Lawsuit Filed Against Disney Hotel For Refusal to Cancel Amid Pandemic

in Walt Disney World

Swan and Dolphin at night

Credit: Disney

A Resort on Walt Disney World property is facing a lawsuit following its refusal to cancel amid the COVID-19 pandemic.

First reported by Florida Politics, the Walt Disney World Swan Resort is facing legal action after it refused to honor a cancellation without fees for an upcoming conference.

disney world swan and dolphin
Credit: Swan and Dolphin

Around 400 people were set to attend the International Union of Operating Engineers (IUOE) winter meetings from Jan. 27 through Feb. 5, but as COVID-19 has lingered into 2022 and the uncertainty of delta and omicron variants, the organization had decided to cancel its event. According to the lawsuit filed in U.S. District Court’s Orlando division, the contract with the Walt Disney World Swan Resort was signed in 2018.

The organization is currently facing a $1.05 million cancellation penalty. The penalty is the same amount for how much the event was supposed to generate in revenue for hotel rooms, food, and other expenses, according to court documents.

Swan/Dolphin Hotel Entrance
Credit: Swan and Dolphin

IUOE says in the lawsuit:

“Against the backdrop of the Hotel’s tone-deaf insistence that IUOE send its conference attendees into a dangerous environment, COVID-19 cases and deaths in Florida continue to rise, and the CDC guidelines continue to advise against large gatherings and promote social distancing of at least 6 feet,” IUOE said in the lawsuit. “Travel to and from the event will place many attendees in situations where their exposure to COVID-19 and potential serious illness is a statistical certainty. IUOE believes the public health crisis and the threat to the health and the lives of its 400 attendees will render performance under the Contract illegal, impossible or impracticable.”

Walt Disney World Swan and Dolphin
Credit: Walt Disney World Swan and Dolphin

It should be noted that the Walt Disney World Swan and Dolphin Resort, though located on Walt Disney World Resort property, is not owned or operated by The Walt Disney Company. The Resort is owned by Tishman Realty & Construction Corporation, and MetLife and Marriott International, Inc. manages the Resort. However, because of the Resort’s partnership with Disney as an “official Disney hotel,” it is called the Walt Disney World Swan and Dolphin.

Related: Disney Moves To Strike Lawsuit Filed On Behalf of Magic Key Passholders

swan resort disney world
Credit: Swan and Dolphin Official Website

There was a similar lawsuit filed back in 2020 by Cambridge Investment Research, Inc. when the Walt Disney World Sawn and Dolphin Resort refused to drop its cancellation fees when its conference, which was expected to have more than 2,000 attendees, was canceled. At this time, a decision in that case has not been publicly rendered.

What do you think of this ensuing legal battle? Let us know in the comments below! 

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