$15 starting rate announced for Disneyland Resort “Master Services” cast members by 2020

in Disney, Disney's California Adventure, Disneyland, Disneyland Resort, Downtown Disney, Theme Parks

It’s payday for Disneyland Resort cast members, as the theme park destination announced a 36-percent increase of its minimum wage rates, which will now reach $15 by 2020– two years ahead of California’s minimum wage achieving that milestone. The deal affects the “Master Services” cast members, roughly 9,500 of Disneyland Resort’s approximately 23,000 employees in Anaheim, California.

“Disneyland Resort has created 10,000 new jobs in the last decade—and that’s just the beginning,” said Josh D’Amaro, president, Disneyland Resort.  “Today’s investment in our cast — along with world-class training and development opportunities for both full- and part-time cast members — confirms that working at the Disneyland Resort is not only a good opportunity today, but a pathway to growth opportunities and career advancement tomorrow.”

The current minimum rate for Disneyland Resort Master Services cast members stands at $11 per hour, and under the new deal it will immediately increase to $13.25, followed by a one-dollar hike to $14.25 in 2019, and then to $15 in 2020. In a press release issued today by Disney, the company calls this “one of the most aggressive wage increases in its history.”

Also according to the release, the Master Services Council representing these employees represents cast members under four individual labor unions at both Disneyland Resort theme parks (the original Disneyland and Disney California Adventure) and the adjacent Downtown Disney District outdoor shopping complex. “It includes cast members who work in attractions, store operations, custodial, main entrance, costuming, resort transportation & parking, onsite distribution center and select cast in team centers and bakery/confection.”

“The company has been engaging in successful negotiations since Disneyland Park first opened, and we are proud of our long-standing history with labor unions. Negotiations are focused not only on wages, but also on working together to provide our cast members with a world-class experience. We look forward to productive negotiations with our unions as we set a foundation for our exciting future ahead,” added D’Amaro.  

This is certainly good news for Disneyland Resort cast members seeking a better deal and compensation closer to a living wage in Orange County, which is currently estimated at $15.31 per hour for single adults.


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    K C

    Do you have the link to the press release? I am not able to find any info on it other than your report.

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    Did Disney also say that they are only offering a 2% raise for those long term cast members and people that hire in now will be making the same as cast members who hired in 15 years ago. They like to sound like there doing such a great thing but they are only doing this because of all the bad publicity they have gotten for there cast members that cannot afford to eat, pay rent, pay for medical, pay for medication and cast members who are homeless. Let me tell you they are not doing this out of the kindness of their heart. They also don’t want to see the living wage initiative on the ballot this November for the City of Anaheim to pass. If they paid every cast member a minimum of $20.00 and hour this would only eat 2% out of their profits.

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    Hey Disney what happens after 2020 and what happens to the people who have been there for over 15 years still barely making 12.35 an hour. They should be happy that the people barely coming in will be at the same rate. How can a billion dollar company who prides itself on it’s parks not want to make sure that those who run the parks are taken care of. Poor Walt is turning in his grave. Have your CEOs survive on a 15 hour wage for just a month and then decide if your making an impact. 9 billion dollar profit went to whom? And you can’t afford to pay above pay rates because?

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    Micelle Horner

    My family and I just visited Disneyland last weekend and I can tell you that the low wages for cast members has drastically reduced the quality of the Disney experience. All of the knowledgeable staff have apparently left because the only staff available to help with questions were either teenagers or in their 80s. No one knew anything and were pretty incompetent. But that’s what you get when you won’t pay smart people properly. How can Disney justify the outrageous annual passport rates when they are saving so much money underpaying their staff??

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