the week. Think about that the next time you look at a disabled person in dicuss as if they are getting over on the system.
Unsympathetic because I state the fact that not every disabled person needs a DAS?
I’m sympathetic to people who actually needed and received a DAS, then still couldn’t wait in the LLa because they were too long because they were bloated by people who could have used other accommodations.
I’m not at all sympathetic to anyone who can access Disney using other accommodations but chooses to whine and complain because they can’t have a DAS.
A lot of us with invisible illnesses were able to manage our various disabilities/conditions with the fastpass system. So when they removed the free FastPass system, most of us applied for DAS in order to change our medical situation in the parks, which in turn inflated and bloated the das numbers. Were there people taking advantage of it? Unfortunately yes but I would say for the vast majority they were not.
It feels like they thought LL was going to be this fat cash cow, but because of those of us who used it to manage our park days around our disabilities turned to DAS- they decided to discriminate inorder to push more LL sales.
And just for the record I’m not as cold as you people make it seem I am. I too am disabled, my frequent bed wetting, even as an adult, hinders my ability to have a stable relationship with someone other than my pet poodle. Not to mention the fact that I have to try and live with a condition that creates constant flatulence that makes no one what to be with me, but you don’t see me trying to get a free accommodation.
Comments for The “Magic” Fades for Accessibility: Florida Launches State Investigation into Disney’s DAS Policy Following Mediation Failure
JustMe
Laughable. FCHR is toothless, and can do nothing to Disney, as proven during the elimination of GAC many years ago.
Amy
I speak for the disabled. Disney is punishing the truly disabled over the actions of the few.
It also seems like a great way for Disney to profit off of the disabled by requiring a Mobility Scooter (which they rent, if they have them in stock), I have and use a mobility scooter daily, I have purchased 2, one for foldability convenience for airplane travel & one with fat tires since I love in a cold, wet, state and need the ability to traverse grass when wet and other surfaces like gravel and sand just to be able to get out and enjoy life to some extent off of a paved surface…or to purchase expensive lightning lane passes.
Purchasing 2 mobility scooters is not cheap and many that have been able to scrape funds together for that once in a lifetime trip, cannot afford that. And maneuvering through many of the queues are difficult on a mobility scooter.
Yes, people will cheat to get access to services they are not entitled, sadly, that is life, but a company like Disney should not be making it difficult to sometimes impossible for disabled people to enjoy their parks when they have paid the same as ever other guest to come to the parks.. the difference being, a non-disabled person can enjoy the park more quickly and easily than a disabled individual and gets more out of their time (in everyday life, tbh) than those of us that are disabled where queue standing is unable to be done or extremely difficult to do.
A 3rd party reviewer that works for the parks is not an unbiased individual, they follow what Disney and only Disney wants.
kevin williams
I agree. The policies that have recently been initiated by amusement parks are in clear violation of the Americans with Disabilities Act. It is time for these complaints to be heard, not just at the state level, but also the federal level. I hope that Disney will be hearing from DOJ soon.
JustMe
How are they in violation of the ADA? The ADA requires reasonable accommodation, not the guest’s preferred accommodation.
Offering DAS, which is a high level accommodation that provides the opportunity for a superior experience over non-disabled guests, should be the last resort, not the first.
JustMe
There is no obligation under the ADA for Disney (or any other business) to provide free mobility scooters or wheelchairs to people with mobility problems.
If a guest needs a mobility aid in order to access Disney, then they need to bring their own or rent one, either at Disney or from an off-site vendor. That consideration should be part of the budget for the trip itself.
JustMe
You speak for yourself, not for “the disabled”.
Corn I ca
Now they are going after people with autism and simlar.my daughter applied she has sensory and severe panick and anxiety
…so if this is the case who qualifies?
Snow
I can’t go to the parks anymore. The last time I went, I purchased lightning lane and standing in THAT line was too much for my body. Combine that with my various other anxieties and the parks are simply inaccessible to me these days.
JustMe
Snow, I’m truly sorry that you can’t go to the parks any more, but I honestly don’t see what Disney can do if you aren’t able to wait in even the Lightning Lane.
Crimson Ducky
Disney could have avoided all this by making customers provide a letter from their doctor and provide it at Guest Relations, since the customer’s doctor knows better than an hourly salary Cast Member. Or, if they provide a state ID that has handicap indicated (including a handicapped parking placard), that would work. If they weren’t going that route, then create a system that doctors could access and submit information. I knew that this was going towards an investigation.
JustMe
Providing medical info does nothing, because being disabled doesn’t mean you need a DAS. Plenty of disabled people access Disney just fine without a DAS.
James Doyle
I am disabled, and can’t stand in those lines either.
All I have to say is, I would trade your healthy, unsympathetic body, with mine any day of the week. Think about that the next time you look at a disabled person in dicuss as if they are getting over on the system.
JustMe
Unsympathetic because I state the fact that not every disabled person needs a DAS?
I’m sympathetic to people who actually needed and received a DAS, then still couldn’t wait in the LLa because they were too long because they were bloated by people who could have used other accommodations.
I’m not at all sympathetic to anyone who can access Disney using other accommodations but chooses to whine and complain because they can’t have a DAS.
Kelsey
A lot of us with invisible illnesses were able to manage our various disabilities/conditions with the fastpass system. So when they removed the free FastPass system, most of us applied for DAS in order to change our medical situation in the parks, which in turn inflated and bloated the das numbers. Were there people taking advantage of it? Unfortunately yes but I would say for the vast majority they were not.
It feels like they thought LL was going to be this fat cash cow, but because of those of us who used it to manage our park days around our disabilities turned to DAS- they decided to discriminate inorder to push more LL sales.
JustMe
And just for the record I’m not as cold as you people make it seem I am. I too am disabled, my frequent bed wetting, even as an adult, hinders my ability to have a stable relationship with someone other than my pet poodle. Not to mention the fact that I have to try and live with a condition that creates constant flatulence that makes no one what to be with me, but you don’t see me trying to get a free accommodation.
JustMe
Hmmm…interesting that you chose to use someone else’s screen name to post…