A Cast Member was recently spotted at Downtown Disney singing to and with Guests in the queue waiting to enter World of Disney with the new limited capacity for health and safety precautions. After the Guest who posted the Instagram video was able to help us get in touch with the Cast Member — named Jonelle Ezekiel — we were able to reach out.
Jonelle gladly shared his experience with us about returning to work at Downtown Disney. We’re so excited to share his story as we know that the magic of Disney wouldn’t happen without Cast Members! Below is our Q&A with Jonelle.
What is your role as a Cast Member at the Disneyland Resort?
“I am a Retail/Host Cast Member at World of Disney! I’m usually inside World of Disney, helping Guests with what they need or want to buy, suggesting our new products, and of course, making magical moments!”
How has it been returning to work at Downtown Disney since it reopened?
“It’s been amazing returning back to work, but I also have mixed feelings about it since there’s still a pandemic going on. All in all, I miss making magical moments with Guests and getting know how they’re doing despite what’s happening in our world, and Disneyland Resort is still temporarily closed.”