Full Update: Disney Changes Controversial Disability Pass System Yet Again

Comments for Full Update: Disney Changes Controversial Disability Pass System Yet Again

Multiple security lines in Magic Kingdom at Disney World.

Credit: Inside the Magic

13 Comments

  1. Donna Spurrell

    I think they should still allow children at least under 13 who have a prosthetic leg and cant use a wheelchair to get a das. No one knows what it feels like when you are kid and your prosthetic leg ways an extra pound or more and you are standing on hard cement for over an hour. The pain and soreness makes it unbearable to enjoy the magic.

    1. NotMe

      Those needs can be met with a wheelchair, that’s why a DAS won’t (and shouldn’t) be given.

  2. Sheryl

    We unfortunately will have to give up our long standing annual passes because it’s not worth it for me without DAS. I have documented issues (by a physician) as to why I cannot wait in long lines so if I go to the parks now I don’t go on any rides and wait for my while they go or they just don’t go either. I don’t even go on any of the ‘big’ rides as my disability does not allow it so It’s not worth paying for the annuals AND Genie+ and will probably just get a 4 day FL resident pass to go to Epcot during their two festivals. That is the only park worth going to for me and they don’t offer Epcot after 4 anymore either. Maybe they could offer one that doesn’t include the main rides. It’s sad, they should require a doctor’s note, not necessarily stating the reason in the letter because of HIPAA laws, but at least then they know we’re not scamming them or abusing the system. They are going to loos a lot of their annual passholders that counted on DAS to be able to enjoy the parks.

    1. Sheryl

      Sorry for the misspellings, doing this on my phone and sometimes it has a mind of it’s own – lol

      1. Tina

        bye bye Felicia

  3. dan

    disney has now not cared about anything but making more off the disabled people and not helping any anyone the bottom is they can punished the disabled by forcing yhem to pay more as mny people feel that going yo disney is not worth it and we see acompany that dose not care i will not tell anyone its good or ok to goto disney i will say all the negative things and how disney changed

    1. Stan

      Wow, just wow. This is what English looks like when a dim witted version of AI writes a comment.

  4. Bradford A Lubell

    Just to obtain a DAS, a disabled person must talk to an unqualified, slightly trained (no medical training) Cast Member who is given very tight criteria, which easily excludes a parent with small children and nearly all single individuals. Their fallback solution is to talk to an even less qualified Cast Member at each attraction or rent a wheelchair or ECV which doesn’t work for some individuals. Disney should follow Universal’s Theme Park model, or something similar, whereby a QUALIFIED third party performs the screening using a doctor’s note as a preliminary requirement (of course this can still be abused). Additionally, the limit of four people is unreasonably small. There are many families that are larger (mine is 6).

    1. Dan

      You see a lot of people getting all crazy about this topic on this tabloid site. I doubt any of them have actually tried using the system (but they will sure tell you their sob story they did). From personal experience just last week, I was advised based on my documented medical condition to give it a shot, I was reluctant based on all the horror stories people claim but did it anyway. A very simple initial text chat with someone for initial screening, followed by a zoom chat where I explained without going into specific details my situation, was asked a few non-invasive, non-HIPPA follow-up questions and just like that, no confrontation, no drama, no interrogation my DAS was approved and we had a great time this past weekend. The whole process took about 10 minutes. Have a great day.

    2. NotMe

      Did you complain about non-qualified people making the decision when everyone with a hang nail asked for DAS got one?

      I’m guessing not.

      Too many people in the LLs make waits longer for everyone, including other disabled guests who really need a DAS. That’s why they are giving out fewer of them and cutting the party size.

  5. Linda Marie Gonzalez

    This does nothing to help cognitively handicapped people i.e. people with autism. The popular rides have one to two and a half hour waits. This forces my daughter, who has autism, to wait around for hours while she waits for the Avatar ride etc.
    Does Disney know how hard it is to entertain a person with autism for two and a half hours? Many times I have to leave the park and return at her given time. It’s despicable! If you know someone with autism, you know how hard it is for them to wait long periods of time. If my daughter didn’t have autism, we would wait unhappily with the rest of the population. I had to stop taking my daughter to Disney because of their unfair policy. She doesn’t understand the waiting and it’s not fun, it’s stressful for her. We had annual passes for decades but now, unless Disney becomes more humane, we will never return.

    1. jon

      Ma’am did you even try to apply for the DAS program in your rant it doesn’t mention it? If the answer is no then you have no one to blame other than yourself. From what I’ve read (not on this site) it’s a fairly simple process and would mitigate your unfortunate situation.

    2. NotMe

      Gee, so your kid has to wait for hours for a ride, just like every other kid in the park that doesn’t like to wait? Except she would get to do it outside the line and actually do other things while she’s waiting?

      No sympathy.

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