I took my family to Disney last year . 2 teens 1 child And 2 infants. The ambient, the presentation spot on. The consideration for little one no so accommodating. We went to universal and they accommodated. They have a fantastic parent swap. We were able to enjoy every ride.
We won’t do Disney until my little ones are at least 8.
Disney has rider swap as well. You could have used that. Disney is very accommodating. But you should expect not being able to do everything with infants without utilizing rider swap.
So I looked up the device they used. Depending on which one they can be very different from a wheelchair and the fireworks could easily scare the child. They should gave researched more and even contacted Disney to see if there would be issues.
,..Disney needs to accommodate everyone..they need to make a section for handy cap and people disabilities…and have a 20 year old assist them…ID required. They pay their way, so they have the right to enjoy what everyone else enjoys….
Walt would be having a fit turning some one down…,
I think other companies were brought in to help keep Disney afloat….please make changes for the better….
AND DON’T GET RID OF THE MOUSE
Poster clearly states that the child can walk. It’s the parents responsibility to care for their child. She could have walked with the child for the pirate night show and kept her by her side. As far as the shows, why should everyone be disturbed if the child is loud. Sorry but the needs of the many outweigh the needs of the few.
I agree with Carol. It’s not that people don’t want your child to miss out, however, they’re understandably they want more for their own kids to be able to enjoy the events. If your child is loud and distracting, it’s your 1 child that should leave, not the large number of kids that are able to control their behavior. Lately it seems people demand their opinion should be accepted and respected, while at the same time, dismissing anyone else’s opinion that differs from theirs. Society cannot work that way. Demanding your way while insisting others can’t demand their way is just making things impossible. Entitlement has really gotten out of hand.
Spot assessment of the situation. The poster claims Disney is not inclusive and I’m not defending Disney, however, “inclusive” is “this week’s buzzword”. Which is thrown out there when someone doesn’t get their way.
Late 1990s my family went on a trip to Disney World Magic Kingdom. At the time, my mom was 100% wheelchair bound. There were only 2 rides she could go on, Jungle Cruise and It’s A Small World.
Conversely at Universal (pre Harry Potter) there were only a couple rides that she couldn’t go on. The only one I remember by name is the Superman Rollercoaster. Everything else had a place where a wheelchair could roll on to and strap in.
Really was eye opening. Especially since you see so many Make A Wish type trips to Disney.
Parents should have reached out to Disney before the cruise about care for their daughter. My son has autism and we have gone on 8 Disney cruises without a problem. Of course, l plan to stay with him and no drop him off with strangers. The shows can be viewed live on the cabin’s TV. Yes, please don’t take another cruise until you are ready to spend it with your child.
I went on the Disney Wish with my daughter and 3 yr old granddaughter.It was fantastic! Pirate night was crowded, many adults were drinking and partying.We kept our 3yr old safe on the side deck. We couldn’t see Mickey but we still enjoyed the festivity while keeping our child safe, which is OUR responsibility, No?
Am I missing something? The daughter could walk, so they could have backed off, took her out of the chair, and walked up to the deck. Problem solved.
I’m pretty sure the wheelchairs are no longer allowed up there, because the risk of them rolling back down the ramp. An incident has occurred like that before.
Could the cast member have been nicer? Sure. But I’m guessing others had tried the same thing, and he was getting annoyed. Especially if there was a sign, and people didn’t see it or pay attention to it.
I don’t understand why the parents don’t get a backpack leash for her. She may be autistic, but she needs to run around, or she will lose her strength overtime. It’s kid friendly, cute, soft, and she could get a Mickey one.
As for the elevators, it’s a boat. They need to be a certain size. They can’t be too big, or they would be difficult to power. And they do fit wheelchairs, it’s just a bit cramped.
If your child is loud during any show, and keeps interrupting it, it could become dangerous to the cast. If cast on stage get distracted, it can result in more issues than them just forgetting their lines. Sometimes equipment is used, and more. Everything has to be perfectly timed. It’s your responsibility to keep your child quiet, or remove yourself from the event space.
There are some small elevators, but there are also banks of large elevators. Each elevator can hold a standard adult wheelchair plus additional people.
The child could walk. They could have taken her out of the chair. Sounds like mom was trying to pass her off as physically disabled for their convenience and got mad when she couldn’t get her way.
My recent trip to WDW had similar limitations with rude cast members when I ask if there were alternatives. I was denied access to the wheelchair viewing area for magic kingdom fireworks as it was full (completely understand that), but when I asked if they had any advice for alternative viewing that would also accommodate other neurodiverse needs as well as my mobility needs, I was simply told ‘no, just go find somewhere’. I tried to find somewhere then got trapped between large groups and had a panic attack. The same cast member wasn’t bothered by my distress at all and offered me no assistance to get to a quieter area. My partner managed to get me away from the area and we skipped the fireworks. On another day we went to coral reef restaurant and I was told I couldn’t walk down the 6 steps to the front with my partner carrying my chair down so we could sit close to the aquarium windows even though the restaurant was empty because of health and safety. We were put on the back row and only when we finished eating did I notice an electric ramp for wheelchairs. I asked to speak to management who were so blasé about it and brushed it off as they weren’t in the building when we were initially seated. The amount of times during our trip that I was barged past by cast members and made to feel like my additional needs made me an inconvenience. Won’t be going to wdw again unless my conditions improve
You should all be ashamed of yourselves because a child has autism or what they don’t deserve disney I have a 3 yr old grandson who is autistic and I have a 2 yr granddaughter same mother who doesn’t have autism so u people are telling me that s special needs child has no right like I said to the magic I wouldn’t care if my grandson may get scared upset or watever my grandson deserves the opportunity as well as any child with special needs don’t deny them the opportunity before they even get to experience let them experience all the magic and if they get scared or watever then at the point than it’s the parents time to make that call and take their child away from the festivities but Disney should be ashamed of their selves for telling a child with disabilities and their family tht basically if you wanted to enjoy the Disney magic they shouldn’t have had a child with disabilities or brought them on a Disney adventure Disney is supposed give everyone young old disabled or not a chance to experience the magic the family deserves their money back from that cruise as well as anyone else who has been treated so horribly by Disney until someone can walk in the shoes of having a child or family member with disabilities autism or watever then shame on you for trying to deny anyone a chance to experience the magic..
Excuse me, but the needs of the many DON’T override the needs of the few. As a parent of a special needs young adult, I totally agree and understand the families frustration. Each Disney guest has the same rights as any other to watch a show, interact with characters and cast members, ride the rides and eat where they want. Our family never had any problems with Disney’s care and concerns for our non verbal special needs daughter. She would be louder making some noises than most children sometimes but for a cast member to get an attitude is uncalled for. If you can’t be a empathetic cast member, then you shouldn’t work at Disney. Everyone should try to imagine themselves in that families situation for even an hour. You would want to be allowed and treated just the same as those without special needs.
Sounds like those dreaded disney parents to me mixed in with a little of the dreaded Disney adults. I get the parents want to have some experiences for themselves but it was a simple solution. Take the child out of the chair….not very different from leaving the stroller….and watch your child for a bit. If it’s truly about the child’s experience then you do what you can for THEM. Instead they threw a tantrum and went back to their room.
When you have a child with special needs, you sacrifice more time, energy, more everything than you would with a child without special needs. It’s very hard. I know it all to well. But these are the cards you are dealt and you work with them and work around them. Sometimes you have to let go of some of the cards to gain new cards.
All in all, there was a simple solution to the deck thing. The show thing and cleaning of the rooms during that time, are there not other activities that can be done? I’m legitimately asking as I’ve never been on a Disney cruise. Cause I’m trying to figure out why when they couldn’t do what they wanted they opted to go to their room. Either there wasn’t anything else to do on the ship which is a cruise line problem, or they bratted it up which is a dreaded Disney parent problem.
When I was at Disney World Animal Kingdom, one of the shows had certain part of the show where they followed the cast members in essentially a congo line. There was a kid in a wheelchair in the front row. After checking with the kid, the cast member pushed the kids wheelchair while leading the congo line, so the things about the wheelchair surprises me. If course, maybe a crowded deck wasn’t the best room for a wheelchair but Disney could easily fix this by having a designated ADA section for those with disabilities and their companions. I literally went to a show where most of the tickets sold were standing-room only and there was a fairly large, mostly empty area for those with disabilities.
The thing small elevator sizes surprises me. Never been on a Disney cruise, but I went on a few Royal Caribbean and they’re elevators were way oversized to carry the thousands of passengers. Hard for me to imagine Disney having small elevators. However, regardless of how large the elevators are, if enough people are using them, you might have to wait (wheelchair or no wheelchair).
The thing about having no autism certified people at daycare is not surprising to me. Disney is specific that they don’t provide infant care without parental supervision and I think you have to be 4 or older before you’re allowed to leave the kids. I wouldn’t expect them to have a place for those with developmental disabilities, which would also need a low adult to come rate for supervision and highly specialized care. But also, why not call in advance and check? It seems rather silly not to check for these things in advance. Heck, I worked as a lifeguard for a county that has a free zero-inch water park that specifically advertised as being friendly to children with physical and mental disabilities and they never gave us any training on how to handle children with mental disabilities, which in hindsight would have been super helpful.
Comments for Disabled Child “Brought Back to Life” During Disney Trip Denied Entrance to Themed Event By Cast Members Because of Her Disability
Westley roe
Disney has bad people working for them who don’t care or care about others carma will come what goes around comes around so Disney beware
Drew
I took my family to Disney last year . 2 teens 1 child And 2 infants. The ambient, the presentation spot on. The consideration for little one no so accommodating. We went to universal and they accommodated. They have a fantastic parent swap. We were able to enjoy every ride.
We won’t do Disney until my little ones are at least 8.
Jonathan
Disney has rider swap as well. You could have used that. Disney is very accommodating. But you should expect not being able to do everything with infants without utilizing rider swap.
William
On a cruise?
Jonathan
So I looked up the device they used. Depending on which one they can be very different from a wheelchair and the fireworks could easily scare the child. They should gave researched more and even contacted Disney to see if there would be issues.
Peter Caballero
,..Disney needs to accommodate everyone..they need to make a section for handy cap and people disabilities…and have a 20 year old assist them…ID required. They pay their way, so they have the right to enjoy what everyone else enjoys….
Walt would be having a fit turning some one down…,
I think other companies were brought in to help keep Disney afloat….please make changes for the better….
AND DON’T GET RID OF THE MOUSE
Nia
No one is getting rid of the mouse
Carol
Poster clearly states that the child can walk. It’s the parents responsibility to care for their child. She could have walked with the child for the pirate night show and kept her by her side. As far as the shows, why should everyone be disturbed if the child is loud. Sorry but the needs of the many outweigh the needs of the few.
Laurie
I agree with Carol. It’s not that people don’t want your child to miss out, however, they’re understandably they want more for their own kids to be able to enjoy the events. If your child is loud and distracting, it’s your 1 child that should leave, not the large number of kids that are able to control their behavior. Lately it seems people demand their opinion should be accepted and respected, while at the same time, dismissing anyone else’s opinion that differs from theirs. Society cannot work that way. Demanding your way while insisting others can’t demand their way is just making things impossible. Entitlement has really gotten out of hand.
Jake
Exactly the way I feel about “transgenders” competing in women’s sports.
JH
Spot assessment of the situation. The poster claims Disney is not inclusive and I’m not defending Disney, however, “inclusive” is “this week’s buzzword”. Which is thrown out there when someone doesn’t get their way.
D
I have so many bad experiences with Disney as a parent of a disabled daughter I could right a book. You can DM if you are really interested.
Kris
Late 1990s my family went on a trip to Disney World Magic Kingdom. At the time, my mom was 100% wheelchair bound. There were only 2 rides she could go on, Jungle Cruise and It’s A Small World.
Conversely at Universal (pre Harry Potter) there were only a couple rides that she couldn’t go on. The only one I remember by name is the Superman Rollercoaster. Everything else had a place where a wheelchair could roll on to and strap in.
Really was eye opening. Especially since you see so many Make A Wish type trips to Disney.
G Breakfield
Parents should have reached out to Disney before the cruise about care for their daughter. My son has autism and we have gone on 8 Disney cruises without a problem. Of course, l plan to stay with him and no drop him off with strangers. The shows can be viewed live on the cabin’s TV. Yes, please don’t take another cruise until you are ready to spend it with your child.
Martha
I went on the Disney Wish with my daughter and 3 yr old granddaughter.It was fantastic! Pirate night was crowded, many adults were drinking and partying.We kept our 3yr old safe on the side deck. We couldn’t see Mickey but we still enjoyed the festivity while keeping our child safe, which is OUR responsibility, No?
William
Well said!
Amber
Am I missing something? The daughter could walk, so they could have backed off, took her out of the chair, and walked up to the deck. Problem solved.
I’m pretty sure the wheelchairs are no longer allowed up there, because the risk of them rolling back down the ramp. An incident has occurred like that before.
Could the cast member have been nicer? Sure. But I’m guessing others had tried the same thing, and he was getting annoyed. Especially if there was a sign, and people didn’t see it or pay attention to it.
I don’t understand why the parents don’t get a backpack leash for her. She may be autistic, but she needs to run around, or she will lose her strength overtime. It’s kid friendly, cute, soft, and she could get a Mickey one.
As for the elevators, it’s a boat. They need to be a certain size. They can’t be too big, or they would be difficult to power. And they do fit wheelchairs, it’s just a bit cramped.
If your child is loud during any show, and keeps interrupting it, it could become dangerous to the cast. If cast on stage get distracted, it can result in more issues than them just forgetting their lines. Sometimes equipment is used, and more. Everything has to be perfectly timed. It’s your responsibility to keep your child quiet, or remove yourself from the event space.
Carey A
I agree with your whole comment!
Nyx
She wasn’t complaining about leaving the shows. She was complaining about the steward’s attitude towards them being in their room.
Diane
There are some small elevators, but there are also banks of large elevators. Each elevator can hold a standard adult wheelchair plus additional people.
Sam
The child could walk. They could have taken her out of the chair. Sounds like mom was trying to pass her off as physically disabled for their convenience and got mad when she couldn’t get her way.
Lucy
My recent trip to WDW had similar limitations with rude cast members when I ask if there were alternatives. I was denied access to the wheelchair viewing area for magic kingdom fireworks as it was full (completely understand that), but when I asked if they had any advice for alternative viewing that would also accommodate other neurodiverse needs as well as my mobility needs, I was simply told ‘no, just go find somewhere’. I tried to find somewhere then got trapped between large groups and had a panic attack. The same cast member wasn’t bothered by my distress at all and offered me no assistance to get to a quieter area. My partner managed to get me away from the area and we skipped the fireworks. On another day we went to coral reef restaurant and I was told I couldn’t walk down the 6 steps to the front with my partner carrying my chair down so we could sit close to the aquarium windows even though the restaurant was empty because of health and safety. We were put on the back row and only when we finished eating did I notice an electric ramp for wheelchairs. I asked to speak to management who were so blasé about it and brushed it off as they weren’t in the building when we were initially seated. The amount of times during our trip that I was barged past by cast members and made to feel like my additional needs made me an inconvenience. Won’t be going to wdw again unless my conditions improve
Sara
You should all be ashamed of yourselves because a child has autism or what they don’t deserve disney I have a 3 yr old grandson who is autistic and I have a 2 yr granddaughter same mother who doesn’t have autism so u people are telling me that s special needs child has no right like I said to the magic I wouldn’t care if my grandson may get scared upset or watever my grandson deserves the opportunity as well as any child with special needs don’t deny them the opportunity before they even get to experience let them experience all the magic and if they get scared or watever then at the point than it’s the parents time to make that call and take their child away from the festivities but Disney should be ashamed of their selves for telling a child with disabilities and their family tht basically if you wanted to enjoy the Disney magic they shouldn’t have had a child with disabilities or brought them on a Disney adventure Disney is supposed give everyone young old disabled or not a chance to experience the magic the family deserves their money back from that cruise as well as anyone else who has been treated so horribly by Disney until someone can walk in the shoes of having a child or family member with disabilities autism or watever then shame on you for trying to deny anyone a chance to experience the magic..
S.Michaels
Excuse me, but the needs of the many DON’T override the needs of the few. As a parent of a special needs young adult, I totally agree and understand the families frustration. Each Disney guest has the same rights as any other to watch a show, interact with characters and cast members, ride the rides and eat where they want. Our family never had any problems with Disney’s care and concerns for our non verbal special needs daughter. She would be louder making some noises than most children sometimes but for a cast member to get an attitude is uncalled for. If you can’t be a empathetic cast member, then you shouldn’t work at Disney. Everyone should try to imagine themselves in that families situation for even an hour. You would want to be allowed and treated just the same as those without special needs.
Bud
Sounds like those dreaded disney parents to me mixed in with a little of the dreaded Disney adults. I get the parents want to have some experiences for themselves but it was a simple solution. Take the child out of the chair….not very different from leaving the stroller….and watch your child for a bit. If it’s truly about the child’s experience then you do what you can for THEM. Instead they threw a tantrum and went back to their room.
When you have a child with special needs, you sacrifice more time, energy, more everything than you would with a child without special needs. It’s very hard. I know it all to well. But these are the cards you are dealt and you work with them and work around them. Sometimes you have to let go of some of the cards to gain new cards.
All in all, there was a simple solution to the deck thing. The show thing and cleaning of the rooms during that time, are there not other activities that can be done? I’m legitimately asking as I’ve never been on a Disney cruise. Cause I’m trying to figure out why when they couldn’t do what they wanted they opted to go to their room. Either there wasn’t anything else to do on the ship which is a cruise line problem, or they bratted it up which is a dreaded Disney parent problem.
Tee
She’s non-verbal but yells Mickey’s Boat?
Laura
When I was at Disney World Animal Kingdom, one of the shows had certain part of the show where they followed the cast members in essentially a congo line. There was a kid in a wheelchair in the front row. After checking with the kid, the cast member pushed the kids wheelchair while leading the congo line, so the things about the wheelchair surprises me. If course, maybe a crowded deck wasn’t the best room for a wheelchair but Disney could easily fix this by having a designated ADA section for those with disabilities and their companions. I literally went to a show where most of the tickets sold were standing-room only and there was a fairly large, mostly empty area for those with disabilities.
The thing small elevator sizes surprises me. Never been on a Disney cruise, but I went on a few Royal Caribbean and they’re elevators were way oversized to carry the thousands of passengers. Hard for me to imagine Disney having small elevators. However, regardless of how large the elevators are, if enough people are using them, you might have to wait (wheelchair or no wheelchair).
The thing about having no autism certified people at daycare is not surprising to me. Disney is specific that they don’t provide infant care without parental supervision and I think you have to be 4 or older before you’re allowed to leave the kids. I wouldn’t expect them to have a place for those with developmental disabilities, which would also need a low adult to come rate for supervision and highly specialized care. But also, why not call in advance and check? It seems rather silly not to check for these things in advance. Heck, I worked as a lifeguard for a county that has a free zero-inch water park that specifically advertised as being friendly to children with physical and mental disabilities and they never gave us any training on how to handle children with mental disabilities, which in hindsight would have been super helpful.
Sam
I think disney world and the whole company should be sent to Iran where they belong
Comments are closed.