I need someone to tell me why it’s Disney’s responsibility to provide everything for a DAS visitor. This is a voluntary activity. I understand the need for assistance but individuals need to take care of themselves. Yes, I have mobility issues but I don’t expect Disney to step in to fix them should I choose to go. I’ve reached the age and pain level I can no longer walk the miles the parks require. I purchased a scooter to use and no I didn’t spend thousands.
And buying and or renting an ECV is not affordable for the average family so, shaming families to buy and or rent an ECV just because you are mad and judgemental is not going to change the fact that DISNEY is not treating the disabled community right and that’s a fact !!!
It can actually be much cheaper, especially if you rent by the week or multiple days at a time. The parks charge about $80 a day and you have to return the ECV when you are done at the park. Rentals you can have with you at your resort for your stay.
It is much less expensive, nearly by half the cost. Plus several of the vendors can deliver to your resorts directly to guest services and waiting for you, and similarly for pick up. You can reserve a ecv up to a year in advance as well and have several choices in the types available plus rent or purchase extras like rear baskets etc.
That’s a great idea if you are staying in a local hotel and going to the parks for several days, but then there are limited seats on the bus transportation for ECVs. Also, in our case, when we visit our family in Florida (which we do 5-6 times a year), we only go to a park for one day. We make the 1 1/2 hour drive to and from the park from their house that day, no hotel. We do not own an ECV for my adult son who has muscular dystrophy, who can walk short distances, but we need one in the parks since he can’t walk that far. We might not even decide until the night before to go to the park the next day (based on weather, etc). Renting an ECV when we get to the park makes the best sense for us. If we go through the turn styles and no ECV is available, we are screwed. The “one size fits all” wheelchairs they have for rent do not fit my son well at all, he is extremely uncomfortable in them and ends up in even more pain than he is already in each day.
It is less expensive mainly due to the fact that longer term rentals will be less expensive per day that the daily rental that Disney has in each park.
Yes, it is at least half the price and you have them for entirely of trip. Mine was 30.00 a day this past fall trip. Fantastic deal they fit on the Disney busses as well and are delivered and and picked back up from your resort.
Scooter Bug rents a top of the line 3 wheel Scooter for $210.00 per week with free delivery to your resort. Seems pretty reasonable to me, we’ve been renting one for my wife for almost 10 years now.
When my daughter had leg surgery we purchased a wheelchair at goodwill for $30 and brought it to Disney with us. It’s not a difficult task to find something at a reasonable price. IMO the park shouldn’t be required to provide for someone’s disability. Besides, everyone knows the system was being abused just to bypass the line.
You can get assistance in securing a moped. Just lazy or a crybaby! I’m an amputee and my insurance got me a ECV. GET A LIFE AND STOP BEING AN “I CANT “ crybaby!
I am so sorry that this is your issue in life. I have EDS and literally dislocate several times all over my body. I wear multiple braces. I also have Fibro, ET, migraines, autism, and POTs just to name my main issues and insurance STILL will NOT cover a chair for about 90% of folks like me. Unless our Dr lies to get it, they usually won’t because they make the rules for walking aids severely strict. Someone like you, gets through quite easily. The rest of us, no matter how many fainting episodes, dislocations, etc…. we usually won’t qualify a n d that does NOT mean we aren’t worthy. My Dad is post polio and had 2 heart attacks and long covid, the man can barely walk, as long as he can reach a dang potty however, no “electric chair” he’s 82 yro and has crippled hands so a wheelchair is a no go. Cuel?? Yep. He ended up with a broken hip!! You know about you, no one else. I have 4 different disabilities in my home, use to be 5 and i worked in healthcare and have advocated for myself, my kids, and my parents. I REALLY DO KNOW. This, what Disney is doing is tragic and wrong!!!
My Dad was a veteran, had issues breathing and walking but still couldn’t get insurance or VA to cover a scooter. All he got was a crappy wheelchair that was a bottom of the barrel, cheaply made product. They couldn’t even give him a decent chair. He ended up buying his own.
So you can yell, screen and act like a buffoon of you want, but not everyone has such perfect insurance as you were lucky enough to have. If you’re even telling the truth.
My husband has had a two strokes. Disney is a huge challenge for him. We tried to rent an ECV and experienced the shortage/waitlist issue. This was in September, hardy a peak time. But we just rented one through a company the next time. As for all of the changes, Disney is starting to become less magical and more nightmare-ish but it isn’t completely their fault. There was a massive amount of abuse in the DAS system and I also think a lot of people rent the ECVs who aren’t necessarily disabled. So. If people weren’t ignorant and inconsiderate of their fellow guests, the system as it existed would have worked as intended.
EV rentals are not that expensive, we’ve been renting one fir my wife for over 10 years now. They are around $200 for an entire week and daily rentals are available.
Oh well goody for you! But not all people with disabilities can be cured by renting an EVC! I having serious breathing issues that requires plugging in my oxygen machine than being in an EVC won’t solve! Shane on Disney for putting profits above the needs of disabled guests! And Shane on you r especially being disabled and throwing your people under the bus with your judgemental comments
Why would you want to do an activity that involves doing miles of walking in humidity and heat amongst giant crowds of people when you have severe breathing issues? Seems like for you, Disney would be a massive health hazard to avoid, not a desirable place to vacation.
YOU ARE SO RIGHT! THEY SHOULD COME PREPARED LIKE I DO! NO ONE OWES ANYONE ANYTHING! WHEN IM THERE I SEE NOTHING BUT FAT ASS LAZY AMERICANS WANTING EVERYTHING FOR FREE. MOST ARE BROKE AND IRRESPONSIBLE BEING THERE TO BEGIN WITH!
When we last had WDW passes (years ago), my scooter was unable to handle some of the inclines in the parks. It also wasn’t able to get 4 hours’ use on a charge. We always made sure to save up for an ECV for me, as it was much more built for such use. I always appreciated them making them available for rent.
Glad you can afford a scooter. Many can’t. I feel the new rules for DAS is discrimination. If you are not Autistic according to Disney you are not considered disabled. I always enjoyed the parks but no longer.
You’re not that bright are you. Bet all you do is regurgitate what other write like it’s gospel. I used DAS a few months ago and I’m not autistic, all I had to do was be honest when talking to the cast member. I’m willing to wager that your disability is laziness, hypertension due to a Big Mac addiction and sensitivity to hard work.
Please stop lying. Disney isn’t saying that people who don’t have autism aren’t disabled, they’re saying that those people can utilize other accommodations.
If you can’t afford a scooter for the day at Disney, then you probably can’t afford Disney.
I totally agree. DAS saved many vacations for me. Why is Autusm more important than many other disabilities? We need to be considered too and not discriminated against.
I understand what you are saying and I do agree but only to a certain point. Yes, Disney is a business. As such, if they want to continue to enjoy success at the price they charge, they have to find a way to make it appealing to the masses. Part of the way to do that is to take some of the stress out of the vacation. At one point, they had diapers for sale in the first aid station at Main St. Was it Disney’s responsibility to provide diapers? No. But it certainly made things easier on parents. The point is that Disney markets themselves as a premium vacation destination and the cost certainly supports that assertion. They need to correct a few things so that the experience matches the cost.
I have my on EVC. Been to Disney 30x. Just recently needed DAS. We never went in hit weather. I cannot sweat ir regulate body temp. Got “cooling” vest. 4 fans. Go at night. But when ride kept breaking down, I had to “run” “roll” into Buzz fast lane ND spread out on ground to cool off. I was 103°. I cold off. They offered to call ambulance. Said no, this is my life. They tried to tackle me. HAHA. Anywho with DAS I didn’t get to ride quicker than you. I just got to wait 40 minutes inside somewhere. And I wasnt on another ride. So I do blame Disney for no understanding. Their staff is not following the rules where the family can wait in regular line and cripple can catch up once they get to front. But the autistic kid with headphones and sunglasses because they can’t take over stimulation having a great time on PeterPan?
Exactly! If you have anxiety about going to Disney, DONT GOT TO DISNEY. I have anxiety about bungee jumping, so I don’t go. And the reason all the electric carts are never available is because so many morbidly obese people go to Disney that can’t walk 5 feet that they take up all the carts. Obesity is not a disability.
While you jump on the bandwagon that it’s not Disney’s responsibility, remember that! Disney has been become more and more expensive and less about guest experience. As for the carts…My grandmother, my mother and myself have used this privilege many times! While you paid “standard pricing” to get in, we gladly the extra $150 per cart for the privilege it affords people less mobile. Renting one from somewhere else is not always available and I certainly can’t fly there with my personal cart! So bye bye Disney! It’s been real. But they are way too expensive. “If you money…Come Be Our Guest! Be Our Guest!” Be my guest…I can go on way better vacations for less hassle and the venues I choose will have No Problem accommodating our needs!
I have physical disabilities but don’t need a EVC all the time. I can’t be in lines for a long time due to my issues and as such I am denied a DAS that I had for years but now the only way you can get a DAS at Disney is for Autism. Disney is going to be sued again due to their ridiculous thinking as of now.
Disney is not the same as your “all the time”. Plenty of people don’t need an ECV in every day life, but when faced with walking 5-7 miles per day, or standing for long periods of time, they do need one.
For one example, families with multiple special needs. They are not going to travel with 2 or 3 scooters across country and not only that but it clogs the transportation systems. We’ve had to do it. I have one with CP and autism, one with back issues, one with EDS and POTs. That’s one wheelchair and 2 EVCs. We bring our custom wheelchair. By time you get a child in a wheelchair and 2 EVCs on 1 bus, that’s a clog and no fun, but yet we did it for 8 days and even rented our EVCs outside and had them dropped off. Not everyone has luxury to own an EVC or travel with it. Even Vegas resorts offer EVCs for rent, so this is honestly for no other reason than a money grab by Disney. I doubt it lasts long as the disabled laws will have something to say about it in sure.
Here’s an idea, guests need to provide legitimate documentation that they genuinely need an ECV. I’ve seen whole families renting multiple ECVs that don’t need them! During one of my visits to Walt Disney World I saw a family of four enter Epcot, all of them fit and healthy riding ECVs. Those four individuals took away from someone who genuinely needed an ECV merely because they are either lazy or were hoping to cut the lines. If documentation is required for DAS, the same should apply for renting an ECV so those who actually need it don’t miss out.
You are wrong about needing documentation for DAS they are not ALLOWED to even request documentation for any type of disability !!!! Ask me how I know ? I have had DAS many times and told them I would provide documentation if need be, and was told we CAN NOT request or ask for documentation every time !!! And buying and or renting an ECV is not affordable for the average family so, shaming families to buy and or rent an ECV just because you are mad and judgemental is not going to change the fact that DISNEY is not treating the disabled community right and that’s a fact !!!
Not all disabilities are visible. People may LOOK healthy and fit on the outside, but may have an invisible disability that prevents them from walking long distances, but would still like to enjoy the park.
That is completely true. I bring my own scooter or use a walker, but I can’t stand in a line too long. It’s easier to sit and rest until it’s my time to ride. Why should those of us who love the Disney experience have to give it up because Disney made a bad decision?! We need DAS. Everyone isn’t abusing the system!!
The ADA does not allow any business to ask for proof of disability. It really ties Disney’s hands on the issue and makes it difficult for them to crack down on abuse without having some unintended consequences.
You know that you can’t tell what a person’s disability is by looking at them. They may have Ms, MD, lupus, they may have pulmonary embolism. They may have a heart issue. You can’t see all those listed above that I mentioned.
And how do you know the 4 were immediate family to each other. Stop blaming . Smh
From the way that Disney packs the parks in lately, I see people on EVCs and pushing cadilac strollers in the parks its hard to get around for everyone. Personally I would hate to have to ride one, I have been hit in the ankles many many times by people with strollers that dont watch where they are going, Or families stop right in the middle of the walkway instead of going to the side of the pathway. Its very hard to even walk around. They need to control how many come into the parks and let those with annual passes get back to being able to come back when they want instead of reservations…..thats what coming to stay at hotels are used for…………reservations, at least when we traveled we made reservations for days we spent there.
I agree the reservations system SHOULD have been done AWAY with when the CWORD was gone as well, but this is Disney’s excuse to keep crowd control in place by using the CWORD excuse
I have used an ECV at Disney. I knew it was never their responsibilty to have one for me. I waited in line like everyone else, and there were times where I had to be put on the wait list. But there are other places to rent from other than at the theme park when you arrive. There are avenues you can pursue with insurance or other private means to purchase one. I have massive PTSD due to my time in the militarty so much so that I cannot be anywhere near Main Street for fireworks. But that’s not Disney’s problem. I see so many people who are using the new rules and instantly claiming discrimination. And some of those same people go to other cities or vacation destinations and do not use an ECV and don’t claim disability discrimintation. So I don’t know what to think anymore. Have we really fallen into entitlement with DAS? What did folks do prior to DAS?
My girlfriend goes the route of renting an ECV from a different company. There are many out there that will both deliver and pick up from your hotel. All Disney transportation also has ECV spaces.
Yes, I totally agree. Unfortunately, Disney don’t do that for DAS or ECV. I have had DAS for years, I am completely disabled on SSDI. The new change to DAS is for development delay only , don’t understand why. I have a mountain of medical documentation to show I need DAS but they can’t take it. The federal government has declared that I’m completely disabled but Disney has their own ideas about what they see as reasonable accommodations.🤦
Here’s why I know you are full of s*^t. The new DAS changes are not just for development delay only. I qualified for it just a few months ago (not for developmental) and used it just fine. So either you are lazy and actually didn’t attempt to qualify or, see my first sentence.
Everyone knows that healthy people abusing the system is what caused this crackdown. Cannot have a high trust society if low trust people take advantage of it.
I agree that it is cheaper to rent from an outside company and offers the convenience of using it at your resort. I disagree with the people who say the people in scooters are rude and run into people. I have many healthy people who will not pay any attention to their surroundings and won’t hesitate cutting people off. The best solution is just be kind and treat people how you would like to be treated. My big complaint with disney is they have the bathrooms for people with a handicap that need to take a wheelchair or scooter in but the bathroom doesn’t have a button to push to open the door which can make it extremely difficult to get in and out of the restroom.
We used to rent an ECV from Disney. I preferred that as I can walk but can’t stand for too long. Now I no longer qualify for DAS due to physical (hidden) disabilities – diabetes T2 & fibromyalgia I need the ECV more than ever, We hired off site last trip in September as I can’t take the chance of having 1 available in the park. I preferred to hire at Disney as I can get from the car to the park so was getting some exercise, I can’t take it on the tram (so have to separate from my travelling party). It is cheaper overall off site but I did prefer the convenience of hiring from Disney & was afriad that not enough ECV;s would be available
I find it hilarious families talk about the affordability of renting when lunch at Disney costs more. Maybe take a step back and look at your finances before going to Disney at all?
We went to Universal and Disney in the same week-long vacation. Universal”s DAS pass was amazing – worked for all rides, worked for the entire group, wasn’t a total bitch to get. Disney’s on the other hand was incredibly disappointing. They should look at what Universal does and change their policy.
and you are the problem not the solution. No one should get to jump the line, disabled or not. I am also disabled and I never try to take advantage of it by getting my family faster access to rides I can’t ride anyway. you are disgusting.
Let’s take a look at ADA. It was designed to help those with disabilities and some disorders function in the way people WITHOUT those difficulties do.
Then, came lazy people and/or people that felt “entitled” — who died what they could to find LOOPHOLES in that government program. Without needing those services, they exploited it for their own selfish purposes.
Disney’s DAS was no exception. Instead of punishing the ones doing that, they chose to punish those that ACTUALLY qualify?!
And since Disney refuses to learn, they did it again. While most with disabilities/disorders already HAVE what they need, the fact that Disney is “going out of their way” to show how much they don’t care about those with disorders/disabilities…
At least they’re willing to give people with dwarfism/little people acting roles in productions. Well…just the CGI little people/people with dwarfism, that is.
With my heart only working 15% post chemo I have had to accept the fact that I will never get to do any disney parks with my grandkids. If I am trapped in the sun I could die. Can’t stand very long without passing out. I also have Ankylosing Spondylitis, once I was using the stroller instead of my cane and wound up face down on the pavement as they jerked my kids stroller away and said no strollers here! They don’t care about truly disabled people.
Disney loves to wave their virtue signal flag for inclusion because they encourage bearded men in dresses. Because that doesn’t cost anything. However, inclusion goes right out the window in favor of increased lightning lane sales at the expense of the disabled and non-wealthy. Hypocrites.
I think all the das people need a Drs orders verification and not one they get off the Internet. I can’t tell you how many times I’ve been in line n people bragging about how they just go to city hall n get a dad n Disneyland can’t question it and how that lets them cut the lines and there’s nothing wrong with there party at all its just a scam to beat the system
Glad you can afford a scooter. Many can’t. I feel the new rules for DAS is discrimination. If you are not Autistic according to Disney you are not considered disabled. I always enjoyed the parks but no longer.
Regardless of what anyone thinks, Disney is first and foremost a company. A companies sole purpose is to make money. By making things more difficult to disabled guests is not ideal but also not their sole responsibility. They offer mobility help to an extent now but after that, it’s not their problem. I am 100% wheelchair buyers and and when we went, obviously we KNEW we were going so my mobility was priority number 1! Can’t tell me these people don’t plan for this. They take the time to put thought into their whole trip except for their mobility issues? Plan that also. Seems to me that people take advantage of Disneys kindness. If you can’t wait in lines, buy the fast pass. It’s a BUSINESS! They do accommodate for so many wonderful things. Like CHILDREN! After all, it is completely targeted for them anyway. Like it or not, that’s the truth. Plan your adventure! All the way down to a drink! Include everything. We had a wheelchair rented ahead of time, to keep for the duration. You can’t convince me that people will pay thousands of dollars to plan a Disney trip but can’t afford disability assistance.
As having been run into by the ECV’s rented to many during the Wine festival at Epcot for the sole purpose of having a place to set their drinks as getting to the next stop faster, I’m not totally opposed to this change. Even during the Keys to the Kingdom tour, one of the party kept running up the back legs of visitors as as she said “they won’t get out of my way”!! Well, in a crowd, you need to take your time as we all had to work out way through. Being on the ECV was definitely more difficult for her however that doesn’t mean you continue to hurt people. Not once did she apologize
Having been in Disney Orlando during the first week of December, I had to rent ECV’s each day. I found the staff at the pickup location to be extremely knowledgeable extremely helpful and KIND. At the Rides and and all locations the staff once again was knowledgeable, efficient, patient and helpful. I give all the staff and managers that helped me a hearty thank you and a 5 Star Rating!!!
Obesity is not a disability. That pain you feel in your legs means your muscles are working. You might even drop a few pounds standing around and walking a little. When you are tired go to a bench and rest. That’s what WDW guests used to do 30-40 years ago.
I use an electric vehicle when I go to Disney, which is usually once or twice a year but I’m under the impression here lately that Disney only cares about foreign visitors, not us. They do not seem to be doing much anymore for their visitors, which is too bad. I’m a big Disney fan, but I might think twice about going back and that makes me sad.
When I go to Disney World I see all people of color, different ages and wieght using ECVs. It can be because that person recently broke a leg before thier scheduled trip, or just recently had a health issue or even a surgery. This may be thier first time traveling to Diseney and don’t know the ropes like a lot of other people. That doesn’t mean they shouldn’t be able to rent an ECV. (I guess no more renting strollers either).
Other people have previous heath issues. The parks are over a mile to walk, people with health issues normal don’t walk that daily. They need an ECV. Everyone that has an ECV is not overwieght. That is like saying everyone in these Disney groups is a arrogent pseudo intellectual. Everyone deserves to go out and have fun despite people pointing laughing and making fun and other people who’s health is worse than thier own. These people would to trade places with you all for one day.
shame on you Disney !! this park has always been accessible to everyone!! what’s next ? strollers? you can rest assured i will not attend your park ever again!!
#1 the abuse of DAS ive seen in the 8 years just makes me sick to my stomach.
#2 I’m sorry if you can’t afford to rent a scooter, maybe you should think of how your financial situation is.
I’ve seen cast members get run over by these resulting in broken feet and toes, bruises that last for weeks, lacerations on shins and ankles. All because they don’t look where they are going or they get upset because they hear the word “no”. Don’t get me wrong I truly believe Disney is a place which everyone should see and experience. But you need to know your limits. I’m sorry for anyone that has a disability, but having a disability doesn’t mean you should be going on rides multiple times before someone who has waited in line for hours to only go on it once. We all need to be kind to one another no matter what. This world has become entitlement based off of how much money you have. That was never the case Walt ever wanted. Ever since the Walt Disney Company became a publicly traded company it has gone down hill FAST.
This has been something that was coming fast with the abuse of DAS and the Make a Wish passes (which really makes me upset). Dont get mad at the company, get mad at the people who abused a good thing to help people and abused it to the point where others had to complain for YEARS to get everyone on the same playing field. Again I’m truly sorry if you have a disability and I hope things can easier if not cured. Like everyone’s grandma told them 1 bad apple ruins the bunch. And here it is right in front of our very eyes. FYI if you or someone you know has sold the make a wish passes or were paid to take someone around with it. I hope there is a special place in hell for you and the person that suggested it in the first place.
This is so sad, upsetting, and frustrating. It’s very difficult (at times) to tell if someone really has health issue that going to need a wheelchair, scooter, and/or evc. I went to Disney last summer 4 times. I saw how some people that have legit health issues couldn’t get the wheelchair that they needed because Disney had run out of rentals. The people in front of me were pretending to have a disability. As soon as they got the wheelchair and passed through the main entrance of Epcot they got out of the wheelchair and walked normally. They did this until that got near one of the rides and sat back down. It is sad that people that don’t have a legit disability abuse this system while people with actual health issues can’t get the assistance that they need. As far as I know it’s against the law to ask a guest for any sort of documentation proving that you have a legit health issue that requires you to use mobility assistance. There are companies that rent out wheelchairs, etc. The problem is that not everyone has the cashola to spend on renting wheelchairs. Maybe Disney should hire disability advocates to handle these issues. The guests can call a special number provided by Disney so that they can talk to a disability advocate and give them their information (what disability they have, proof of the disability, etc). Then the disability advocated can help the guests with the renting of scooters, etc. It isn’t just Disney’s fault for not having enough wheelchairs (and other mobility assistance vehicles) it is also the fault of the guests that are faking disability and abuse the system. They have to find a way to tell the difference in-between someone that actually does have a disability and people that are faking it. Maybe they should let the people that actually do have a health issue call to make reservations for the wheelchair uptown a year and a half in advance. That way they can be reassured that they will have a wheelchair available when they get there.
Glad Disney cracked down! People were definitely abusing it! I met someone with the pass that said they got it because they were military and Disney didn’t even ask if they were disabled!! The EVs are also being abused!!! They are also a liability. I’ve seen people run over kids with them at the parks!
Totally agree ev’s are being mis-used, they should only be for disabled people. Universal does das right, a medical firm first evaluates you and declares you disabled, then U interviews you to see if accomodations will work. Stupid not requiring doc notes.
My family and I had a 4 day visit reserved for WDW in February. We just cancelled it last week and have moved to Universal. I am disabled with MS, and I could not stand the anxiety of knowing if I would get das or not, and even not knowing how much ll passes would be. We saved $1000 going to Universal and already know I qualify! If I hadn’t I would have known right away what passes would have cost and been able to decide. Disney lost this family!!
Come on now. Everyone knows that many families put grandma or some other adult in an ecv so the whole family can skip the line, and grandma isn’t even riding. It has been a line scam for over 30 years. Put someone in a wheelchairs and you don’t have to wait in the two hour line. How about making the lines wider so the ecv can fit. you will be surprised at how many people suddenly don’t need a wheelchair or ecv when they can’t jump to the front..
We stopped going over a decade ago….my daughter is a brain cancer survivor.B4 her disability wed go every year. After, we went every year when there was a separate line that allowed for going ahead of the general public. Was it perfect? no. We had a std wheelchair no power from home.Theyd put a disabled person on every couple of guests. So we’d also occasionally have to wait though a shorter amount of time. It worked. Still visited Disneyland every year.The problem? The cheating GP! No screening process. Things changed for the worse…….No more handicapped lines. We stopped going.
Then there was the parade. My daugher was nearly trampled to death by an unruly crowd. We were trying to leave , they were trying to get a better view. I had to yell the most offensive language to get the surrounding people to stop. It was a mob mentality. I was ready to fight to get her safe.
Go back to the simple Handicapped line of the 80’s. However Screened at entrance for a disability and a wrist bracelet to show every ride. Randomly chose the color for the day.
Police and secure order of guests during the parade.
One family of four stopped visiting every year
So Disney is supposed to purchase these for people and then then the ticket prices go up because you can’t afford your own conveyance and they’re probably would be enough of them if the 50% of people that didn’t really need them would stay off of them
I am so glad Disney is cracking down on ECVs. When my son was 7 yo he sustained a traumatic brain injury which left him wheelchair bound. So for 32 years we pushed him in his manual chair at Disney., not using his power chair or ECV to be more considerate of others. I cannot believe how the amount of people using ECVs has grow! If they truly need ECV shouldn’t they have their own, at least a wheelchair. Very frustrating to see someone driving one with children piled on and not caring who or what they run into.
The new DAS is only for people with behavioral issues such as autism. Physical disabilities no longer qualify. I checked this out in November when we visited fur the Merrytime party, I qualified last year (I have venous insufficiency and wear full length medium pressure stockings) but not this year. The only ride we did was the Jungle Cruise where my daughter waited in line then notified me when she got to the front, then a cast member escorted me back through the exit to meet her. But not all the rides had that accommodation. The lack of ECVs is not new, my sister had knee surgery and needed one back in 2020 and none were available-and it was February so not a busy month. We had to sign up and wait to be notified one was available.
It’s very sad the people who abused this offer of help in the past, those who really didn’t NEED the assistance but wanted to get in line quick. Where are peoples scruples?
So much for “INCLUSION” which is one of the Operational Keys, Disney pushes on it’s Cast Members!🤔🤔🤔. The new DAS program definitely doesn’t adhear to the term Inclusion.
Comments for Disney Removes New Disability Solution, ECV’s No Longer Available for Disabled Guests
K Southern
I need someone to tell me why it’s Disney’s responsibility to provide everything for a DAS visitor. This is a voluntary activity. I understand the need for assistance but individuals need to take care of themselves. Yes, I have mobility issues but I don’t expect Disney to step in to fix them should I choose to go. I’ve reached the age and pain level I can no longer walk the miles the parks require. I purchased a scooter to use and no I didn’t spend thousands.
AB
And buying and or renting an ECV is not affordable for the average family so, shaming families to buy and or rent an ECV just because you are mad and judgemental is not going to change the fact that DISNEY is not treating the disabled community right and that’s a fact !!!
lorraine cramer
from what I understand it is less expensive to rent one from a local company. I have never done this but have seen it recommended by other guests.
MJH
It can actually be much cheaper, especially if you rent by the week or multiple days at a time. The parks charge about $80 a day and you have to return the ECV when you are done at the park. Rentals you can have with you at your resort for your stay.
Patrick
It is much less expensive, nearly by half the cost. Plus several of the vendors can deliver to your resorts directly to guest services and waiting for you, and similarly for pick up. You can reserve a ecv up to a year in advance as well and have several choices in the types available plus rent or purchase extras like rear baskets etc.
Dr. M
That’s a great idea if you are staying in a local hotel and going to the parks for several days, but then there are limited seats on the bus transportation for ECVs. Also, in our case, when we visit our family in Florida (which we do 5-6 times a year), we only go to a park for one day. We make the 1 1/2 hour drive to and from the park from their house that day, no hotel. We do not own an ECV for my adult son who has muscular dystrophy, who can walk short distances, but we need one in the parks since he can’t walk that far. We might not even decide until the night before to go to the park the next day (based on weather, etc). Renting an ECV when we get to the park makes the best sense for us. If we go through the turn styles and no ECV is available, we are screwed. The “one size fits all” wheelchairs they have for rent do not fit my son well at all, he is extremely uncomfortable in them and ends up in even more pain than he is already in each day.
Nancy Thorsby
The trouble with that is Disney no longer allows certain outside companies to deliver the ecv to your resort.
Charmion
I guess that’s something they’ll need to start allowing….probably a financial hit to them….but a helpful less greedy choice.
Melissa N Levine
It is less expensive mainly due to the fact that longer term rentals will be less expensive per day that the daily rental that Disney has in each park.
Krista
Yes, it is at least half the price and you have them for entirely of trip. Mine was 30.00 a day this past fall trip. Fantastic deal they fit on the Disney busses as well and are delivered and and picked back up from your resort.
James Truxton
Scooter Bug rents a top of the line 3 wheel Scooter for $210.00 per week with free delivery to your resort. Seems pretty reasonable to me, we’ve been renting one for my wife for almost 10 years now.
A
When my daughter had leg surgery we purchased a wheelchair at goodwill for $30 and brought it to Disney with us. It’s not a difficult task to find something at a reasonable price. IMO the park shouldn’t be required to provide for someone’s disability. Besides, everyone knows the system was being abused just to bypass the line.
Buzz
Stop. Not everyone is abusing DAS. Disney wants to take in money by selling lightening lanes. Disney is trying increase profits.
Xavier Browning
You can get assistance in securing a moped. Just lazy or a crybaby! I’m an amputee and my insurance got me a ECV. GET A LIFE AND STOP BEING AN “I CANT “ crybaby!
Sarah
I am so sorry that this is your issue in life. I have EDS and literally dislocate several times all over my body. I wear multiple braces. I also have Fibro, ET, migraines, autism, and POTs just to name my main issues and insurance STILL will NOT cover a chair for about 90% of folks like me. Unless our Dr lies to get it, they usually won’t because they make the rules for walking aids severely strict. Someone like you, gets through quite easily. The rest of us, no matter how many fainting episodes, dislocations, etc…. we usually won’t qualify a n d that does NOT mean we aren’t worthy. My Dad is post polio and had 2 heart attacks and long covid, the man can barely walk, as long as he can reach a dang potty however, no “electric chair” he’s 82 yro and has crippled hands so a wheelchair is a no go. Cuel?? Yep. He ended up with a broken hip!! You know about you, no one else. I have 4 different disabilities in my home, use to be 5 and i worked in healthcare and have advocated for myself, my kids, and my parents. I REALLY DO KNOW. This, what Disney is doing is tragic and wrong!!!
Marie
My Dad was a veteran, had issues breathing and walking but still couldn’t get insurance or VA to cover a scooter. All he got was a crappy wheelchair that was a bottom of the barrel, cheaply made product. They couldn’t even give him a decent chair. He ended up buying his own.
So you can yell, screen and act like a buffoon of you want, but not everyone has such perfect insurance as you were lucky enough to have. If you’re even telling the truth.
Harry Nutts
Lol. Being a fat slob is not a disability. It is a choice.
Jennifer B.
My husband has had a two strokes. Disney is a huge challenge for him. We tried to rent an ECV and experienced the shortage/waitlist issue. This was in September, hardy a peak time. But we just rented one through a company the next time. As for all of the changes, Disney is starting to become less magical and more nightmare-ish but it isn’t completely their fault. There was a massive amount of abuse in the DAS system and I also think a lot of people rent the ECVs who aren’t necessarily disabled. So. If people weren’t ignorant and inconsiderate of their fellow guests, the system as it existed would have worked as intended.
Jennifer B.
Not everyone who needs an ECV is a “fat slob” and not every person who is disabled is overweight.
Lauren
The fact that you assume that everyone who’s fat is a choice look at someone who was ran over by a tractor eg my dad.
James Truxton
EV rentals are not that expensive, we’ve been renting one fir my wife for over 10 years now. They are around $200 for an entire week and daily rentals are available.
Brad
Why you ask should Disney supply them?
Because generally they don’t let you bring in your own equipment. But boy they sure cater to LGBTQ
JustMe
That’s simply and demonstrably untrue. People most certainly are permitted to bring in their own wheelchairs and scooters.
JustMe
DAS was never supposed to be for people with mobility issues, so people should be prepared to provide their own ECV or rent from offsite.
That vegan rose
Oh well goody for you! But not all people with disabilities can be cured by renting an EVC! I having serious breathing issues that requires plugging in my oxygen machine than being in an EVC won’t solve! Shane on Disney for putting profits above the needs of disabled guests! And Shane on you r especially being disabled and throwing your people under the bus with your judgemental comments
LER
Why would you want to do an activity that involves doing miles of walking in humidity and heat amongst giant crowds of people when you have severe breathing issues? Seems like for you, Disney would be a massive health hazard to avoid, not a desirable place to vacation.
Harry Nutts
No she wants everyone else to suffer like her. Poor her and all her troubles with obesity and early onset diabetes.
Deb
Did your mommy not love you enough to make you such a creep? Shame on you.
Harry Nutts
Go flush your head in the toilet after I take a big dump.
Xavier.
YOU ARE SO RIGHT! THEY SHOULD COME PREPARED LIKE I DO! NO ONE OWES ANYONE ANYTHING! WHEN IM THERE I SEE NOTHING BUT FAT ASS LAZY AMERICANS WANTING EVERYTHING FOR FREE. MOST ARE BROKE AND IRRESPONSIBLE BEING THERE TO BEGIN WITH!
Frannie
Disney is not some governmental institution being supported by the federal government. This require the patron to problem solve
Heather
When we last had WDW passes (years ago), my scooter was unable to handle some of the inclines in the parks. It also wasn’t able to get 4 hours’ use on a charge. We always made sure to save up for an ECV for me, as it was much more built for such use. I always appreciated them making them available for rent.
Maryann
Glad you can afford a scooter. Many can’t. I feel the new rules for DAS is discrimination. If you are not Autistic according to Disney you are not considered disabled. I always enjoyed the parks but no longer.
tim
You’re not that bright are you. Bet all you do is regurgitate what other write like it’s gospel. I used DAS a few months ago and I’m not autistic, all I had to do was be honest when talking to the cast member. I’m willing to wager that your disability is laziness, hypertension due to a Big Mac addiction and sensitivity to hard work.
JustMe
Please stop lying. Disney isn’t saying that people who don’t have autism aren’t disabled, they’re saying that those people can utilize other accommodations.
If you can’t afford a scooter for the day at Disney, then you probably can’t afford Disney.
Beast308
I totally agree. DAS saved many vacations for me. Why is Autusm more important than many other disabilities? We need to be considered too and not discriminated against.
Jennifer B.
I understand what you are saying and I do agree but only to a certain point. Yes, Disney is a business. As such, if they want to continue to enjoy success at the price they charge, they have to find a way to make it appealing to the masses. Part of the way to do that is to take some of the stress out of the vacation. At one point, they had diapers for sale in the first aid station at Main St. Was it Disney’s responsibility to provide diapers? No. But it certainly made things easier on parents. The point is that Disney markets themselves as a premium vacation destination and the cost certainly supports that assertion. They need to correct a few things so that the experience matches the cost.
Saralee
I have my on EVC. Been to Disney 30x. Just recently needed DAS. We never went in hit weather. I cannot sweat ir regulate body temp. Got “cooling” vest. 4 fans. Go at night. But when ride kept breaking down, I had to “run” “roll” into Buzz fast lane ND spread out on ground to cool off. I was 103°. I cold off. They offered to call ambulance. Said no, this is my life. They tried to tackle me. HAHA. Anywho with DAS I didn’t get to ride quicker than you. I just got to wait 40 minutes inside somewhere. And I wasnt on another ride. So I do blame Disney for no understanding. Their staff is not following the rules where the family can wait in regular line and cripple can catch up once they get to front. But the autistic kid with headphones and sunglasses because they can’t take over stimulation having a great time on PeterPan?
W Allen
Exactly! If you have anxiety about going to Disney, DONT GOT TO DISNEY. I have anxiety about bungee jumping, so I don’t go. And the reason all the electric carts are never available is because so many morbidly obese people go to Disney that can’t walk 5 feet that they take up all the carts. Obesity is not a disability.
Sherry
While you jump on the bandwagon that it’s not Disney’s responsibility, remember that! Disney has been become more and more expensive and less about guest experience. As for the carts…My grandmother, my mother and myself have used this privilege many times! While you paid “standard pricing” to get in, we gladly the extra $150 per cart for the privilege it affords people less mobile. Renting one from somewhere else is not always available and I certainly can’t fly there with my personal cart! So bye bye Disney! It’s been real. But they are way too expensive. “If you money…Come Be Our Guest! Be Our Guest!” Be my guest…I can go on way better vacations for less hassle and the venues I choose will have No Problem accommodating our needs!
Jan K.
I have physical disabilities but don’t need a EVC all the time. I can’t be in lines for a long time due to my issues and as such I am denied a DAS that I had for years but now the only way you can get a DAS at Disney is for Autism. Disney is going to be sued again due to their ridiculous thinking as of now.
JustMe
Disney is not the same as your “all the time”. Plenty of people don’t need an ECV in every day life, but when faced with walking 5-7 miles per day, or standing for long periods of time, they do need one.
Sarah
For one example, families with multiple special needs. They are not going to travel with 2 or 3 scooters across country and not only that but it clogs the transportation systems. We’ve had to do it. I have one with CP and autism, one with back issues, one with EDS and POTs. That’s one wheelchair and 2 EVCs. We bring our custom wheelchair. By time you get a child in a wheelchair and 2 EVCs on 1 bus, that’s a clog and no fun, but yet we did it for 8 days and even rented our EVCs outside and had them dropped off. Not everyone has luxury to own an EVC or travel with it. Even Vegas resorts offer EVCs for rent, so this is honestly for no other reason than a money grab by Disney. I doubt it lasts long as the disabled laws will have something to say about it in sure.
Christopher Kidwell
Equal opportunity and disability laws.
Enough said, explained.
Leah
Here’s an idea, guests need to provide legitimate documentation that they genuinely need an ECV. I’ve seen whole families renting multiple ECVs that don’t need them! During one of my visits to Walt Disney World I saw a family of four enter Epcot, all of them fit and healthy riding ECVs. Those four individuals took away from someone who genuinely needed an ECV merely because they are either lazy or were hoping to cut the lines. If documentation is required for DAS, the same should apply for renting an ECV so those who actually need it don’t miss out.
AB
You are wrong about needing documentation for DAS they are not ALLOWED to even request documentation for any type of disability !!!! Ask me how I know ? I have had DAS many times and told them I would provide documentation if need be, and was told we CAN NOT request or ask for documentation every time !!! And buying and or renting an ECV is not affordable for the average family so, shaming families to buy and or rent an ECV just because you are mad and judgemental is not going to change the fact that DISNEY is not treating the disabled community right and that’s a fact !!!
Steve
Let me guess, your DAS qualifying condition is that you are crazy, sorry, CRAZY!!!
A
Fat should not qualify a disability. Every time we go some angry overweight person is always running people over
Christopher Kidwell
Yeah, I’m calling that a lie. If that was the case, there would be multiple videos being posted of that online and there are not.
Beast308
Here, here!!
M
Some disabilities are invisible. I look fit and I’m young but I have MS and one day of walking at Disney would take me 3-4 days to recover.
Christina
Not all disabilities are visible. People may LOOK healthy and fit on the outside, but may have an invisible disability that prevents them from walking long distances, but would still like to enjoy the park.
Beast308
That is completely true. I bring my own scooter or use a walker, but I can’t stand in a line too long. It’s easier to sit and rest until it’s my time to ride. Why should those of us who love the Disney experience have to give it up because Disney made a bad decision?! We need DAS. Everyone isn’t abusing the system!!
JustMe
Take your scooter into the line, problem solved. And if the scooter won’t fit in the line, Disney will send you to an alternate entrance.
Accessible lines and alternate entrances are the accommodations for those who can’t stand in line…no DAS needed.
Jennifer B.
The ADA does not allow any business to ask for proof of disability. It really ties Disney’s hands on the issue and makes it difficult for them to crack down on abuse without having some unintended consequences.
Chris
You know that you can’t tell what a person’s disability is by looking at them. They may have Ms, MD, lupus, they may have pulmonary embolism. They may have a heart issue. You can’t see all those listed above that I mentioned.
And how do you know the 4 were immediate family to each other. Stop blaming . Smh
lorraine cramer
From the way that Disney packs the parks in lately, I see people on EVCs and pushing cadilac strollers in the parks its hard to get around for everyone. Personally I would hate to have to ride one, I have been hit in the ankles many many times by people with strollers that dont watch where they are going, Or families stop right in the middle of the walkway instead of going to the side of the pathway. Its very hard to even walk around. They need to control how many come into the parks and let those with annual passes get back to being able to come back when they want instead of reservations…..thats what coming to stay at hotels are used for…………reservations, at least when we traveled we made reservations for days we spent there.
AB
I agree the reservations system SHOULD have been done AWAY with when the CWORD was gone as well, but this is Disney’s excuse to keep crowd control in place by using the CWORD excuse
steve
Let me guess, your DAS qualifying condition is that you are crazy, sorry, CRAZY!!!
MJH
I have used an ECV at Disney. I knew it was never their responsibilty to have one for me. I waited in line like everyone else, and there were times where I had to be put on the wait list. But there are other places to rent from other than at the theme park when you arrive. There are avenues you can pursue with insurance or other private means to purchase one. I have massive PTSD due to my time in the militarty so much so that I cannot be anywhere near Main Street for fireworks. But that’s not Disney’s problem. I see so many people who are using the new rules and instantly claiming discrimination. And some of those same people go to other cities or vacation destinations and do not use an ECV and don’t claim disability discrimintation. So I don’t know what to think anymore. Have we really fallen into entitlement with DAS? What did folks do prior to DAS?
Paul W
My girlfriend goes the route of renting an ECV from a different company. There are many out there that will both deliver and pick up from your hotel. All Disney transportation also has ECV spaces.
Mike snyil
The solution is simple, show medical proof of your disability.
Kristina
Yes, I totally agree. Unfortunately, Disney don’t do that for DAS or ECV. I have had DAS for years, I am completely disabled on SSDI. The new change to DAS is for development delay only , don’t understand why. I have a mountain of medical documentation to show I need DAS but they can’t take it. The federal government has declared that I’m completely disabled but Disney has their own ideas about what they see as reasonable accommodations.🤦
Don
Here’s why I know you are full of s*^t. The new DAS changes are not just for development delay only. I qualified for it just a few months ago (not for developmental) and used it just fine. So either you are lazy and actually didn’t attempt to qualify or, see my first sentence.
Beast308
That’s sad. I’m sorry to hear that!
M
Everyone knows that healthy people abusing the system is what caused this crackdown. Cannot have a high trust society if low trust people take advantage of it.
Jim
I agree that it is cheaper to rent from an outside company and offers the convenience of using it at your resort. I disagree with the people who say the people in scooters are rude and run into people. I have many healthy people who will not pay any attention to their surroundings and won’t hesitate cutting people off. The best solution is just be kind and treat people how you would like to be treated. My big complaint with disney is they have the bathrooms for people with a handicap that need to take a wheelchair or scooter in but the bathroom doesn’t have a button to push to open the door which can make it extremely difficult to get in and out of the restroom.
Beast308
Yes, we rely on kind strangers to hold the door. Most people are very nice about that.
Maryann
Then Disney should allow you to show documentation of disability. According to others they can not ask. Would be willing to show proof.
Angel
What caused the change to the system is Genie Plus. They wanted to sell the spots in the virtual que instead of giving them away. It’s simple greed.
Kerry
We used to rent an ECV from Disney. I preferred that as I can walk but can’t stand for too long. Now I no longer qualify for DAS due to physical (hidden) disabilities – diabetes T2 & fibromyalgia I need the ECV more than ever, We hired off site last trip in September as I can’t take the chance of having 1 available in the park. I preferred to hire at Disney as I can get from the car to the park so was getting some exercise, I can’t take it on the tram (so have to separate from my travelling party). It is cheaper overall off site but I did prefer the convenience of hiring from Disney & was afriad that not enough ECV;s would be available
JB
I find it hilarious families talk about the affordability of renting when lunch at Disney costs more. Maybe take a step back and look at your finances before going to Disney at all?
LY
We went to Universal and Disney in the same week-long vacation. Universal”s DAS pass was amazing – worked for all rides, worked for the entire group, wasn’t a total bitch to get. Disney’s on the other hand was incredibly disappointing. They should look at what Universal does and change their policy.
cliff
and you are the problem not the solution. No one should get to jump the line, disabled or not. I am also disabled and I never try to take advantage of it by getting my family faster access to rides I can’t ride anyway. you are disgusting.
Joe K.
My sister rented an ECV from an outside company. Was significantly less expensive than what Disney charges. Plus, she had the use of it at our resort.
Bill
Plan accordingly. If you know you’re going to the park rent well in advance.
Danny O.
Let’s take a look at ADA. It was designed to help those with disabilities and some disorders function in the way people WITHOUT those difficulties do.
Then, came lazy people and/or people that felt “entitled” — who died what they could to find LOOPHOLES in that government program. Without needing those services, they exploited it for their own selfish purposes.
Disney’s DAS was no exception. Instead of punishing the ones doing that, they chose to punish those that ACTUALLY qualify?!
And since Disney refuses to learn, they did it again. While most with disabilities/disorders already HAVE what they need, the fact that Disney is “going out of their way” to show how much they don’t care about those with disorders/disabilities…
Danny O.
At least they’re willing to give people with dwarfism/little people acting roles in productions. Well…just the CGI little people/people with dwarfism, that is.
cliff
see how disney likes it when all their guests are cgi.
Laurie
With my heart only working 15% post chemo I have had to accept the fact that I will never get to do any disney parks with my grandkids. If I am trapped in the sun I could die. Can’t stand very long without passing out. I also have Ankylosing Spondylitis, once I was using the stroller instead of my cane and wound up face down on the pavement as they jerked my kids stroller away and said no strollers here! They don’t care about truly disabled people.
JustMe
So use a wheelchair or an ECV.
Oh really
Disney loves to wave their virtue signal flag for inclusion because they encourage bearded men in dresses. Because that doesn’t cost anything. However, inclusion goes right out the window in favor of increased lightning lane sales at the expense of the disabled and non-wealthy. Hypocrites.
Rick
I think all the das people need a Drs orders verification and not one they get off the Internet. I can’t tell you how many times I’ve been in line n people bragging about how they just go to city hall n get a dad n Disneyland can’t question it and how that lets them cut the lines and there’s nothing wrong with there party at all its just a scam to beat the system
cliff
exactly. They would need one to get a handicap license plate, so they should have one already.
Maryann
Glad you can afford a scooter. Many can’t. I feel the new rules for DAS is discrimination. If you are not Autistic according to Disney you are not considered disabled. I always enjoyed the parks but no longer.
Jennifer Grass
Regardless of what anyone thinks, Disney is first and foremost a company. A companies sole purpose is to make money. By making things more difficult to disabled guests is not ideal but also not their sole responsibility. They offer mobility help to an extent now but after that, it’s not their problem. I am 100% wheelchair buyers and and when we went, obviously we KNEW we were going so my mobility was priority number 1! Can’t tell me these people don’t plan for this. They take the time to put thought into their whole trip except for their mobility issues? Plan that also. Seems to me that people take advantage of Disneys kindness. If you can’t wait in lines, buy the fast pass. It’s a BUSINESS! They do accommodate for so many wonderful things. Like CHILDREN! After all, it is completely targeted for them anyway. Like it or not, that’s the truth. Plan your adventure! All the way down to a drink! Include everything. We had a wheelchair rented ahead of time, to keep for the duration. You can’t convince me that people will pay thousands of dollars to plan a Disney trip but can’t afford disability assistance.
Theresa
As having been run into by the ECV’s rented to many during the Wine festival at Epcot for the sole purpose of having a place to set their drinks as getting to the next stop faster, I’m not totally opposed to this change. Even during the Keys to the Kingdom tour, one of the party kept running up the back legs of visitors as as she said “they won’t get out of my way”!! Well, in a crowd, you need to take your time as we all had to work out way through. Being on the ECV was definitely more difficult for her however that doesn’t mean you continue to hurt people. Not once did she apologize
Bo Garritanoo
Having been in Disney Orlando during the first week of December, I had to rent ECV’s each day. I found the staff at the pickup location to be extremely knowledgeable extremely helpful and KIND. At the Rides and and all locations the staff once again was knowledgeable, efficient, patient and helpful. I give all the staff and managers that helped me a hearty thank you and a 5 Star Rating!!!
Kevin
Obesity is not a disability. That pain you feel in your legs means your muscles are working. You might even drop a few pounds standing around and walking a little. When you are tired go to a bench and rest. That’s what WDW guests used to do 30-40 years ago.
Dorothy
I use an electric vehicle when I go to Disney, which is usually once or twice a year but I’m under the impression here lately that Disney only cares about foreign visitors, not us. They do not seem to be doing much anymore for their visitors, which is too bad. I’m a big Disney fan, but I might think twice about going back and that makes me sad.
Richard
When I go to Disney World I see all people of color, different ages and wieght using ECVs. It can be because that person recently broke a leg before thier scheduled trip, or just recently had a health issue or even a surgery. This may be thier first time traveling to Diseney and don’t know the ropes like a lot of other people. That doesn’t mean they shouldn’t be able to rent an ECV. (I guess no more renting strollers either).
Other people have previous heath issues. The parks are over a mile to walk, people with health issues normal don’t walk that daily. They need an ECV. Everyone that has an ECV is not overwieght. That is like saying everyone in these Disney groups is a arrogent pseudo intellectual. Everyone deserves to go out and have fun despite people pointing laughing and making fun and other people who’s health is worse than thier own. These people would to trade places with you all for one day.
Marty Armstrong
shame on you Disney !! this park has always been accessible to everyone!! what’s next ? strollers? you can rest assured i will not attend your park ever again!!
Jordan
#1 the abuse of DAS ive seen in the 8 years just makes me sick to my stomach.
#2 I’m sorry if you can’t afford to rent a scooter, maybe you should think of how your financial situation is.
I’ve seen cast members get run over by these resulting in broken feet and toes, bruises that last for weeks, lacerations on shins and ankles. All because they don’t look where they are going or they get upset because they hear the word “no”. Don’t get me wrong I truly believe Disney is a place which everyone should see and experience. But you need to know your limits. I’m sorry for anyone that has a disability, but having a disability doesn’t mean you should be going on rides multiple times before someone who has waited in line for hours to only go on it once. We all need to be kind to one another no matter what. This world has become entitlement based off of how much money you have. That was never the case Walt ever wanted. Ever since the Walt Disney Company became a publicly traded company it has gone down hill FAST.
This has been something that was coming fast with the abuse of DAS and the Make a Wish passes (which really makes me upset). Dont get mad at the company, get mad at the people who abused a good thing to help people and abused it to the point where others had to complain for YEARS to get everyone on the same playing field. Again I’m truly sorry if you have a disability and I hope things can easier if not cured. Like everyone’s grandma told them 1 bad apple ruins the bunch. And here it is right in front of our very eyes. FYI if you or someone you know has sold the make a wish passes or were paid to take someone around with it. I hope there is a special place in hell for you and the person that suggested it in the first place.
Zilma A Osle
This is so sad, upsetting, and frustrating. It’s very difficult (at times) to tell if someone really has health issue that going to need a wheelchair, scooter, and/or evc. I went to Disney last summer 4 times. I saw how some people that have legit health issues couldn’t get the wheelchair that they needed because Disney had run out of rentals. The people in front of me were pretending to have a disability. As soon as they got the wheelchair and passed through the main entrance of Epcot they got out of the wheelchair and walked normally. They did this until that got near one of the rides and sat back down. It is sad that people that don’t have a legit disability abuse this system while people with actual health issues can’t get the assistance that they need. As far as I know it’s against the law to ask a guest for any sort of documentation proving that you have a legit health issue that requires you to use mobility assistance. There are companies that rent out wheelchairs, etc. The problem is that not everyone has the cashola to spend on renting wheelchairs. Maybe Disney should hire disability advocates to handle these issues. The guests can call a special number provided by Disney so that they can talk to a disability advocate and give them their information (what disability they have, proof of the disability, etc). Then the disability advocated can help the guests with the renting of scooters, etc. It isn’t just Disney’s fault for not having enough wheelchairs (and other mobility assistance vehicles) it is also the fault of the guests that are faking disability and abuse the system. They have to find a way to tell the difference in-between someone that actually does have a disability and people that are faking it. Maybe they should let the people that actually do have a health issue call to make reservations for the wheelchair uptown a year and a half in advance. That way they can be reassured that they will have a wheelchair available when they get there.
Lisa
Glad Disney cracked down! People were definitely abusing it! I met someone with the pass that said they got it because they were military and Disney didn’t even ask if they were disabled!! The EVs are also being abused!!! They are also a liability. I’ve seen people run over kids with them at the parks!
Dan
Totally agree ev’s are being mis-used, they should only be for disabled people. Universal does das right, a medical firm first evaluates you and declares you disabled, then U interviews you to see if accomodations will work. Stupid not requiring doc notes.
Dan
My family and I had a 4 day visit reserved for WDW in February. We just cancelled it last week and have moved to Universal. I am disabled with MS, and I could not stand the anxiety of knowing if I would get das or not, and even not knowing how much ll passes would be. We saved $1000 going to Universal and already know I qualify! If I hadn’t I would have known right away what passes would have cost and been able to decide. Disney lost this family!!
cliff
Come on now. Everyone knows that many families put grandma or some other adult in an ecv so the whole family can skip the line, and grandma isn’t even riding. It has been a line scam for over 30 years. Put someone in a wheelchairs and you don’t have to wait in the two hour line. How about making the lines wider so the ecv can fit. you will be surprised at how many people suddenly don’t need a wheelchair or ecv when they can’t jump to the front..
James Demestihas
We stopped going over a decade ago….my daughter is a brain cancer survivor.B4 her disability wed go every year. After, we went every year when there was a separate line that allowed for going ahead of the general public. Was it perfect? no. We had a std wheelchair no power from home.Theyd put a disabled person on every couple of guests. So we’d also occasionally have to wait though a shorter amount of time. It worked. Still visited Disneyland every year.The problem? The cheating GP! No screening process. Things changed for the worse…….No more handicapped lines. We stopped going.
Then there was the parade. My daugher was nearly trampled to death by an unruly crowd. We were trying to leave , they were trying to get a better view. I had to yell the most offensive language to get the surrounding people to stop. It was a mob mentality. I was ready to fight to get her safe.
Go back to the simple Handicapped line of the 80’s. However Screened at entrance for a disability and a wrist bracelet to show every ride. Randomly chose the color for the day.
Police and secure order of guests during the parade.
One family of four stopped visiting every year
Simple….thats it.
Magnum
So Disney is supposed to purchase these for people and then then the ticket prices go up because you can’t afford your own conveyance and they’re probably would be enough of them if the 50% of people that didn’t really need them would stay off of them
Debra
I am so glad Disney is cracking down on ECVs. When my son was 7 yo he sustained a traumatic brain injury which left him wheelchair bound. So for 32 years we pushed him in his manual chair at Disney., not using his power chair or ECV to be more considerate of others. I cannot believe how the amount of people using ECVs has grow! If they truly need ECV shouldn’t they have their own, at least a wheelchair. Very frustrating to see someone driving one with children piled on and not caring who or what they run into.
Andrea Zardetto-Smith
The new DAS is only for people with behavioral issues such as autism. Physical disabilities no longer qualify. I checked this out in November when we visited fur the Merrytime party, I qualified last year (I have venous insufficiency and wear full length medium pressure stockings) but not this year. The only ride we did was the Jungle Cruise where my daughter waited in line then notified me when she got to the front, then a cast member escorted me back through the exit to meet her. But not all the rides had that accommodation. The lack of ECVs is not new, my sister had knee surgery and needed one back in 2020 and none were available-and it was February so not a busy month. We had to sign up and wait to be notified one was available.
Heidi Hallissey
It’s very sad the people who abused this offer of help in the past, those who really didn’t NEED the assistance but wanted to get in line quick. Where are peoples scruples?
Sergio Sandoval
So much for “INCLUSION” which is one of the Operational Keys, Disney pushes on it’s Cast Members!🤔🤔🤔. The new DAS program definitely doesn’t adhear to the term Inclusion.
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