The DAS Disconnect: Why Disney’s "New" Queue Re-Entry Rules Fall Short of the Sweeping Changes Guests Demand

Comments for The DAS Disconnect: Why Disney’s “New” Queue Re-Entry Rules Fall Short of the Sweeping Changes Guests Demand

Mickey and Minnie Mouse, dressed in colorful costumes, are standing in front of a castle with the Disney Das logo overlaid, accompanied by a Cast Member. In 2026, Disney Disability Access Service changes could be on the way.

Credit: Inside the Magic

3 Comments

  1. Chris

    What I don’t understand is if Disney is so confident in the changes they have made, why are they so against an independent third party review? In theory if their system is good the third party review should just confirm that.

    The fact that they are so against a review is very telling and all the more reason why one needs to take place.

  2. Richard

    Disney is only about money not people. The board members will always fight against DAS so that more people will pay for Lightning Lane. Just like they will build a theme park in a country were it is illegal to be gay and you can be thrown in jail for being in a same sex relationship.

  3. D

    The problem with the current DAS policy (not that it is just for autistic people – children), is the idea of going up to a CM at every ride, is inconsistent. It is left up to the CM to decide if they will make an accommodation. There really is no rule or true guidelines. So 1 CM could give a disabled person the shorter path to ride, while another could be rude & tell you to just stand in line. For a large company, they aren’t doing right by the disabled.

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