Not surprised at all, stayed there 5 times over the last 20 years. It was a great hotel in the first 4 times we stayed there . The last time was in 2019 and was highly disappointed. The changes done to the hotel ruined the experience. We always stayed in the club level rooms, cost more but was worth it at one point. The last time we went the staff acted like they didn’t want to be there,many times when we went to the desk we felt like we were being judged and at least 3 times we were basically asked if we wanted to leave a tip for them doing their job. Room was so so not as nice as it was in the past but starting to look aged. It wasn’t just us but heard others talking about how the felt liked the were being judged by staff. This happened in 2019 and we left with no urge to go back unlike all the times in the past when we got home we were thinking about the next time we would be going. For the cost we now look forward to going to universal instead of disney. With the new tower hotel that was built basically for those with money they ruined the whole island experience. Would rather of had the dinner experience that was there
Comments for Guest Shocked By Poor Condition of Deluxe Disney World Resort, “Not Worth It”
Craig
Not surprised at all, stayed there 5 times over the last 20 years. It was a great hotel in the first 4 times we stayed there . The last time was in 2019 and was highly disappointed. The changes done to the hotel ruined the experience. We always stayed in the club level rooms, cost more but was worth it at one point. The last time we went the staff acted like they didn’t want to be there,many times when we went to the desk we felt like we were being judged and at least 3 times we were basically asked if we wanted to leave a tip for them doing their job. Room was so so not as nice as it was in the past but starting to look aged. It wasn’t just us but heard others talking about how the felt liked the were being judged by staff. This happened in 2019 and we left with no urge to go back unlike all the times in the past when we got home we were thinking about the next time we would be going. For the cost we now look forward to going to universal instead of disney. With the new tower hotel that was built basically for those with money they ruined the whole island experience. Would rather of had the dinner experience that was there
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