New Pandemic-Era Rules at Universal Studios Hollywood

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Credit: ITM

Universal Studios Hollywood tickets are officially on sale for Pass Members, with general attendance tickets being released on April 8.  Along with the ticket release, Universal also released a flurry of new information for Guests who will be visiting the California theme park.

Universal Globe
Credit: Bailee A. Inside the Magic

Universal Studios partially opened up in mid-March for their Taste of Universal event, where they first began to implement new COVID-19 safety standards.

According to the Universal website, some of these new health and safety protocols are:

  • Guests and Team Members are required to wear face coverings.
  • Guests and Team Members are required to undergo temperature checks. Anyone with a temperature of 100.4 degrees or greater will not be able to enter Universal CityWalk or Universal Studios Hollywood.
  • Limiting and reducing daily park attendance and ridership for the Studio Tour and rides and seating capacity for shows.
  • Increasing cleaning and disinfection of food locations, ride vehicles and other frequent “touch points” that go beyond our already-aggressive cleaning procedures.
  • Physical distancing at all locations through the park, including at rides, shows, and attractions, in queues and at restaurants.
  • Offering contactless payment options and “no touch” policies where possible.
Universal studios Hollywood
Credit: Bailee A. Inside the Magic

Universal has now shared the new guidelines that they will follow when it comes to the attractions that will be available when the park reopens this month.  Universal Studios will limit the number of Guests on the attractions and make sure they remain at a safe distance from one another, per the guidelines enacted by the State of California:

We are implementing physical distancing procedures within our attractions. In accordance with government guidelines, we will not be using indoor queues other than as a path of travel to the ride vehicles. We are also altering the loading of ride vehicles to create distance between parties as they board. Please note that some queue experiences may also be slightly altered as we implement our new procedures, and wait times may be longer than usual.

A group of people on a stage in front of a crowd

Guests will also be provided with hand sanitizer upon boarding the ride vehicles.

There will also be a protocol change when it comes to meeting characters at the park.  As stated by Universal:

Guests will still have the opportunity to see some of their favorite characters during their visit. Guests must have their face coverings on at all times and will be positioned in a designated spot that is six feet away from the characters for a photo opp. Guests will not be able to make physical contact with characters at this time.

Universal Hollywood
Credit: Bailee A. Inside the Magic

An important issue that Universal addressed was Guests with disabilities that prevent them from wearing a face covering.  Universal states:

Universal Studios Hollywood will make reasonable accommodations for guests that cannot wear a face covering due to a disability, which is to wear a face shield during your visit. Please note that face shields are not permitted on certain attractions including the Studio Tour, and guests will have to switch to a face covering for those experiences. Please refer to our Guide for Rider Safety and Accessibility for all ride requirements.

Guests who refuse to follow Universal’s new park safety guidelines — including those who refuse to receive a temperature check or wear an acceptable face covering — will be made to leave the park with Universal Security.

Credit: Screenshot Universal Studios Hollywood Website

Universal also states that contactless payment will be available at select locations, but those locations are not currently listed.  It should also be noted that there is currently no form of mobile food or merchandise ordering available at Universal Studios Hollywood this time.

Minions Cafe Universal Studios Hollywood
Credit: Bailee A. Inside the Magic

On April 16, Universal will officially reopen to California residents who purchase a ticket and make a reservation.  There is also no known date when the park will open up to out-of-state residents.

Will you be going to Universal Studios Hollywood when it reopens?  Let us know below!

Click here to get started booking your Universal vacation with Academy Travel today!


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