Disneyland to Assess Annual Passholder Program as Parks Stay Closed

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dlr passholder update

In recent weeks — and particularly the past several days — Disneyland Resort has been making headlines due to California Governor Gavin Newsom’s stringent reopening guidelines for large theme parks in the state.

Related: Disneyland Faces Massive Backlog For AP Refund Requests

Today, Disney emailed Annual Passholders with an update regarding the status of the AP program. This is the first major update Disneyland APs have received since Annual Passholders were told what their Annual Passport options were after Disneyland Park and Disney California Adventure Park closed in mid-March.

DLR passholder
Credit: Screenshot ITM

Related: Will Disneyland Take Legal Action Against Newsom?

Read the full email below:

Dear Valued Annual Passholder, 

You may have seen that theme park reopening guidelines were released by the State of California and that parks like Disneyland® Resort were placed in the most restrictive tier. Despite our proven ability to operate with responsible health and safety protocols in place for our Cast Members and Guests, this news from the governor’s office means that our theme parks will not be reopening as soon as we had hoped.

After an already incredibly difficult month for the Disneyland Resort, we are heartbroken and disappointed, and understand you may feel the same. We want to thank you immensely for your patience since our closure and let you know that we continue to think about you as our valued Annual Passholders.

While we work to understand the implications of this and determine what it means for our Annual Passport program, we know that you have many questions and given the latest guidance from the state, we will have more to share with you on the future of our AP Program soon. We also want you to know that the efforts to reopen Disneyland Resort will continue as we work to seek solutions to bring our Cast back to work, get our local economy moving and share the magic and joy of our theme parks once again. 

We thank you for your patience with us during this incredibly challenging time and for being important members of our Disneyland Resort community. We will be in touch with you as soon as we can to share more details. If you have any questions, please contact Annual Passholder Member Services at (714) 781-PASS (7277). 

Disneyland Resort Annual Passport Team

dlr passes
Credit: Disney

Related: Disneyland Annual Passholder Concerns: What APs Can Do Now

Perhaps the most intriguing part of this message to Disneyland Annual Passport owners is the line that discusses “the future of our AP Program soon.” This is the first time The Walt Disney Company has indicated that there may be new changes coming to the Disneyland Resort Annual Passholder option.

It is important to note that, at this particular time, no official announcements regarding Disneyland’s assessment of their AP program have been made. We will update our website with more information as it is released.

If you are a current Passholder with questions, visit the official Disneyland Resort Annual Passholder webpage for additional information.

What do you think will happen to Disneyland’s AP program amid California theme parks’ uncertain future?

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