Glitch Cancels Disney Park Reservations Without Warning

in Walt Disney World

family in front of cinderella castle on VIP tour disney world

Credit: Disney

If you’ve visited Walt Disney World Resort in the last couple of years, you’ve likely grown accustomed to Disney Park Reservations.

Despite many Disney Park Guests somehow missing out on the new reservation system, Disney has made it clear that Guests must make a theme park reservation via the Disney Park Pass Reservation system to be able to enter Magic Kingdom, EPCOT, Disney’s Animal Kingdom, or Disney’s Hollywood Studios.

disney world gate
Credit: Disney

The Park Reservations can be made online when you purchase your tickets and, if Park Reservations fill up for the day, no other Guests are permitted to enter.

However, what happens if you make those reservations ahead of time and then go to check on them just to see they’ve all been removed? That’s exactly what happened to one Guest set to visit Walt Disney World this month.

mickey mouse in front of cinderella castle
Credit: Disney

A Guest recently shared on social media that they were slated to go to all four Disney Parks this week, when many reservations have already been completely booked up. When they went to check on their  reservations, they discovered that they were all removed.

“All of our reservations for the parks were GONE as of this morning on our app. We had to call support and get them to confirm they disappeared from previous booking and have them manually re-add them into our account,” the Guest said. “If we would have not checked- we would have been out of luck and in total panic on the first day of our trip. Not sure if this is just our account or a glitch for everyone but we experienced it on the app and website, luckily I had screenshots and emails from previous park reservation confirmations.”

You should always check your Disney Park Reservations before heading to Walt Disney World Resort. If you ever have any issues, Disney’s Support Team is happy to assist.

magic kingdom monorail with cinderella castle and space mountain
Credit: Disney

More On Disney Park Reservations

Get Your Ticket. Make Your Park Reservation. Enjoy the Magic!

The magic is ready and waiting for you at Walt Disney World Resort! There are a few important things you need to know before you visit: Make a theme park reservation via the Disney Park Pass system. To enter a theme park, all Guests ages 3 and older must have a park reservation in addition to valid admission for the same park on the same date (limit one park per day). At this time a park reservation is not required to visit a water park, however, reservation requirements are subject to change.

Ready to Plan Your Visit?

Prior to purchasing tickets, be sure to view theme park reservation availability online.Please note that park reservations are limited in number and subject to availability. Availability can change until the park reservation is finalized.

Purchase Tickets

Explore a variety of ticket options. Once you purchase your tickets, then you can make your park reservations.If you have a room-only reservation at a Disney Resort or other select hotel, please call the Disney Reservation Center or call your travel professional to upgrade to a vacation package with tickets—and then make your theme park reservations.Room-and-ticket packages may also be available. View current special offers.

Have you ever experienced a glitch like this at Walt Disney World Resort? Let us know in the comments!

Visit the official Disney website to plan your next magical vacation to Disney World’s water parks, four theme parks — Magic Kingdom, EPCOT, Disney’s Animal Kingdom, and Disney’s Hollywood Studios — and the Disney Springs shopping and dining district! Or, how about a trip to Disneyland Resort to experience the Avengers Campus at Disney California Adventure and the iconic attractions at Disneyland Park? You can book Disney Genie once you’ve arrived, as well, to help plan your day.

in Walt Disney World

View Comments (2)