Also in April, a family dispute at Disney’s Beach Club Resort escalated into a physical altercation after a husband allegedly grabbed his wife and took her phone to prevent her from calling for help.
Now, yet another incident has been reported at one Disney park.
Guest Lashes Out After Breaking Theme Park Rules
The incident occurred earlier this week after a male guest confronted another male guest about breaking park rules.
Credit: Shanghai Disney Resort
A guest was smoking in a non-smoking area when a fellow parkgoer asked them to stop. They then apparently grew defensive after being asked to stop and started to lash out, repeatedly kicking and punching the other man.
The conflict took place in Shanghai Disneyland’s Disneytown area and was caught on camera, with footage shared by local news outlets. In it, a Disney cast member is shown trying – and failing – to intervene.
Shanghai Disney Resort tightened its smoking rules in May 2025, limiting all smoking, including e-cigarettes, to designated areas only. Lighting up anywhere else in the park or Disneytown is no longer permitted.
Credit: Shanghai Disney
On April 27, a report from The Paper found the guest had been smoking outside a designated area. In response, Shanghai Disneyland reiterated its policy, urging visitors to follow park rules and staff instructions, and to report violations to cast members.
The park also made clear it has zero tolerance for misconduct. Guests who disrupt safety or break guidelines can be removed, reported to authorities, and potentially banned from returning.
Shanghai Disneyland also notes that it has installed more than 2,800 “No Smoking” signs across the resort, spanning the park, Disneytown, Wishing Star Park, and its hotels. The signage is placed in high-traffic areas, including entrances, queues, and dining locations, reminding guests to follow smoking rules and keep to designated areas.
Credit: Shanghai Disneyland
Guests have also complained about parkgoers smoking in non-smoking areas at Disneyland Paris in the past.
More Violence at Shanghai Disneyland
This isn’t the first time a violent incident has taken place at Shanghai Disneyland.
In May 2025, a violent altercation broke out inside Shanghai Disneyland, with footage shared on Weibo showing two men, identified by police as Liu, 36, and Yan, 22, exchanging blows near a retail shop as crowds, including children, looked on.
Credit: Shanghai Disneyland
The dispute escalated to involve both of their partners, with pushing, attempted interference, and multiple bystanders stepping in before a cast member intervened. Police later said the incident, reported around 6 p.m. on May 31, may have begun when one group entered another’s photo, though some reports pointed to queue-jumping.