Comments for Be Our Guest reservations open to busy phone lines, Walt Disney World automated dining system fails to secure credit cards

12 Comments

  1. ANDREW

    Thats too funny! I mean not about the credit cards, but the fact they are still busy after 5 hours! I just got to chuckle because guys, it will be there AFTER December 6th that is why I am waiting 2 years!

  2. Jessica

    Seems like the only way to get through without much of a wait is if you call the passholders line or vacation club hotline. I did passholders and got through right away. They even transfered me right to an agent who put through my reservation right away. 407-WDW-PASS everyone. Try it.

    1. Great tip Jessica – thank you for sharing!

  3. Ed

    Great…I spent 90 minutes calling and calling again only to get the automated line (wish I had thought about the passholder line). Now I get to call BACK. Really happy about that…NOT!

  4. Frank

    Called at 1:00, got an agent at 1:30. Checked all available Friday and Saturday nights between Thanksgiving and Christmas. Finally found a 4:55 reservation on Friday the 21st! Still excited!

  5. Aaron

    I tried for 5 hours and finally got an agent only to be told that the entire week I will be at Disney (Dec 2-9) is already booked solid….not a happy camper. Doesn’t help that it’s not avaiable for the 5th or 6th and only open for an hour and a half on nights when the Christmas festivities are going on.

  6. caleb

    I went through the general reservations number after trying the WDW DINE number for 2 hours straight with no luck. Got through, held for about 45 minutes after doing the automated booking, (Fortunately, I had to make some cancellations and modifications to other reservations) it put me through to a person, who promptly told me I need to put a card on the reservation, after a 45 minute wait, we finally got that done.

    My cousin also booked for herself via Automated Machine and called me to ask if I got through, she said she hadn’t put a card on the reservation, I told her they said it would be dropped. She called back about 10 minutes ago and found out that due to their error, they are just going to honor ALL reservations regardless of putting a card on the reservation.

    Also, (this didn’t effect us) automated booking didn’t allow guests to clarify if they have children. SO your party will be booked as all adults regardless. This IS something you may want to call and clarify if you have children dining with you.

  7. Christopher Rhodes

    Does anyone know the price range of the restaurant during sit-down hours?

  8. Nick

    Called around 5pm and got my reservation booked at 5:10! January 5th can’t come any faster!

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