Credit: David Aughinbaugh II, FlickrTwo people were reported missing from Walt Disney World Resort during a 12-hour window on September 23, according to local law enforcement. Here’s everything we know about the two disappearances at the Most Magical Place on Earth.
Person Reported Missing From Disney World Shortly After Midnight
At 12:40 a.m. on Wednesday, September 23, the Orange County Sheriff’s Office received a call about a missing person in the Transportation & Ticket Center/Disney’s Polynesian Village Resort area at Walt Disney World Resort. Law enforcement monitoring account @WDWActiveCrime shared the scanner report on X (formerly known as Twitter):
🚨 Police Alert 🚓 – 9/23/26 12:40 AM
🚨: Missing Person at 📍: Transportation & Ticket Center / Disney’s Polynesian Village Resort Area
#WaltDisneyWorld #Disney
🚨 Police Alert 🚓 – 9/23/26 12:40 AM
🚨: Missing Person at 📍: Transportation & Ticket Center / Disney's Polynesian Village Resort Area#WaltDisneyWorld #Disney pic.twitter.com/qGzbXbVDU2— Walt Disney World: Active Calls (@WDWActiveCrime) September 23, 2026
The Google Maps screenshot attached to the X post indicates that the 911 call originated at a spot along Seven Seas Drive in the Magic Kingdom Resort Area, between the Transportation & Ticket Center and Disney’s Polynesian Village Resort. However, scanner reports from Walt Disney World Resort are often logged at generic addresses for each theme park or hotel rather than the exact coordinates of an emergency response, so it’s unclear whether this is exactly where the missing person was reported early on Wednesday morning.
Neither the Orange County Sheriff’s Office nor Walt Disney World Resort commented publicly on the person reported missing from the Transportation & Ticket Center/Disney’s Polynesian Village Resort area overnight. It’s unclear whether the person involved was a Disney cast member or a guest.
Another Disappearance Less Than 12 Hours Later
Less than 12 hours later, at 12:16 p.m. on September 23, the Orange County Sheriff’s Office received another call about a missing person at Walt Disney World Resort. This time, according to @WDWActiveCrime, the report came from the Disney Springs shopping, dining, and entertainment district:
🚨 Police Alert 🚓 – 9/23/26 12:16 PM
🚨: Missing Person at 📍: Disney Springs Area
#WaltDisneyWorld #Disney
🚨 Police Alert 🚓 – 9/23/26 12:16 PM
🚨: Missing Person at 📍: Disney Springs Area#WaltDisneyWorld #Disney pic.twitter.com/C7s8h4SfhE— Walt Disney World: Active Calls (@WDWActiveCrime) September 23, 2026
Once again, the Google Maps screenshot attached to the post pinpoints the law enforcement response along a roadway near Disney Springs. While this isn’t the generic address that authorities typically use for Disney Springs, it’s impossible to confirm whether this is exactly where the missing-person report on Wednesday afternoon originated.
Walt Disney World Resort and the Orange County Sheriff’s Office have similarly remained silent on the missing person reported at Disney Springs on September 23. It is once again unclear whether the person involved is a Disney cast member or a guest.
In both cases, more information may emerge if criminal charges are filed or if authorities require assistance from members of the public. However, if those involved were found shortly after going missing, their identities may never be revealed to protect their privacy.
Operations at Disney Springs and in the Magic Kingdom Resort Area are continuing normally on Wednesday, September 23.
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