Credit: DisneyMassive outages caused trouble for several Disney theme parks.
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While some guests may choose to take on the Disney parks the old-fashioned way, equipped with nothing but a paper map and sunglasses, the modern-day Disney experience heavily relies on the use of Disney’s first-party app, My Disney Experience.
Offered for both the Walt Disney World Resort as well as the Disneyland Resort, My Disney Experience allows guests to make the most of their Disney day, granting them the ability to make reservations, plan ride and attraction experiences, and easily include all members of their party in their plans.
My Disney Experience acts as a central hub where guests can make most, if not all, of their plans days or weeks in advance. The app also houses all of the PhotoPass photos taken during guests’ trips.
For many, My Disney Experience is a lifesaver, making its outage that much more crushing.
Disney Parks Face Significant Outage
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On Wednesday, September 4, Disney services encountered a digital outage that affected My Disney Experience. According to WDWNT, these outages affected Walt Disney World and Disneyland Resorts, causing issues on both coasts.
MagicBand functionality was also hindered during the outages.
In response, the Disney park issued the following statement as the outage was investigated:
Pardon the Inconvenience
Some of our digital experiences may be unavailable at this time. We’re actively working to resolve this issue. We apologize for any inconvenience.
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It’s unknown what prompted the outage or how long guests were unable to access services like My Disney Experience or MagicBand. The outage has since been resolved.
MagicBand is Disney’s answer to keycards and passes, allowing guests to wear their park tickets on their wrists. Disney initially launched MagicBand in 2013, envisioning the plastic RFID bracelets as a way to revolutionize its theme parks. Fast-forward to 2024, and guests can be seen wearing these bracelets all over both Disneyland and Walt Disney World.
Thankfully, guests don’t have to sacrifice form over function, with Disney selling MagicBands in a variety of colors and styles, some of which feature popular Disney characters like Woody, Peter Pan, Moana, and, of course, Mickey Mouse himself.
MagicBands make paying for items incredibly easy, and they also allow guests to quickly scan their way into a Lightning Lane queue.
Do you enjoy using MagicBands while visiting the Disney parks?