Universal Orlando Set to Cut Popular Ride After Major Operational Failures

in Universal Orlando

Universal Orlando's iconic spinning globe with Hard Rock Cafe and Islands of Adventure in the distance

Credit: Lee, Flickr

Universal Orlando Resort is known for running a tight ship. Even on the busiest days, the parks usually feel like a well-oiled machine where crowds move, headliners stay operational, and the park keeps its momentum.

But lately, that momentum has been getting interrupted in a way guests aren’t used to.

One of Universal’s most recognizable attractions has started developing a reputation that no major theme park ride wants. It’s not being talked about for thrills. It’s being talked about for shutdowns. Guests are arriving excited, checking wait times, heading toward the entrance… and then suddenly watching the ride go offline again.

At first, it sounds like normal theme park downtime.

But the more it happens, the more it feels like something bigger is brewing.

And when a ride becomes unreliable enough, it stops feeling like a permanent part of the park. It starts feeling like an attraction Universal may quietly move on from.

a close-up of Universal Orlando Resort's Islands of Adventure lighthouse
Credit: Universal Orlando Resort

Universal’s Park Strategy Has Been Changing Fast

Universal has never been shy about making significant changes. If an attraction no longer aligns with the resort’s direction, the company has a history of pivoting quickly, even if fans feel attached to what came before.

And with Epic Universe now open, Universal’s standards are higher than ever. Guests expect next-level immersion, smoother operations, and rides that actually stay running long enough for people to experience them.

That’s what makes reliability such a big deal.

If a ride becomes known for constant downtime, it doesn’t just frustrate guests; it also undermines the entire experience. It creates operational headaches. It disrupts crowd flow. It causes bottlenecks in surrounding areas. It also makes it harder for people to plan their day, especially for tourists who only have one shot at visiting the park.

Universal can handle the occasional closure.

But when a ride starts shutting down repeatedly every day, it becomes a problem the company can’t ignore.

super nintendo world power blocks in universal's epic universe park
Credit: Universal

Downtime Happens… Until It Becomes the Ride’s Identity

Theme park fans understand that rides go down. It’s part of the experience, especially with attractions that rely on complex sensors, effects, and safety systems. Even the best rides in Florida will occasionally pause for technical resets.

But there’s a point where downtime stops feeling normal.

Once guests start expecting a ride to be closed, they stop prioritizing it. They stop waiting in long lines. They stop building their schedule around it. Instead, they treat it like a gamble: “Maybe it’ll be open, maybe it won’t.”

That shift matters.

A headliner attraction needs to be dependable. If it isn’t, it starts to lose value—not just to guests, but to the park itself. And right now, one central Islands of Adventure ride has become infamous for doing the exact opposite of what it’s supposed to do.

guests run toward adventures of spider-man ride at universal orlando resort's islands of adventure
Credit: Universal

One Ride Faces Serious Failures

The attraction facing the most scrutiny right now is Skull Island: Reign of Kong.

This ride was built to feel like a blockbuster experience. The entrance alone is one of the most dramatic in the entire park, and the overall concept still has the kind of scale Universal fans usually love. It’s positioned like a major event, not a side attraction.

But the ride has developed a serious issue: it keeps going down.

Over the course of one month, Skull Island: Reign of Kong reportedly shut down almost 100 times. That is an extreme number for any theme park attraction, especially one that’s supposed to function as a major crowd-puller.

Guests have been describing the same frustrating pattern again and again. The ride appears open. The wait time shows in the app. People enter the queue. Then the ride suddenly shuts down, and everyone gets stuck waiting or redirected out.

Sometimes it comes back quickly.

Other times, it stays down long enough that guests abandon the area entirely.

At this point, Kong’s downtime isn’t a rare inconvenience. It’s becoming part of the ride’s reputation, and that’s a dangerous place for any attraction to be.

Guests stand outside the entrance for Skull Island: Reign of Kong, which is made of rocks.
Credit: Universal Orlando Resort

Why Operational Problems Could Lead to a Bigger Decision

The biggest issue for Universal is that Kong isn’t a small ride tucked away in a quiet corner. It takes up a considerable amount of space, and the attraction was clearly designed to be a major destination inside Islands of Adventure.

That means when it shuts down repeatedly, it creates ripple effects.

Crowds build up. Guests linger in the area, trying to decide whether to wait it out. Walkways get congested. Team Members have to manage closure and reopening procedures repeatedly. And instead of absorbing crowds, the ride begins to add stress to the park’s overall operations.

Universal is a company that focuses heavily on efficiency. The parks need rides that can handle large volumes of guests every hour. When a major attraction becomes unreliable, it stops functioning as a people-eater and starts functioning like a roadblock.

And when that happens often enough, it becomes easy to imagine Universal asking the question fans don’t want to hear.

Is it worth keeping?

Jurassic Park River Adventure Being Closed Adds More Suspicion

At the same time Kong has been struggling, Jurassic Park River Adventure has also been closed, which has naturally sparked rumors.

Fans have been speculating that Universal may be considering a future change that shifts the ride more toward Jurassic World branding. That idea has been floating around for years, but every time the attraction goes down for an extended closure, those rumors flare up again.

And it’s not hard to understand why.

Jurassic World is the modern identity of the franchise, and Universal has leaned into it heavily through films, marketing, and merchandise. If the company wanted to update the Jurassic section of Islands of Adventure, it would make sense to move even further into that world.

The River Adventure closure may be nothing more than maintenance.

But in theme park culture, extended closures always make people wonder if something bigger is coming.

Guests ride Jurassic Park River Adventure
Credit: Universal

The Location Makes It an Easy Target for Expansion

Here’s where things get interesting: Skull Island sits right next to Jurassic Park.

If Universal ever decided to expand the Jurassic area, add a new attraction, or create a larger unified land, Kong’s footprint could become extremely valuable. The location makes sense. The transition could work. And Jurassic is a franchise that continues to draw huge crowds.

Now combine that with Kong’s constant breakdowns.

If Universal looks at the situation from a practical standpoint, it could see a ride that struggles to stay operational sitting beside one of the park’s most profitable and popular areas. That creates an obvious opportunity for future development.

Universal hasn’t announced any plans to remove Kong, but the combination of massive downtime and a nearby Jurassic refresh rumor makes it hard not to speculate.

If the company wants to build something new, it would need space.

And Kong already looks like it’s struggling to justify its own.

guests pass Jurassic Park gate entrance in Universal Orlando's Islands of Adventure park
Credit: Universal

Universal May Be Losing Patience With These Failures

Skull Island: Reign of Kong is still one of Islands of Adventure’s most visually impressive attractions, and it has the kind of entrance and atmosphere that screams “theme park icon.”

But icons don’t survive on theming alone.

They survive on reliability.

If Kong truly shut down nearly 100 times in one month, Universal may eventually decide the attraction has become more trouble than it’s worth. And with Jurassic Park River Adventure closed, plus ongoing rumors about Jurassic World updates, fans are already looking at Kong’s space as the most logical expansion option.

Universal hasn’t confirmed anything yet.

But if the ride continues to fail at this pace, it’s easy to see why guests are starting to believe this could be the beginning of the end.

Because in a park built on big thrills and smooth operations, the one thing Universal can’t afford is a headliner attraction that feels broken more often than it feels alive.

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