I 100% support this, I just wish they and all parks would make it to where you don’t need to speak to a TM/CM for 6 months or a year unless specified by a doctor in the IBCCES portion that the need would end at such and such date. Most needs for the pass aren’t going away, as much as we wish they would! I’m a Universal girl, but Disney’s disability pass is much more accommodating. The 90 days, the magic band, the my Disney experience, the ability to do a video call ahead of time, the 2 preselected rides. IBCCES would be just a small inconvenience, that truly shouldn’t even be inconvenient if you or your loved one truly has a qualifying need.
You are assuming everyone plans ahead when going places, many people just show up, especially when they know they had been previously accommodated. This is a bad move and honestly, the system was the most abused when doctors notes were required back in the day because there were corner shops everywhere (pre Internet) that would seel you a note for $5, it is even worse now that the Internet exists.
While the able do try to be spontaneous, people with disabilities seeking accommodations are used to preplanning. It’s a pain yes, but it’s kind of worth it, because the level of helps and dignity is greatly enhanced when then people you work with know what you expect and need. This is an improved level of services, and if Disney is realizing they need a third party to make it work, and they are willing to work with that, I see it as an important improvement for them, and for the guest. Sadly spontaneous lack of planning takes a hit, but on the other hand, they finally address aguest care issue appropriately.
I have been shocked that you haven’t had the need for a Rx to get a pass. It seems to me that having that Rx would help to cover everyone’s rear-end. I would think that the 1st responders, and the small nursing clinics, would have access to that note. That way they can get a heads up that this person has history of …..
So they can better prepare for treating that person. It would be supper easy to develop a “chart”.
I hope DAS stays or the change is accommodating. We were in Disney last March and my daughter has ADHD and we were approved. It made our trip much more enjoyable. We plan on going again this summer and hoped to use DAS again. Thinking if we were approved before we will be approved again.
we used DAS pass for my daughter that has adhd and hypersensitivity to sound. It was the best trip we have taken out of all the other parks. Ibcces is not as accommodating at universal, we had to buy the express lanes in order to ride anything. Hope it stays for other families that also need it without having to incur in additional expenses for something that is out of their control.
Disney would not be looking at this except for the increased demand for the DAS pass. My daughter is a type 1 diabetic (insulin dependent) standing in long lines cause precipitous drops in her blood sugar with walking around the park. She brings candy and glucose tablets. We have needed to leave lines for her to sit comfortably until her blood sugar rises to a safe level. She struggled to get a DAS pass but was not given one.
Oh those of you whom want dr notes guess when the pass was abused the most when we had dr notes! Oh and aloud groups to get in w 1 person @ least wdw has limited it. Uni is a mess though went to hershey recent very similar to bgw i kinda like it and @ bgw i am on file now for life. I just have to recheck in when i go they print off pass and boom hershey goes even further the guest assist holder is photographed and your all given braclets in the party of 4 max!
This change would literally make it nearly impossible for me to utilize the assistance that I desperately need. I don’t have access to a doctor to write a note. Despite having an autism DX for the last 16 years, and an ADHD DX for the last 21, doctors just do not take either thing seriously if you present as any sort of functional adult. They only see you in a clinical appointment setting, that many people rehearse and script for prior to going, let alone how much masking is often done, and most don’t believe you when you tell them how it actually is in your day to day world outside of the office.
First off this clearly violates ADA law and there are already other parks being sued over it.
Secondly, it does absolutely nothing to stop lying, as there are plenty of places people can obtain the necessary documentation for a small fee. It actually encourages more abuse, not reduces it.
Additionally, it places undue burden on those who legitimately need the service compared to a non disabled guest who can just show up and gain access to attractions with no need to go through these hoops.
Yes, something needs to be done to address the issues, but this isn’t it.
Beyond ada laws hippa comes into this hence why uni etc are being suied too thats info between you and your dr. Also to add to your brilliant pt alot of parks will fight you like your an idiot sorry i know my rights but its said in this day and age you do not get many disablities are invisible and you cannot see em. Though in my kids case give em a min or put them in a line and you will see the anxiety! My kids have extreme mental health issues but you wouldnt know at 1st they are like hermits they will go to wdw bc we trust wdw they take care of needs. The other parks they are scared of bc no one cares.
Parks only have to be accessible. They are not required to give a pass of sorts to anyone. People can follow rules or go elsewhere. No law says disabled can wait outside of line.
We have been going to DISNEY for 40 years. We applied for my husband last year because of diabetes and blood pressure issues. We used it for 1 ride which he had been able to ride in the past due to the wait in line. I am thankful for the actual conversation with the human at Disney. He passed away 9 months later from his medical conditions. Don’t take human interaction away.
I 38f have used DAS and it has saved our trips. I suffer from POTS. Walking helps keep my blood from pooling in my legs but standing still for longer periods of time cause me to pass out. So I don’t need a wheelchair. I’m happy to show my test results of how I passed out in under 15 mins from standing still …..just make a decision and stick to it!
Please leave it the way it is.
My Dr., is 170 miles away, round trip. Being a Senior, with Disabilities makes it hard to travel.
CO pays, Gas. Paying for some time to drive you to the Dr. And also some Drs., Charge $$, you for the
Note on top of everything else.
Then the charge for the Disneyland, Disability Group,
rental
of a electric cart/wheelchair . Hardly any Senior Discounts!!! Last time I was there. It was just $199.00 & deposit…
Plus gas, food and a sm. Keep sake. Total, $300. Please keep it simple, and too, have to ” Check in Every Two weeks, is just crazy!!! What if you are in the hospital and can’t ???? Will they lose their spot,???? Not a very good idea to switch to this new possible plan !!!
((. And to Charge for the Electric Cart/ Wheel Chair )))). Is Outrageous!!!! And to keep my
ID. Just do a photo copy and
Give Id/ Driver License and or Credit card. Then once the ; electric Cart/Wheel Chair is returned ,in the same condition.
Then hand them the paper copies so they can decide what to do with their own private information.
For their peace of mind.
People with Disabilities have ( Limited Income)!!!! On top of having to pay to get in the gate.
Parks owe people admission and that is it. DRs can email you a note. No law says Parks have to give people a pass to wait in an AC bldg while others wait 2 hours in the sun. Parks just need to make it accessible.
The fully abled should have no problem standing in line in the sun. Accessibility doesn’t just mean getting through the gate. I sincerely hope that you never have to learn this fact.
In the past, people with scooters were being paid to be fake family members to help people cut through the lines. Now, you need a doctor’s note to cut through the lines. I have a low profile scooter that I have taken to WDW. Some ques were very difficult making the turn radius. Toy Story Mania is really tight. Jungle Cruise and Spaceship Earth gave us return times based on wait time in the normal que (which was fine). I spoke with a Disney rep, that may be disappearing. Winding line ques are going to be hard to turn.
I use DAS at both Universal and Disney and I hate Universals process it is also used at six Flags parks it is a nuisance and very intrusive. I feel it is a less abused process when you actually have to have the live video chat with someone rather than just a dr note. The dr note is how it was in the past and every Tom Dick and Harry got one. The new process of using the MDE seems to be working fine. Please don’t change it.
You know when no one had a problem at all back in the day before FP! Not even LL i am talking the good ol days when we all stood on line and delt w it and if you couldnt or used wc you used the exit and no one knew there was a difference in lines now its all privlage and lawsuits bc that 1 cm looked at me funny!
In addition to verification processes, there also needs to be some sort of criminal penalties for people who make fraudulent accommodation requests. (in addition, of course, to being trespassed from WDW)
I bet Disney have massive amounts of evidence of DAS pass being abused. From your Magicband, phone or even ticket, Disney knows where you are.
I have heard of people using DAS on Flight of Passage then going in the standby line for Navi River Journey until the DAS entrance time comes up. If they can stand in a 1 hour line for Navi, why can’t they do it for FOP?
Disney are always watching and analysing…
I AM A VIETNAM VET AMPUTEE AND I WAS TOLD I HAD TO WAIT IN THE REGULAR LINE BECAUSE I WAS IN A WHEELCHAIR ALREADY. BUT THEY LET TRANSGENDERS USE THE LIGHTNING LANE BECAUSE OF THEIR MEDICAL “CONDITION”??? WHAT IS WRONG WITH AMERICA???? WAKE UP SHEEPLE!!!
You have no idea what medical condition a transgendered individual might have that is separate from their gender identification. Your medical condition is fully accommodated by a wheelchair. Their heart/lung/cancer disease may not be. Furthermore, there are amputee that participate in the Disney marathons each year. You’re allowing your bigotry to get in the way of common sense.
First of all, please stop yelling. It’s very unpleasant. Second, while I disagree with their wheelchair policy, it’s unfortunately been that way for awhile. I can’t imagine how difficult it must be to pilot a chair through the lines. I truly don’t think they’re that accessible. Third, no one lets trans people (please don’t say “transgenders” as if it’s some kind of slur) use the DAS unless they actually have a condition that requires its use. And finally, when you scream “sheeple,” you honestly sound less than intelligent. Lighten up, Francis.
Both my children are on waiting listed for asd spd and adhd but not yet diagnosed in the uk it’s a 5 year waiting listed so when we go next year really hope that a referral is enough? There is no way my children could cope in a queue for 2 mins never mind 2 hours we would never get on anything making it impossible for for us! And not a nice situation for everyone else either watching my children melting down
I don’t think Disney would be suitable for you in that case as even with DAS you queue with people who have paid for genie + / LL and the queue will always be longer than 2 mins, you don’t just get to go straight to the front
It is not Disney , Universal or any other parks. It is human selfishness. I have a granddaughter who has seizures; heat exacerbates the condition. Allowing her to wait for a ride the same length of time as everyone else just out of the heat is a blessing. I get waiting on line is hard. I have done it with all my children and most of my grandchildren. Bring games, make up stories, interact with other guests, teach ourselves and children to be patient. However, respect there are somw children and adults hat truly, truly cannot wait in the physical line.
Until you have to measure every morsel of food, drink that goes into your child’s mouth, until you have to watch them lay on the ground and shake you may not truly understand.
I get many kids/adults have ‘conditions’ that makes it harder, but does it make it life threatening? Without the DAS my granddaughter couldn’t go at all? Could you or your child?
You may say well that is just life and it is too some degree, but life for her, her 2 siblings and parents is hard enough. Do we also break their heart and never get to experience the magic of Disney when they live in Florida? Just buy the LL or Genie (+) you say but having a medically needy child is hard enough.
Again, it goes back to selfishness. Do you know how much I wish I did not actually need the pass? Please I would wait in a 3 hour line to have this situation reversed.
I’ve used the DAS. Many reasons and I can give 4 different specialist notes for the need. BUT to be totally honest, as much as Disney tries, I as a cripple hate going and only go for my children. It’s hot, it’s crowded, people run you over, I had a lady push me and make me fall and she said, I knew you were going to fall. Yeah me too when you pushed me. “Crap happens”. Everyone is nice and tries. But it takes every ounce of energy to get out of that chair and get in a seat. Please Lord don’t stop the ride for me. I can’t regulate body temp. So Florida heat sucks. (And I live here, proud native Floridian). When you see someone using it, they are probably like me. Looks sorta healthy except for the dark circles and the plastered smile, the tremors the try to hid, the drunk walking with a cane, the not saying much because I don’t have the energy to try to speak clearly and I lose my train of thought and faking for the kids. So if you want to make it harder for those you think are abusing it, come stand beside me for 120 minutes with a full stoma bag, because you will lose your place in line. Or a window, where I only have to worry for 10 minutes.
Agree with this 100%. I can’t necessarily blame Disney. It’s gotten out of hand. I know 3 friends/family members who personally do this and to me makes my head shake.
First let’s start with federal law, it is against the law to come out and ask a person what their mental disability is, that opens the door to discrimination based on disability,
Next let’s look at some of the physical disabilities, yes Disney does have scooters and wheelchairs for people to rent, BUT, now if you goto the park on your own, and your on a knee scooter, or you have a wide manual wheelchair, or are on crutches, they always have manual wheelchair’s available however they do run out of Mobil chairs. So what do you do let’s face it some of the ground surfaces are impossible to get thru if your in a manual wheelchair. These don’t cost much to rent $20, plus a $50 deposit, now an electric wheelchair is $75 to rent with a $25 key deposit if you were lucky to get one. So let’s see
$25 parking fee
$100 for the wheelchair up front
$ + your ticket and your not even in the park yet
If you were unable to get an electric chair and they call you from the waiting list you have 1 hour to get back to the front of the park to exchange chairs.
There are lot of physical disabilities you don’t see, just by looking at them. Recovering from surgery, MS, diabetic neuropathy, copd, Along with more that cause your pain to be more evident when your walking.
Now let’s look at mental, autism their is a wide spectrum of autism , from totally self awareness, to the type who can’t be surrounded by people, should they just not be allowed to come because they would qualify for a DAS pass, so mental conditions like ptsd can trigger from a mild reaction to a physical reaction, I know in some of your eyes they should not be allowed into a family theme park right? Wrong now you’re just being a bigot. Some doctors do not want to put notes out there because they don’t know what could Happen to their patient if his disability is publicized.
As long as disney is offering fastpass/ genie+/ premier access/ etc… I dont see why a DAS pass should exist at all. If you can’t wait in line, buy the pass like everyone else who doesn’t want to wait in line.
We just got back from Tokyo and Shanghai and it was refreshing to see how fast their premier access queues move.
I agree! My son doesnt present as what others may assume a disability but had crohns disease and we toughed it out in long lines and loosing our place in lines because he had to frequently use the bathroom until on thenlast day we decided to see if we could get a das pass and thankfully it was so easy. He finally was able to get on some rides!
Just went to Disneyland Anaheim. My Brother and I could not believe it. 8 family members, mostly adults, got thru because of DAS. I have severe arthritis and still stood in line. Then U saw the genuine one with a parent and one or two children and that was fine.
Due to IBS and bulging discs post spinal surgery I can’t sit or stand for long periods. Not everyone can use a wheelchair for long periods. As a DVC Owner , and member of D23 I am frustrated. I have been handicapped since 2014 and yet Disney keeps making it difficult for those who need DAS. I travel with a Doctors note though technically it is illegal to ask what a person’s disability is. Those of us who need the pass are being further put at a disadvantage.
My wife and I have been passholders for14 years my wife has been disabled for 30 years we go to the park quite often but many times she can’t ride a ride .she does not have a functioning stomach and Has seizures. It way not be worth the hassle to get a pass so. I don’t know who is complaining but I hope you never get disabled it’s tough enough
I thought one day I’ll go to Disney because I heard they were fairly decent at accomodating for disabilities but I won’t bother now if there’s going to be nothing or the option to wait seated until its your turn. I’m unable to stand for long periods of time, I can handle about 20-30mins on a good day but that’s not every day for me. I have multiple disabilities that by themselves probably wouldn’t be too bad but when you have 5 things that interact with each other and most cause pain it just gets too much.
It interesting that very few people needed a DAS pass before they had to pay for Genie +. / LL, now everyone suddenly has an issue that means they can’t possibly queue. If the standby queue is 2hrs and the DAs / LL queue is only 1 hr (physically standing in the queue when your return time ) people seem to manage but if the standby queue was 1 hr they couldn’t manage 🤷♀️
I had DAS for my son and still purchased Genie plus. I understand completely the crackdown but he never would have been able to stand in line all of those hours. This was our first time at Disney; I am 47 and my son is 10. We would have a horrible time without the lightening lane. As it was we did have to wait a little and he had a meltdown. Diagnosed ADHD which is now recognized as “on the spectrum “
Everyone in my family has ADHD. I’m fully supportive of the disability pass but sorry even the most severe ADHD person could make it through a regular line.
The commenter before you said their son is also on the spectrum. Besides if you’ve met one ADHD person you’ve met one ADHD person, just because your experiences with it are milder and with different people does not at all mean that it presents identically in someone else. I’ve worked in childcare for about a decade and there are absolutely some children who would not handle that level of stimulation and would severely struggle and then there are other children who I’ve met who present differently who would probably have just as much fun in the line chatting away making friends as they would on the actual ride. People are different and it’s important to remember our experiences are limited to our experiences.
I have used the DAS for several years. I can not stand in a crowded queue due to the fact that I am immune suppressed/compromised do to a medication I must take for my chronic medical issue. I have never had a problem with the idea of giving Disney access to my medication list that would support my need for the DAS. When I have tried to give them the information in the past, they tell me they can’t ask to see the information so they take my word for it. That’s very trusting of them, but wouldn’t requiring medical documentation eliminate those taking advantage? I don’t think anyone with a medical issue would object.
I have no problem with providing documentation or a doctor’s note for my daughter to get her DAS pass. Her disability is a hidden one but every time we’ve tried to do Disney without the DAS she has ended up very sick or hospitalized. I just hope the changes dont make it impossible to get one.
I used the DAS pass when myself and my family went on vacation to Disney World. I have Epilepsy, and my medication causes me to be very dizzy….standing for extended periods of time makes me ill, especially in the heat. As a person with a disability I would have no problem providing verification if asked, I don’t think a person with a disability would. HOWEVER, on the flip side…..as a disabled person I find it wrong that the reason this might start being done is because ASSHOLES exploit disabled people to cheat their way to the front of lines. WTF is wrong with people….I mean if you want to be disabled, go for it. I would happy trade with someone. Don’t pretend to be disabled so you can cut in line people. That’s like pretending your dog is a service dog so you can bring him into DENNY’S….you people are the reason I don’t have a seizure dog. My disability isn’t physical, so I get judged….A LOT more because so many people exploit disabled people.
Implementing this new way of getting a death pass at Disney is just another nonsense because it’s not going to change anything if they’re trying to stop people from fabricating or lying about their disability this does not fix it and I know that for a fact because my daughter and I had to register on this website, I had to upload a doctors note and then when we got to Universal, we had to wait a very long line where we had to sign into the website and I had to ask her even more questions and then issue her a pass and that may sound on Perfect and wonderful and this is going to stop all the people from lying about their disability. Well, it doesn’t all it does is create more work for the employees, and it just makes people stand in line longer to get a pass and the whole thing is unnecessary because the thing is when you upload your doctors note, anyone can fabricate a doctors note anyone I realize that after I had to contact my daughters doctor and upload a note because they didn’t even look at it not only did they not even barely look at it, but they told us they couldn’t call them on the phone that they know they can’t get any information about a patient’s diagnosis over the phone. They know the doctor isn’t gonna give them any information over the phone because of HIPAA laws so they even told my daughter and I that basically anyone can upload a fabricated letter and they wouldn’t even know it, so it doesn’t stop anyone from doing anything and the other thing is two is that when you register for the death pass with Disney you can do it up to 90 days before you go to the park And they give you to write choices for every day that you’re there ahead of time and only that but when you get there you can use your gas pass so for example, if you’re going to be there on Monday, you already have two ride choices. Already planned ahead of time when you registered ahead of time and then on top of that you can use your gas pass, which is right on your phone and as soon as you enter online queue and you scan your pass , you can scan for a new ride immediately so I don’t know how they’re going to do that if you have to go this other route because universal does things totally different and if they’re going to follow the universal way then It would probably messed up the whole Das system and it’s for pointless it’s all for nothing it’s not going to stop anything it’s not going to change anything people who want to lie about their disability are going to lie. They’re going to fabricate the letters it isn’t going to stop nothing.
I go to Disney World every year in December I suffer from Anxiety and waiting in long lines in the sun can trigger an attack. I have always been able to get a DAS pass with no issues. When I try to show them my Xanax prescription bottle they always say no that’s not necessary. Now I have to get my Doctor to submit a note? That’s not an issue but, that won’t stop people from getting a Fake doctor’s note. It will just make the process longer. People that lie about a Disability to cheat the system should experience living with a Disability. It’s a shame.
Well, i think Disney will be violating the hipa law. But nevertheless they want you to divulge your desability or else . The park is extremely expensive, the ride are short duration and the expirence is not what it used to be many years ago. I just went to Epcot with daughter and grand daughter. The restaurants are a bust. Food prepared by apprentices .but they charge you a pretty penny. I dont want to hear anymore that the economy is the worse when i seeing everyone everyday everywhere over oaying for thing like Disney vacation andvtheir orver priced entrance fee. I will never set foot on a Disney park or tge other one again. I told my daughter. It over rated for what you get.
All they need to do is ask for doctors paperwork and the abuse will be over. Some people do not showed from outside any impediment however they are sick and could be affected by the new rule.
My son is a cancer survivor with long term side effects from the intensive treatment, including heart failure and seizures. We’ve used DAS since his diagnosis. We went every summer since the end of his treatment. I’d be more annoyed if WDW was what it used to be; however, our trip last summer demonstrated that the magic is dead, so neither of us really care. We’ll just go to Universal and Sea World. Both parks are better at assisting guests with disabilities.
Comments for Report: Disney to Remove In-Park Disability Access, External Ruling Takes Charge
TNHills
I 100% support this, I just wish they and all parks would make it to where you don’t need to speak to a TM/CM for 6 months or a year unless specified by a doctor in the IBCCES portion that the need would end at such and such date. Most needs for the pass aren’t going away, as much as we wish they would! I’m a Universal girl, but Disney’s disability pass is much more accommodating. The 90 days, the magic band, the my Disney experience, the ability to do a video call ahead of time, the 2 preselected rides. IBCCES would be just a small inconvenience, that truly shouldn’t even be inconvenient if you or your loved one truly has a qualifying need.
Chris
You are assuming everyone plans ahead when going places, many people just show up, especially when they know they had been previously accommodated. This is a bad move and honestly, the system was the most abused when doctors notes were required back in the day because there were corner shops everywhere (pre Internet) that would seel you a note for $5, it is even worse now that the Internet exists.
Matt
While the able do try to be spontaneous, people with disabilities seeking accommodations are used to preplanning. It’s a pain yes, but it’s kind of worth it, because the level of helps and dignity is greatly enhanced when then people you work with know what you expect and need. This is an improved level of services, and if Disney is realizing they need a third party to make it work, and they are willing to work with that, I see it as an important improvement for them, and for the guest. Sadly spontaneous lack of planning takes a hit, but on the other hand, they finally address aguest care issue appropriately.
Angelwingz
I have been shocked that you haven’t had the need for a Rx to get a pass. It seems to me that having that Rx would help to cover everyone’s rear-end. I would think that the 1st responders, and the small nursing clinics, would have access to that note. That way they can get a heads up that this person has history of …..
So they can better prepare for treating that person. It would be supper easy to develop a “chart”.
Jason
I hope DAS stays or the change is accommodating. We were in Disney last March and my daughter has ADHD and we were approved. It made our trip much more enjoyable. We plan on going again this summer and hoped to use DAS again. Thinking if we were approved before we will be approved again.
Ferd
we used DAS pass for my daughter that has adhd and hypersensitivity to sound. It was the best trip we have taken out of all the other parks. Ibcces is not as accommodating at universal, we had to buy the express lanes in order to ride anything. Hope it stays for other families that also need it without having to incur in additional expenses for something that is out of their control.
Linda Stone
Disney would not be looking at this except for the increased demand for the DAS pass. My daughter is a type 1 diabetic (insulin dependent) standing in long lines cause precipitous drops in her blood sugar with walking around the park. She brings candy and glucose tablets. We have needed to leave lines for her to sit comfortably until her blood sugar rises to a safe level. She struggled to get a DAS pass but was not given one.
Sharon
Getting a DAS would make everyone’s trip more enjoyable 🙄
Sharon
My replies are not attached to the right comments 🤦♀️
Sharon
Getting a DAS pass would make everyone’s trip more enjoyable 🙄
Cindycaine
Oh those of you whom want dr notes guess when the pass was abused the most when we had dr notes! Oh and aloud groups to get in w 1 person @ least wdw has limited it. Uni is a mess though went to hershey recent very similar to bgw i kinda like it and @ bgw i am on file now for life. I just have to recheck in when i go they print off pass and boom hershey goes even further the guest assist holder is photographed and your all given braclets in the party of 4 max!
Basil
This change would literally make it nearly impossible for me to utilize the assistance that I desperately need. I don’t have access to a doctor to write a note. Despite having an autism DX for the last 16 years, and an ADHD DX for the last 21, doctors just do not take either thing seriously if you present as any sort of functional adult. They only see you in a clinical appointment setting, that many people rehearse and script for prior to going, let alone how much masking is often done, and most don’t believe you when you tell them how it actually is in your day to day world outside of the office.
Chris
First off this clearly violates ADA law and there are already other parks being sued over it.
Secondly, it does absolutely nothing to stop lying, as there are plenty of places people can obtain the necessary documentation for a small fee. It actually encourages more abuse, not reduces it.
Additionally, it places undue burden on those who legitimately need the service compared to a non disabled guest who can just show up and gain access to attractions with no need to go through these hoops.
Yes, something needs to be done to address the issues, but this isn’t it.
Melody
Beyond ada laws hippa comes into this hence why uni etc are being suied too thats info between you and your dr. Also to add to your brilliant pt alot of parks will fight you like your an idiot sorry i know my rights but its said in this day and age you do not get many disablities are invisible and you cannot see em. Though in my kids case give em a min or put them in a line and you will see the anxiety! My kids have extreme mental health issues but you wouldnt know at 1st they are like hermits they will go to wdw bc we trust wdw they take care of needs. The other parks they are scared of bc no one cares.
Kg
Parks only have to be accessible. They are not required to give a pass of sorts to anyone. People can follow rules or go elsewhere. No law says disabled can wait outside of line.
Help needed
I 💯agree. Well said!
Nancy
We have been going to DISNEY for 40 years. We applied for my husband last year because of diabetes and blood pressure issues. We used it for 1 ride which he had been able to ride in the past due to the wait in line. I am thankful for the actual conversation with the human at Disney. He passed away 9 months later from his medical conditions. Don’t take human interaction away.
Ashley
I 38f have used DAS and it has saved our trips. I suffer from POTS. Walking helps keep my blood from pooling in my legs but standing still for longer periods of time cause me to pass out. So I don’t need a wheelchair. I’m happy to show my test results of how I passed out in under 15 mins from standing still …..just make a decision and stick to it!
Belinda S
Please leave it the way it is.
My Dr., is 170 miles away, round trip. Being a Senior, with Disabilities makes it hard to travel.
CO pays, Gas. Paying for some time to drive you to the Dr. And also some Drs., Charge $$, you for the
Note on top of everything else.
Then the charge for the Disneyland, Disability Group,
rental
of a electric cart/wheelchair . Hardly any Senior Discounts!!! Last time I was there. It was just $199.00 & deposit…
Plus gas, food and a sm. Keep sake. Total, $300. Please keep it simple, and too, have to ” Check in Every Two weeks, is just crazy!!! What if you are in the hospital and can’t ???? Will they lose their spot,???? Not a very good idea to switch to this new possible plan !!!
((. And to Charge for the Electric Cart/ Wheel Chair )))). Is Outrageous!!!! And to keep my
ID. Just do a photo copy and
Give Id/ Driver License and or Credit card. Then once the ; electric Cart/Wheel Chair is returned ,in the same condition.
Then hand them the paper copies so they can decide what to do with their own private information.
For their peace of mind.
People with Disabilities have ( Limited Income)!!!! On top of having to pay to get in the gate.
Kg
Parks owe people admission and that is it. DRs can email you a note. No law says Parks have to give people a pass to wait in an AC bldg while others wait 2 hours in the sun. Parks just need to make it accessible.
Shellie
The fully abled should have no problem standing in line in the sun. Accessibility doesn’t just mean getting through the gate. I sincerely hope that you never have to learn this fact.
Rhonda Poppins
Pretty sure the 2 week thing is off you’re physically at the park. Not just in general
beautiful gorgeous
In the past, people with scooters were being paid to be fake family members to help people cut through the lines. Now, you need a doctor’s note to cut through the lines. I have a low profile scooter that I have taken to WDW. Some ques were very difficult making the turn radius. Toy Story Mania is really tight. Jungle Cruise and Spaceship Earth gave us return times based on wait time in the normal que (which was fine). I spoke with a Disney rep, that may be disappearing. Winding line ques are going to be hard to turn.
Christine
I use DAS at both Universal and Disney and I hate Universals process it is also used at six Flags parks it is a nuisance and very intrusive. I feel it is a less abused process when you actually have to have the live video chat with someone rather than just a dr note. The dr note is how it was in the past and every Tom Dick and Harry got one. The new process of using the MDE seems to be working fine. Please don’t change it.
Darla
You know when no one had a problem at all back in the day before FP! Not even LL i am talking the good ol days when we all stood on line and delt w it and if you couldnt or used wc you used the exit and no one knew there was a difference in lines now its all privlage and lawsuits bc that 1 cm looked at me funny!
Samus Aran
In addition to verification processes, there also needs to be some sort of criminal penalties for people who make fraudulent accommodation requests. (in addition, of course, to being trespassed from WDW)
Dave B
I bet Disney have massive amounts of evidence of DAS pass being abused. From your Magicband, phone or even ticket, Disney knows where you are.
I have heard of people using DAS on Flight of Passage then going in the standby line for Navi River Journey until the DAS entrance time comes up. If they can stand in a 1 hour line for Navi, why can’t they do it for FOP?
Disney are always watching and analysing…
THOMAS WHIPPLE III
I AM A VIETNAM VET AMPUTEE AND I WAS TOLD I HAD TO WAIT IN THE REGULAR LINE BECAUSE I WAS IN A WHEELCHAIR ALREADY. BUT THEY LET TRANSGENDERS USE THE LIGHTNING LANE BECAUSE OF THEIR MEDICAL “CONDITION”??? WHAT IS WRONG WITH AMERICA???? WAKE UP SHEEPLE!!!
Shellie
You have no idea what medical condition a transgendered individual might have that is separate from their gender identification. Your medical condition is fully accommodated by a wheelchair. Their heart/lung/cancer disease may not be. Furthermore, there are amputee that participate in the Disney marathons each year. You’re allowing your bigotry to get in the way of common sense.
Teddy Gingerich
First of all, please stop yelling. It’s very unpleasant. Second, while I disagree with their wheelchair policy, it’s unfortunately been that way for awhile. I can’t imagine how difficult it must be to pilot a chair through the lines. I truly don’t think they’re that accessible. Third, no one lets trans people (please don’t say “transgenders” as if it’s some kind of slur) use the DAS unless they actually have a condition that requires its use. And finally, when you scream “sheeple,” you honestly sound less than intelligent. Lighten up, Francis.
Lou
Both my children are on waiting listed for asd spd and adhd but not yet diagnosed in the uk it’s a 5 year waiting listed so when we go next year really hope that a referral is enough? There is no way my children could cope in a queue for 2 mins never mind 2 hours we would never get on anything making it impossible for for us! And not a nice situation for everyone else either watching my children melting down
Sharon
I don’t think Disney would be suitable for you in that case as even with DAS you queue with people who have paid for genie + / LL and the queue will always be longer than 2 mins, you don’t just get to go straight to the front
Amber
It is not Disney , Universal or any other parks. It is human selfishness. I have a granddaughter who has seizures; heat exacerbates the condition. Allowing her to wait for a ride the same length of time as everyone else just out of the heat is a blessing. I get waiting on line is hard. I have done it with all my children and most of my grandchildren. Bring games, make up stories, interact with other guests, teach ourselves and children to be patient. However, respect there are somw children and adults hat truly, truly cannot wait in the physical line.
Until you have to measure every morsel of food, drink that goes into your child’s mouth, until you have to watch them lay on the ground and shake you may not truly understand.
I get many kids/adults have ‘conditions’ that makes it harder, but does it make it life threatening? Without the DAS my granddaughter couldn’t go at all? Could you or your child?
You may say well that is just life and it is too some degree, but life for her, her 2 siblings and parents is hard enough. Do we also break their heart and never get to experience the magic of Disney when they live in Florida? Just buy the LL or Genie (+) you say but having a medically needy child is hard enough.
Again, it goes back to selfishness. Do you know how much I wish I did not actually need the pass? Please I would wait in a 3 hour line to have this situation reversed.
Saralee
I’ve used the DAS. Many reasons and I can give 4 different specialist notes for the need. BUT to be totally honest, as much as Disney tries, I as a cripple hate going and only go for my children. It’s hot, it’s crowded, people run you over, I had a lady push me and make me fall and she said, I knew you were going to fall. Yeah me too when you pushed me. “Crap happens”. Everyone is nice and tries. But it takes every ounce of energy to get out of that chair and get in a seat. Please Lord don’t stop the ride for me. I can’t regulate body temp. So Florida heat sucks. (And I live here, proud native Floridian). When you see someone using it, they are probably like me. Looks sorta healthy except for the dark circles and the plastered smile, the tremors the try to hid, the drunk walking with a cane, the not saying much because I don’t have the energy to try to speak clearly and I lose my train of thought and faking for the kids. So if you want to make it harder for those you think are abusing it, come stand beside me for 120 minutes with a full stoma bag, because you will lose your place in line. Or a window, where I only have to worry for 10 minutes.
kayak
Another case where the liars and cheaters ruin it for people who truly are disabled.
It’s the same for the ESAs. A bunch of entitled people want to take their dogs with them.
Jessica
Agree with this 100%. I can’t necessarily blame Disney. It’s gotten out of hand. I know 3 friends/family members who personally do this and to me makes my head shake.
Michael Osborne
First let’s start with federal law, it is against the law to come out and ask a person what their mental disability is, that opens the door to discrimination based on disability,
Next let’s look at some of the physical disabilities, yes Disney does have scooters and wheelchairs for people to rent, BUT, now if you goto the park on your own, and your on a knee scooter, or you have a wide manual wheelchair, or are on crutches, they always have manual wheelchair’s available however they do run out of Mobil chairs. So what do you do let’s face it some of the ground surfaces are impossible to get thru if your in a manual wheelchair. These don’t cost much to rent $20, plus a $50 deposit, now an electric wheelchair is $75 to rent with a $25 key deposit if you were lucky to get one. So let’s see
$25 parking fee
$100 for the wheelchair up front
$ + your ticket and your not even in the park yet
If you were unable to get an electric chair and they call you from the waiting list you have 1 hour to get back to the front of the park to exchange chairs.
There are lot of physical disabilities you don’t see, just by looking at them. Recovering from surgery, MS, diabetic neuropathy, copd, Along with more that cause your pain to be more evident when your walking.
Now let’s look at mental, autism their is a wide spectrum of autism , from totally self awareness, to the type who can’t be surrounded by people, should they just not be allowed to come because they would qualify for a DAS pass, so mental conditions like ptsd can trigger from a mild reaction to a physical reaction, I know in some of your eyes they should not be allowed into a family theme park right? Wrong now you’re just being a bigot. Some doctors do not want to put notes out there because they don’t know what could Happen to their patient if his disability is publicized.
Tom Morrow
As long as disney is offering fastpass/ genie+/ premier access/ etc… I dont see why a DAS pass should exist at all. If you can’t wait in line, buy the pass like everyone else who doesn’t want to wait in line.
We just got back from Tokyo and Shanghai and it was refreshing to see how fast their premier access queues move.
Sharon
Totally agree with you, nice to see someone talking sense on here
Cyndi Stevens
It is already complicated to quantify for DAS . Please don’t let the few abusing it make it more difficult for the rest of us
Tammy
I agree! My son doesnt present as what others may assume a disability but had crohns disease and we toughed it out in long lines and loosing our place in lines because he had to frequently use the bathroom until on thenlast day we decided to see if we could get a das pass and thankfully it was so easy. He finally was able to get on some rides!
Vickie
Just went to Disneyland Anaheim. My Brother and I could not believe it. 8 family members, mostly adults, got thru because of DAS. I have severe arthritis and still stood in line. Then U saw the genuine one with a parent and one or two children and that was fine.
Laura
Due to IBS and bulging discs post spinal surgery I can’t sit or stand for long periods. Not everyone can use a wheelchair for long periods. As a DVC Owner , and member of D23 I am frustrated. I have been handicapped since 2014 and yet Disney keeps making it difficult for those who need DAS. I travel with a Doctors note though technically it is illegal to ask what a person’s disability is. Those of us who need the pass are being further put at a disadvantage.
Lloyd
My wife and I have been passholders for14 years my wife has been disabled for 30 years we go to the park quite often but many times she can’t ride a ride .she does not have a functioning stomach and Has seizures. It way not be worth the hassle to get a pass so. I don’t know who is complaining but I hope you never get disabled it’s tough enough
J
I thought one day I’ll go to Disney because I heard they were fairly decent at accomodating for disabilities but I won’t bother now if there’s going to be nothing or the option to wait seated until its your turn. I’m unable to stand for long periods of time, I can handle about 20-30mins on a good day but that’s not every day for me. I have multiple disabilities that by themselves probably wouldn’t be too bad but when you have 5 things that interact with each other and most cause pain it just gets too much.
Sharon
It interesting that very few people needed a DAS pass before they had to pay for Genie +. / LL, now everyone suddenly has an issue that means they can’t possibly queue. If the standby queue is 2hrs and the DAs / LL queue is only 1 hr (physically standing in the queue when your return time ) people seem to manage but if the standby queue was 1 hr they couldn’t manage 🤷♀️
jackie
I had DAS for my son and still purchased Genie plus. I understand completely the crackdown but he never would have been able to stand in line all of those hours. This was our first time at Disney; I am 47 and my son is 10. We would have a horrible time without the lightening lane. As it was we did have to wait a little and he had a meltdown. Diagnosed ADHD which is now recognized as “on the spectrum “
Jon
Everyone in my family has ADHD. I’m fully supportive of the disability pass but sorry even the most severe ADHD person could make it through a regular line.
J
The commenter before you said their son is also on the spectrum. Besides if you’ve met one ADHD person you’ve met one ADHD person, just because your experiences with it are milder and with different people does not at all mean that it presents identically in someone else. I’ve worked in childcare for about a decade and there are absolutely some children who would not handle that level of stimulation and would severely struggle and then there are other children who I’ve met who present differently who would probably have just as much fun in the line chatting away making friends as they would on the actual ride. People are different and it’s important to remember our experiences are limited to our experiences.
Becky
I have used the DAS for several years. I can not stand in a crowded queue due to the fact that I am immune suppressed/compromised do to a medication I must take for my chronic medical issue. I have never had a problem with the idea of giving Disney access to my medication list that would support my need for the DAS. When I have tried to give them the information in the past, they tell me they can’t ask to see the information so they take my word for it. That’s very trusting of them, but wouldn’t requiring medical documentation eliminate those taking advantage? I don’t think anyone with a medical issue would object.
Vickie
That is great though that you offer them to look at yr meds list. I actually should of done that. But just didn’t try.
Ashley
I have no problem with providing documentation or a doctor’s note for my daughter to get her DAS pass. Her disability is a hidden one but every time we’ve tried to do Disney without the DAS she has ended up very sick or hospitalized. I just hope the changes dont make it impossible to get one.
Brandy
I used the DAS pass when myself and my family went on vacation to Disney World. I have Epilepsy, and my medication causes me to be very dizzy….standing for extended periods of time makes me ill, especially in the heat. As a person with a disability I would have no problem providing verification if asked, I don’t think a person with a disability would. HOWEVER, on the flip side…..as a disabled person I find it wrong that the reason this might start being done is because ASSHOLES exploit disabled people to cheat their way to the front of lines. WTF is wrong with people….I mean if you want to be disabled, go for it. I would happy trade with someone. Don’t pretend to be disabled so you can cut in line people. That’s like pretending your dog is a service dog so you can bring him into DENNY’S….you people are the reason I don’t have a seizure dog. My disability isn’t physical, so I get judged….A LOT more because so many people exploit disabled people.
Dolcevita50
Implementing this new way of getting a death pass at Disney is just another nonsense because it’s not going to change anything if they’re trying to stop people from fabricating or lying about their disability this does not fix it and I know that for a fact because my daughter and I had to register on this website, I had to upload a doctors note and then when we got to Universal, we had to wait a very long line where we had to sign into the website and I had to ask her even more questions and then issue her a pass and that may sound on Perfect and wonderful and this is going to stop all the people from lying about their disability. Well, it doesn’t all it does is create more work for the employees, and it just makes people stand in line longer to get a pass and the whole thing is unnecessary because the thing is when you upload your doctors note, anyone can fabricate a doctors note anyone I realize that after I had to contact my daughters doctor and upload a note because they didn’t even look at it not only did they not even barely look at it, but they told us they couldn’t call them on the phone that they know they can’t get any information about a patient’s diagnosis over the phone. They know the doctor isn’t gonna give them any information over the phone because of HIPAA laws so they even told my daughter and I that basically anyone can upload a fabricated letter and they wouldn’t even know it, so it doesn’t stop anyone from doing anything and the other thing is two is that when you register for the death pass with Disney you can do it up to 90 days before you go to the park And they give you to write choices for every day that you’re there ahead of time and only that but when you get there you can use your gas pass so for example, if you’re going to be there on Monday, you already have two ride choices. Already planned ahead of time when you registered ahead of time and then on top of that you can use your gas pass, which is right on your phone and as soon as you enter online queue and you scan your pass , you can scan for a new ride immediately so I don’t know how they’re going to do that if you have to go this other route because universal does things totally different and if they’re going to follow the universal way then It would probably messed up the whole Das system and it’s for pointless it’s all for nothing it’s not going to stop anything it’s not going to change anything people who want to lie about their disability are going to lie. They’re going to fabricate the letters it isn’t going to stop nothing.
Lourdes Jimenez
I go to Disney World every year in December I suffer from Anxiety and waiting in long lines in the sun can trigger an attack. I have always been able to get a DAS pass with no issues. When I try to show them my Xanax prescription bottle they always say no that’s not necessary. Now I have to get my Doctor to submit a note? That’s not an issue but, that won’t stop people from getting a Fake doctor’s note. It will just make the process longer. People that lie about a Disability to cheat the system should experience living with a Disability. It’s a shame.
Liss
Well, i think Disney will be violating the hipa law. But nevertheless they want you to divulge your desability or else . The park is extremely expensive, the ride are short duration and the expirence is not what it used to be many years ago. I just went to Epcot with daughter and grand daughter. The restaurants are a bust. Food prepared by apprentices .but they charge you a pretty penny. I dont want to hear anymore that the economy is the worse when i seeing everyone everyday everywhere over oaying for thing like Disney vacation andvtheir orver priced entrance fee. I will never set foot on a Disney park or tge other one again. I told my daughter. It over rated for what you get.
SPino
All they need to do is ask for doctors paperwork and the abuse will be over. Some people do not showed from outside any impediment however they are sick and could be affected by the new rule.
Tink
My son is a cancer survivor with long term side effects from the intensive treatment, including heart failure and seizures. We’ve used DAS since his diagnosis. We went every summer since the end of his treatment. I’d be more annoyed if WDW was what it used to be; however, our trip last summer demonstrated that the magic is dead, so neither of us really care. We’ll just go to Universal and Sea World. Both parks are better at assisting guests with disabilities.
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