Disney Guests Complain After Bath Water Leaves Scum Around Tub

in Walt Disney World

old key west disney world

Credit: Disney Vacation Club

When any Guest visits Walt Disney World Resort, they tend to expect to have a magical vacation filled with amazing memories. One of the best ways to have the ultimate Disney vacation, aside from visiting the Parks, is to stay at a Disney Resort. There are over 25 Disney Resorts to choose from, all of which range in price between Value, Moderate, and Deluxe costs.

A bridge over a body of water
Disney’s Polynesian Village Resort (Credit: Disney)

Lately, it seems that even a “Value” hotel-like Disney’s Pop Century Resort is going to cost more than an off-property hotel of the same caliber, so Guests do expect an elevated sense of hospitality and accommodation. With Deluxe rooms sometimes pricing in the thousands per night, the same idea follows in terms of Disney setting a level of expectations through their reputation and price point. Although Guests will often love their stay, sometimes, the cost may not be on the same level as the price, for some.

disney all-star sports resort pool
Credit: Disney

Ken C. recently stayed at Disney’s Old Key West Resort, and noticed that the water that he used to fill his tub left a large amount of residue. On social media, Ken noted:

How bad is the water in LBV?
This bad.
At OKW. I had taken a full shower before using the Jacuzzi.
This is why I only use bottled water for cooking and consumption.

old key west tub
Credit: Ken C.

As you can see in the photo pictured above, the water left a rim of what looks to potentially be Serratia Marcescens.

Serratia Marcescens is an extremely common type of bacteria, found in everything from soil, to food, to animals. Known for its pinkish-red pigment, Serratia thrives in moist or dusty conditions, and needs almost nothing to survive. Easily carried by air, Serratia bacteria seek out moist locations in which to grow.

Please note, this is not a confirmed diagnosis, but a possibility.

This may be an issue with the water being used in the area, but it also may mean that Disney will need to add a higher level of filtration to their system to avoid this from becoming a consistent issue. That being said, this is not a common issue that many have reported, it seems.

contemporary resort exterior
Credit: Disney

Below is a full list of all Resorts on Disney property. 

  • Bay Lake Tower at Disney’s Contemporary Resort
  • Boulder Ridge Villas at Disney’s Wilderness Lodge
  • Copper Creek Villas & Cabins at Disney’s Wilderness Lodge
  • Disney’s All-Star Movies Resort
  • Disney’s All-Star Music Resort
  • Disney’s All-Star Sports Resort
  • Disney’s Animal Kingdom Lodge
  • Disney’s Animal Kingdom Villas – Jambo House
  • Disney’s Animal Kingdom Villas – Kidani Village
  • Disney’s Art of Animation Resort
  • Disney’s Beach Club Resort
  • Disney’s Beach Club Villas
  • Disney’s BoardWalk Inn
  • Disney’s BoardWalk Villas
  • Disney’s Caribbean Beach Resort
  • Disney’s Contemporary Resort
  • Disney’s Coronado Springs Resort
  • Disney’s Grand Floridian Resort & Spa
  • Disney’s Old Key West Resort
  • Disney’s Polynesian Village Resort
  • Disney’s Polynesian Villas & Bungalows
  • Disney’s Pop Century Resort
  • Disney’s Port Orleans Resort – French Quarter
  • Disney’s Port Orleans Resort – Riverside
  • Disney’s Saratoga Springs Resort & Spa
  • Disney’s Wilderness Lodge
  • Disney’s Yacht Club Resort
  • Disney’s Riviera Resort
  • The Cabins at Disney’s Fort Wilderness Resort
  • The Campsites at Disney’s Fort Wilderness Resort
  • The Villas at Disney’s Grand Floridian Resort & Spa
moana and pua art at disney's polynesian village resort
Credit: Disney

Disney tends to keep their rooms very clean for Guests visiting their hotels, and if there is ever an issue, you can let the front desk know so that it can be resolved quickly!

Have you ever had any issues with your hotel room at Disney World? 

Let the expert team at Academy Travel help you plan your next magical vacation to Walt Disney World Resort’s four theme parks — Magic Kingdom, EPCOT, Disney’s Animal Kingdom, and Disney’s Hollywood Studios — and the Disney Springs shopping and dining district!

in Walt Disney World

View Comments (2)