Vacation Chaos: Disney Guests Given 24 Hours To Vacate Their Accommodations After Short-Term Rental/Hotel Company Backed by Marriott Files for Bankruptcy

in Disneyland Resort, Walt Disney World

family sitting on bed together at one of disney world's hotels

Credit: Disney

Guests know that if they are looking to save money on a Disney World or Disneyland vacation, the easiest way to do it is to stay off-property. Booking a hotel just outside of Disney World or Disneyland can save guests hundreds off the price of staying on property.

Mickey Mouse, Minnie Mouse, Goofy, and Donald Duck pose in front of Spaceship Earth at Disney's EPCOT in Disney World, with clear skies and flags waving—a perfect spot to explore new EPCOT rides coming in 2026.
Credit: Disney

However, there are some advantages to staying on Disney World’s property, like bus transportation and early entry to the parks, but are those worth the hundreds that you could save a night by staying just outside of Disney’s property?

Those traveling with large groups can also consider short-term rental properties on a site like Airbnb. However, that recently turned into a nightmare for some Disney World and Disneyland guests who thought the Marriott brand backed their short-term rentals.

A smiling family of four enjoys soft pretzels in front of a blue castle at Walt Disney World. Two girls wear sparkly mouse ears while the parents smile at them, creating a joyful, festive atmosphere filled with magic and resort perks.
Credit: Disney

Last week, Sonder, a short-term rental company, declared bankruptcy. The announcement came just one day after Marriott terminated its agreement with Sonder, claiming that the company had defrauded Marriott. Before this dispute, there were over 9,000 Sonder properties available to users on Marriott’s website, including dozens in the Orlando and Anaheim areas.

Shortly after Sonder’s announcement, guests staying at its properties were informed that they had to vacate their rentals, and some were given 24 hours to find new accommodations. This left guests scrambling to find new accommodations during their vacations, with Marriott only offering them rooms in one of their local hotels, rather than a different short-term rental.

Credit: Disney

Some of Sonder’s properties do not have front desks and staff to answer guests’ questions. Guests often use a code to enter the short-term rental. However, some guests complained that their codes no longer worked and they were unable to retrieve their belongings.

At Sonder Hotels and properties, employees were informed that the company no longer employed them, while they attempted to assist guests in finding alternative accommodations.

Two smiling women pose with Goofy inside a wooden building, enjoying Disney World resort perks, while another person captures the fun moment with a phone.
Credit: Disney

Those travelers who booked for the upcoming Thanksgiving and Christmas holidays now have to scramble to find alternative accommodations at one of the busiest times at Disney World. Guests seeking larger accommodations or short-term rentals may find it challenging to rebook their stay for the holidays.

For now, guests will just have to hope to get their money back from Marriott and find an alternative place to stay, so their vacations aren’t ruined.

Did Sonder’s bankruptcy disrupt your vacation? Let us know in the comments.

in Disneyland Resort, Walt Disney World

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