Disney Ride “Goes Black,” Hundreds Evacuate Queue in Terror

in Walt Disney World

People evacuating a queue in the foreground of an image of the exterior of Guardians of the Galaxy: Cosmic Rewind.

Credit: Inside the Magic

On Wednesday, hundreds of guests evacuated Guardians of the Galaxy: Cosmic Rewind in terror after the roller coaster allegedly “went black.” Panicked Disney cast members were spotted frantically running through the building, forcing Disney Park guests out of the queue and pre-show rooms.

A group of young adults pose in front of the entrance to Guardians of the Galaxy: Cosmic Rewind at EPCOT during an After Hours event
Credit: Disney

Guardians of the Galaxy: Cosmic Rewind opened in EPCOT’s World Discovery neighborhood two years ago this month. It features the first-ever reverse launch on a Disney coaster and ride vehicles that spin 360 degrees. Join Rocket, Groot, Gamora, Drax, and Star-Lord on what begins as an educational field trip to the “Xandar pavilion” and ends with a fight to save the galaxy!

“Begin your adventure by touring the Galaxarium—a planetarium-like exhibition showcasing the similarities and differences between Xandar and Earth’s galaxies,” Walt Disney World Resort writes. “You’ll even get to discover some of the incredible wonders of Xandar and learn about their technology.”

Guests ride Cosmic Rewind at EPCOT
Credit: Disney

Around 7:45 p.m. on Wednesday, Redditor u/MrTonyBoloney and hundreds of other Walt Disney World Resort guests were forced to leave the Guardians of the Galaxy: Cosmic Rewind line. The guest claimed that during the ride’s first pre-show, “the Terry Crews screen went black and they just kicked everyone out.”

Everyone kicked out of the queue at Guardians Cosmic Rewind?

Everyone kicked out of the queue at Guardians Cosmic Rewind?
byu/MrTonyBoloney inWaltDisneyWorld

It’s unclear what caused the emergency evacuation of Guardians of the Galaxy: Cosmic Rewind. The roller coaster re-opened about 30 minutes after the incident. However, the Disney park guest said they didn’t receive adequate compensation for the inconvenience.

To ride Guardians of the Galaxy: Cosmic Rewind, guests must reserve a Virtual Queue reservation or pay for an Individual Lightning Lane. The Disney Park guest allegedly purchased the paid FastPass and didn’t receive an automatic refund after the evacuation.

A group of people, including a young girl with braces smiling happily, are gazing up at a colorful space display on a large, dome-shaped screen in a futuristic setting. The scene is illuminated with vibrant purple and blue lighting.
Credit: Disney

“We’ll probably ask for something at a blue tent tomorrow,” the Walt Disney World Resort guest explained. “There was no cast members available to talk to, they were all running around or actively escorting people.”

Have you evacuated a Magic Kingdom Park, EPCOT, Disney’s Animal Kingdom Theme Park, or Disney’s Hollywood Studios attraction? Share your experience with Inside the Magic in the comments. 

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