Guest Banned From Disney World After Altercation Over Disability Pass

Comments for Guest Banned From Disney World After Altercation Over Disability Pass

The Twlight Zone Tower of Terror in Disney's Hollywood Studios at Walt Disney World Resort

Credit: Disney

4 Comments

  1. Scott

    I was at EPCOT last week and due to a car accident several months ago I am unable to stand still for more than 20 min. I can walk fine and I can ride easy rides like Ratatouille. When I inquired about the DAS to avoid standing for 65 minutes I was told by a cast member to go rent a scooter. Their rides are ada compliant. Needless to say Disney nickel and dimming my entire trip, I left with out a scooter or a ride on the ride.

  2. Mark Hartman

    My wife can’t really stand for long periods of time, and pretty much every time we go to a Disney Park, we rent (from an outside vendor – NEVER rent an ECV from Disney) a scooter for her. The Disability Access Program has been a godsend for her; we don’t usually ride a ride more than once in a day (OK, maybe twice), but we certainly have no therapeutic need for a ride. (And my view of the person who was assumed by Disney to be “abusing” the rules is that the rules are what they were when the person entered the park; if Disney wants to change those rules, they owe that person (and their party) a full refund. Yes, Disney has a right to make their rules, but not a right to unilaterally change the terms of a contract.

  3. It’s a more fair system now. My child can check us in then we can go eat, look in a store or find a ride with a smaller line while we wait our turn. There’s no line skipping and we can actually be waiting longer than the people physically in line.

  4. Cinder

    This new DAS plan does nothing to stop the scammers which is why they ended the previous plan. I have used both and all this newer DAS plan does is make it harder for people who actually have disabilities and does nothing to stop the scammers.

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