FAQ: Are Disney Tickets Refundable? Can You Still Use Them?

in Disneyland Resort, Walt Disney World

Cinderella Castle/Sleeping Beauty Castle

Credit: Disney

As more and more updates continue to come in regarding Disney Parks admissions, in the wake of the recent pandemic, you’re probably thinking to yourself are my Walt Disney World and Disneyland tickets refundable? Well, here are the facts!

Are Disneyland Tickets Refundable?

At this time, Disneyland tickets are NOT refundable. However, Disneyland’s nonrefundable single-day tickets can be used for a future visit through the end of their validity period, according to the park’s website. So even though you can’t visit the parks right now in its temporary closure, when it reopens you’ll still be able to experience the happiest place on earth! Here is the breakdown below:

  • Unused 1-day tier 1-5 tickets are valid through December 30, 2021.
  • Unused multi-day tickets are valid through January 12, 2022.

Additionally, for those who purchased the promotional tickets for Southern California residents, it’s worth noting that they will be extended on a day-to-day basis for each day the park is closed.

Credit: Joshua Sudock/Disneyland Resort

Military Salute tickets will expire on December 18, 2020 and can be used on non-consecutive days. The expiration for promotional children’s tickets will be extended to Dec. 15, 2020 or 13 days after the ticket’s first use, whichever comes first.

Guests will be refunded the purchase price of any separately ticketed special events that were planned during the closure.

Canada Resident or Australia/New Zealand tickets must be used within 13 days of first use or by January 13, 2021 (whichever comes first).

Are Walt Disney World Tickets Refundable?

Similar to Disneyland’s policy, Walt Disney World resort tickets are NOT refundable.

According to the official Walt Disney World Resort website, it states that guests with unused multi-day theme park tickets or tickets with specific dates and a period of use valid from March 12, 2020 through March 31, 2020 will be automatically extended for use on any date through December 15, 2020. If you cannot visit Disney World before December 15, 2020 you can apply the value of your unused ticket in the purchase of a ticket for a future date.

Magic Kingdom
Credit: Disney

The website also states that refunds will automatically be issued to guests who purchased tickets for Disney After Hours, Disney Villains After Hours and Disney Early Morning Magic from March 16, 2020 through March 31, 2020.

Are Annual Passes Refundable?

As we recently shared, monthly payments made between March 14 and April 4 will be retroactively refunded. All upcoming monthly payments that will occur while the theme parks are closed will be paused, and they will resume once the parks reopen. AP expiration dates will only be extended if Annual Passholders choose not to be refunded and instead choose to have their payments postponed.

Disney World Annual pass
Credit: Disney

For Passholders who have paid in full, they may choose to receive a partial refund for the theme park closure period. Information will be provided soon on how to choose this option.

When Are The Resorts Likely To Reopen?

Right now it is hard to say for certain as the state of the country continues to change daily. What we can say for certain is that both Disneyland Resort and Walt Disney World are allowing guests to book stays at resort hotels starting June 1.

This isn’t to say the parks will not be open prior to this date. Although, at this time not much is expected by Disney prior to then.

Good factors to look out for when considering the reopening of the parks would be the end to federal mandates for social-distancing. Currently, the state of Florida is under a stay-at-home order until April 30. In California, the state is also under a stay-at-home order. Although, California’s mandate has no specific end date.

If you’re looking to cancel your Walt Disney World or Disneyland vacation, be sure to check out our guide on how to get a refund or cancel your Disney trip. For even more information about resort closings, take a look at our Everything We Know about Disney’s Response to the Coronavirus Outbreak FAQ

How has this outbreak affected your Disney vacation? Let us know in the comments below.

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