Bad idea. Well actually it would be a very, very bad idea.
Picture this…Your flight is delayed 4 hours due to no crew. What incentive will the airline have to actually complete the flight. IF they know they will have to refund the entire fare for every passenger, they will just cancel the flight and issue the refunds. Right now, if they issue you a flight credit, they still have an incentive to fly the flight. They keep the income now and defer till later a flight that might have a few non-revenue seats on it.
There needs to be a clause in there that if the flight is cancelled completely 72 hours or less before the flight (or after the flight time), every passenger is entitled to triple their money back AND the airline has to arrange to get the passenger to their destination within 2 hours of their original arrival time at no additional cost, if they can’t, then it jumps to four times their original purchase price.
This is just common sense. If I make an agreement for a service and the service is not provided as agreed, it is unreasonable to expect payment in full. However, it shouldn’t be the DOT or FAA, this is a matter for the FTC, as it is about unethical business practices, not the mechanical operation of the aircraft.
This is a terrible idea. All this will do is cause consumers to absorb this cost in higher fares. Kind of like when Congress says they’ll raise taxes on companies. In the end, it’s a massive virtue signal to take on the big bad companies and screw the consumers in the end. I hate this idea.
I had to fly recently on short notice due to a death in the family. The flight was delayed by 12+ hours and I ended up missing the funeral. That’s something I’ll never get back. The people claiming I should have been okay with the airline keeping my $1000 in exchange for a “flight credit” (for several months at no interest) baffle me. You do know that the airlines have already received 25 BILLION DOLLARS in bailouts from the government (AKA you – the taxpayer), right? I definitely don’t think the airlines need more interest free loans from taxpayers in exchange for them NOT doing the thing you paid them to do!
Nobody should EVER be bailed out by the government. That means the business has no incentive to improve knowing they can never ever fail. It’s equal to forcing 2+2 of economics equaling 5.
Comments for Dept. of Transportation Fights Airlines, Plans Full Refunds For Canceled Flights
SCOTT m Lee-ROSS
Bad idea. Well actually it would be a very, very bad idea.
Picture this…Your flight is delayed 4 hours due to no crew. What incentive will the airline have to actually complete the flight. IF they know they will have to refund the entire fare for every passenger, they will just cancel the flight and issue the refunds. Right now, if they issue you a flight credit, they still have an incentive to fly the flight. They keep the income now and defer till later a flight that might have a few non-revenue seats on it.
Chris
There needs to be a clause in there that if the flight is cancelled completely 72 hours or less before the flight (or after the flight time), every passenger is entitled to triple their money back AND the airline has to arrange to get the passenger to their destination within 2 hours of their original arrival time at no additional cost, if they can’t, then it jumps to four times their original purchase price.
Steve
This is just common sense. If I make an agreement for a service and the service is not provided as agreed, it is unreasonable to expect payment in full. However, it shouldn’t be the DOT or FAA, this is a matter for the FTC, as it is about unethical business practices, not the mechanical operation of the aircraft.
Kirsten
This is a terrible idea. All this will do is cause consumers to absorb this cost in higher fares. Kind of like when Congress says they’ll raise taxes on companies. In the end, it’s a massive virtue signal to take on the big bad companies and screw the consumers in the end. I hate this idea.
Tom
Get the refund. But don’t expect the airline to fly you to your destination after you get your money
Leah
I had to fly recently on short notice due to a death in the family. The flight was delayed by 12+ hours and I ended up missing the funeral. That’s something I’ll never get back. The people claiming I should have been okay with the airline keeping my $1000 in exchange for a “flight credit” (for several months at no interest) baffle me. You do know that the airlines have already received 25 BILLION DOLLARS in bailouts from the government (AKA you – the taxpayer), right? I definitely don’t think the airlines need more interest free loans from taxpayers in exchange for them NOT doing the thing you paid them to do!
Kyle Hill
Nobody should EVER be bailed out by the government. That means the business has no incentive to improve knowing they can never ever fail. It’s equal to forcing 2+2 of economics equaling 5.
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