Some folks will stop at nothing for attention, and free handouts. I’m sure those poor kids will have PTSD from their brief stint on the lift hill, no doubt…
I was stuck on the Tower of Terror once (years ago)! It was actually my first attempt to ride on the ride after gathering up enough gumption to actually get on after years of avoiding it! Unfortunately I actually did panic because I was already very fearful of it and it just happened to break down after going up! Thank God, nothing happened (of course). I’ve been on it plenty of times since then though. .. no problems. During that time though, we stayed put until someone came (we had no choice lol). I do recall having to walk over a plank of wood to get off which was a bit concerning. But I’m alive and they made it right so I’m not complaining. God is good!
I call BS. Her kids were traumatised because of bad parents and the parents entitlement. The parents manipulating the situation and teaching their children how to be victims.
And do u have KIDS. I BET U LIKE BLAMING US PARENTS FOR EVERYTHING FREAKING THING OUR KIDS DO OR WE DO. UR PARENTS REALLY MESSED U UP ADMIT IT. MOMMY WAS NOT SO LOVING AND DADDY WAS OUT WITH HIS MISTRESS THAT MOM TOOK HER BLAME ON YOU. CUZ YOU WERE THE ACTUAL PROBLEM
I have a young daughter and I certainly don’t teach her to overreact in situations. With your language, poor grammar, and attacking and blaming others I can only imagine how YOUR kids are going to turn out later on in life. I feel sorry for them.
Not to mention, if he was screaming, he wasn’t having an asthma attack. He was obviously able to inhale enough air to scream and cry. Bad parents indeed. Teaching their kids to react hysterically to a ride malfunction instead of teaching them how to overcome the anxiety and think through the situation. Anyone that labels this as traumatic should immediately be sterilized.
You clearly do not have kids with anxiety. There is nothing logical about it. You cannot talk them through it especially at those ages. The height alone would have freaked any kid out, but to be stuck there for over an hour is just too much.
You COMPLETELY proved Mollie’s comment. If these parents were so great and knew their kids had anxiety problems why would they take them on a ride that produces such high anxiety even when it works perfectly? These parents of the year are saying and exaggerating all this after the fact so they can gear up for their eventual lawsuit.
Exactly. Where’s the parenting? They should have consoled their kids, letting them know “it’s gonna be ok” & “these things happen”. I’m sure they would been fine. The other posters here are correct in sayin that the parents were attention whores just looking for a handout. My lord….parent your children, life is rough….and you’re setting them up to fail. Idiots.
When I was 8, I got stuck on a carnival rollercoaster. The car flew halfway off the track and was hanging. If it had fully left the track, we would probably have all died. I didn’t cry once. Just saying, for the sue happy people.
Seriously? Grow up. That mother may be exaggerating, and she may be the reason the kids were so afraid, who knows, but to say something so low class and crude about children makes you the very word you labeled those children with. Good grief.
You want to talk traumatic?! my friend and her kids had gotten stuck in it’s a small world she had to listen to that song nonstop for over an hour. I used to pick on her about it at times and sing it to her….fat forward a couple years. My husband and I took our kids there and got stuck on the same damn ride! Small world eh?
Many of times we have gotten stuck on a ride
Splash mountain, thunder mountain, the good ol’ Matterhorn straight up on a hill
Even for over a half hour
With our kids and adults
Ended going on an a trail that takes you out of them behind the scenes kinda rooms
We never went to this extreme of getting so worked up
Because it stopped
That’s like being on a freeway in California and thinking you are not going to get stuck in traffic because of unfortunate traffic accident!!!
If you have kids that truly have major anxiety about anything prepare them about rides at any park in the world have complications if something breaks down let them know your there for them and not to worry
Parents that freak out have children that freak out
Be the calm ones in these situations
Maybe your family didn’t belong on that ride in the first place. Obviously you don’t know your kids all that well. Horrible parenting. Maybe you should stick to Legoland.
Seriously…they obviously weren’t the only vehicle on the tracks of the ride. I would think they would start with evacuating the ones closest, and would have eventually gotten to them. But the way she’s acting you’d think they’d really gone through some REAL trauma!
When the incident happened all the children were with their parents and they all could see them. It doesn’t sound like any of them were in immediate harms way. By the way the mother describes it, all of the children became uncontrollably emotional which neither parent could control. Things happen anywhere, the mother knows her children and if they get that emotional than she should think twice about taking them on the rides and just stick to walking the park which would make it safer for all of them, emotionally.
Well, mom could have tossed the kids out, now there is a PTSD moment! Get a grip folks, it’s not like their version of the Titanic is doing the death roll and going beneath the waves!!
The cast members always evacuate when a ride is fully broke down. Were they really stuck on there an hour or did it just feel that way? Passed around from cast member to cast member sounds like no one wanted to deal with the drama. Rides break down. That’s what happens. No one had to be rushed to the hospital or died. Take your fast passes and move on
My son and I actually had to get evacuated off of Winnie the Pooh’s many adventures of all things at Disneyland. It was after 10:30 p.m. at night and we were literally the only two people on the ride and it broke down right as we were exiting. That’s right evacuated from Winnie the Pooh’s many adventures 😂😂
We visited the park July 17th and 18th of this year. Splash mountain broke down twice while we were on it. Seems like it’s a problem Disney already knew about. Also space mountain and the people mover broke down in the same day. We were on the people mover when it happened.
Sounds like bad parenting to me. I bet Mom was freaking out and that’s why her children reacted the way they did. This b**** doesn’t realize that they took a bigger risk driving to the damn park then riding on that stupid f****** ride. Stop pampering the damn kids raising with the backbone but that might be hard if Mom and Dad don’t have one which they clearly don’t.
My husband and I were trapped on “It’s a Small World” ride, several years ago. We no sooner rounded the first bend, when everything came to a halt. The whole ordeal lasted about an hour, and ended with a fire crew coming to help us to safely disembark. All the guests, on our particular vessel, were fine, except one woman who was obviously very upset, because her little girl had to go to the bathroom. We felt for her, but there was nothing we could do. It all ended well, as far as I know.
We were stuck in the Haunted Mansion when the kids were small, my son was hysterical, even tho it was less than 10 minutes…. took the magic away when I had to explain that this was all pretend and it’s just a ride. It was hard for him to believe me when the ghosts were flying around (we were in front of the the dance hall)….. needless to say, he was relieved when the ride started going again, as we tried to laugh it off. Dad and big sis were in another car of course, he felt better after he could see them
This comment made my day!!! And I couldn’t agree more, Susan!!! Give them to the family of the kid that just threw up after the tea cups and is crying to ride again! : )
Looks like she’s wanting big cash for the not so bad problem. Sad when people that say they have emotional stress if you have it then why would you ride a ride like that? I hope you get nothing a big fat nada. Grow up people like you make fun cost more because your after money maybe you and your husband should have picked a better career instead of being kitchen help
I want to know what was going through her mind when she thought it was appropriate to take 5, 6 and 7 year old children on that ride?! Many 5 year olds can’t handle Haunted Mansion or Pirates, don’t take kids under 10 (really I think 12) on that ride unless you want them traumatized.
I’m completely shocked at three responses. Had someone died I wonder if you would still respond the same… How do you invalidates someone else’s experience and then blame them for it?! Even if you’ve been stuck on a ride before and didn’t cry or panic that’s your experience and not that family. There are ppl that are scared of dogs, clowns, loud noises, etc… Just because you aren’t doesn’t mean others can’t be.
Disney is not going to do anything, they are pretty untouchable, I know a child that was left bleeding from his face after an incident on the speedway all they did in compensation was wash his shirt and give him a new one and send them on their way, they aren’t going to be able to sue if they think so
To me sounds like if your kids were that scared of a regular malfunction then just dont go on the ride cause either way your gonna go down the slipe safely dont know what they scared if i understand the 5 yr ild but you have to teach them to grow up
Perhaps Disney execs should get back to basics and focus more on the enjoyments of all their guests instead of catering to the “woke” crowd. I have been to Disney almost annually throughout the childhood of my children, (they are all in their 30’s now). A lot of things have steadily declined through the years, subtley and not readily apparent unless you are a frequent consistent guest. Unacceptable!
We were stuck on the goldmine ride at Disney and I told my kids it was a new adventure. We played I Spy as we patiently waited. It’s all in the way you handle it as adult. We still talk about how cool it was to walk down the steps and see the inside of the ride.
Totally agree! We once got stuck going backwards at the end of Spaceship Earth. We were all excited for this experience and were thrilled to get the Fast passes! Kids respond the same as YOU respond!!
1. It took them 10 minutes to realize the ride was stuck?
2. Why on earth did they go anywhere without their asthmatic kid’s emergency inhalers? Why have they not worked with their kids on relaxation and counted breathing?
3. They were part way down a slope- what did they think the attendants could do? Did they think the attendants didn’t notice?
4. What’s so terrible about being stuck on a hill for a few minutes?
5. Parents need xanax. Somehow they taught their kids screaming and panic is the first response.
6. Parents won’t win the lawsuit.
7. Oh, boy, are they gonna have a hard time when the kids hit middle school.
The worse part is that they just left the ride after 20minutes. That is dangerous for s number of reasons. What if the ride suddenly started moving as they were leaving and someone got hurt.
A parent’s role is to diffuse the situation. When the parents panic or get angry, the kids follow suit. What a great adventure and opportunity spoiled.
You weren’t there either! I am asthmatic and you can hardly talk, much less scream when you’re having an attack! I have been to Disney so many times throughout the years and while it is true that rides do malfunction everywhere around the world, Disney has set policies in place to deal with situations like this in a safe manner. Also don’t believe they were stuck there for over an hour although it may have felt that way…
Absolutely Disney execs need to be focusing on guest satisfaction. After all the amount of money a typical family pays for entrance to the parks is exorbitant! Not to mention drinks and meals and character meets. There is absolutely no reason for this to be happening. Stop focusing of being “woke” Disney and give us the type of service and satisfaction that Walt Disney himself wanted for people to have! We didn’t sign up for this!
I can’t imagine having four kids trapped for over an hour. Disney has changed, Walt is no longer in charge, and trapped is NO FUN for an adult. ( imagine an elevator) This was negligent and sad. I hope Disney makes this right.
What can’t you imagine? Also it wasn’t an hour. Moreover, why do some folks overreact with children, and they think the world should stop and revolve around them everywhere they go?
I hope Disney makes this right too, and bans that B and her family.
Kevin, what does wokeness have to do with the fact that no cast members came to speal.with the families stuck on the ride? Were they all off at some “woke” party and that’s why the couldn’t make an announcement?
Whatever you are trying to connect with that makes no sense
Disney & the staff were negligible, this has happened in their parks over the decades, end of.
I think the comment is targeted at the fragile emotional status of the lady and her kids. If they think a stuck ride is traumatizing, wait for the food, energy and water shortages that are barreling our way as the climate change accelerates!
Get a grip! For goodness sake, as a kid I was stuck on that ride many times! The only traumatic thing is having to listen to the music on repeat!! What is wrong with people these days?!
The entire article is about a families experience on a broke ride and how lack of timely intervention affected them but you’re crying about “wokeness” read the room, Kevin.
Thank you Charles Grant. Perfect reply to all the nasty comments here. Nothing wrong with these parents or their parenting. Everything wrong with the way Disney handled this incident and those blaming the parents and using the word “woke”.
Wow, talk about an insensitive and ignorant comment. It’s people like you that cause problems. People that constantly have to blame the other side of the political aisle make me sick.
Woke is what you are Mindy. Go take your liberal nonsense back to your hole where you belong… the parks sure would be a lot less crowded without entitled momo like yourself.
What does this story have to do with politics? I’m sorry you have a problem with Disney wanting to treat ALL of their guests like human beings, not just straight, white families. If it bothers you that much, just don’t go. Everyone else will have more fun without you.
Who is the “woke” crowd you speak of? You referring to the LGBTQ crowd? This isn’t something new. Disney has been gay friendly for 31 years now. The first “Gay Day” at Disney Orlando was in 1991. So don’t blame these recent problems at Disney on the LGBTQ crowd. We’re not the problem.
Completely agree. Disney is all about corporate profits and woke politics (to ensure continued said corporate profits). Not the Disney we grew up with. Walt wouldn’t recognize the company today.
We were stuck on Frozen, with a 2-1/2 year old. They announced the ride has shut down and we needed to stay seated. It took about 20 mins for the Fire Dept to get to us. We talked to our granddaughter and explained it’s like a car breaking down. She was as good as gold.
We were evacuated down some back stairs and asked what they could do for us. We never panicked, which keep our little one calm. Not to mention it was summer and we had great A/C.
Lmao! I was there that day! They were on the ride for 10 minutes. Yes, we have clocks and we can count the time. The mother was the only one screaming and crying, the kids calmed down as soon as they got off. I wish articles like this would be written after hearing the truth of what happened, not listening to a screaming harpy who is trying to sue the company bc she was “trapped” on a completely safe ride. No one was injured, her kid didn’t even have an asthma attack, she denied paramedics but said she’d call her lawyer lol. People are so pathetic nowadays.
Thank you for the info. By the way the woman was talking about it, I had a feeling she was just being a major Karen. Some people look for any excuse to complain and/or sue. Feel sorry for this woman’s kids that have to deal with her on a daily basis.
WOW!!! Thank you for this info! That lady loved that that happened.
As soon as she saw her kids were okay she had her lawyer on speed dial!
This litigious society is just disheartening.
Disney , should reach out to them and offer them free tickets and or hotel stay / new or makeup vacation. It’s the principal , usually they are good about compensating guests. I feel so bad for the kids and mom , that seems traumatic, and once he was having a asthma attack measures should have been taken immediately.
I was at Disney earlier in the month. Many of rides break down all the time, or are paused on purpose to allow people using wheelchairs or scooters time to get safely on and off the rides. If they gave out free tickets or vacations every time the ride stops, the parks would have to close down for good.
My family and I were on shut downs of Thunder Mtn on thee separate occasions and I can’t say enough about how helpful the cast members were. My son, who was about 10 at the time, loved getting to see the inside of the ride.
We were also shut down for about 20 min on the Haunted Mansion ride and again the cast members were great.
My God, are people really this fragile these days? People today are raising their kids to not be able to cope with anything. Looking for lawsuit because you got stuck on a ride?? GTFO
It’s super unfortunate that the world we now navigate through is full of people who always need special treatment. Kids need to learn to adapt to unpleasant circumstances. My kids and I were on a Disney ride that broke down and waited assistance. And guess what? We went on with our day, just fine. Parents who are conditioning their children to require above and beyond treatment are doing our society’s future a disservice.
We were broke down, stuck in the Indiana Jones ride in complete darkness for the longest time. When we finally got moving again, they LET everyone go around again. The ride broke down again. After ½ hour they turned on the lights, which of course, they don’t like to do because it ruins the magic when you see everything. They gave us another free ride. That time it worked. Indiana Jones is my favorite ride at Disneyland.
You are a jerk. Disney handled that whole situation badly. We all love Disney but bad business is bad business. And it’s a business. They should have done better. Seriously.
It’s expected that you may be broken down on a ride I’ve been to a lot of theme parks and been stuck on rides I’ve been stuck upside down and facing straight down I was just a kid and it didn’t bother me because I knew it could happen The Haunted mansion breaks down all the time I was in complete darkness in there When I was just a baby My parents assured me that it was all part of the ride and it was fine
You are a jerk. She should of stayed on the ride… they have exclaimers riding at ur own risk. If u don’t want the possibility getting stuck on a ride then don’t ride. Don’t expect maintenance works to coddle you and ur kids… my gosh. People like u and this whiny woman are what’s wrong with the world today… u agree to certain things when u go to any public place. Get use to it and grow up. Or stay home.
I 100% agree. These things happen,it’s happened to meet before. Trama are you fricking kidding me? Those kids might not even remember this. Yes, I’m sure this was pretty scary to be at the top of the hill but it won’t kill you to be stuck like that. The staff can’t just sprout wings and fly over to your log and kiss y’all’s butts? They also can’t do anything about it but fast passes. That’s just how it works. You were probably freaking your kids out by yelling at workers and making it a big deal. Go cry about it.
Corey , are you kidding me. Either you don’t have children or your not a good parent , to see this was a serious issue and should have been handled differently. Also I’ve gotten free tickets for less , just inconvenience.
exactly- my first thought was, if that is the only “trauma” in life these kids ever experience (and most likely mostly caused by the parents reactions) then they are pretty dang lucky! SMH. If you go on ANY ride anywhere, there is a risk that it may shut down. So know that, and don’t get on if you fear for your life. SMH again!
Definitely out for Disney money. So sick of these self proclaimed entitled people!
When I was younger, patrons had to push the rollercoaster car to the top themselves, then jump in before it picked up speed. Yep, had to do that in the snow and we were all barefoot back then.
I’ve been stuck before too but when I was like fourteen , it is traumatizing , at the top like that you are afraid what if it kicks back on at the last second while you try and exit . It is actually terrifying , no one wants to roll dice with their childrens lives and also being trapped and unable to comfort your child sounds horrible.
Seems to me people dont go to Disney for their kid anymore they go to look for free handouts and cant WAIT to sue them! Main goal great job! sory kids were involved for that horrific experience lol….wow some people…
Wow. All of you people have zero empathy. Wtf. Disney screwed up, kids traumatized and all you people can say is the family wants to be famous and get free crap? Are you all Republicans?
Jaime I totally agreed until you brought politics into it!
Please people yes there are people out there that are looking for their 15 minutes but that isn’t everyone and let’s not assume!
Also think about the fact that it sounds like they were in the middle of a hill can you imagine the uncomfortable they may have been and possibly in the heat!
I live an hour away from the parks and have been going since 1974. I had annual passes through college and visited the parks almost every week.
Disney is no longer properly repairing anything. The place is really a death trap. It’s like visiting Duff Gardens from The Simpsons!
My last visit was in 2018.
I’ve been stuck before too but when I was like fourteen , it is traumatizing , at the top like that you are afraid what if it kicks back on at the last second while you try and exit . It is actually terrifying , no one wants to roll dice with their childrens lives and also being trapped and unable to comfort your child sounds horrible.
Just an FYI Shane…People can and do die from asthma! For a young child who is having problems breathing and a parent or other adult can’t get to them to help or administer medication is an issue. Yes, I’d call that traumatizing!
My thoughts exactly. She wanted her rear kissed because of a problem with the ride and, when she didn’t get it, now she has trauma. I’ll bet if they’d have given her a bunch of free park hopper passes, that trauma would’ve disappeared instantly.
The trauma wouldn’t disappear Brian , but it would give them a new day clean slate for a redo so they can create some positive memories for their children. Disney is usually good about compensating guest imsuprised they didn’t yet .
We were stuck on the goldmine ride at Disney and I told my kids it was a new adventure. We played I Spy as we patiently waited. It’s all in the way you handle it as adult. We still talk about how cool it was to walk down the steps and see the inside of the ride.
exactly. freaking out in front of them is going to cause them to be immature babies forever. comfort them and tell them it’s okay, but don’t catastrophize. it’s been proven that parents who handle situations in this way raise more self-sufficient, confident kids.
Log ride is dif Suzy if you get caught at the very drop spot , because it’s happened to me before. It’s pretty stressful. Really just bad luck to get caught I. That spot , but I’ve been to Disney ALOT.
Walt- and You’re cartoon Walt Disney. This doesn’t sound like this woman is seeking attention. Disney is really going downhill. Where the hell were the workers? It’s terrible. And I’m sure you don’t have children!?@
Yeah this karen is just trying to make it seem like its a wayyy bigger deal than it actually is to try and get something from disney.. like free passes ot something 🙄
Kids look to their parents to see how to emotionally react to situations. If you make it into an adventure or game, they will follow your lead. I’m assuming (correct me if I’m wrong) that you were flipping out, so they all panicked as well. I could see one kid of the group of four maybe getting a little scared, but the fact all four were having panic attacks is a huge red flag that you were having a meltdown and fueling their anxiety while affirming that their fears were legitimate. Please don’t blame Disney for your parenting missed opportunity.
Brandon calm down , it’s Disney , you act like you have to defend them , like they aren’t a multimillion dollar corporations (at least) , I’ve gotten free tickets 2 times, once when all inclusive buffet was down , and once when the power grid was down. They can afford it , if her kids were traumatized she deserves a chance at a redo vacation.
At least now they’re prepared for when a true “horrific” experience happens.
I agree people blow so much stuff out of proportion, kind of like this website.
It is if your on the last drop spot , I’ve also been stuck on space mountain at incline for like an hour and a half and got crunched by a chair as a kid on that alien encounter ride. Rides are scary when they malfunction especially if your a kid.
I was myself on that same ride with my children… it was very organized and they made announcements all the way thru. I wasn’t at the top however … but I certainly didn’t hear any screaming or chaos. At worst it took time to get off the ride and have them manually unlock the lap bars
I got stuck on the incline of the Big Thunder Mountain Railroad when I was young. I am deathly afraid of heights and had to walk down the stairs. I made it, didn’t make a fuss and I’m fine today. I slipped and fell in California Adventure because some jerk threw their baby food jar top on the ground. My son also got food poisoning in California Adventure. Never sued, never asked for any freebies. Things happen. Stop trying to invent problems to get something for free.
Come on! One of the best skills you can teach your kids is stay calm in the chaos. This mom failed big time. She caused the emotional scarring by overreacting and her children followed her cues.
Kim , my daughter freaked out on the log ride when she was 6 because she changed her mind halfway through 😓 and I found it very traumatizing as a mom to not be able to help her or get her off the ride because that is what she wanted , I felt so bad , she still avoids log rides to this day 😢❤️
I doubt it! The mother overreacted! That alone put stress on her children. She and husband should of stayed put and made phone calls even if it was to 911.
I have previously been stuck on a ride in Disneyland. It seems protocol is to start from the beginning of the ride and work their way to the end of the ride to get the family members out. Depending on how many logs and also considering that this is a water ride (which makes it more difficult) its no surprise that it took longer for some families to be helped by a cast member. However, seems this family was OBVIOUSLY expecting that WDW stop everything they were doing to assist them IMMEDIATELY. I agree with some of the comments here regarding the family in question…attention seekers, Karens, no respect to what all cast members do.
We used to go once a year.
One year, while on space mountain, the rude was stopped with us on it. All lights were turned on. We could see how far up we were on this roller coaster track. It took about 10 minutes before the ride began.
Another year, we were trapped on Its a small world! That music didn’t stop.
We were also stuck in the Haunted Mansion for awhile.
We just figured that this stuff happens!
Was trapped on Small World too (about an hour) as a young child with my parents. Hated that song ever since…. Fast forward many years, and my wife was trying to convince me to get on it with her and my kids. I recounted my experience and told her NO. As we all know, happy wife, happy life. I relented and got on. We were in the last part of the ride where you can see the exit (back into the heat and sun) and we broke down. At first it was ok cause it was extremely hot out, but after 3 hours stuck there with that music, they finally started coming to have people exit their floats to walk out. I vowed that I will never even walk in the same part of the park that ride is in ever again.
Those kids will eventually need therapy! But not from being stuck on a “log ride”, but from being raised by a paranoid idiot constantly seeking attention!!
Boy, if she could have gotten away with it, she’d have said that the kids all had heart attacks, and was probably demanding up a storm. Sounds like a total Karen to me, raising some unfortunate kids who will be totally unable to deal with the harshness of reality once mommy and daddy are gone. Way to go, lady.
I was on the Ocean Motion boat ride as a kid and the brakes wouldn’t work. We went back and forth so many times I lost count. All they kept announcing was for everyone to stay seated until it came to a complete stop. Then the first wave of vomiting took place. One person threw up from motion sickness and it caused a chain reaction. People were throwing up all over. Then people started to jump ship while it was still moving. It had slowed quite a bit but the attendants kept announcing to please stay on the ride. They were freaking out.
You are most likely correct about the attention but let’s not forget how kids are raised these days. They are coddled, babied, spoiled, and told they are the best at everything they do. This mom makes it sound like they had a near death experience and I’m sure the kids think so now. I clicked on the story because I thought there was a story.
I think this post just screams the nonsense people think up to try and make a few bucks. I’m sure the kids were stressed but I think the parents were scared and caused it to be worse for the kids. You know getting on these rides it’s a 50/50 chance it could get stuck.
I AGREE 100% THAT IS THE VERY REASON WHY
MALPRACTICE/
INSURANCE RATES AND PREMIUMS ARE RIDICULOUS HIGH ALL THESE PEOPLE THAT WANT FREE MONEY WILL FILE A LAWSUIT FOR ANY LITTLE THING THAT HAPPENS THESE DAYS EVEN WHEN THEIR CLAIMS ARE FRAUDULENT
We have been to Disney parks at least once a year sometimes more. Don’t remember ever getting stuck on a ride and NOT being attended by a cast member. Also we were always compensated with a ride pass. We were doubly rewarded one time when we shared a ride with a youth after his parent couldn’t get on the ride because his mother had an infant in her arms. We offered to help her out. The cast member gave us an all day fast pass. It pays to be kind at Disney Parks!
Effin thank you. First comment I read and I’m with you. Is this world really full of this many people that are this dramatic. Here’s a great idea! Next time you have vacation time lock yourself in your house where nothing from this big bad world will ever give you so much trauma. I’m in my forties and have been stuck on at least 4 rides in my life. Even if I was that scared I’d have been more afraid of my dad slapping me for being such a drama queen! I know it’s a different world than the 80’s and I want to be empathetic to this I really do. But I just can’t with this crap.
Wow, you people are just brutal! Being suspended for more than a minute would most likely be a terrible experience. There should have been communication to remain in seats. There should have been cast members consoling the st k families. What is wrong with you people? Blaming the mother who couldn’t console her children. Wow, overlooking the problem that cast members did not do their job is the real issue here people. They should be trained to handle upset parents. The accusations commenters made towards this family is horrific. The reality that these parents were “passed around” is evidence the Disney employees did not do their jobs not evidence the parents were acting out looking for handouts. Disney needs to investigate why this family wasn’t care of. The need to look at their training and protocols. It is their job to handle parents and children. What does Disney do with all that money they collect from parents and guests with the absurd cost of entrance, parking, food and lodging? Families go into debt and spend thousands so their children can have this amazing experience. It is really sad From what I hear there are constant problems with rides and apparently lack training for cast members. This poor family. Shame on all of you! This was an easy fix people! Disney Happy used to be an expression used to describe every experience at Disney. Take care of guest at all costs. Safety being number one. I am so sorry this happened A fast pass is a joke. If I was in charge your visit would have been reimbursed with a year membership, gifts from the gift shop given by one of the characters. You would leave happy and thankful you spent who knows how many weeks or months of salary to take the children to Disney Happy. Maybe the parents could have done a better job but you know what- Disney was 100% at fault here. They are to take care of the guest.! Teach these woke cast members how to de-escalate a situation. Calm down the parents and children. In reality Disney has got the wrong people working there. Kindness and common sense, and taking responsibility doesn’t have to be taught. It should be inherent. Protocols and safety measures are taught.
Gail, thanks for your comment. I can’t believe the ugly, and judgmental comments on here. So much hate in the world right now. It’s shocking and very sad. Social media at its worst.
You think this family deserves a free vacation, free annual pass, and a personal meet with a character showering them with gifts – because they got stuck on a ride?
Two things can be true at the same time. It can be true that they had a miserable experience and Disney’s customer service was poor, and also, that this mom gives off total ambulance chaser vibes, which is really not cool. Disney should comp them a nice meal and call it a day.
Disney , should reach out to them and offer them free tickets and or hotel stay / new or makeup vacation. It’s the principal , usually they are good about compensating guests. I feel so bad for the kids and mom , that seems traumatic, and once he was having a asthma attack measures should have been taken immediately.
One time (choking back tears), my mom and dad were taking me through the Taco Bell drive-thru and (more tears), they said they were out of crunchwraps (crying uncontrollably now) and I was shaking and dry-heaving and…I can’t go on…I just can’t!
I tell you what, after some of the replies that I have read, some of you people either have no kids, no compassion , or no conscience when it comes to considering what a young family goes through when a child has a panic attack/and or an asthma attack attack. Those things can be very hard to deal with. Especially when it feels like no one who is supposed to be around to help even shows up.
Yes, it’s tough. But this woman was taking it out publicly on some underpaid kids. Life has hard moments but we don’t need to turn on strangers and act like they all owe us something for it.
Oh Karen, please tell your husband, Kevin, that there are many of us out here who feel so badly for your children, but not because of this Disney experience.
You chose to get on that ride deal with it stuff happens wonder how much they are going to sue for hope all they get it a free pass just be happy wasnt bad enough no on got phsycally hurt today s youth
We were stuck on Pirates of the Caribbean for 90 minutes. The ride started up twice but stopped I was congested so I went back to hotel. By 9 pm, I lost my voice. I coughed all night and stayed at hotel for 2 days until we flew home. People staring at me at airport. Managed to not cough on 2 1/2 hr flight. Went to dr next day and had pneumonia. My Dr did everything to keep me out of hospital. I emailed park suggesting they should evacuate ride. Never got a reply. I Wasn’t looking for money, just a suggestion for future.
Idiot how dare you blame those passengers as though they did something wrong they could’ve died the children have Experience more PTSD than you could ever imagine or you gonna handle Disney needs to pay millions millions actually Disney need to shut down permanently my only question to the parents is why would you take your children to such a place knowing what they’re about nevertheless they deserve millions
It’s all in the way the parents handled the situation. If the kids were scared they could have made it seem like a cool, fun experience telling them they would be fine and this was just temporary. If the parents kept their cool, the kids would have reacted differently but the Mom saying this was “horrific” didn’t help the situation. No one got hurt. Things happen ~ make the best of it. The parents are part of the problem. Their handling of the situation was “horrific”
We were actually stuck in the log during that time as well. Luckily for me and my family we got stuck in the beginning of the ride, right under the air conditioning. 👍👍it was super hot that day.
I’m 56, when I was 17, at Disneyland with my best friend, we were stranded on the cars, we had just gone over the bridge, and suddenly they stopped. I have always been afraid of heights, still am. Instead of walking us through the rest of the ride on the ground, they walked us up back over the bridge that passes the stage in Tomorrow Land…it’s about 20 feet up, which sent me into all kinds of ugly places. Still not over it, but proud of myself for surviving. They offered nothing. Grew up.in So Cal. Grew up at Disneyland. Currently boycotting them over their woke stance. Life goes on without them.
there is more trauma waitung an hour pus to ride something like that compared to 10 munutes on a breakdown when you know a fastpass will be coming. feel bad for the husband pressired to get off.. to DO SOMETHING.. and the poor kids who apparebtly have been taught to throw tantrums
This mother sounds like a real drama queen. If she had remained calm, her kids would not have been so panicked. “If mommy’s fine, the kids will be fine.” When my daughters were 8 and 9, some kid two cars behind us on the highest roller coaster at Six Flags decided to stand up in his seat. Of course, they immediately stopped the ride. Our car was perched on the very top of the highest hill. We were at least 100 ft high. I am afraid of heights but I never let my fear show. I told my girls to sit still, that we were safe, there was nothing wrong with the train, and we would be fine soon. When they saw me sitting quietly and not freaking out, they mirrored my behavior. We sat on the top of that hill for 15 minutes, which seemed twice as long, but then we were on our way and we had a great ride. We also survived an F3 tornado. It did everything but take the roof off our apartment. There was no warning. It was dawn and on top of us. We were on the top 3rd floor and it went right over us like a freight train. I thought the roof was going to blow. I was laying on top of my 6-year-old and 4-year-old with my arms and legs wrapped around them. I started saying the “Our Father” to calm them. It was the most terrifying experience of my life. The roof eaves were straining, creaking, and shingles popping off. I really thought we were going to be sucked out. You have to stay calm though for your children. They look up to you for strength and security. This mother sounds like she’s trying to build a case against Disney and make a little cash off it. I just don’t think that ride could have been that terrifying. All they had to do was sit there and wait for help to come. Try surviving an F3 lady. Now THAT’S one hell of a ride!
This is pathetic to no end.these people sound like a bunch of drama queens looking for a handout or too young to be on this ride. I’ve been going to Disneyland since I was this young and I’m now in my 40s never had issues or seen issues like this. You’re not supposed to climb out of these rides as it could be more dangerous but I dont see any danger here. “Call 911” gimme a break!!!!
When you need a police officer you don’t go to the fire station, that’s the reason those staff didn’t help you, it’s not their job to help patrons off rides.
Exactly! I was stuck on a Rollercoaster upside down for 20min until maintenance could get to us. I guess a cast member should’ve came up there to console me. Get outta here! When u get on a ride, you already have a pre-conceived risk. They also have those risks posted. This was an unnecessary Disney drag. I go to Disney every year for 35yrs all the way from Ohio and will continue to do so. Get a life lady.
Literally thinking the same thing! Boo, f*n hoo. You got stuck on a ride. You weren’t hurt. Suck it up Sally and go about your day. I’m sure the kids will need therapy more from their dramatic mother than this event.
Years ago, when my daughter was young and I was teaching in the Orlando area, she was on Splash Mountain when a hot cinder from fireworks struck her eye.
Disney sent an ambulance. I was not present, but I was pretty upset. They made sure she suffered no damage and treated her eye, but all they offered was a fast pass.
I can see a multimillion dollar lawsuit because of over coddled children or greedy parents wanting to make a quick buck at the expense of their children
Exactly. Waaa waaa waaa…. Play stupid games, wind stupid prizes. Don’t put your lives and those of your children into the hands of strangers. Why wasn’t hun and on ride??….. because he knew enough not to. Don’t whine about aftermath of your own choices
Oh give me a break! I agree with the cast members!!!! Next time stay put. You did more harm by exciting the ride. What a bunch of attention seeking cry babies!!!!
I agree with many!! As a mom of four , like many I’ve been to Disney several times and other parks as well!! Lady you are the mom if all of you’re children were suffering from the trama on something that happens quit often at any park then dang I’m surprised they weren’t affected by the crazy long lines as well! With the title of the write up I thought wow I wonder what horrible thing happened then I read it and all I could honesty think was WOW IS THIS WOMAN SERIOUS!! NOT A SOUL INJURED, NO ONE SHOT OR KILLED and this woman is is flapping because her children had anxiety problems because they had to sit still and wait! That’s the problem with the world today no one can stand to sit and be patient! Life doesn’t follow our rules it don’t always happen the way we want or except sometimes things just unfortunately happen it might be wise to teach you’re children that now so when they are left in the real world they have empathy and patients for things around them!
Really sounds like a frightening experience… hope you’re not suggesting this family is looking for a handout… personally I have no desire to visit Disney. So much else to see/do out there
First thing I thought if these children were in that much of a panic would you spend that much time running around trying to talk to someone or would you leave the place quickly
I think Disney and all their woke B.S. makes them a garbage company. However, this laughable. PTSD from being stuck on a ride? Come down to the VA with me, lady. You have NO CLUE what actual trauma is… Get a grip, people. If this is the worst thing that’s ever happened to you, you have zero problems.
Did anyone confirm this far fetched story? If the ride was down for over an hour with no contact from cast member, which is extremely unlikely, there would have been many others stuck on the ride as well and would have many folks to collaborate the experience. The story seems to be at best a gross exaggeration or more likely a flat out lie. How could she not console her over reacting children, even if she was in the seat behind for some stupid reason she could easily reach her arms to them and if the boat was stopped for the hour she claimed it was the kids could have climbed on to her lap. Could have at the very least made it slightly believable 🤪
I think it would be much more dangerous to get off the ride than to just stay put and always try to stay calm because children copy their parents reaction.
I come from poor people, so I’ve never been to Disney, sadly. But I I get stuck on a ride at a carnival once. It was this super high double ferris wheel.. like a regular ferris wheel, and then an entire second wheel on top of it, qnd as they spin they also orbit each other. We get stuck right at the very top, but slightly toward the front, perfect for the whole place to crowd around and stare at us. For hours lmao it wasn’t scary (it was only myself and my cousin and we were like 9 so we didn’t even understand what things could have gone wrong lol), it was more embarrassing than anything. And boring. It took the guy running the ride over and hour to get it going. And the funny thing is, we watched him climb up the ride and plug in a comically large electrical plug and then it was fine and they let us off lmao we were the only ones on the ride it was humiliating.
Amen, wanting freebies and attention. What was the fear?? That they were going to go down the hill?? Isn’t that the point of the ride?? With that thought process in mind, the kids were traumatized by the car ride there.
This sounds like someone hoping to get paid. Not that they didn’t break the rules of the ride. Every place in the park is under video surveillance and when the tapes are released the truth will come out. In the words of Willie Wonka “You get nothing”.
My kids were trapped at the exact location but instead of turning it as a negative experience they marveled at the beautiful view from that location surrounded by the red rock which framed the view of the castle 🏰 and began taking pictures producing our next XMas card. Its all how you spin it and reinforcing negative behavior will be detrimental to your young children. Instead make it a cool experience and that will teach your kids to smile and endure lifes challenges with a positive outlook. Disney is still the happiest place on earth, especially the new Guardian ride woot woot!
We were stuck on a ride along with our grandchildren but we did as you should, we stayed on the ride until they came and walked us off! Things happen. People that keep trying to get money from Disney all the time causes the prices to go up!
Agree. Too many trying to “dig” at Disney. Been on several rides that break down and always had cast members walk us out (I have been to Disney 76 times). Perhaps her kids shouldn’t have been on the ride to begin with.
Do you really think eye spy would work with kids who are inconsolable and having a panic attack? The parents would have to shout over them, which would exacerbate the situation.
How does that statement affect the fact that people are weak-minded weak-willed cowards who in all reality need to grow up and stop being so afraid of life itself?
Geezus dude. “Weak-minded”? You can’t be serious. These are all children under 10. YOU need to grow up. I feel so sorry for you and the people in your life.
Yet they are riding a ride where they DROP but they were more afraid of being stuck near the TOP of the hill! I mean, common! You are near the top of the hill where you DROP ( a big drop) yet you are more afraid of that. Parents overreacted and got upset. We get stuck on Haunted Mansion, the part going backwards, yet we do’t panic!
Fast Passes, PFFF, come on you don’t treat PTSD with a fast pass. Come on Disney we all know the only way to fix their kids trauma would be with a free vacation or maybe a cruise!
Thank God no one was hurt. There gave been tragedies at theme parks and people have been killed. Hopefully they will all count their blessings even if the customer service was nor up to par
Stupid. All of these comments show no knowledge of that point in that ride where they were stuck, and how scary that would be for little kids that age. Parents raising 4 kids are not snowflakes- you grown Disney addicts are!
Stfu. They probably were fine till there slow ass mom made them scared for the lawsuit. It’s unlikely that the kids atually screamed and were ignored. Listen to it. There is no way they way disney traines there workers that any of that would of happen.
Yes!!! That would be very scary for small kids. And it is pathetic the staff was not sympathetic. Not mature enough to offer the correct consolations. And wow, it really is an epidemic, the amount of Disney addicted grown people. It’s obsessive and bizarre.
CC, all we know is mom’s story. We don’t know Disney’s. And these kids were big enough to go on the ride so they aren’t “little” kids. They were scared of being at the top of a hill? Wow. Yeah, scary when there were about to DROP on the other side! What is scary about being stuck going up a hill? And how do YOU know Cast Members weren’t trying to help? I doubt that and I doubt they were left there for an hour. Can you do some research and report back on what actuallyhappened?
All you people on her saying they weren’t just trying to get something or should have stayed put are ass hats. Just because you haven’t experienced what they did doesn’t invalidate what happened to them. If it had been that long and no one had said a word to them, that is not protocol and that is on disney. How many of you parents are willing to just sit there and let your child have an asthma attack? If you say you would sit there and do nothing, you really should rethink your priorities as a parent. I would have done the same and got my kids away from the source of the problem. Get over yourselves acting like you know what’s best for everyone regardless of the situation. You weren’t there. I applaud them for taking action when no one else was.
Having been stuck on a ride or two, Disney’s protocol is top down, so they would be the first to be evacuated. With that said, they will always try to get the ride going before they do an in show exit. If she and her husband were present thateans the ratio yo kids was the same as I have every day. I can handle mine and I would find ways to distract them until help arrived. She is just looking for a lawsuit. Too bad it’s built into the contract when you purchase a ticket that you tide at your own risk. If your kids are not emotionally stable enough to handle a breakdown then done take them on thrill rides.
If I could up vote you I would!
It seems Disney is not for families anymore- (they’ve shown that in many different stories like this) just adults who want to act like kids.
Oh please. Grow up. Want to experience something REALLY terrifying? Try having a gun pointed right in your face by a jackass robbing my place of work. She could have used it as a teaching moment, but chose not to. Cry me a river.
It sounds like the parents didn’t help the situation. It may be the wording, but I have a feeling the parents made the situation worse. I could be wrong. I’ve been stuck on rides (even as a kid). No big deal. I didn’t think I was going to die or anything. It sounds like the kids learned that from somebody (the difference in how society has changed is incredible!! I blame MY generation for all these messed up kids. People under 30 are often SO undisciplined- no offense, but its true! I can keep track of what time it is by watching them go to the bathroom every hour on the hour- almost to the minute. It used to be that unless its an emergency, you only go to the bathroom on your break. They REFUSE to stay off their cell phones at work- even when they aren’t supposed to have them. Perhaps I should blame management… But its everywhere. And since covid, they won’t keep a job and have horrible work ethics in general. They expect everybody to cater to them… The entitlement thing…
Can you blame the workers? You have so many people who complain and look for problems in everything… If you approach the wrong person the wrong way, they go ballistic and blow things out of proportion… I wouldn’t want to deal with that issue either… The workers can get pulled into an even bigger mess… Especially when these entitled people think they deserve more than the employees have the authority to do…
On another note, I’ve had a few friends who worked (mechanics) on rides at various parks (Kings Dominion, Six Flags, etc)… They had to replace brakes on these rides with old previously used and replaced brakes and parts… They had to sign off saying the ride was safe, knowing the replaced parts were already used and worn and just as likely to break… Technically, they DID replace the part, but it defeats the purpose if the part isn’t new. That falls on the park management. They make the maintenance workers do this.
Rides break down. They always have since these rides were invented. Machines break down. Cars breaks down on the interstate… What do these kids do? Do they have asthma and panic attacks then? WHAT IS UP with all these kids and panic attacks? Kids used not to get them, except in rare cased. These days, it is SO common! Then I think about how kids are raised without discipline these days. They are taught to look for issues and to be demanding of others…
It scares me! My wife worked at nursing homes… Its bad enough that the establishment in these places doesnt care or have any humanity… But then the young kids who work there (and a couple of older employees) don’t care… They neglect the residents… They don’t go out of their way… Part of me understands… They are often understaffed (budgets, supposedly, yet if you see how much each resident pays… they should have more than enough money… But it all goes to bonuses to the directors and higher ups…)
Basically, if you and your kids set your expectations for perfection in this world, you’re going to be disappointed…. The world has a few lessons for you…
Saying that we can’t “invalidate” what they experienced just because we haven’t is disingenuous. Even if we have experienced the same thing, you would just say “everyone experiences things differently”. Well, many people have been stuck on rides or in bad spots before, and people and children even have been through MUCH worse than this. There is no doubt that either the kids wanted to be on this ride, or the parents negligently forced them onto it, so either the parents are to blame or the kids knew what they wanted.
Regardless, we can 100% “invalidate” this situation because there has to be a line drawn at some point. Just because two people can be pushed and fall and be “traumatized” by it to different degrees doesn’t mean we need to justify the victim completely shutting down and becoming severely depressed over it. There are degrees of acceptable responses. Sometimes people need to just suck it up. These children will be fine.
Besides, what are the parent’s expecting? Lifetime passes? Millions of money? What do YOU consider to be proper repayment?
I have to say, the asthma attack was the only trama they probably experienced. It’s not Disney’s fault the child has bad lung problems! Also, what if the family got up and the ride started moving again? They would die! Stay put and have an inhaler on you!!!!
I just vomited a little in my mouth after reading your defense of this whiny family. The image of these screaming and shaking kids and the equally hysterical parents is laughable. Summon the therapy dogs and social workers!!! And the lawyer since they’ll probably sue. LAME!
Ivy you hit the nail on the head exactly why people under 30 are such candy butts still living with mommy and daddy because the parents are to busy to make them grow up and have some responsibility sad situation
“Emotional trauma?” Please. Emotional trauma is what I had on 9/11 watching the bodies fall out of the tower, knowing any of them might have been my uncle. That’s trauma.
Being stuck for a few minutes on a ride? If your children are having PTSD from THAT, that’s on the parents.
So that’s the only type of emotional trauma allowed? Stfu these were kids, under 10, who had no idea what was going on. Also it wasn’t “a few minutes” it was over half an hour! You need to grow up. These are kids. There are different types of trauma. Get over yourself
They knew what they were expecgting! Tjhey were on a water ride with a large drop!! You think that the drop might not be trauma? and quit saying “little kids under 10”. They aren’t little if they are on this ride.
You’re right. There are indeed different types of trauma. This isn’t one of them. For something to be considered trauma, a threshold needs to be met. That’s why a papercut isn’t considered traumatic. The kids are fine.
I am sorry you had trauma we all suffer trauma and trauma is different when you are young! To all those pointing out they knew what the ride was, Yes, they knew what to EXPECT this was NOT what was supposed to happen. Excuse me were you in that log? Did you spend over a half hour in the sun and heat with asthma? 10 is still young just because you are big enough and “brave” enough to go on the ride the drops only last a few seconds NOT 30 minutes or more.
Stuck in the sun? You obviously do not know this ride very well. It’s inside and nice and cool. Yes Disney should have made an announcement and yes maybe the anticipation of the drop was already freaking out the kids… like non stop anticipation for the drop that doesn’t come. But that only lasts a minute or two until you realize you broke down. These kids are having an asthma attack and a freak out because many kids are raised in a “padded room” or with “kid gloves”. When my nephews were young their mom would cover their eyes on toy story because Sid ripped a head off a doll. Heaven forbid they see that…
We were stuck on the great American movie ride which broke down in the Tarzan part. For 45 minutes listened to Tarzan do his yell. I think Disney should pay for my Trauma. Please. I just don’t get people. Just raising future cry babies.
Same here- Star Wars ride broke down- we stayed in our seats until cast members gave instructions- they were very kind and courteous esp to anyone with a disability that prevented them from walking down steps. We did get a fast pass…and I thought that was a perfect way to handle the inconvenience.
In the specific position they where stopped in, and with their little ones all feeling like they were in danger, it doesn’t sound like a very safe way they had been left hanging! I don’t think it’s your place to accuse someone you NEVER met of looking for handouts 😡
I believe the attitude of the parents can make or break the children. I’ve been on several rides that stopped for a period of time…. We created a game of eye spy to keep the kids occupied. No trauma here. I believe the word trauma is one of those overused words.
People implying that absolutely everything bad, or even just unfortunate, happening to them is supposedly trauma is just a huge f*** you in the face of those who actually had to live through trauma and deal with the aftermath every day.
This here feels like a mother who calls everything trauma and acts accordingly, naturally the children will copy that behavior because that’s what children do, at their age you can pretty accurately guess what parents are like by the children’s behavior.
Exactly! How did a 5 or 6 year old know something was wrong in the first place? All of he kids were screaming and the oldest shouted “call 911”? It sounds like they were stuck for about 20 minutes and the Dad decided “They should get off” You mean they could have got off the ride right away? They chose to sit there for 20 minutes??? And all Disney wanted to do was give them a free pass… If your kids are that mentally unstable you probably shouldn’t take them to such a dangerous place.
Exactly. I mean don’t they tell you to exit the ride? It’s not like the ride was 6 feet from the walkway! All they had to do was wait for the bar to release and carefully help their kids to the walkway beside the ride and exit. But no, parents are saying they had to wait an hour for help. I doubt that.
Bully for you There’s these people traumatize this not a small thing it’s huge. There’s these people traumatize this not a small thing it’s huge Someone could’ve died how dare you minimize it you’re an idiot
Sorry, but this is 100% the fault of the parents for bringing their kids on the ride in the first place, knowing full well that they have panic issues and would not be able to handle a possible malfunction. I’m not sure what compensation was expected honestly. They should be thankful they got that fast pass considering how difficult it is to get into lightning lanes nowadays.
Disney is currently facquoked.
Not surprised you true believers don’t understand the scare of 4 kids under 10 being trapped on a ride might be bad. But then you folks wanna call the mom a birthing person, so lol. I bigtime hope they sue.
LOL, that’s not something that can be sued over. Rides break down and that ride takes quite some time for the CM’s to make the rounds and get everyone out of the logs. My son was on it when it broke down and had to walk out, it took at least double to normal ride time for them to walk back out. It takes time to collect all of the people.
Make up your mind..you’re mixing your stereotype, obviously so you can’t treat the situation according to your predisposed political viewpoint.
The “woke” liberals you’re complaining about that would use the term “birthing person” or whatever, (which nobody has used besides you, btw) are the ones that would coddle the kids in this supposed situation and agree that they were traumatized. It’s the conservative right-wing crowd that is traditionally the one to ignore emotional traumas and think kids are getting soft and should “suck it up.”
If anything, you’re the one being the whiny PC liberal here…apropos that you brought up “birthing persons”!!
We were stuck at the top of Everest once. The part where it looks like the track is destroyed ahead. Front seat even. My kids didn’t freak out. We were in insane swells sea kayaking once as well. My daughter started to panic, “muuuuummm….” Where I promptly told her to keep a level head and follow my track and she’d be fine. She immediately focused. I know all kids are different, and this lady’s kid has asthma, so that’s a bit scary. But, kids need to be taught how to stay calm in scary situations because panicking causes accidents. What if the ride started moving as they were pulling those kids out of the logs? Panic made these parents act irrationally. And they’re passing that mentality onto their children based on the description of how they were acting. Acknowledge their fear, but then encourage them how to stay alert and strong. And not once on a family outing. These things need to start at home at a young age so these situations don’t happen in public.
To be honest, I felt a little panicky just reading it. Being stuck on a ride can be fun but stuck on a steep incline or upside down would be awful and being trapped in that harness with your children full on begging for help IS pretty traumatic. At the very least, the rest of their day was ruined being shuffled around like that. Why didn’t anyone make an announcement or walk up to help, or at least let them know help was coming? Something? I think some of you are lacking empathy- and Disney cast members aren’t supposed to have a hive mind. Someone could have taken some initiative at some point. Do you know they call guests peasants? Maybe that changes your viewpoint. They look down on guests. It’s just another day for them.
It’s clear these responses and how the staff responded and you saying that you would probably call them peasant too Disney’ Needs to be closed for evershut down forever
I was a Disney cast member for 6 years and never heard any cast member call guests “peasants” or anything else.
All these commenters need to remember that: 1. this is only one side to the story.
2. There is a protocol to handle these situations. If you can imagine the number of guests on an attraction at any given time you’d realize it takes time to get to everyone.
I sure wish people could have some compassion and no matter if you think they are trying to get rich from this incident let Disney deal with it…these rides are starting to become more prevalent in the news lately that have had horrific tragedies as a result of negligence or malfunctioning rides. Instead of ripping this family apart, just disagree & move on because it was their experience. Be kind.. if they were doing this for their own GAIN, true colors shine through.
The most horrific malfunction I heard about to a guest at Disney was because someone exited a stuck ride on their own and got caught in the mechanism when it started back up. There is a reason they tell you to stay put.
Yeah… why would you put kids prone to panic attacks on a thrill ride? I bet the younger one had to stretch, with Mom’s encouragement, to meet the height requirement. Best a company them on the carousel.
We were stuck just before the drop on Rise of the Resistance. It took almost 10 minutes for an announcement to be made to stay put and 20 minutes for cast members to reach us. For the first 10 the noise of the ride was still blaring and we couldn’t exactly tell if it was the ride or actual alarms. Admittedly I was nervous but we stayed calm for the kids (6,7&9). We tried to focus on getting to see the ride from a different perspective, haha. Got our fast passes at the end and shook it off.
I got stuck on Splash Mountain after the drop when i was about 6. And yes there were people on the lift at the time. I got stuck on Indiana Jones…which actually was freaking cool as hell.
What most people don’t realize when they are stuck on a ride is how long the track is, how long it takes to walk the track and the areas to be able to remove guests. It could be that the intercom was not working in that particular part of the ride.
For this family to panic that much on the lift of a ride, where you can actually see a safe path off, blows my mind. The parents should have spoken calmly to their kids and maybe sang a song or something for the younger kids to stay calm. Panicking themselves and then getting off the ride….they could have gotten lost in the many walkways that attractions have to get off safely. And honestly, when there is a break down….what exactly did they want to happen? Things happen, and getting a fast pass or whatever is something I would have been happy with. And honestly, I didn’t even ask anything for when we got stuck on Indiana Jones cause the walk through was absolutely amazing! It’s cool to walk through rides!
What happened to her children to make them so emotionally fragile? If that caused them to spiral, I shudder to think of what real life will do to them.
Having a panick attack and beginnings of an asthma attack but screaming? Nahhh…. you just saw $$$. You can’t breathe during a panic attack, let alone fill your lungs enough to scream, and add asthma to that? I call BS.
I was trapped for over an hour in what a small world ride in Disneyland years ago. Imagine hearing the music playing over and over again and being trapped in a small dark passage way. At the end some passengers realized that no one would come to help us, and we had to climb out of the boat and crawl our way out on a very narrow platform by the side of the boat. It was dangerous but we were all desperate. It took us about 15 to 20 minutes to make our way out. And when we finally made out we realized the rest of the passengers were still stuck and no one was coming to help. We surely made the right decision.
Actually, you made the wrong decision. Clearly. Nothing to be proud of. If you felt “crawl our way out on a narrow platform by the side of the boar” was the right thing to do, you are clearly mistaken.
I wonder how many of these commenters are actual parents. To chastise these parents for thier trauma is cruel. What a sick world we live in where empathy does not take precedence over loyalty to a brand. Disgusting.
I’m a parent of seven. And all I read was a big ‘ol bunch of drama. We got stuck on Test Track, outside, on the embankment, for more than 20 minutes. If you remain calm, so will they. Stuff happens. If you have kids that are nervous, don’t ride.
On my first visit too Disney land I was stuck on the peter pan ride with 5 other kids my age. (2 in the cart in front of us and 2 in the cart behind us)They’re wasn’t any announcement about the ride being broken, the lights just came on as we sat there. Only one person out of the 6 of us had a phone and my mom was able to call my cousin next to me. She informed us that the ride broke and that were fine. We sat there for maybe 30 minutes to an hour until the firemen came and helped us down with ladders. We were given a fastpass for our troubles. We were fine with it because we weren’t in a risky situation, just sitting in the in the air. It was definitely something I’ll never forget. Hahahahaha
We got stuck on Spaceship Earth where you are descending backwards for about 20 minutes. I told my wife I was going to take a nap if it took much longer. We got stuck in It’s a Small World once too. That was super annoying hearing the song on repeat. We’ve probably been stuck on other Disney rides at some point, but I don’t remember which ones. We usually just take it as an opportunity to relax, especially if it’s in an air conditioned area, or there’s a good breeze on a hot day!
I feel your pain, we got stuck on Small World for about 45 minutes with that song on repeat. They finally cut the song after about 30 minutes, which was much more tolerable without the sound. We also got stuck on Pirates right under where the skull says “Dead men tell no tales” for about an hour, that too was not enjoyable. They finally got around to us and we were walked out through the back area.
We were stuck on Thunder Mountain Railroad twice. The first time my son and nephew were young. It was on the incline that looks like the rocks are falling. We explained to them that we would be okay and they would get us off the ride. They actually thought it was cool getting to be escorted from the ride and seeing the things that most people never get to see. When parents freak out so will the kids.
I couldn’t roll my eyes harder at this. I have two kids, 11 and 6, and we’ve been stuck on plenty of rides including splash mountain. That incline was probably uncomfortable for them, but kids don’t panic like that unless the parents do. Trauma? Please. Kids are resilient and understand difficult situations if you take the time to explain it. Seriously, give the kid your phone while stuck and they’d stay up there until the battery died. This sounds like extortion, honestly.
My family my young kids got knocked down the escalators in the Mickey and friends coming down to the park when it just stoped !!! One lady cut her leg my son fell on a man hit his head very bad !! Disney didn’t care all they did was tell everyone to start walking kids screaming in fear it would start again!! 5 floors down !!!
Seems like this woman’s kids are too soft to be riding such rides, they should be kept at home wrapped in bubble wrap.
I would of told my kids everything will be fine and if they continued I would of said stfu but I did not raise scared of their shadow humans.
What an idiot… Fine. Get off of the ride before you can be safely accommodated because you think it is better for your family to die instead of waiting for an hour or even hours to be safely unloaded… Yeah, the situation sucks, but it is insanely stupid to attempt to disembark a ride, especially when you are on a freaking incline. She’s lucky she didn’t watch every one of her children fall to their deaths…
When my son turned 7 he wanted to do Goofys Barnstormer alone. It was getting stormy so I told him one ride. The ride broke down on an corner slope. My son was terrified being alone. After 15 minutes with no action by the breakdown it started raining. I started yelling after another 10 minutes in the rain. It took 45 minutes total to get him down. He was shaking and soaked. All we were offered was a dry tshirt.
I have 5 kids and not all of them love thrill rides. I honesty wouldn’t let my kids ride some of the thrill rides because they wouldn’t enjoy it. We have definitely been stuck on rides before but never any real issues with it other than one kiddo needing to go to the bathroom 20min into our wait. The only thing I see with my kids causing a panic, even with the adults in my family would be being stuck upside down on a ride. I do agree with comments about kids playing off parents emotions, mine sure do. I won’t judge though…maybe they have some children with medical issues not listed that would cause such fear or maybe they just are kids that scare easily. Who knows, regardless it is true there are always people trying to get attention or looking for what they can gain from something. Only they know the truth.
WOW a voice of reason!!!!!!
Thank you, Andrea!
I would like to add we also don’t know the condition of how they were stuck and how hot it was, I believe all the drops on that ride are outside, so they were in the sun.
If the kids are that scared of things and need to be coddling MAYBE Splash Mountain was a bad call on the parents. Did they not walk the kids by the ride. Did they not see the drop?? It’s all on the parents. And yes I have kids. My 2 year old favorite ride was Haunted Mansion and her favorite Disney person is Cruella De’Vil. She went as a dalmatian for Mickey’s Not so Scary one year just to she Miss De’Vil she was 2 and a half. It all depends on the parents.
Back when they did the electrical parade the rides would shut down(not sure which ones, it was probably 20 years ago). I was on Splash Mountain with my parents and younger brother. We were just about to the top to go over and bam, lights out and we stopped moving. Cast members came by and said the parade was going on and the ride would be back up in a few minutes. I was upset we couldn’t see the parade lol. No one freaked out or expected something after, some things are just out of your control.
I could only imagine the panic attacks those kids would get if their family car broke down going up a hill or over a bridge! Give me a break…get a life!
I’ve been stuck on rides everywhere. You stay on the ride until it starts again or workers come to get you, this is basic common sense.
These people sound like complete drama queens
My issue is she is saying her son is having a severe asthma attack and screaming…..as a medical professional and someone who has breathing difficulty, I can assure you if he’s screaming he can breath just fine. So either A) momma bear is exaggerating the situation or B) kid was not having an asthma attack.
Yep! As an asthmatic I can attest that you cannot do both, scream and have an asthma attack. And my other question is, if the kid is that bad of an asthmatic, why would he not have an inhaler on him when they are separated in a ride? Just in case, he should have a small backpack/bag with him with his meds.
These people critizing must NOT have kids!
If I’m stuck on splash mountain at an incline with my kids and they are scared/panicking and I can’t hold them all because of the incline. I would loose it!! Deep down I would be scared out of my mind let alone trying to protect my babies.
I would complain but I definitely wouldn’t make Disney compensate.
That idiot saying that it’s the mom’s fault…you’re ignorant! Disney is at fault for not training their staff right.
You are weak. You mind is weak. Your perspective and hold on reality is weak.
You and people like you are literally causing harm to the world with your outlandish weakness and demands to be met on equal grounds and have others respond to your weakness in your favor.
People who see the world the way you see it are irreconcilably inhumane in your level of weakness.
Please do not breed any more than you have. You are poisoning the world with you mind.
Oh, they are trained right lady. Trust me, as a former cast member, we are all trained to do absolutely nothing beyond calling trained security and medical professionals to assist. It is not our place or job description to interfere, compensate or attempt to assist anybody in these situations, for it always risks exacerbating the situation. More times than not, people have greatly exaggerated any interactions of a cast member trying to assist them in order to get more in return out of sense of entitlement.
Not doing anything well above their pay grade and abilities is the right call and that was the cash they all made.
I was stuck on a ride and it was terrifying. But things happen. This mother needs to grow up. She’s
teaching her kids to be whimps. Traumatized? She’s using words to entice a cash settlement from Disney.
This is nothing more than another example of how a weak minded individual can and will produce weak-minded individuals that can’t handle simple reality as it occurs to them.
I can think of nothing more common, in regards to uncommon experiences, that sometimes does happen than this. All right that really shouldn’t break down and most of the time doesn’t, actually did break down.. if you, and your family, are so weak minded and so weak-willed that this caused you emotional harm the f****** truth of the matter is you don’t deserve to be alive. Crawl on to the side and die and let the rest of us move on you weak piece of s***~
The kids will be fine. I was also trapped on that ride many years ago at age 6 with asthma. I still remember sitting in the ride for what felt like an hour, stuck right before the big drop, staring at the danger ahead sign and hearing animatronics proclaim my doom over and over (pretty sure that last part was a nightmare lol). Terrifying at the time, but now I look back and laugh. The kids won’t be “traumatized”, they will be scared for a little while and then they’ll get over it. UNLESS, of course, the parents make a show of being super scared and signal to the kids that there’s real danger… 🙃
Oh geez! There’s absolutely no reason to be “traumatized” while stuck on a log ride. This woman is obviously setting the stage to sue Disney over a minor inconvenience. Which is apparent by the fact that she seemed to be more focused on getting more than a Fastpass than reassuring her “traumatized” children. What a great example she’s setting for these children. Pathetic, to say the least.
Can’t help but think that it was the parent’s own fears & panick that triggered their kids panick & fear. I’ve been stuck for longer periods of time as they loaded & unloaded disabled people. But no one panicked themselves by assuming this was the worst case scenario that: the ride was broken, Disney abandoned them, so guests had to fend for themselves?? If the parents distrusted Disney that much, why take their kids there?? After letting her own fears panick the kids, what did she expect from the Castmates?? The person most capable of calming the kids are their parents, not a bunch of strangers – ‘castmates’?
What exactly are the parents expecting to happen here? We could argue about whether or not the cast members should have done a better job at communicating with the guests. Or the parents could have done a better job at keeping their children calm. But at the end they were offered fast passes. What else are they really expecting from cast members to reasonably do after the fact? The way this is written just leaves the impression that the parents just continued To escalate the situation.
Lady, if that is the worst things your kids ever go through in life you dhould consider yourself lucky. Stop babying them and they probably would have thought it was the most exciting part of the day. Parents start letting kids learn about how life really is.
I was on space mountain when broke down. They turned on the lights and sent each rocket one at a time to finish the ride for those on it. I loved it even more. I got to see space mountain with the lights on. As far as the family of egg heads, why do you have riders with you so young? Yep, sounds like a hand out situation to me. And FYI rides break down.
Feel like the kids behavior may be somewhat influenced by the parents, 3 kids panicking that bad – we sat for 45 minutes on Indiana Joans until they were able to walk us out, if it’s a large ride it can take a while to get to everyone. Interested to know how long it took them to walk out. Sad that kids were so negatively affected, but it could have been handled better.
I am pretty sure this woman is crying emotional distress in plans on getting a lawyer and sueing. Straight up bull crap. Trust me lady, your kids during their life will go through worse. Get off your “I want money kick”.
Is the drop like in the shade just before you go down and really I get it kids can freak for the littlest things but they acted like their lives were in danger. I’m sorry but like that’s not the worse ride or particular spot to be stuck for a little bit. It probably wasn’t safe to bring them down and they were working on fixing it without removing people. This is what handing out participation trophies do to kids.
clearly you have no clue how a ride operates. If it stops for one, it stopped for all. But there is no magic, get everyone off of the attraction at once button that can be pushed. If the ride needs to be evacuated, then they start to evac the guests, one ride vehicle at a time. And it looks like the lift hill is not where they started.
Seems like there’s problems at Disney in a daily basis. Part of the problem is the aging of the park and rides and secondly, the staff are young teenagers without the proper training on handling different situations on the rides and possibly lack of regular staff members who do know how to handle the situations. I wouldn’t waste my hard earned money on Disney!
so, basically, you have no clue about how a theme park is run. There are no young teenagers employed at Disney. Not one 13 year old is running an attraction. That is right, not one young teenager.
Rise of the Resistance is less than 3 years old, yet goes down continually. Definitely not a case of aging rides or the park. Quit just making things up
Really? If you’re children are that sensitive and young it’s not the cast members who are negligent, it is you, the parent. Just an FYI for living, any mechanical thing can break down: cars, boats, rides, ac’s, washers, dryers, toys, TV’s, trains, planes, etc. Be a better parent and accept responsibility for your children and their welfare.
The parents should have talked to their children beforehand about the possibility of a ride breaking down and what to do. You stay seated and remain calm. The parents are at fault here. If an earthquake happens at school, kids are taught to not panic and to duck and cover. When kids are no at school during emergencies, it is the responsibility of the parents to teach the kids how to behave and in this case the parents failed. If one of those young children had fallen, it would have been the fault of the parents. You are always told to remain seated and stay calm.
My 8yo son and me had to evacuated in May from Incredicoaster at night. We were stuck on the second highest hill on the coaster. I am claustrophobic and have a huge fear of heights. I of course was on the cliff side lol. It took over 30 minutes to be evacuated. I was keeping my son calm while I internally was having a panic attack. I couldn’t reach my Xanax to help. My son thought it was one of the coolest things he has experienced at Disney. When we finally got down they offered us fast passes and the CM addressed us off to the side since I declined any fast passes. It was 9pm and our last night. I explained that and told them I would be fine and that it made my sons birthday trip the best ever. And secretly told myself no more California for me only World after that lol.
Wow. Maybe you shouldn’t have chosen Disney world or land for the first place to take your children out of the house. Like have you never let them leave the house?
This stories depiction of the child’s panic attack looks worse than mine, and I’m an active duty Naval officer.
I’m kidding. This story is wack, I do feel bad for the children that their parents failed them this much.
My family (of 3) was there at the beginning of May and we actually got stuck on Splash Mountain also. Not in the same place, but still. The CMs were very quick to come and get us off the ride and escort us thru the inside of the ride to the back where they gave us all water and a fast pass to come back at any time once it reopened. I’m not sure I buy this entire story. While I’m sure it may have been unnerving to be stopped, PTSD seems a little over dramatized for Splash Mountain. It seems someone may be wanting attention and more than just water & a FP.
This is so sad to see. Not the fact that it happened, but the fact that thia parent is making it seem like her children were traumatized. She’s a terrible parent if she cant calm her children down during this completely harmless situation. The ride got stuck. It didnt fall off and y’all were stapped in. Dont report of this hyperbolic woman trying to make it seem like her children just got back from an active warzone. Garbage article, garbage woman.
This family sounds like they have many emotional issues. They over reacted to the situation, scary as it may have been, but they all over reacted. This family doesn’t deserve any free hand outs! They need to learn how to control themselves during emergent situations. A cool, calm, controlled atmosphere is how one gets through unexpected scenarios like this!!!
Jesus just quit your whining. So you and your family sat in some seats at the top of the hill for a little bit. If you’re 7 year old can’t handle that then you need to work on your parenting skills.
You need to model better behavior for your kids, in situations like that and at home. If your child is screaming “call 911” there are some deep seated issues there.
I am a cast member at splash mountain and was working the night of this ‘inicident’ and in 12 minutes we had the attraction clear of guests and walking them all out no one was in a log also there was an announcement right after the stop and every 2 minutes there after as
We go to Disney World every year. I’ve never been on ANY ride at Disney where they didn’t make an announcement when the ride shuts down. They’re always telling guests to stay seated. So, I do believe what you’re saying. Disney clears broken down rides fairly quickly.
The parks aren’t “for kids”, they are for everyone…. Kids cannot ride all of the rides until they are tall enough and even then much of the time they cannot ride without an adult.
So this is hilarious….when I was 11 this exact thing happened….I’m now 39 and have no PTSD….and never did. I’m going to be honest when I say that this is frankly ridiculous, and if her and her children are such snowflakes that the trauma of sitting in a log securely Strapped in And not moving then to be Blunt they need to go to knotts berry farm and stick to the tea cup ride or the one with the spinning bears …good god…i mean really? One of the safest rides in the history of Disney and they’re sitting here claiming they thought they weren’t going to die?…I smell scam and someone looking for a payday. If anything her children are morons for exiting a ride especially one sitting in running water that obviously had stop for safety reasons, also they’re not going to access that ride unless they can do it safely, that’s what ride engineers are for….sigh. most people have noticeable that under that water are cables…pulleys…and track….the cast member can’t simply walk up and say “ya’ll ok…you need some drinks?”….grow up lady.
10 bucks she ends up claiming racism and demands millions in damages for her pain and suffering! Lol
It may be best that this family wrap themselves in bubble wrap and stay in their house for the remainder of their lives. These parents have failed teaching their kids basic life skills. I am sure what the kids experienced was “real” but it was due to the real failure of their patients. Teach your kids how to cope, not how to be a constant victim.
Yes over 25 years ago on Runaway Railroad! Myself , 10 old daughter and 7 year old son! We started our climb soon a power outage from a storm stopped us at very top while we at an incline! ! We had clear instructions to wait until Cast Members came to us!
They eventually did & we walked down ! Our experience was back when people , Disney were in a much better space !
we were stuck on the People mover at WDW and although not as traumatizing – the cast members walked by us multiple times and refused to help us exit the ride – my special needs grandson was having a panic attack and we had to take matters into our own hands after being stranded for over 20 minutes. Things just aren’t the same as in the good old days.
So the person who took the video posted on Facebook on the annual passholders page and on Twitter!! and apparently they were sinking? Isn’t the water like 2 feet deep if that?
Normal kids would be very excited for a experience like that! Her kids are definitely not normal and she should not took them to rides anywhere! She’s doing that to take Disneys money for sure!!!!
Seems to me people dont go to Disney for their kid anymore they go to look for free handouts and cant WAIT to sue them! Main goal great job! sory kids were involved for that horrific experience lol….wow some people…
My first reaction was…. what kind of poofs are you raising lady? But on further consideration, kids these days have a variety of mental health issues. It’s not their fault, and my idea of raising tough kids had it’s own drawbacks. The cast members failed for sure, but is it their fault the ride broke? I think it’s good to raise your kids to calmly handle emergency situations, but literally…. y’all sat there for an hour listening to your kids panic? And if you knew your son is prone to asthma and panic attacks… Disney? Really? Enough rides fail there for you to understand the risks. I feel bad for the kids, but Mom is making the trauma worse by reacting this way. I laugh about some of the stuff from childhood. Why? Cuz ‘poor baby’ can sometimes make trauma last a lifetime. Try… man that sucked lol but I’M OK
I went to the Boo Bash last year and the party was only 3 hours. Splash Mountain was our second ride of the night and we got stuck on the ride for an HOUR. The whole time it was stop and go CONSTANTLY and we would be stuck for 10-15. They were even still letting people on the ride even though it was COMPLETELY backed up. I don’t blame this mother for being upset and I can understand being suspended at that incline is scary (I was 17 and still thought it was a little scary). My mother made sure to complain though and we got free tickets for the next Boo Bash which was great fun but it just made us so angry that no one bothered to say the ride was down or get the rest of us out of the ride because I bet a lot of people felt that they wasted hundreds of dollars that night and some may not have been as lucky as us to get free tickets
This guest must be part of writing team of the Biden administration. The way they lay on it on, thicker then peanut butter. I’m surprised the kids didn’t have convulsions and turned into the incredible hulk.
Sorry but get a grip, no wonder your kids are having issues. I would bet you were one of the biggest babies and that fueled your kids. There was no danger and all you had to do was tell the kids enough of the complaining. Great job parents teaching them resiliency…… truely pathetic.
Horrific? Emotionally scarred ON A LOG RIDE When you are safely secured in your seat and fear for your life? Seriously?! If that’s the worst thing that’s ever happened to you, count your blessings!!
Sounds like this Karen Dunning-Kruger doesn’t know rides actually have safety features in case of malfunction. She doesn’t know how to parent — letting her kid scream to call 911 because a ride broke down. The fact it took her and Darren (I’m seeing fanny pack, khaki cargo shorts, and sandals) 10 minutes to figure out the ride was broken says a lot about their intelligence. That he thinks climbing out of it will solve anything says even more about their narcissism.
Wonder how much of this story the ‘mom’ embellished to make it worse than it actually was because her precision spoiled kids had to experience something absolutely horrific. Those kids probably don’t even know what its like to be a kid because mom has this preconceived notion of how a kid in todays world should grow up – spoiled and perfect little angels because they never do anything bad. Heck most kids would love to be stuck on something like this….yeah it might be a ‘little’ frightening but 5 and 6 yr olds are usually pretty dare-devilish and they probably thought it was cool to be stuck up high looking down on things. Mom probably also went back to Disney with some sob story trying to get some kind of compensation because they spent oh so much money for a visit only to have their kids absolutely terrified because the ride happened to stop and the kids are scared for life, a life full of PTSD blah blah blah….oh wow look I can blow a story out of proportion too…..whatever!
Wow the comments are savage. First of all, this is a “news article”, so take her story with a grain of salt because this site likes to exaggerate lmaoooooo
I’ll admit that’s a scary spot to break down in but it’s rather a complicated area to reach in general. It’s like when Cali Screaming broke down in the loop… cast members didn’t walk over to tell us to hang tight lmao
The kids are young so I understand their reactions. You get antsy af when you can’t go anywhere and you think you’re just suspended in limbo forever!
then you have never actually ridden ‘carnival rides, fair rides, local them parks’ because guess what they ALL get stuck fairly regularly because things break….NOTHING is perfect. Man made items will break, it’s a given. If anyone is self-righteous then its you believing that things should never break. You 20 something kids think you know everything but guess what there are things you think you know about that you will end up having an adult like us have to come take care of for you. You don’t know as much as you think you know…..but oh yeah I forgot, your cell phone runs your life. Good luck when an EMP pops overhead and you can’t access Facebook to see what one of your friends just dropped a deuce. But enjoy it when reality finally slaps you HARD in the face, because it is coming for you. We adults have already dealt with it so its almost your turn
Wow what weak parents that are raising weak children that will no doubt turn out to be weak adults i remember how my father told me when he had been floating in the pacific ocean for 5 days after his shop had been bombed by Japanese planes he watched the sharks eat his friends and being helpless waiting fore his turn but survived and was rescued only to be put right back on another ship to go and fight again and came home to his family and raised us 7 kids thats TRAMA but you would never know that happened to him unless you asked him thats what strength looks like I feel bad for the children being raised by these weak woke parents
That’s why your dad’s generation is referred to as “the greatest generation” – they had so many hardships and real trauma and made it through it all without claiming trauma or panic attacks
I am assuming this is this family’s first trip to Disney World because it seems the children had no idea what to expect. I also suspect that the five and six year old were terrified to be on Splash Mountain in the first place, which means that them being on the ride was an error in judgement on the part of the parents. They said that they didn’t hear an announcement on the inside, which means they know what the announcement normally says. Stay seated! Cast members don’t always come and take you off of the ride. They get the ride going and you’re on your way. I think three of the kids didn’t want to be on the ride and the parents made them go because THEY wanted to ride.
I was literally on this ride when it broke down. Granted I was stuck at the end in the tunnel and not suspended above the drop in the heat, but claiming there was no instruction from the cast members is a down right lie. Literally every two minutes they made an announcement
Mom could have saved her kids this “trauma” by discussing BEFORE visiting the park that rides sometimes break and what to do if that happens (stay calm and wait patiently). She deliberately worked her kids up over this instead of parenting. Bad job.
Also…all these comments about being stuck on these rides, rides breaking down…seems to me Disney ought to take some of its billions and fix their damn rides. As much money as it costs to go to Disney in the first place, then the rides are constantly breaking down? Wtf! Btw..if the parks are full of insensitive magas like you people, I wouldn’t go to their parks in the first place. You guys are aholes.
Well…ultimately it’s up-to-the parents to determine what’s appropriate for their children. I’ve been on that ride and we all know there are probably a dozen ” warnings ” about the ride experience. I’m sure sitting in a motionless ride vehicle was ultra-mild compared to the actual ride experience. If the kids couldn’t handle just sitting patiently, the ride likely scarred them for life, thanks SOLELY to the parent’s judgement…or lack thereof.
We went to Disney World in June / early July this year, rode splash mountain, and had almost the same experience. It was almost 98 degrees the day we went and it was peaks sun by the time we rode. Our ride stopped 3 times, twice under the hot Florida sun for over 10 minutes each time. There were no instructions only to stay seated and we’d begin moving soon which was a lie. My kiddos are 9 and 11 so we are a bit agitated. During this time we had no access to hats, water, or anything to stay cool while we waited. The third time we got stopped right at the bottom of the vertical incline, but yes there was a log of people on the actual incline stick too. It’s happening more often than I’m sure they’d re counting. After that experience my kiddos day was kinda ruined and they just said they never wanted to ride splash mountain again, we didn’t complain. As a parent your words can hype your kids panic, so we don’t know what the parent said or did while this was going on.
The parents parenting skills are questionable, so you started freaking out which in turn made the kids freak out and have panic attacks, the issue I take with this story is if the kids were with a parent who is calm under pressure and in control they would have been fine but no they had to be with an OMG we are going to die idiot parent……some people shouldn’t have kids and I don’t support Disney or their parks but this lady seems like the last person who should of had a child
Yet another experience of how badly the magic has disappeared from Disney over the past couple years. Guest experience use to matter to Disney. But sorry I can’t seem to feel this families drama situation, mother is looking for another trip to Disney @Disneys expense or this one refunded.
Me and my family got stuck on Splash Mountain. The ride broke down 6-7 times with the ride completely stopping and we actually bumped into other logs. I am the youngest at 13 years old and I still love Splash Mountain.
My family has been stuck on rides several times, and while inconvenient, we never experienced anything like this family. All Cast members were so helpful to us and tried their best to get through a difficult situation. I have nothing but positive things to say about Disney Cast members. In fact, the only people we saw acting inappropriately were other riders who were not very understanding with the Cast members.
I have been on Haunted Mansion 3 times when it stopped…no problem in fact my granddaughter and I laugh about it…was on Radiator Springs…it stopped…but we were inside and in air con so ok…I know a lot of times it’s a mechanical issue but sometimes…and I saw this last time…the stop the ride to let handicap people get on …of course that is not a long stop…
Teaching children coping skills is a parent’s job. Today’s “helpless victim” response is all to common; blaming others and poor me attitudes. Rewards will be more freebies and even $$$.
I don’t know where the term/definition of communication got lost- something so minor w/ minimal effort could’ve saved EVERYTHING in this case. Where has compassion & humanity gone? I have yet to hear that Disney has instructed any of their cast members not to show any in such situations! Why couldn’t just one make their way over or near to send some form of communication to these people?!! The children would not have heard a word but you best believe those parents/adults would have heard you! So sad for those being put thru such needless trauma/ordeals 💔
I was stuck on space mountain years ago, and the cast members handled the ride abrupt ride shut down well . However, Disney is a different place now. The general “Morale” of the cast members has changed. I hope you are compensated for your experience. It costs a lot of money to go there, and your kids shouldn’t have had to go through something like that.
I just commented to my daughter last Tuesday a week ago, as we were stuck on the ride, Haunted Mansion, that Disney needed to do some serious maintenance on these 50 year old rides. We were stuck in a pitch black part of the ride for a least 5 minutes. The only announcement given to us was the obvious, we are temporary stopped, please stay in your seats. But that wasn’t the reason I made the remark to my daughter. We had been there all day and EVERY OTHER ride we had been on had become stuck for a period of time. With no explanation as to why. The first few times I took it in stride understanding things happen. But it had been happening so often I had begun to worry as to the reason why so many rides were having to stop half way though. Prompting me to make the remark to my daughter. The thoughts that stayed with me the rest of the evening were these rides need some serious maintenance. There is no good reason that so many of the rides should be stopping like that unless they are dangerously in need of safety maintenance. And to make matters worse the crew members were not making us feel better about the situation because there was no explanation as to why we were stranded each time. Crew members were walking by or standing at the front of rides talking, laughing and cutting up among themselves totally ignoring the stuck guests. In one case on the Peoplemover a couple of, what looked like Disney big shots all dressed up in uniform looking suits, walked up to the crew members standing on the ramp at the end of the ride and started talking. This concerned me because we had not been given any explanation as to why we had been sitting in the heat for a good 15 min. Again a person needs to understand why they are in any given situation. In order to feel like they are going to be ok. Disney needs to retrain the crew in how to handle these situations. Just leaving a guest to wonder about the reasons why they are stuck in a ride can lead to a very dangerous situation. Because it is human nature to panic when they feel helpless and scared especially stuck in a steep incline, such as these children were stuck in. First of all Disney needs to step up the safety maintenance on there 50 year old rides and do some serious training to the staff on how to make a distressed guest feel secure and safe. That can be done with COMMUNICATION. DISNEY NEEDS TO DO A BETTER JOB OF COMMUNICATING WITH A STUCK GUEST. Telling a person to remind seated with no explanation as to why is not communication. Disney can Praise the good Lord that none of these panicked children were seriously hurt. It was traumatizing for them and could have been avoided if Disneys crew members had been trained on how to make a distressed or panicked guest feel cared about and feel like it would all be ok in the end. That should be Disneys main goal when a situation like that arises. From what I personally experienced the crew members were sorely untrained.
We were stuck on Big Thunder Mountain RR last year for a while, but a cast member did come after a bit & walked us down off the mountain, through the insides of the ride & out. We were given a FP for our inconvenience. My daughter was 7 & she nor any of the other kids on our train had any issues, nor did the young autistic gentleman ahead of us, which the cast member was very responsive to & took instructions from his parents very well on how best to deal with getting him off the ride. Obviously my experience was far better than this moms & I’m so thankful for that. I would be heartbroken to hear my child so distraught & not be able to get to them, especially if they had a medical condition.
I’ve never been to Disney, but it says her child had an asthma attack. Why put the child on a ride where he might get sick. I’m a mother and I’ve had to learn how to turn bad situations in positive ones so the kids don’t get scared. Now my children do the same for them. You need to have an imagination.
It was an incline. Thank Goodness they were hanging upside down.
Exact same thing, EXACT, happened to us the week before. We sat for 20 minutes as cast members tried to figure out what to do. People were panicking and became so anxious that they literally squirmed out of the lap bar and jumped to the side of the ride, all while the cast members kept yelling to stay put. Eventually they came around with this long T-shaped tool to unlock the safety bar from the back of each log. We too were told to see “guest services” and we too were offered a lightening lane pass. Ridiculous. Train your cast members on how to appropriately respond to this situation. This ride is broken all of the time. Disney is putting no money into it as it will be soon decommissioned for the Tianna ride.
Hey I got stuck on it’s a Small World for about 2 hours…with the music playing for about an hour and waiting for those puppets to come alive now that’s scary!!!
The cast members should be more directive and helpful immediately, that’s on them. But this family…. If sitting in comfortable seats for ten minutes waiting for the ride to start again is the most traumatic experience of your life….
What a bunch of Karen’s! She stressed her kids out, her husband is a worthless apparently. Getting a fast pass is generous considering they didn’t stay put. Kick them out for being stupid whiny entitles idiots and neglecting policy to stay in the boat for their safety until a cast member helps them.
The parents were completely in the wrong. And trying to get out of the log at that point was incredibly dangerous. The kids were clearly not old enough for the attraction. And the parents are not mature enough to manage Disney World.
Poor little snowflakes. It’s amazing the way people will act when trying to get free money. Sounds like this lady has a family of pansie children. If getting stuck on a ride causes this much trauma, the rest of life is really gonna suck.
Nice job! I agree… Its about entitlement. These things have been breaking down for years… Nobody has complained like this until THIS generation (millenial)..
This story is either 1) complete crap, 2) completely blown out of proportion (neither would be a surprise given that it’s on ITM) or 3) this woman has no ability whatsoever to raise well-adjusted children
So what I’m reading is that the parents made sure to make it as traumatic for their kids as possible, instead of just explaining that things happen and it’ll be fine, so they could get free stuff.
There is NO reason these kids should have been acting that way. The parents are at fault. Rides go down all the time and I suspect their account is less than truthful.
Some people will do anything to make themselves look like victims and get free stuff. Disgusting.
So did the little boy have an asthma attack, or was one starting? The “story” is conflicting in that regard. Additionally if the boy was truly having an asthma attack, which anxiety can trigger, if wouldn’t be able to scream or yell, as he’d be too short of breath to do so. It sounds like a very over exaggerated story in the attempt to get free stuff.
We used to take my three children to Disney. Kids enjoyed it even though we spent most the day waiting in line. Then at the end of one day I was taking my youngest (4 yo) back to our room because she was exhausted. I was carrying her, (she would never sit in a stroller). I went to get on the tram and a security person blocked my way. I went to walk around him not realizing he was trying to stop me. He turned into a little Eric Cartman saying things like “you will respect authority” We argued and he told me “this path was only for people coming from the park.” I told him that’s where I came from and went to walk on. It was close to the boat landing he said I could have come from there. He jumped in front of me again and looked like he was going to punch me. I was so exhausted and my daughter was getting so heavy I just went on the tram I didn’t want. Never went to Disney again. Spent our money at Universal.
*When I walked up the path the security boy was trying to flirt with a female cast member who was tolerating him but obviously wanted nothing to do with him. He may have been trying to impress her.
Trauma? TRAUMA?!! If this is the worst trauma your child encounters in life, then they got off pretty damn easy. If you have very sensitive children, then you’d best keep them at home, you know, where you supposedly are “schooling” them. Give me a freakin’ break.
Nice job! I agree… Its about entitlement. These things have been breaking down for years… Nobody has complained like this until THIS generation (millenial)… My thoughts on this generation would be censored on here (I’ve censored a lot of my thoughts already) if I really went into the ‘under 30’ generation discussion in depth…
Some pplneed to grow up. There is always potential for things like this to happen. You weren’t upside down, injured and your life certainly wasn’t at risk. My suggestion stick to a swing set. Absolutely no reason to act traumatized. Another case of someone wanting something for nothing!
Ordinarily, I would not rush to judgement of the Castmembers but, having just Been to WDW a couple of months ago, I experienced extremely rude and inexperienced Castmembers in the Magic Kingdom specifically. The other Parks were fine. I came away thinking that their Training needed to be refreshed! It was shocking …
You have no idea how long it takes a cast member to get to you. Or how many other people were also having emergency or how many guest needed extra assistance to get off. You should always stay put they know how many guest are on the attraction. They wouldn’t send you down the hill and even if they did that’s what the ride is supposed to do so you would have been fine. I’ve been stuck on splash twice once in the middle of the climactic hill that was hard to get off from Bc we were at an incline and the stairs were alittle steep but they turn the lights on. Also you probably couldn’t hear the announcement on the speakers Bc technically you are outside on the attraction. I’m not saying she overreacted but I’m sure the kids were scared but as an adult you should know better and be able to control your own emotions to help calm your children.
👍…come on…you can get PTSD from running out of popcorn…doesn’t mean anyone owes you anything just because you ran out of money…hold tight…I gotta go sue God…it just lightning’d outside my window, and now have PTSD…
Sounds like a Karen trying to get free stuff. I was there. This is very very over dramatic. Bad things are actually happening so think about what lesson this teaches your kid.
I want to know why the parents put young children on Splash Mountain, at the very least the parents should have sat closer to the younger children. If a chance of a health issue, stay off the ride. I think the Disney staff also should have done a better. Maybe get the family off the ride. The family causing distress to everyone.
Yet another attempt at a money grab from a big company. Your kids are FINE. It’s not like they’re on the frontlines of the war in Ukraine. GET OVER IT!
All jokes aside…as, a combat veteran Marine, having served 2 tours in Iraq, I think the term PTSD is thrown around to loosely nowaday. The only way a child is getting PTSD from being stuck on a ride is through bad parenting. Now, prior onset PTSD can cause one to get agitated when stuck in an uncomfortable place for a long period of time, but the only way my children are getting PTSD is if I, as the adult, cannot control my emotions or symptoms, and act a complete fool in the situation. I’ve been stuck on rides many a time, as both an adult and a child, and those moments are definitely not causing me to loose sleep at night. SEMPER FI!
Honestly don’t see what there was to panic about. They weren’t hanging upside down or anything!! My guess is mom is being dramatic or she started freaking out and kids fed off of that.
This woman is looking to sue!! Without a shadow of a doubt she wants money!! Our family got stuck on space mountain in the dark and could still hear other cars going round, I couldn’t even console my daughter’s as we were one behind the other it was pitch black and we thought a car was going to go straight into the back of us and we were at the highest point!! We were all distressed and worried but that’s the risk you take going in these rides !! We had to climb down from the top but then that was it, I never thought about getting anything out of it!! Just happy to be down!! Get a life love!! Stop trying to get fake and fortune, things fail thats the risk you take going on these rides , put your big girl pants on , tell your kids the same and move on, maybe don’t go to anymore theme parks , or even leave your house as your car might break down, best you stay indoors love!!
Jesus! How fragile is you family that they had a panic attack from being stuck on a ride?
Suck it up and move on. In the overall scheme of life this is nothing.
Stop teaching your kids to over react and not be able to handle life. There was NOTHING traumatic about you experience, other than your entitled attitude.
No wonder they were upset with how you describe your own reaction. There’s literally nothing scary about being stopped on a ride unless you’re hanging upside down or something. For Pete’s sake, you we’re sitting still on a seated ride surrounded by Disney magic. Just call it what it really is – you want some money.
I’m confused, she said two of her kids were 6 and 5. Are 6 and 5 year olds even tall enough to ride splash mountain?? Maybe I’m thinking they’re shorter than they are but I feel like they’re way too little.
It is crazy how many people will pitch a childish fit to get stuff for free from Disney. When I worked at Port Orleans, I was part of the front desk crew tasked with escorting the locksmith crew that would install the RFID locks on the doors. People would say that we broke into their rooms and took stuff, or walked in on them naked, things that made us lose faith in our guests. We were there to make sure those things did not happen. At least with RFID locks, guests can no longer claim somebody else entered their room. On the bright side, every Disney comp ends up in the guests’ Magic File…
When somebody goes to a theme park they must adhere to the rules. I’m sick of reading and hearing complaints about people who don’t appreciate the fact that Disney takes many safety protocols so that everyone will be safe during their visit. Unforeseen events may happen. It may rain. A fight might break out between two parties. A ride might break down. That is reality. Disney tries it’s best to give the customer the best experience. Parents, stop looking for a babysitter or a lawsuit everywhere you turn. The Splash Mountain crew didn’t ruin your day. Just move on and stop adding to the problems.
Sounds like her children needed therapy long before Disney. And seeing momma panic caused them to panic. Where you stopped at you were not in danger and you were not going to die. And you were not the only guests who needed to be evacuated.
Her husband is the one who broke protocol.
STOP GIVING PEOPLE THIS TYPE OF ATTENTION.
Oh brother. It’s a ride. They’d have been going down the incline if that ride had been working anyway, so I’m not sure how NOT going down the incline was worse. Maybe they should stick to the baby rides if they’re freaking out being stopped. I have a feeling mom was making everything worse and scaring those kids herself. I feel sorry for the others riding in that log with that woman if anything. They should get the extra fast passes dealing with that family. They should skip Disney and go and enjoy that Sesame Street theme park. Just right for a family like that.
Yes the park screwed up BUT as the parent of those kids YOU screwed up more. At a time like that kids look at the people they’re with before they react. Obviously you are also a drama queen and have screwed up your kids, now we have another generation of cry baby kids soon to be cry baby adults and for that I say thanks a lot.
Seven years ago I took our 8 year old daughter for a girls’ vacation to Disney World. One evening we were on the Planet Earth attraction and it stopped for 30 minutes after briefly stopping oce before. It was dark and no emergency light came on which somewhat surprised me
My daughter asked me what was going to happen to us. I calmly told her we would have to wait this out because we were midway up the beginning half of the ride. After about 5 minutes an announcement was made about mechanical difficulties. She was fine, I was fine
For us, it was a lesson in patience
Wow! I thought I’d check out the comments just to see what other people thought about this situation and per usual it gets pretty toxic pretty fast. I don’t get the whole “woke” statement but that aside, I had no idea so many people were mind readers in the world. People are talking about how this woman was after Disney money like they have the inside scoop on her intentions when they could be just as genuine as they seem in this article (and news flash, Disney has much of their money because we mindlessly give it to them). She wants people to know that what happened was not okay – not the ride stopping, but the response of the employees of Disney. The way Disney staff handled the situation is poor at best, regardless of whether or not a staff person (or team) feels a family’s reaction was extreme or unnecessary, it is their job to be compassionate and understanding toward those customers, particularly when the screw up is their mistake. How many people get absurdly upset and overreact when their food order is wrong at a restaurant and then feel justified about it and then have other people telling them they’re in the right to be upset because they came to a restaurant for good food and good service. This family’s situation was much worse than getting the wrong ‘meat for your burger’. And who the heck do any of us think we are to tell anyone how they should feel or react to a situation, especially children. Some parents may have handled the situation better than others but at the end of the day when they got off the ride they should’ve, at the very least been shown support and understanding from the cast members – screw a fast past, genuine concern would’ve been worth way more to me and my family. What’s wrong with this world is not people becoming increasingly sensitive when they experience a situation like this, but rather people becoming more cold hearted without realizing it. One person can handle a situation, be it getting stuck on a ride or falling out of a boat or whatever one way, while another person can experience that situation a completely different way. Rather than telling a person something like, ‘suck it up because that wouldn’t have been a big deal to’, try thinking about something that would be a big deal to you and how you’d want to be supported and then support that person with that level of care and concern.
I’ve been stuck on a few rides in my lifetime. Sometimes it takes Cast Members a few minutes to respond with proper evacuation procedures. It’s up to the parents to stay calm and keep their children calm. As far as the Asthma Attack.. Why did the child not have their inhaler in their pocket or toy her pouch? What would happen if they accidentally got separated from their parents. These folks need to stick to the kiddie rides until the kids are old enough to ride other attractions alone and get a grip.
Mom’s hyping the situation up because she wants either free stuff or money. Complaining about what they offered instead of demanding Disney offer therapy. 🙄 I’m petty sore she feels like either no other groups are on the ride, or that they should have been helped first.
Geez people these are machines, they breakdown, I’d hate to see the amount of “trauma” induced when you’re stuck in a traffic jam. Way to put yourself and your family at risk by taking yourself out of the ride vehicle without ensuring proper safety measures had been taken.
If this is the worst thing that has happened in these children’s lives they should consider themselves blessed. People need to get a grip these days, bad things happen. Get over it! Maybe the parents could use it as an opportunity to teach their kids about life and how to be strong and how to be brave instead of crying. Learn how to roll with the punches, that is life, no one was even hurt! Moving on to more important things.
If you or your family members are that terrified of a ride, stay home. Seriously doubt anyone was in danger and cast members have strict protocols for all situations. I believe the parents fed the children’s fear in hopes of collecting an easy payday.
We went there about to weeks ago. We were about to get on the space mountain but it broke down and shut down and they didn’t give any fast passes. Two days after we went to animal kingdom and we were stuck for about 30 minutes in the Dinosaur ride. They gave us fast passes but they did not count for passenger flight or expedition Everest.
She must have been a Karen. Two grown adult parents with four children should be able to control their kids and keep them calm. A confident and reassuring demeanor shoulda been used to help ease those kids’ fears but the parents just added to it. Yes the situation was awful but the outcome didn’t have to be so extreme if the parents knew how to react better.
Gimme a break. Follow the dam rules….everyone looking for a free something….Disney should have banned them for getting out of the ride. Freaking clowns.
Sounds like they wanted miracles and free everything. Was this story corroborated in any or only “frantic” mom as source. Geeze! I would certainly want some eye witnesses and that don’t mean daddy before I published this drivel.
We were at epcot in June of this year. We got stuck on FastTrack. The cast members did a great job. My wife and I with our grandkids had to walk down the inside of the track and then 3 flights of stairs. Cast members help 7s all the way down. My Daughter and Son in Law were stuck on the incline of the track. They made it down as well with the great help of the cast members. Thank you all. Oh then we went back and got back on about 3 or 4 hours later. It was Great.
OK so wait a min. “All we were offered was a fast pass” ??? If they would’ve given you a free week at their resort all would’ve been fine despite the panic attacks?
The little tikes ages 2 through 24 and their caregivers suffer emotional trauma if their Cancun mixed get away or delivery of the newest BMW are delayed for 1 micro second.
This screams attention. I don’t believe for a second it was an hour long wait and it was negligent parenting on her part for risking her family’s safety even further by getting them off the ride on said “steep incline” I have a feeling this will be another frivolous lawsuit against Disney which will hopefully not result in a payout for this woman.
Maybe if the kid’s hostrionic mom had stayed calm and didn’t make it a big, scary deal they would have been fine.
Sounds like an example of when karen mom’s loose their mind.
Was on the ride part of Haunted Mansion when it broke down. Sat there for quite a long time w/ only one announcement: they were going to fix it as quick and safely as possible. All the lights came on so we got to see all the cool effects disappear and see sort of behind the scenes. It was nice and cool inside and while it took maybe half an hour, no one in the area freaked out or caused problems. There was chitchat between families, just killing time, waiting for it to start back up. I can imagine if someone stated making a big deal about it and how it could upset their kids and the kids within hearing range. Sounds like the mom made the whole situation worse. Its not like their log could’ve stopped on the incline but near the top. She should have stayed calm for her kids anx to aet a good example for her kids. She chose not to.
Perhaps your children should learn the world is full of dangers and that’s what makes it worth living. Don’t coddle these children. At your oldest kids age, I was climbing up onto my roof with my parents yelling to get down because I could could ruin the shingles. Also, your children will mimic you. If you remain calm, they too will remain calm.
Sounds like this family is too sensitive to go outside. I hope they stay home so they don’t ruin anyone else’s experience and their kids don’t become “traumatized”.
Just looking for a handout ! Rides stop all the time and unfortunately it’s something every quest has probably experienced one time or another here at WDW or another theme park. It sounds to me that because mom got upset it upset the kids as well. You were safe where you were . The log wasn’t sinking nor were you in any eminent danger. If parents remain calm the children will remain calm. Parents start to panic the kids will panic. So I’m sure Disney will provide some time of compensation they always do. But then they should band you from ever coming back
My child and I were stuck on splash mountain. It was her first ride at the park. She wanted to ride this ride for months of anticipation only to get stuck. She kept saying we are stuck how are they going to get us. We were only offered Fast Pass which we already had 👎🏾.
I was stuck on Peter Pan for an hour suspended at the highest point and no wors from.any cast member for the entire hour.
I called 911!!! Warning, they came with a 30 foot ladder and I had to crawl out myself suspended that high up!!!!!
Me and my kids got stuck on Spaceship earth, Pirates of the Caribbean, and Rise of the Resistance when we were there in May. We had to be evacuated off of Pirates and Rise. We got a fast pass to redo Rise. It was just more of annoying than anything. But to me it isn’t the fault of the cast members, they do what they are trained to do.
What ridiculously awful parenting. Why are you allowed out of your house without an adult chaperone? Why wouldn’t you just have called me let your kids know hey it’s not moving right now when it starts again we’ll just go down the hill as planned? Kids feet off you so clearly you were being a hysterical little b****. And now you’re for some reason bragging about it?
Rides at Disney breakdown. It’s the parent’s responsibility to keep themselves calm, so they can keep their children calm. I don’t have a lot of good to say about Disney anymore, but I will say, your kids were safe. That ride is not a rollercoaster. The parents should have done their jobs.,Ridiculous to think they wanted more then a fast pass.
Oh yes in 2005 4 of us waited 1.5 hours to ride on space mountain. The ride started traveling and instead of going on the track…it took us though a set of doors where Disney props are stored. We and 2 other cars of family members sat another 1.5 hours. No one showed up to let us know what was going on. It was hot in there being summer. 1.5 hours later a Disney employee came through and told us a car malfunctioned and people were upside down in their car the fire department had to assist. So after 3 hours of losing time and fun…we did get a fast pass.
Perhaps the author of this article forgot why he/she wanted to become a journalist in the first place and he/she should be to blame for this nonsense. It’s ridiculous. Things happen. So, my take is that the parents are teaching their children when things happen to go on social media and say they’re traumatized rather than handle life.
Honestly why was this even shared in the first place? It literally screams entitlement and overdramatic. If the kids were that scared of the ride when it got stuck, WHY WERE THEY EVEN RIDING IT IN THE FIRST PLACE???? Sounds like she wanted her whole day comp plus more
Welp…. That was blown way out of proportion. Trying to make it sound as traumatic as possible to secure a bag from Disney. Gtfoh. Maybe had the parents kept their cool, the kids wouldn’t have been freaking out. If this story is even true. Oh how horrible that you guys got stuck, however will you manage to cope with the trauma. Meanwhile people who have actually been through stuff are probably reading this like “what the….?” There’s real trauma out there. Just wait till they come across it.
I’ve been trapped so many times and have never had an issue with Cast Members. We have been rescued from Kali rapids where they actually carried my son. We were also rescued from Thunder Mountain. In the dark.
I commend the Cast Members for what they do.
I advise this family not gonon any rides in the future if thats what traumatizes them sooo much they wanted to go home. Happened to me and family and gkids. We got a kick walking through the attraction. Gave us free fastpass.
This is what happens when people over protect their kids and raise wimps that can’t self soothe and can’t handle stressful situations. Here is the next batch of snowflakes in the making.
Look sometimes things happen. Unfortunately these parents keep their kids in a bubble and never had anything happen to them. The parents probably started panicking first and then allowed their kids to blow it way out of proportion. Parents could have started singing the song playing or something to distract them. Unfortunately we live in a society of snowflakes. So sorry but grow a spine and toughen up your kids or they’ll never make it. Give me a break. Also maybe if your kids can’t handle inconveniences then maybe they are too young to go to places like Disney.
Typical crap everywhere these days. Whether it’s a theme park or Airline, customer service and compassion is non existent. I blame lack of critical thinking skills and zero pride in working at a good job. So sad for great institutions like Disney. They will never be as great as they were when employees gave a crap. F the mouse.
Ninya, I’m sure “Karen” is altering her story to make it seem as awful as possible and that she and her family look like the most victimized victims ever.
That was an opportunity to teach their children valuable life skills like remaining calm and assessing a situation for what it is-an inconvenience. Instead, they taught them how to be victims. So sad.
Wow… an Entire family of Karens. Talk about blowing it out of proportion for the attention. 🙄 I feel sorry for me Disney employees who had to deal with that windbag. If her kids were panicking, I have every confidence that it was the result of Mommy Dearest having a Karen attack.
Talk about being overly melodramatic. Like, you’re seated, not suspended in the air, & just waiting til you’re escorted out. None of that is traumatic. Some people will do anything for attention & money.
Yep, I was on the Indiana Jones ride after if first opened. It broke down in a very dark area and we just sat there for way longer than 10-20min. Some people don’t know how to be patient. Most of the time if a ride stops they don’t have you get out, because the ride will eventually continue. This family is obnoxious. The kids probably would have been fine if the parents weren’t so freaked out.
Yes, as a matter of fact we were stuck on the same ride for over an hour with our children who were 6 & 9 at the time at the top in the sun. My 6 year old had extreme anxiety issues but I spoke to her in a calm voice and reassured her we’d continue our adventure as soon as they fixed the ride. I’m sure we played a some type of made up game to pass the time away. Which was a typical activity we did when being stuck in a restaurant or in traffic like “ I spy with my little eye something…..”Perhaps these parents could learn how to defuse, calm and distract their children when things out of our control happen. Many times children react based on how their parents react. We survived and had a fun story to remember which didn’t require any fast passes or lodge multiple complaints to a ton of people while dragging their kids with them I’m sure. I wonder what effect that will have on their children?!. The Cast Members didn’t intentionally stop the ride and leave you stranded. The safest place for guests is to sit calmly and wait until the problem is resolved. I’m sure if they would have gotten these children and their parents off and they would have fallen and gotten seriously hurt they’d be screaming from the roof tops as well. My youngest was a Disney College Cast Member for 6 months and you wouldn’t believe the amount of people who their entire vacation is ruined by the simplest inconvenience. These cast members are verbally and physically abused time and time again by guest who believe their happiness is all that matters no matter the cost.
There was no need for the parents to choose to exit the vehicle themselves. It would take cast members much longer than 20 minutes to reach them plus help all the other guests.getting upset about sitting for 20 minutes is an over-exaggeration.
In December my 6 year old twins and I were stuck at the front row of Expedition Everest. They both have anxiety but guess what, I stayed calm and said wow, look at the view! Can you see Epcot over there? I wonder how many hair ties there are on the mountainside? This is so cool, wait until we tell Papa! I feel bad for these kids because clearly the parents did not act calmly “in case of an emergency” Heaven help them if they ever face a real emergency !
If it was that horrific why did you take them on it to begin with?? Stop being an attention seeker. Your kids will be fine. Disney employees can’t help that a ride breaks down, it’s life it happens.
Get over it. Smh
Yeesh, commenters here are harsh. Although I guess the title was pretty much inviting it.
Like yeah, the mom’s a little much, and it doesn’t sound like the Disney employees did anything wrong, but you’re really going to criticize a 9-year-old for panicking at getting stuck staring down a drop that looks damn near vertical when you’re up there, having no idea when the fall will come?
I’m an adult, and that sounds terrifying! I hope that IS the worst thing that’s ever happened in his life!
I was stuck along with 3 others in my group for over 2 hours in 1996 on Splash Mountain as they called for electricians and other personnel, emptying all boats besides us and the other one at top of the incline behind us. We had got on the ride after dinner and therefore missed getting on Thunder Mountain after because the park closed about an hour after we got stuck. They offered us a pass for the next day which did nothing as we were leaving the area and then offered to give us that photo free (water not on and after waiting 2 hours and not knowing what would happen next, a photo of it really didn’t seem like a great idea).
I was also stuck for over an hour with a group of 5 in Spaceship Earth before having to walk down the emergency stairs.
Overall, they didn’t handle either well.
I was glad my last trip there did not have any long stoppages but After seeing expressions on all types of groups around the park, I’m not sure “happiest place on Earth” or “Be Our Guest” necessarily fit them.
I’ve been a handful of times and with pretty large groups each time spending multiple days and plenty of money there, and likely will again, but do think the service has gotten worse each time.
Why is only the mother being blamed for not helping the little children to stay calm? It clearly states the father was right there with them. He made the stupid decision to get off the ride. So much of life is about how you choose to handle the situation. I’m sure it was scary but the parents are adults. That being said Disney should have in some way made some kind of contact, announcement, whatever, to help keep everything under control. They are in charge, it is their responsibility to handle every possible problem as professionally as possible. Especially if they were stuck for close to an hour. I would want some contact from the staff. No question about it. Everyone do their best work. Disney and the parents. No brainer.
So, this lady and her husband just let their children have meltdowns, instead of trying to keep them calm? Then she blames the Disney staff for their trauma? WTAF?
Get over yourself. Did you not get enough attention as a child? No wonder your children are so reactionary and frightened. Seek the help of a mental health professional….and not on Disney’s dime. Ridiculous.
Ok, boo-hoo! You got stuck on a ride! How about you teach your wimpy kids to grow a pair and man-up! I got stuck on a roller coaster called Rolling Thunder going BACKWARDS at the beginning of the first big drop! S*it happens, get over it and get on with your life! They are just looking for a free hand out!
I’m not downplaying the incident, sounds terrifying for the family! However, when I was hey kid we got stuck on the Indiana Jones ride and I remember our dad telling us jokes to make us laugh while we waited for help. At first I was a little bit scared but the way he handled it caused me to think of it as one of the best memories of my childhood. After they came and assisted us off the ride and repaired the ride we went on it another three times. He told as that lots of people get to go to Disneyland but not a lot of people get to be on a broken down ride and we got to walk through the remainder of the ride on the way out to see all the special effects.
Yes and it was awesome! One of our best family memories is when pirates broke down and we got to exit the boats in the middle of the ride. Our kids still talk about it.
In the early 60’s summertime, my sister and I were in It’s A Small World when it suddenly stopped. We were in there so long and the song playing the whole time. I hated it, it traumatized me and I’ve never gone near the ride in over 70 year’s. Tom Sawyers Island caused me to have a fear of heights. Other than that, I still love Disneyland.
This is a log ride , not a drop tower.Try being up in Falcons Firey at park about to close in a minute. And the do a manual release, instead of wonderwoman or superman style it down like normal.Your much higher . Thats when you scream and panic! When your worry you have to be saved by a helicopter!You wouldn’t survive one minute at a real theme park!
Before going to Disney World please look up the rules and make sure everyone in your family and party hears and understands them before entering the park! And get plenty of sleep , including naps !
Sweet zombie Jesus. This lady and her husband saw a fast track to quick money and are probably blowing up the situation to fit the narrative of their eventual lawsuit. Moving along, now…
I got stuck on splash mountain right as it was about to go over the fall for a good 30+ mins. If you go to a park, eventually something is going to happen like this. If your kids are traumatized because a ride STOPPED.. do the world a favor and don’t take them to theme parks or around people. Absolute ignorant people.
Personally sounds more like a family getting ready for a law suite, because they spent what they had to get there and forgot about all there bills and need money to pay other bills they neglected during the pandemic. BUT SADLY THEY WILL WIN A LARGE AMOUNT OF MONEY FROM THIS!!! And ruin the fun and roles for everyone including the employees because they over reacted a situation as parents. It’s almost like it’s premeditated on how they told this story.
My family was stuck on the same Splash Mountain ride at Disney World for about 45 minutes on 7/13/2022. There was an annoying announcement that kept playing over and over. We did not get a live person to tell us what was happening. We sent word to our family members who were waiting for us that the ride had stopped. When we got off the ride no one acknowledged what happened. My children were scared, but my wife and I were there to keep them calm.
The only job of disney employees is to be woke and force the rainbow agenda. However, this sounds like the ultimate Karen who is raising some pretty paranoid, over sensitive children. Sure it would not be pleasant, but come on…. really? Get over it.
We got stuck on splash mountain right before the last big hill and I had a full blown panic attack and we also waited forever for someone to get us out if the boat…..I was 24 at the time and it sucked! I can’t imagine being younger than 10 and having it happen. Maybe Disney needs to get rid of this ride!!!!
Personally sounds more like a family getting ready for a law suite, because they spent what they had to get there and forgot about all there bills and need money to pay other bills they neglected during the pandemic. BUT SADLY THEY WILL WIN A LARGE AMOUNT OF MONEY FROM THIS!!! And ruin the fun and roles for everyone including the employees because they over reacted a situation as parents. It’s almost like it’s premeditated on how they told this story.
They’re really going overboard with their telling of the tale, no doubt it was upsetting, but being stuck on a track is absolutely nothing. In 2016, the Verrückt waterslide at Schlitterbahn ripped a child’s head off, and his family got to watch it roll down the chute into the pool so I don’t want to hear the words trauma, PTSD or anything close to panic
I was there, right at the bottom. There was a lack of announcements initially but this family did not yell or scream 911 or anything like That. I get it why the kids were upset and scared but I was right behind them and didn’t hear any excessive commotion so I’m a bit confused.
Liberal parents and kids! They were in no immediate danger nor life threatening. Maybe they should stay home in their safe space. That’s the problem with the world today… people will do everything they can to get a free handout! Damn pansy ass people!!
When I went there as a 11 year old , I was “hoping” to get stuck on any ride . It didn’t matter , but unfortunately, no trauma for me ! I was really bummed out, however, the next day I sat on a yellow jacket wasp under a bottle tree bush, boy, let me tell you I got a full dish a meaningful trauma that day! I’m 60 now and always look before I sit down . Lol
My two daughters and I were stuck on the Matterhorn in total darkness for about 20 minutes. The amazing thing is, if you don’t panic, neither do your children. We didn’t get anything for our “trauma” and that was fine with us. We know that rides sometimes don’t operate as planned.
Stuck for a hour on cars ride in California adventure . No one helped and no one cared . Same thing after I made a Nuisance and argued with the ride operators. They sent me to guest relations and no one there had any idea of went on . After explaining what happened to many different people . I was told to make a complaint and someone would get back to me . That was two years ago
Those kids would have experienced true “TERROR AND PTSD” if the dad’s legs would have been chopped off because he decided to exit the ride. What a stupid thing to do. And the absolute worst place to do it…on the incline? What were you thinking??? If that log would have all of the sudden “released” from the locked position….it would have absolutely killed you. No amount of free snow cones is gonna bring a father back from the dead…. STAY PUT!! THERE IS ALWAYS A GOOD REASON WHY THE RIDE HAD STOPPED… I don’t care if you have to wait a whole 21 minutes…STAY PUT…and teach your children some patients… My god… If you didn’t feel like this was a safe place to be no matter what part of the ride you are on…why in Mickey’s name would you put your children on it in the first place… $#/✓ happens… Deal with it KAREN!!!!
A similar situation happened to my sisters and I on an upward incline in space mountain! My sister was having a full flown panic attack and no one came for 45 minutes! Many cast members ran past us but no one came to help. When someone finally came, they didn’t bring anything to help us out with and my sister nearly fell down the stairs when we had to jump out. Luckily, another trapped patron caught her fall. The stair were about a foot away from where we were. They only offered a fast pass each. It was ridiculous. Every ride we tried riding that day broke down and made the waits even longer. We ended up going to the speak to a manager because the day definitely was ruined. On a tier 5 ticket, something like that shouldnt have happened. The magic is definitely leaving Disney.
If being stuck on a Disney ride is the most traumatic experience of their lives …. Then the parents have Not done their job in preparing them for the real world. Get to work mom !
Dear Danielle,
you mention that your ” young children went through the most horrific experience of their life” after being stuck on the incline before the drop of Splash Mountain, a theme park ride. First of all, I would like to extend to you my hopes that this remains the most horrific experience of their life; if getting stuck on a ride is the worst thing that they experience in childhood, well then I think they’ve had pretty great lives and I hope it stays that way. Getting stuck on a ride is HARDLY “horrific”.
In addition to this, you must note that any time you set foot on a ride, there is a slight chance of it breaking down. If your children were not ready for the horrors that are Splash Mountain, it’s up to you as a parent to recognize that and not allow them on the ride, period.
You must know that, especially on the incline leading up to the drop, you and your children were in no real danger because of gravity. You also should be able to keep a clear mind and comfort your children in times of “crisis”. What if they WERE in real danger? How could you get them to cooperate and make it to safety if they are having episodes? Especially in this case where no one was in ANY real danger, YOU must learn to communicate to your children that they’re safe, and that help is on the way. Once they stop panicking, and actually assess the situation around them, you’d have seen that there was nothing to be panicking about.
Could Disney have handled your wait time stuck on the slope better? Maybe. But we’re going off the word of someone who seems to greatly exaggerate things; for all we know, your hour is actually more like 10-15 minutes. It’s likely cast members were removing guests from more accessible parts of the ride,& would have assisted you once those guests had been cleared.
Again, here’s to going being stuck on a theme park attraction is the worst thing your kids ever experience. I hope you’ll never return to the parks and have to have that experience again.
I don’t think it’s right that at least half of the people commenting on this recount of a family’s experience (the ones I read at least) are essentially making fun of a group of scared and panicked children especially considering the fact that one of the children panicked so much it caused him to suffer an asthma attack. I think it’s disgusting that that the ride operators and staff/cast were more concerned with informing guests in the que that the ride was no longer operational and they needed to evacuate or whatever instead of informing the guests ON THE RIDE of what was going on and if they could stay where they were until staff could get to them to help them off, which could have prevented hysterical CHILDREN and one asthma attack. I myself got stuck on a rollercoaster at Blackpool pleasure beach when I was a kid when it suddenly stopped about a third of the way down a steep decline we were only stuck for roughly 15 minutes before staff helped get us of but that 15 minutes was the scariest 15 minutes of my life.
We visited the park July 17th and 18th of this year. Splash mountain broke down twice while we were on it. Seems like it’s a problem Disney already knew about. Also space mountain and the people mover broke down in the same day. We were on the people mover when it happened.
Ma’am if your child is so scared of this ride that his immediate reaction to the delay is screaming about not wanting to die and begging people to call 911, maybe he wasn’t ready for the ride. Sounds like he would have been traumatized either way. Great parenting.
Emotional trauma 😂. I’m sorry I’m sure Disney will be sued. I have been on several Disney attractions that have broken down, some in awkward areas. Just another person looking to cash in.
Bet it’s a whiney woke dramatic everything hurts me because we’re all twinks kind of family. Stay inside at home since your entire family is evidently made of glass. Weaklings
The way this reads does not come across as credible. It sounds like this family is trying to get some money. Some people will stop at nothing. I’ve been on attractions a good number of times when they break down. We actually like it when we get to see the back areas of the ride you normally don’t see. Cast members have always been timely with communicating what to do.
Disney needs to be held accountable, but those children ought to be checked for their high anxiety levels. Their level of panic was over the top, perhaps fueled by the tone set by the adults?
The world is not perfect, not even Disney World. Even though her son nearly had an asthma attack, it seems they all somehow managed to survive and should probably get on with life.
My son and I (and others in the car) were stuck on the Everest ride. I remember maybe it was an hour. We were led down a staircase to get out. It was actually kinda like a behind the scenes adventure and I recall the cast member telling a guest not to take pictures. We were given a fast pass for our troubles but never had the time to use it.
People….Get a grip!!!! They were making their case for a freaking lawyer. Let me take a ride downtown Chicago. That will leave a dent in their little heads. Or the homeless in San Francisco. Or maybe listen to Peloci give a speak Mora ha on some mindless subject.
It’s a shame they went thru that but has woman been under a rock has she not seen and heard the majority of their employees are there to meet your children try to groom your children so they can have sex with your children they’re not smart enough or brave enough to be trying to save your children they have an endless supply of children to molest
Over reaction to say the least. If they were stuck in Space Mountain I might understand more drama – but splash mountain is pretty benign.
Don’t raise your kids to always be huge drama – deal with life.
Sounds like someone trying to get Disney to give them something for free.
We spent an hour on pirates with 2 ASD kids in the dark both were upset but a level headed parent would instill calm and reassurance that it’s OK. This is a case of her own fears being projected on her kids than claiming PTSD. This is why people actually suffering from PTSD can’t get help or eye rolling when they mention PTSD especially veterans as it’s downplayed by morons like this lady.
Absolutely not. If the kids got that worked up, it’s because mom wasn’t reassuring them. Rides break down all of the time, you chill out and wait. If the children have lasting trauma from this, it’s because their mom wasn’t there for them when they were scared. She was too busy being outraged (and apparently calling other people to complain about the outrage) to tell her kids everything was fine and distract them with other activities. Evacuating without cast member assistance put their lives in danger. If that ride had started moving at any point, this would have been a completely different story.
Sounds like a money grab to me. I’m pretty sure everyone reading this article, just like me,has been to MK many times.They also, just like me, know how great the staff is. Kids raised by this lady probably would have ended up with PTSD from the from the fireworks.
Yet another example of pride in victim hood. These days many fragile people are looking for their opportunity to say they were somehow oppressed or taken advantage of. Things happen sometimes that are uncomfortable. It’s not always a license to become offended and then go so far as seeking a news establishment to dramatize and publicize your “pain”. The height of “narcissistic victimization “.
U think these rides were bad? I was stuck more than once, more than 30 minutes, on It’s a Small World; and they didn’t shut down the music. I still have nightmares.
Yes a panic attack because of the reaction from the parents most likely the mother. They are stuck on a incline it has happened to me before. You just going have to wait really nothing outside of something dangerous you can do. Yes leaving the ride yourself is the most dangerous thing you could do. That’s why they were blaming you. Yes it sucks but ride it out. Then when they save you eventually then you can make demands. Like everyone who was stuck during my incident got free passes for the year free food. Tons of free merchandise what this family going get my guess is nothing.
I cannot believe some of the insensitive comments on here. It can be terrifying for young kids-and many people-to be stuck on a ride, especially when they are high up and on an incline! Staff was totally negligent and created a very unsafe situation for this family! There was no announcement about what to do and when they would be rescued. Disney should take responsibility, train their staff better and offer a real apology and some compensation to these poor children!
People can be so unbelievable! There are plenty of signs at the entrance of every ride before you get on warning you and your family if you have medical conditions etc…ridiculous how people think they can continue to try and find ways to sue or whatever they do like get shows and movies banned from disney plus as well. Sincerely a fed up disney fan!
Asthma person here has not had a attack in a long time. Stress can cause a attack and the parents who are not helping the situation. Made the situation worse keeping the kids calm is priority. Parents freaking out leads to kids freaking out. I didn’t always have my inhaler I was taught techniques to calm myself. In the real world your going forget it. What you going do have a attack and go to the emergency room everytime you forget it?
People are answering rationally your stuck in a incline position. Other than it being high what is the problem? It’s not upside down or in a strange position. Just patiently wait for help I have been in that situation before. Everyone figured out hey we’re stuck they eventually got to us. We got free year passes food and merchandise for our inconvenience. The park blaming the family is right if they got the ride to move while they were trying to get out. It would have been a more sad story. A story of inconvenience is trying to be made into a horror story and it’s not right.
Yeah, it may have broke down but I seriously doubt all her kids had reactions this bad solely due to getting stuck on splash mountain. I’m going to guess and say it’s because the parents couldn’t get their act together and be civilized and show their own kids how to act in less than ideal situations. I have severe anxiety and PTSD, and my son nearly fell out of the Space Mountain ride several times and I had to hold so tightly to him he had marks on his arms from my hands holding him in the seat in front of me to keep him from flying out. It was horrible. That’s when you get mad, not this bs. I didn’t go to the media about it, I just didn’t go back on that ride and made a formal complaint. Someone’s got their hand out. I say this and I’m no longer a Disney supporter. But people like that are pathetic.
Many of These comments are rude and ugly! Let this happen to the children of any of you ignorant ppl who are rudely commenting, surely you’d feel differently! Lovely how ppl lack empathy these days especially on the internet! Weren’t any of you taught if you don’t have anything nice to say, don’t say anything at all? Remember Karma is a B¡+¢π !
Things like this have happened to my children and they didn’t freak out. This is a perfect example of the lack of toughness in kids these day. Absolutely no grit.! I don’t blame the kids, I blame the parents for reacting this way and raising kids that can’t handle a little stress in their life.
This is a perfect example of the lack of toughness in kids these day. Absolutely no grit.! I don’t blame the kids, I blame the parents for reacting this way and raising kids that can’t handle a little stress in their life.
She sounds like the Queen of the Drama Queens, dramatically raising her little drama princes and princesses to be even more dramatic than their mother.
Well, mom could have tossed the kids out, now there is a PTSD moment! Get a grip folks, it’s not like their version of the Titanic is doing the death roll and going beneath the waves!!
It’s extremely apparent that all of the ppl commenting have the EXACT SAME KIDS..WOW how unusual. Your going after her kids.how nice. Why don’t you post something your adorable children are scared of and see what kinda comments you get for your darlings….
This woman is what’s wrong with the world. Entitled, selfish, victim mentality, overly dramatic, center of attention.
Traumatized?
More like soft, weak, waste.
I’ve been one time to Disney years ago when they first opened in Florida. I would go today. People getting stuck on water rides and have to get out of the boat and wade to land. Rides getting stuck scaring children half to death.
It’s too crowded and I live in Jacksonville Florida and we go ave different attractions in Jacksonville. Sorry Walt Disney sounds like you need major work done.
Good grief, getting stuck on a ride is a right of passage. If your kids can’t handle this, how are they going to handle life where you get stuck all the time. Try to toughen those kids up and stop complaining so much
We go in a week and all these things that have been happening lately with Splash Mountain are giving me some anxiety and of course, this is my 13 year old’s favorite ride that he can’t wait for and wants to ride multiple times. I’m hoping they sort out the issues.
Emotional trauma for the rest of your life? How did society get so soft? As long as you’re calm, your kids will be calm. I’ve been scared enough to be on the verge of a heart attack, but my kids see nothing but extreme calm. You need to toughen up.
Of course people respond differently to adverse situations including kids. If they were traumatized then they were traumatized. I guess it vogue to be rude in this era ……smh
This woman went waaaay over the top with her drama. Ten minutes she made it sound like hours. If this is the WORST these kids have to deal with in life they’re lucky. Sounds like she’s looking for easy money in a lawsuit. Grow up n quit being a Karen
When I was four years old, my mother, father, aunt, uncle, & three much older cousins were trapped under the singing skull in The Pirates of the Caribbean at Disney Land in CA. (We were there when the New Bear Review was new…that says something.) My uncle traumatized my aunt, I think more than I was…but I did not care to go next door to the Haunted Mansion (of which I would have been wary beforehand, as I was generally a curious child). Our next ride as a family was the Small World ride. I truly found this ride uncomfortable and unpleasant. It was slow and confined…almost exactly like being stuck when I think back on it!
A friend had to convince me to go on the Mansion ride eight years later.
Displaced anxiety? Very possibly!
I’m glad she did, Pirates & Mansion are my favorites though I haven’t been in decades.
this is so dramatic and for what? like “i am traumatized” no you were scared. being scared and traumatized are not the same thing. if that’s the worst thing that ever happens ever again i think they’ll be just fine.
These folks must have (thankfully) absolutely no idea what real trauma is. Talk to a child that has seen their parent die in a bombing, has lost a parent in combat, or been the only survivor of a fatal traffic accident.
Machines break, screws fall out, it’s an imperfect world. They need therapy, nit for this incident, but for how to handle life in the first world.
Move along folks, there’s no trauma to be seen here.
Feel.sorry for the kids that they all have imprinted with anxiety and go straight into distress mode.. hmm, wonder where they got that from? Guess they haven’t experienced living in the Ukraine.
It’s been a family tradition over the past 30 years to be the last riders on Splash Mountain at Disneyland. About 10 years ago my wife and I took a trip to Disneyland without our kids for our anniversary. Like every other trip we were there from before park open to park close, closing out the day on Splash. We boarded our log just the two of us and were off. Everything was great until the point where you go up the last lift. Our log stopped right at the bottom of the lift and for the next 30 minutes we went thru all of the buzzards lines dozens of times and even got slap happy watching the buzzards move as the cast member over the speaker talked. Finally we were evacuated from the log and went through back stage to get out of the ride. We stood at the bottom of Chickapin Hill awaiting the logs to watch them take the drop. We still got the great walk along rivers of America when the park was empty.
Wow, children in other parts of the world survive war with bombs going off around them. I’m sure her kids will be fine. BTW, that settlement money doesn’t make “trauma” go away.
This lady is going overboard with tbis . Her family was in the wrong leaving the ride on there own . In addition the only reason the children should be scared is because Thier parents were upset . It sound like she allowed her kids to get upset wnen all she had to do was calm them by explaining that these things happen on occasion . Its not Disneys responsibility to teach her children not to overreact
Woke Disney sucks…I’m never taking my family there again or giving them any of my money when their top executives admit their goal “is to turn kids queer.” Just say no to the perverts!
I always wonder what people like this do when they get a real problem. I think Florida is just trying to make Disneyland look bad because of the gay thing and the governor who would like to be king
What wimps. Things happen. You’d think they were in the middle of a bombing in Kiev. What whiny obnoxious kids. They are angling to get some free stuff.
This was the log ride right not the roller coaster. I’ve been on that ride several times, I still don’t get it why her kids freaked out. As a Mom and Grandmother it’s up to u to calm them down and tell them everything is going to be fine. I can see this Mom freaking out and making this worse than it really is.
My 18 month old almost lost her finger at a Disney park. I took my toddler to a Disneyland park a few years back. Along with my then husband and 2 other young children. We were in line at the Buzz light year ride waiting our turn to board the ride. We got stuck by an inside door that separated the part of the ride where you get on and the part of the ride where you get off. It became our turn to get on the ride and right as we were going an employee came through the door. Our toddler grabbed the door where the hinges are and the door shut on her tiny finger and cut the tip of it off. It was a very heavy metal door. Not a normal inside door. More like a fire door. We immediately saw what happened and rushed her through to the other side of the door where the exit was and we’re trying to hold her tiny finger together while she was bleeding profusely. We asked cast members for bandages or Gaus but they had nothing. We had to wait a half hour for a park nurse ( who couldn’t help us), another 45 minutes for a parade to go by, and another hour to fill out an incident report for the park before we were able to leave and head to a hospital. All the while through all of this she is screaming and crying and bleeding and our other two small children were just traumatized. It was definitely not the happiest place on earth for our family that day.
This is what happens when you get hysterical at the drop of a hat. Raising the future snowflakes of America.
They should teach the kids to remain calm and keep a level head instead of hysterically acting out.
Someone is looking for a lawsuit. I see she didn’t mention the behavior of any other guests. Assisigning PTSD to your ENTIRE freaking family bc a ride stalled is a bit of a stretch and good luck proving that in court. Besides HE GOT OFF THE RIDE.
Sounds like a typical American Karen. I can just picture her now screeching at all the resort staff because her kids are somehow ‘traumatised’ for life from being stuck on a ride.
Sounds like this family needs to stay in their save space! My family was trapped on the same ride years ago up at the top. We where just looking around at the view waiting for it to start up again.
I got stuck on the small world ride for 30 minutes one time. We just dealt with it. Didnt get offered anything. But the small world ride is A/C and florida is stupid hot and humid. So i guess it wasnt as bad.
I myself have worked for Disneyland I would still be working there have I not moved to Texas I worked there for a year and a half plus I have my year pin I moved up at Disneyland I still have friends working there that I worked with and got trained by I worked even the now what’s called the incredicoaster I at the time worked it and it was called California screaming I don’t know if anybody recalls when the purple coaster got hit by the yellow coaster my friends and I did not hesitate to hit the e-stop call ambulances everything do you think we did not announce for those gifts that we had evacked them or anything no we didn’t and at the time we help the guests we did everything we could for them and as well as give them what we had called at the time fastpass and you know what we also encountered multiple stuff with guests as well at Big thunder and not to mention we had incense with guests on soaring I know Soren at the time is now what it is again where you have the scent of the oranges they fly through Disneyland at the end with the castle the fireworks and everything they fly through the San Francisco Golden gate bridge and I know I had guests up in the air I could hear our kids saying why is the screen blank but I can smell oranges and I can’t see the fireworks I actually called maintenance with the guests in the air and it was funny because I could still hear the kids saying something I went over those intercom and I told the you know the guests I’m sorry about the slight delay I will have you back up in here and no time maintenance came by fixed the problem after we brought them down I recheck their seatbelts told everybody I was very sorry for the inconvenience even fast passes and you know put them back up for their flight as I called it and they were happy so I don’t know why people has to do this for attention over and over if you want to do that go somewhere else because there are multiple other parks to do that and I still have multiple friends working for Disney right now and you want to go to them and ask them if they’ve worked for me or with me they will tell you they gladly did but I do have friends that have you know moved on become moms whatever and quit so I hate it when people ruin it for others that really have had a horrible experience with that being said I do plan on trying to treat my wife to Disneyland in October of this year for guess what Jack skellington
I hope that Disney is smart enough to ban this idgit and her whiny kids from all parks for life! Hopefully they never get stopped in a situation that is actually life threatening!
Honestly? It happens. In May 2013 my mother and son sat on a loaded gun on the Dinosaur ride in Animal Kingdom and we just handed it to a cast member and left so we didn’t miss our fast pass window for Everest. 😂 I think the cast member was more traumatized than we were.
The point being- something out of the cast members control happened and thank goodness no one was physically harmed.
When I was about 12 we went to Disney world for the first time. We went on every ride there including It’s a Small World. While we were on that ride it stopped, for what seemed like hours, and that damn song just played on a loop over and over and over again.
🎶 It’s a small world after all,it’s al small world after all, it’s a small small world🎶
It was very traumatizing to say the least 🙄
It definitely made me never want I ride that ride again!!
Ridiculous. If you all are that intense and easily traumatized, don’t ride roller coasters. Ha ha so traumatic that she wanted a fast pass for the next ride lol good grief
Yep, never pay the $100+ per ticket to take your kids on harmless rides again. Boycot and complain!! Or, just teach your kids how to deal with their emotions! Teach them instead of blaming everyone else. Your kids were not traumatized by a ride that stopped. No one got hurt. Oh, and the “cast members” are probably teens with no life experience of their own. Stop teaching kids to be afraid or offended by everything.
Reading some of the callous comments here made me wonder what our world is coming to. If you’ve never had 3 hysterical screaming kids and another 2 wondering if they will live or die, then shut the hell up! You have no idea what trauma that whole family went through. I hope they sue Disney for the whole damn park!
Oh the horror of being stuck on a ride at Disneyland! What a bunch of drama queens. They should be ashamed to be whining about this when people in other parts of the world have REAL trauma to deal with. I just picture this entire whiny and hysterical family with everyone crying and screaming and quivering — hilarious. Summon the therapy dogs!
Well it happen to us at the houston six flags some 20 years ago. We waited and then i was like this is bullshxt. So i got my nieces out of the ride we walked the plank down and said adious. No trams we were on a level track.
Everybody’s saying she’s just out for attention, but if I’m stuck on a malfunctioning ride for twenty minutes, and none of the people supposed to be tending to my situation can be bothered to give a crap about remembering I exist, you can bet I’d be on my way to a lawyer’s office the minute I left the parking lot. And three kids, one with medical issues, who are expecting me to know how much longer we’ll be there and think they’re going to die there? Hell nah. Disney’s famously hungry lawyers are about to earn their money.
None of them cared because you’re full of crap talking about being emotionally traumatized about sitting on a hill for 20 mins. I feel sorry for your kids having you as a role model. How can they learn to eventually act like mature adults when you obviously can’t?
I hate that for them but I suffer trauma everyday sitting in a damn car in traffic or hell not even sitting in a car just people not knowing how to drive and putting yourself at risk that’s traumatizing
Sounded like the mother was upset she wasn’t offered free annual passes for her and her family… that’s why she was really upset, what else could they have done for her? Sorry lady it happens I was stuck on Indiana Jones for almost 1 hr once least it was only 10-20min stuck
I got stuck on the little mermaid once for about 15 minutes but the cast members were constantly telling us over the PA system to remain seated the ride will begin shortly I can’t imagine what this family went through I went on this ride and I hate roller coasters the suspense of rides like these kill me inside I’d go crazy if I we’re stuck at the top to
Oh jeez…..I smell a huge lawsuit from these people! I’m sorry, but you as adults should know that these are “rides”! Rides can sometimes breakdown. It is what it is. Maybe, just maybe, how about being a responsible parent and keep your young children on the rides meant for them? Not rides made for adults. Also, maybe explain that sometimes rides will break down when you are on them and it’s ok and to not panick. Good grief!
My friend and I were stuck on a at the highest point befofe a vertical drop. Yeah, for the first 3 minutes it was scary, but you get used to it.
How they didn’t know/assume the ride was broken, I’ll never know….
As for the trauma, like okay sure, the staff could have announced we have a problem, but other than than they, they can’t really do anything…. I’m glad a lot of you call the family dramatic, because that was my first impression
You and your precious crotch goblins got stuck on a ride. Instead of teaching your kids that “these things happen” Karen, you freak out and your kids freak out. Rides STOP for SAFTEY MEASURES. Get over yourself and freaking learn that the world- even if Disney – will never go 100% smoothly. Teach your kids that as well because damn. You are embarrassing.
Karen need to stfu… Look there’s no reason for your children to be screaming in terror like that unless the rollercoaster went outta wack and you’re literally about to die. For her children to act like that because the log was stuck 🤨… Do your kids know how to swim? Is the water even that deep… No one was going to die to to say trauma is over the top. My 4 year olds would of already been swiming away after 15 minutes. However staff members failed at evacuation for those on the ride. So clearly every staff member needs to go over all protocols again.. Sorry this happened to Karen’s family but it’s her fault for allowing her children to be overly dramatic…
I have little doubt that whatever trauma these children might have would be the result of seeing their mom become “frantic” and “furious” instead of composing herself and making them feel safe.
They wouldn’t feel terrified to the point of “shaking uncontrollably” and having “panic attacks” at this age if their parents kept it together. These kids, upon noticing the unusual situation, look to their parents to understand whether there is danger. If their parents do what parents are supposed to do, that is, remain calm and reassure their kids, then the kids will not be afraid. If their parents freak out and get all hysterical, yeah, the kids will get scared.
What do you expect staff members to do about your hysterical demands about “emotional trauma”. What’s the solution? Did you want them to give you therapy? Meds? A million dollars?
If they had taken the situation like reasonable adults, they could’ve been enjoying the rest of the day in other attractions. Instead they decided to turn this into some kind of tragedy.
A whole family having panic attacks and being ‘triggered’ while sitting and waiting for a ride to restart or to be safely let off? I wonder what will happen in traffic jams or delayed flights with this fine group of genetic specimens. Hopefully someone will help teach these kids some basic coping skills because the parents seem unable.
Their is always that one person that is always on the lookout for somebody they can sue and of course get something for nothing. Free Handout is all they’re after
The fact is that Disney needs to better train their “Cast Members.” And I would have done the same thing if it had happened to me. Offering Fast passes as an I’m sorry if pathetic, and down right tacky. Guess Disney is dropping the ball left and right, I mean after all both Winnie the Pooh and Mickey Mouse are both about to be one public domain. Just sad these kids went through this.
Bruh. If your kids are gonna be this scared you shouldn’t even take them on any roller coasters. For gosh sakes they would be scared cuz u killed a fly
If that’s the worst thing her kids have experienced, she should be counting her blessings. If they were crying to the point of one child having an asthma attack, she should have been able to gather her mothering skills and verbally calm them down. What is so scary if everyone is buckled in? I actually am more concerned with the way she is raising her kids to not be able to handle life’s uncontrollable situations.
The only thing to cry about is being stuck on a ride with her. What a whiner. No wonder her kids are crybabies.
My parents would’ve said to us (sis and I) that sometimes things break, enjoy the view, and the workers were fixing things. As an adult, I still tell myself that and ya’ know what? Enjoy the journey and stop dwelling on the destination. And yes, I’ve traveled to 41 countries and had great times because I don’t cry over stuff I can’t control.
She and her weak spawn should stay in the backyard. I think she wants attention and $$$.
On July 9, 2022 we were stuck on Splash Mountain. My husband timed it for 37 minutes. The most frustrating part is we were not kept informed of the situation and as a result two people exited their log and disappeared. The Disney Company needs to train the cast members better and include emergency training such as this. Guests need to be kept abreast of the fluid situation in order to calm their nerves. In our situation; we didn’t know if the ride was going to resume or if we would be getting out of our logs for over 30 minutes. Likewise, Disney has the ability to more properly maintain their rides as this appears to be a recurring event. We also walked to the People Mover ride and it broke down as well. Very disappointing to have the Pirates of the Caribbean, Splash Mountain and the People Mover all in operational. While the Fast Pass added to our account was appreciated; we were unable to use it.
I am 63 and have gone to Disneyland several times every year since I was 10 months old. I can’t think of a ride I was on that hasn’t broken down while riding. I have without exception always heard a message played to riders and when we needed to exit the ride a cast member or members always got to us, eventually. Once we waited over an hour on pirates while on the uphill portion. I’ve been on rides with my children and grandchildren when the ride has stopped and have always been able to calm and reassure them. Including times when the ride was at an awkward position. Maybe because of the location of their log they were unable to hear the inside rider message however, they should have stayed out. Other riders needed to be assisted off and they most likely would have been last.
Six years ago at California Adventure me my girlfriend my friend and my 13 year old niece got stuck at the top of the Tower of Terror for over 30 minutes. The staff barely did nothing to help us or console us and when the ride finally was fixed and we got off all they offered us was a fast pass lol. It was my last night of my vacation and the park was closing so it was my last ride of my trip what a memory. I haven’t been back since
…i was stuck next to thw pirates singing on POC for 15 min. Believe me, i get how traumatizing it can be… if youre kids are freaking out THIS bad im questioning your parenting. Ive been on splash mountain. Many times. Ive been on Disney rides when they stop…nothings worse than stopping on Its a Small World. This lady is way over reacting…
With that said, Disney should make an announcement for anything longer than 10 mins. With THAT SAID….They have rules…you KNOW not to EVER get out. Its disney. You think theyre gonna leave you there stranded, without some sort of “reward” …acting like a “Karen” is why you got your treatment.
40 years ago I got trapped for half an hour on it’s a small world having to listen to the partial song looped over and over and over. I still wake up in a cold screaming sweat.
36 years in the field of EMS if a child is having a full blown asthma attack he surely wouldn’t be screaming. He would also have needed medical intervention for the attack to subside. Some will do anything for a free Mickey bar
I was stuck through 4 full renditions of it’s a small world at WDW. It was in the blue room at the end of the ride. I was almost at that point of getting out of the boat and wading out of the ride as I was having a panic attack. My young son kept asking me why I was laughing and I didn’t even realize that I was.
Years ago, when I was about 8, my family and I got stuck in the ride, “It’s a Small World.” We weren’t in any danger, as the ride is just a boat floating through the different scenes, but no one came to get us out, and we were stuck for over an hour. That song and those puppets will forever haunt my dreams. I have not, and will not return. Talk about PTSD…I cannot wait in long lines (for anything) or go on rides where I have to be buckled (stuck) etc because I go into full panic!!
Oh, please…if this is THAT traumatic for her and her kids, they should never leave the house lest something horrific like getting stuck in traffic happens….this is an obvious attention-seeking woman making an attempt at a cash grab.
If her children and other people were screaming, maybe instructions were not heard?
I am sure it was frightening , but, it was over, there were all safe. Did the employee cause the ride to stop
What does she want to ease the ” trauma”. Complaining they only offered her a fastpass.. what are you looking for? What could Disney provide that day? Maybe that is why no one know what to do, because of the demands the mother was making.
I bet she will try and sue, how will that help the “trauma”.
Sounds like she is trying to profit from this.
Kidsx reflect their parent’s emotions. V if they freaked out it was no doubt fed by the parent’s reaction. The additional drama was to ensure witnesses to their jackpot moment. Nobody hurt…nobody in danger. Here’s how it goes in my house…any blood? No? Any bones sticking out? No? Anything on fire? No? Nobody drowning? Then shut it and deal with what’s going on. Save the theatrics for when they are actually needed like an emergency.
About 15 years ago, the Indiana Jones ride at Disneyland broke down. Within a few minutes, following the instructions from a cast member, they brought over a mobile staircase, so we could climb off, being that you are a few feet above ground. Once we got off of the jeep, It was actually a cool experience being able to walk through the rest of the ride and see the exquisite details of the set/ride.
I can understand the frantic and and worry when your child is having an asthma attack, and being stuck on a vertical line before the dip on Thunder Mountain. However, being a mom to a child with asthma, always carry a rescue inhaler…in purse, backpack, pocket, etc… If your child has a history of asthma, something should always be on hand…even when stuck on a ride. Very important to remain calm. It sounds like the parents went into full blown panic mode. It seems like their anxiety amplified the “trauma” that their kids experienced. I really do hope that the kids are doing well. As for the parents, they want a refund and then some…
I think kids run off a parents’ energy, so if the patent is panicked and making a big deal out of a situation, the child is going to have a horrible situation. WDW did not break down the ride as a personal attack on her family. It was just unfortunate timing. I think if the parent had remained calm, the kids would have remained calm. Disney didn’t do it as an attack on their kids!
Seriously? Trauma? This person is looking for a payout. They weren’t upside down and they weren’t in any danger. If her kids were freaking out, it was the result of her throwing some kind of fit.
Sounds like another Karen. Way to teach your kids how to stay calm. You know the Cast Members are just kids right? A 20 year old today is not the same as a 20 year old 40 years ago. You can’t expect them to know what to do without help from a 50 yr old adult.
Sounds like daddy needs to teach his children to toughen up. If your children are this fragile and you can’t console them at that age, pray they make it through life. It’s a rough world out there.
I call BS. Catastrophizing and blowing an event out of proportion in hopes of getting sympathy and free stuff. I’ve worked for the parks, and I can say with confidence that this didn’t happen to the extent she claims.
Maybe you didnt use the proper pronoun when addressing the cast members. Or maybe they were self identifying as something other that a castmember. Or maybe you upset them and they headed for there safespace.
What drama…stop pampering your kids. If you go on a ride, there’s risk of it being stalled. Come prepared, especially with kids that may need medical attention. Would you rather they stop the ride and fix the problem(s) or continue riding with the risk of severe injuries and damages? We had a ride stall on us, but it was our own fault.
I am shocked that this event is deemed newsworthy; much less that it could reasonably strike anyone as amounting to an horrific event. No one was actually endangered (maybe just inconvenienced for 20mins). If the kiddos were responding irrationally, then that’s where adult mom and dad come in to quash the silliness and manage emotions. The gravest travesty is that no one managed to capture on video what surely could have become one of this year’s top memes. SMH.
I got stuck for about 5 minutes right before the first dip on Pirates of the Caribbean during grad nite. The log literally stopped right as the pirate voice recording played and the log was tilted downward. It was dark and echoey, I could hear the other people ahead of us screaming. Although I knew what to expect, I would have been rrrrrreally scared if it were my first time on it
Boo ho. They will forget that trauma the next time they stuff their faces full of food. Get back to us when one of your kids gets killed in cold blood. That’s real trauma. Sitting on a ride for an hour is no worse then plopping them in front of a tv like most parents do.
Got stuck with my kids on it’s a small world after all. Almost 20 minutes listening to the same song and watching the same little people twirling around. 30 years ago and I still can’t get that song out of my brain.
We were stuck on Pirates if the Caribbean for a long time a few years back and the boats kept banging into the back of the boat in front of it – we could see the exit and they would not let us leave – just kept yelling at us and threatening us with expulsion but we got up as a group in the boat climbing over each row – gently helping each other as a group while the cast members just kept screaming to get back in the boat we all stepped out onto the platform – very orderly- they were screaming at me and told me to get back in the boat. One actually took hold of my arm and the terrified look in his eyes gave him away – his name was David. From Jacksonville- I will never forget him. My family stepped up and so did some strangers and said get your hands off her now – I had been a Florida resident pass holder for years and that was the end of my love affair with Disney- they were actually screaming- I can be dramatic but putting hands on us. I did not want anything for free – Just Awful. They are the worst. You want fun go to Busch Gardens.
Be Calm. I find if my wife and I stay calm, usually the kids follow suit. We’ve been stuck on rides and we think it’s Awesome: we get to stay longer, woo hoo !
On a side note my girlfriend (at the time) and I were stuck on a ride while her ENGAGEMENT RING was in my pocket. I planned to ask her to MARRY ME after the ride was over. We sat on the ride an extra 30 min and I was nervous and sweating the whole time, I didn’t know that the ride would be so long. Well anyway she said YES and that was just about 16 years ago this October. And as a result of being stuck on that ride so long we both know all the words to ” THERE’S A GREAT BIG BEAUTIFUL TOMORROW ” from the Carousel of Progress:
(OUR FAVORITE RIDE) !
Poor parenting at its finest. It takes Disney maybe 10 minutes sometimes to get to you because they are seeing if the ride is fully un operational. I’ve had rides break down multiple times. The only thing that was annoying was them yelling at you to put phones away because people will record. It happens, I didn’t go write about it and demand Disney provide me services, that’s stupid. Rule is to stay on the ride till you get assistance, calm your spoiled kids down, and stop making them panic.
I would not consider that a “horrific ” event. The family whose toddler was killed by an alligator at the Floridian a few years ago was an absolute devastating & horrific event!
My family loves Disney and have had nice experiences with guest relations when needed.
Sounds like an over dramatic Karen strikes again. My advise is do us all a favor and don’t go back to Disney world the lines are to long as it is anyway.
We once got stuck for nearly an hour on Pirates of the Caribbean (in the 70’s). I don’t remember anyone suffering PTSD. But then again my parents raised children who would survive mildly adverse situations.
OMG! I’m traumatized just from reading this article, after the sesame place (incident) I think I now have PTSD, and and need to be involved in the lawsuit, after all I’m looking to make a quick dollar myself
Sounds like she herself was panicking that could of triggered the kids. We got stuck on pirates one time for 30 minutes with small kids and the fog never went off and you could not even see the boats in front we all survived to ride another day.
Omg. I was stuck on the “It’s a small world” for approx 20-30 minutes or so, maybe 50 feet from the end of the ride, but it felt like a lifetime as that horrible song kept playing and plyaing and playing – crushing my mind, heart and soul just knowing how close i was to salvation and sanity. It left me scarred for life. If I even hear a note of that song I curl up in a little ball and cry, rocking back and forth. Haha. Just kidding. I just never ever went on that ride again.
I can’t help wondering, would the kids hsve worked themselves up into such a state if the psrents hadn’t made it seem so terrifying?
I don’t want to die? Don’t be silly son, we’re all fine, we’ll be off soon. Why don’t we go and get one of those ice creams you like as soon as we get down?
We wouldn’t have dreamt of making such a fuss, it would’ve been too embarrassing.
People need to stop feeling so entitled. I’m so sick of people complaining that they’re getting screwed over left and right by people when just suck it up move on with your life it’s not that important people are dying out there. Your kid is not traumatized you’re traumatized because your kids didn’t get what they wanted cuz you’re like everybody else a helicopter parent. Kids feel entitled cuz their parents feel entitled get over it.
Whether or not these children were traumatized by the event, Disney should train their employees to listen to and empathize with guests concerns at a minimum. If the parents were calling for help and expressed a child (guest) was experiencing a medical issue, there should have been accommodations made to prioritize their offloading and safety. Ignoring cries for help is very concerning.
On the flip side, ride rules are there for the safety of guests and cast members. Obeying the rules avoids other potentially worse outcomes. Remain seated & calm and ensure children they will be safe until assistance comes.
Had the family been injured offloading without assistance, they would be pursuing lead actions. Hopefully this isn’t going to be yet another money grab due to unfortunate circumstances. Hope all are well and recuperated!
I’m sorry, but your kids emotionwl distress were more than likely a reflection of yalls reaction. “Emotional trauma”? Wow. You should really reflect on the trials and tribulations your kids may face in the future and reflect on how you can make this a learning experience to not sweat the small stuff. You should also look up “helicopter parenting.”
Sounds like the trauma was not teaching your children coping mechanisms and allowing them to have panic attacks and nervous breakdowns at minor inconveniences 🙄
What a bunch of whiny crybabies. My family broke down in the exact spot for 30 minutes once while they fixed the ride and we stayed calm so our kids stayed calm. Kids are going on the cues from their parents. I’m sure this mom is a total Karen.
I think we’ve all been on a ride that has stopped for one reason or another during our lives. I know it’s happened several times for me and I know I have never panicked or experienced “emotional trauma”. I know everyone is different, BUT I think this family is just trying to get some type of attention. While reading this story I couldn’t help but hold back some giggles. It’s so extra! First off, my children wouldn’t be freaking out because I know how to keep them calm. Children pick up on our emotions in most cases, so I’m assuming the parents were freaking out, causing the poor children to freak out as well. I do think that staff should have reached out to the guests to inform them of the situation and help ease their mind, but regardless, I still think this family is just looking for attention and perhaps see what they can get out of Disney.
Many years ago, I was about 16 years old. Went to Disneyland in California. The ride ITS A SMALL WORLD broke. Waited more than half hour. That darn music an singing never stopped!! I hate that song to this day. Lol
The bigger story to me, besides the kids were too young to be on that ride and moms hysteria, is WHY do rides continue to malfunction at Disney? Other parks too. These rides are shut down all night, there’s no excuse for any of them to break down. A complete check of all systems should be done every single night. The parks are making billions, yet continue to have shoddy workmanship and hiring unqualified staff to run rides. They need to do better.
Sounds like she is very much over reacting. You weren’t dangling upside down and hanging on by one hand.
She is very much over over doing her tall tale. Seems like you were stuck for 20 minutes. They definitely knew you were there they were getting to you.
When “the ring of fire” got stuck upside down at our town fair, for 15 minutes. Not one person looked for the person responsible. Just took some time for the blood to go back to where it was supposed to be. She definitely looking for a payday.
Seriously this is so far fetched and exaggerated! We have been to Disney World multiple times and have had nothing but top service from everyone who worked there. Some people just can’t help overreacting and expecting to be compensated or given free stays. Ridiculous
Yeah I’m sure your kids are gonna have that “emotional trauma” as you put it for the rest of their lives, such a horrible experience having your rise stopped for a few minutes.
Her name should be “sue” cause that’s all she wants to do…I am sure there are different versions of this. Frivolous suits brought to the courts should have severe fines to the plaintiffs and lawyers.
Any of you have the ring of fire in your city fair? Ours got stuck upside down for 15 minutes. Talk about a panic attack when blood is rushing to everyone’s heads.
This happened to me as a child except we were on the incline of the final drop right at the top slanted (Atlantis ride at Sea World). That said, im appalled she even let these children go on with those kinds of health issues. What an awful parent.
I am wondering that if your kids are prone to that level
of fear , maybe that ride was too scary for them
to ride. Sorry you went through that but most everyone has been stopped on a roller coaster or some ride at some
point.
Yeah, STFU! That crap happens all the time! It happened to us when we were there in the Exact Same Spot! There was a log full of kids behind us that were laughing about it! You are raising 3 Useless Members to Society! Stop It! Rides Break Down, if they can’t handle something so small and insignificant you all just need to go hide in your safe space and never leave again!You’re just going for a money grab like a dirtbag!
OMG. Sounds like they were definitely dramatized. Perhaps they will need therapy for the rest of their lives. OMG. I am emotionally devastated right now.
Yes, it is not a new thing to get stuck on the Splash Mountain ride. We were on it in 2000 with three adults and six children for one and a half hours listening to An insane song perhaps Zippety dodah or something just as bad. All these frantic workers kept screaming at us to stay in the boat. Apparently, a very overweight rider did get out not realizing there were gear belts underwater and he perished. It was so traumatic for our children and the wife and mother waiting for us not knowing if we were okay.
After lots of harassing the window worker, we at least got a free photo. No extra ticket though for all our lost time. Disney is really stingy.
Things do happen, therefore was protocol done when the ride stopped? Also, in a perfect world what would you want the cast members to do? Strangers consoling strange kids could be weird. Medical treatment is for the first responders and healthcare professionals.
Very glad to see most of these comments say how ridiculous this is! Yikes, these kids must not face very much in their lives if this is what set them off.
Dear God, lady. Children go through literal war, famine/starvation, horrific physical/mental/sexual abuse… Somehow I think you and your family will recover from being reclined for half an hour. The entire family sounds high strung and reactionary.
This is exactly why our country is in the state it’s in…. You parents these days are so ridiculous! In the late 70’s/80’s we were told to shut it and wait. Mommy and daddy didn’t wipe our tears away or tell us we are so special because we were so brave dealing with such a traumatic incident..!?! I was digging ditches and working alongside grown men at there age. I would of given anything to be stuck in a awesome adventure ride for a hour instead of getting ridiculed and LITERALLY put in harms way. You want real, true successful kids……? Get the F*** out of the way and let life teach them.! But we all know you can’t SNOWFLAKE so we will all be looking for your next post on how your kid didn’t get the toy it wanted in its Happy meal and was robbed of a day of so called fun…… Just relax snowflake… your precious will be just fine AND you will be able to spew your half ass p**** opinions with all your other “poor me snowflakes friends” that got your back 🤦🏻♂️🤣
This is exactly why our country is in the state it’s in…. You parents these days are so ridiculous! In the late 70’s/80’s we were told to shut it and wait. Mommy and daddy didn’t wipe our tears away or tell us we are so special because we were so brave dealing with such a traumatic incident..!?! I was digging ditches and working alongside grown men at there age. I would of given anything to be stuck in a awesome adventure ride for a hour instead of getting ridiculed and LITERALLY put in harms way. You want real, true successful kids……? Get the F*** out of the way and let life teach them! But we all know you can’t SNOWFLAKE so we will all be looking for your next post on how your kid didn’t get the toy it wanted in its Happy meal and was robbed of a day of so called fun…… Just relax snowflake… your precious will be just fine AND you will be able to spew your half ass p**** opinions with all your other “poor me snowflakes friends” that got your back 🤦🏻♂️🤣
Your kids were afraid of dying?? Dying from what?? Boredom?? The problem is poor kids such as these are at the hands of snowflake parents such as these here who fearmonger their children into believing that they really are in danger, when they’re not!! If the parents are doing this for a settlement then that’s even worse to be teaching kids to do and say say these lies for money!!!
Should I call the WAAAHHHH-bulance??? 1-888-WAH-WAAH!! People and their want for attention and a free handout!! How bout moving on so the rest of the world can not have to listen to such whining
I honestly didn’t read the comments b4 posting my comment. I’m so glad people feel what I feel or vise versa.
This is how little snowflakes are made. They are groomed by their parent snowflakes into becoming cry babies that expect to get everything they want!!! To bad that there’s a lot of parents just like this all over the country, teaching their kids how to be snowflakes!!! PEOPLE DON’T LIKE YOU!!! SO STOP IT!
Sounds like they were looking for freebies. Lol if the ride was stuck upside down or something then you have an argument, but stuck on an incline and all that fuss? The employees didn’t know what to do because nobody has ever acted like that before.
Omg. Traumatized!? You caused panic by being a spaz. Children read parental ques. And if you’re so delicate maybe you should try a cotton batting facility.
Got stuck on The Rise of the Resistance ride in Hollywood Studios once last summer right before the drop. Couldn’t be more grateful that it wasn’t mid drop. The operators shut down the ride as soon as the park closed, stranding everyone both on the ride and in line.
So ridiculously dramatic the drop itself is already scary why take your small children on it in the first place especially with asthma. Obviously seeking a hand out and trying to juice anything and everything possible.
This sounds so dramatic. I’m sure that maybe this was scary for this kids but this happens all the time. Emotional trauma would be me killing myself in front of her kids, forever changing the trajectory of their lives, but getting stuck on a ride is absolutely the worst thing I guess.
I was stuck on the rock ‘n roll coaster at Universal Studios a few years ago it wasn’t that traumatic, we were stuck on it at the steepest incline as well and it was hot and a little bit scary but I would not call it traumatic
Sounds like fun to me…..these people want money money so obvious and sad…come on people, take the video games and cell phones away from you kids…kids these days are such wimps.
After reading this story I can’t eat or nap. I’m terrified. I have been traumatized for the rest of my life.
I’ll take 2 all day tickets and a fast pass please. This might resurface at any time, probably every summer. Just leave them at will-call, I’ll feel better. Thanks.
I mean like kids are going to panic but this seems like to much I mean like if you try to calm them down it wouldn’t have been this bad and getting out of the cart I’m just going say it retard move, like what if it started moving again or you slip and fall into the track/river.
Wow that is some professional level whining. Your kids must be terrified of everything! I can get the youngest being scared but “extreme psychological trauma” sounds like your making a Splash Mountain out of a molehill. You probably shouldn’t let them ride on elevators. They get stuck too and you’ll all die of fear before Fire could get you out.
I wish I could say I’m amazed at the callousness of people here in the comments, but most people tend to respond with blind judgement. This woman and her family went through something hard. It’s unacceptable they had to wait so long and never were addressed. What made matters worse is that no one who should have really listened and heard them did so. At least that is how they felt. Regardless of what may or may not have happened, their feelings are very real. It sounds terrible. My children would have been quite afraid as well, and probably would have not wanted anymore rides after an experience like that. Put yourself in their shoes and drop the cynicism.
Bro it’s literally just a stop, if that causes “emotional trauma” then that’s a problem, I can understand them not wanting to go back on the ride in the future, but if that affects their daily lives that’s kinda disappointing
We got stuck on Rise of the Resistance in the first couple weeks it was active. We were near the end of the ride and my son was 4 and totally bought in and thought Kylo Ren was really after him. He was shaking scared. We did have to lift the veil and tell him he wasn’t in real danger. This is on parents not cast members and his fear was more existential versus just paused on a ride. After about 20 minutes we were the last vehicle evacuated and they remained in character (Imperial officers, cold) and my kids thought that was the ride…. Until we used our FastPass 🤣 10/10 would do again.
This is not a “traumatic” experience and you shouldn’t be accommodated anything more than a free meal… grow the fk up snowflakes… you think being stuck on a ride is traumatic? Get over yourself Karen.
Our last trip was awful. We got stuck on about 4 rides and the intervention from the cast members definitely left much to be desired. It is very clear that many of the rides are in disrepair. One day the jungle cruise was down when we went to get on and that’s the day one of the boats was submerged with passengers on it! No one was hurt but I’m sure it was scary.
I was trapped hanging sideways outside on Test Track, in the hot summer sun. We were there almost a half hour before anyone came, and yes, we were yelling for help. Got a fastpass to reride but I didn’t want to get back on.
I was on Space Mountain with my brother and sister in-law. We were in line right at the front behind a 16 or 17 yr old girl swinging her leg back and forth as the ride was coming to a stop. Before we knew what was happening a car came to a stop with her leg pinned in-between the wall and the car. Her leg was definitely broken. She was screaming at the top of her lungs. The employees were shocked and the next car came for a stop a bumped the car. You could hear the rip of her skin and more breaking of bones. I was 12yrs old at the time. I’m now 51yrs. The employees were panicked and some friends of my brothers and some fathers went into rescue mode. They called for help and my sister in-law held the girl as the lifted the car off the track. Now remember this was 1983 the safety protocols were very different. Buy the time they got the girl free there was an ambulance waiting for her. The girl was there with friends and had an attitude before she was injured. The employees could have told her to stop swinging her leg or they could have kicked her off the ride but they didn’t.
I hope those young child and everyone else whose been injured in Disney parks get better. The emotional trauma can be much worse than the physical.
I can’t stand DW, but I gotta call bull$#!+ on this one. Emotional trauma? Asthma attack? Gimme a break. Sounds like the kids have learned to be entitled and dramatic from the parents.
People need to stop raising their kids to think and act like every little thing that happens is a catastrophe. Sounds like someone is looking for a check…I think it would be hilarious if it was made out in Disney dollars!
I don’t understand how no one could do anything to resolve or acknowledge this family’s terror on a Disney ride.. being stuck on an incline like that for a long period of time, with no team member support or encouraging assistant with 3 Frightened little children is TOTALLY UNEXCEPTABLE!!!!!!!!!!! THERE SHOULD HAVE BEEN A BETTER RECOURSE, PROTOCALL, OR PLAN IN PLACE DURING THIS TYPE OF EMERGENCY.. and sadly people will CONTINUOUSLY go there knowing this has happened with no sympathy OR compassion for the families and Especially frightened children involved in this ordeal… I am personal Very Disappointed with Disney.!
People like you are the reason people like the parents of these children constantly whinge and complain. The rides do break down from time to time for safety reasons. Sitting in a ride that has stopped for 10 – 20 minutes (on and incline or not) is NOT trauma, it’s an inconvenience. Head over to Ukraine, speak to the families over there and then you will see trauma.
Sounds like this family is a bunch of pansies. Omg! You sat in a long for 20 minutes on a slight incline! You were so close to death! I mean, the sun could of burned you during that time. Or you know, maybe…. well…. no i can’t really think of much that could of happened. Except us all having to listen to this bs karen complain and try to make it sound worse than it really was. Truth is she’s just pissed off the ride broke down on her and she wants a payday for it. Cant blame her 100% but damn does she really gotta do so at her own families expense? The husband will not be looked at as a man anymore. Yhe children will all be made fun of (rightfully so) and she will just make it even more obvious how ridiculously stupid she is. So I guess karma will pay em back before its all over.
Please stop looking for a handout rides break it happens your kids weren’t scared to death they went on the ride !!!! Being stuck less scary then the real drops!!!
That’s barely a roller coaster. Your trauma is your problem, not the parks. Maybe don’t take little kids on rides if they can’t handle it. 1st world problem right there. Change your name to Karen
Unreal. God have people become soft. Oh no. The ride didn’t run for 10 minutes. You’d think someone fell out and died in front of them with all their panic attacks and other BS.
I’m an annual pass holder and have noticed how horrible the staff at all the parks have been since they reopened from Covid. I don’t know if they changed the traditions training or what but they have forgotten what it meant to give that Disney guest experience completely. I live here so for me it’s easy to move on when having a poor experience but I couldn’t imagine going through some thing like this after spending a fortune (that some people save up for years to be able to come here) let alone get treated like that afterwards. Very disappointing Disney, please get your employees to buy in to the Disney magic that you’ve executed for all those years before Covid!
Walt Disney has destroyed the legacy! There new images is sickening an disgraceful by push the gay agenda on everyone especially kids! This is mental abuse! Kids today have enough to deal with! The country is the worst it’s every been since old George was in the was president! Kids are the ones that suffer the most by the high prices to everything trickles down to the kids which cuts out their extra curricula activities, no Christmas for a lot,no birthday party’s or
Gifts, etc! Then to have this Disney 💩 force down there throat an everyone else is the worst selfish, arrogant, narcissistic self B.S they are doing! I hope Disney get shut down l, stocks crash, an all of them out of a job! Karma’s a B
Clearly your kids were too young for such a big ride of they wreaked more havoc on the ride. Also, why wasn’t an adult next to each very young child (all of them) in order to console them. Magic Kingdom has dropped the ball in customer service in recent years, but exiting a ride broke down is highly stupid and dangerous. You could have been killed or harmed your children. If your child was having an asthma attack, why didn’t you call 911? I side with Disney on this one. You have no idea what they did or dod t do incorrectly, the rule is always to stay on the ride, seated, and wait for directions.
I was at Disneyland early 2022. I felt disappointed and that the park was going downhill. I had the feeling of being at a local theme park. The rides were constantly breaking down and in most rides Parts were not functioning properly. I will not go back anytime soon.
I was on the ride inside the cave.
It was stopped for about 2½ minutes, and then I saw a family walking around. We were then evac’d *because* the family decided to get out of their log. But yeah, don’t talk to anyone but the person complaining… That’s a great way to run your website. 🤷
Oh wait wait a second yall, don’t you see the mom here is just trying to teach her kids some good life lessons. Because she has her rights and was entitled to do it and i bet she even said something like this to her kids before starting in on the cast members.”pay attention yall you might learn something”.I bet she raised total disrespectful hell at everyone only trying to get something for nothing. If there was a dad present or baby’s daddy. He is just there for the show as well.
Some of you are ignorant and it shows you were raised by some ignorant people !!! How do you call a CHILD names and tell this parent how traumatized her children aren’t?! How dare you?!!!! They were 5..6 and 7 for Christ sake!!! How reserved should they have been in that situation?! They should’ve received directions and been reassured when it happened and this would’ve been a lot different. I pray you all never encounter anything that you fear. Smh
Family are just wanting a law sue to get money. Kids sound like wimps. Nothing dangerous about a ride coming to a stop. Family needs to lose their composure. If there was an eminent threat, the Disney Fire Dept would have been there ASP.
What kind of nonsense…?
You’re literally just sitting in a boat. The only thing “traumatic” would be listening to the song over and over until the cast came…
Like the time my family and I got stuck on Small World.. Nightmarish.
If your children were so traumatised, why do you spend the next few hours chasing cast members looking for something for free. Get over it, stop whinging and move in.
Oh – and you need to toughen up them children.
This doesn’t sound that bad. They were on the incline at least, not the drop. My dad and I, and a few other guests, had to walk through Test Track once when the power went out. It came back on and the car started moving again behind us while we were on the outside section where it accelerates to 80 mph. There was time for everyone to get out, but just in case we all started sprinting. I don’t know if we were in any danger, but in the moment we were kind of alarmed lol. But then we all just laughed about it after. I’ve also been stuck upside down on one of the loops of Rockin’ Rollercoaster. That wasn’t so fun, but I stayed calm about it and here I am. You ride these rides as much as I do, it’s bound to happen to you a couple times.
We had a very similar incident at WDW in Orlando. On the Fast TrackCar Race, the ride stopped inside a tunnel. 15 minutes strapped inside, my son started having panic attacks, so I burnt my seatbelt off and got myself and him off the ride!! In the middle of a track inside a tunnel. No cast member showed up, we could have all been killed. I should have sued WDW for this horrific experience. They did nothing about this but offered free merchandise. What a horror this was!! Never ride any ride that is inside, because no one cares if you lose your life!! Pathetic….
You BURNT the seast belt off and you’re worried about being killed?? You could have caused a major fire! When one car stops they all do
So how exactly would you have been killed. So dramatic for no reason. That is what’s pathetic.
I think you’re kids are going to have a hard time in life if they can’t handle a simple breakdown of a ride. How are they going to hold up when something actually traumatic happens? Kids are so weak these days, being raised by soy eating parachute parents. Sad.
What a ridiculous over reaction. If your children are that sensitive at those ages you have failed to teach them how to handle life. This is a reflection of our world today. Sensitive, over-reactive, easily offended people teaching their children to be the same way getting angry that regular well adjusted people don’t buy into their insanity. The future looks bleak.
I got stuck on an incline on Splash Mountain, but on that first short one before the first drop. I’m am able bodied adult with no kids with me. I was fine, but I can see why this would be scary to kids. SM is a story played out and this is the climax of the story. The stress from the story and then getting stuck?!
That’s pretty scary! They should have been compensated with meal vouchers or something that would have calmed down the situation. Disney is like my experiences with FedEx. They are great until something goes wrong, and when it goes wrong it’s really wrong!
I’ve been stuck multiple times. Sometimes it takes longer than others to get off. It depends on how many people are on the ride that they have to get off. Their priority is safety. As a parent you just tell your kid what’s going on and your job is to turn it into an adventure (“we get to see behind the scenes that other people don’t get to see!”).
Your kids aren’t going to make it through life very well, and you need to up your parenting game. This was an opportunity to turn something bad in to something good. Instead, you turned your children in to victims and affirmed to them they are not strong humans. This was a pivotal moment in your children’s lives to become strong people, or weak victims. You chose weak victims. Whatever you gotta do for the spotlight and a pay out though!
I was stuck for close to an hour on the twilight zone ride when I was 10. Only thing they offered, was for us to go back on it. Now, I have the worse case of claustrophobia due to the trauma and fear that I was never going to get out.
Not Disney, but we got stuck on 6 flags New England superman rollercoaster while going up the big hill. For about 15 minutes facing upward and the sun was brutal, but we just kind of laughed about it. The ride was full, and I don’t remember anyone complaining about it. Sometimes that stuff happens. Don’t like it? Don’t go.
Exact same thing happened to me on the same ride a few new years’ ago. It took them 20 minutes to get us off the ride, no apology given and they escorted us off and around back behind the park and gave us a fast pass to skip the lines for the day. After waiting 4 hours to ride the log at splash mountain, we were so exhausted and distressed we left before the fireworks even went off. Horrible experience and would recommend no one go there, ever.
We were “STOPPED “, @the top of “DANTES INFERNO”, @Busch Gardens, many years ago, as the ride was on a steep incline. Staff immediately came & helped all riders, off the ride, onto a staircase on the side. We had to walk, “behind the scenes”, thru the area, where there’s normally, “FIRE”, so, it was very hot, but no issues. We received passes for return visit.
Her version of what happened seems pretty fabricated. I highly doubt those children freaked out the way she claims. Only time kids panic is when an adult panics and causes chaos. I am guessing she is to blame for the “trauma” her kids went through.
Typical for the current mentality of society. The slightest of inconvenience and their entire world and life is destroyed. The over dramatisation of every aspect of life by these people is the result of too much time watching TLC. Always looking for handouts.
I was stuck on that 2019 halfway up that last incline. It took more than 20 minutes for CM to help evacuate, attending to those on the flat part first. Their immediate attention should be to get anyone on those hills off before ever attending to others. I can understand this woman and her children’s panic and subsequent anger. This incident is unacceptable as is the CMs failure to act quickly.
THESE are the types of people who go the extremes to get freebies and handouts and totally ruin it for everyone.
This parent failed as a parent at the most important time her children needed her leadership. Instead blames emotional drama which enforces this behavior instead telling her kids to chill because this sometimes happens in life.
When I was 10, I was stuck on the free fall at 6 flags alone (there were other passengers but not my parents) I made it through and ended up having a great story to tell.
My family and I also were on Splash Mountain years ago and it broke down on the drop.
The music was blaring so loud once you aren’t moving. No directions then either but it wasn’t traumatizing to sit there, other than the music blaring in your face
What exactly were the children traumatized by? The parents should have done a better job reassuring their children that everything was going to be fine, seems to me that they are raising children that are going to need safe spaces all their lives because they are going to be traumatized or offended by the most trivial stuff and they can thank their parents for not teaching them have to cope with different situations without freaking out!!!
It sure seems that the number of children someone has is often directly proportional to how much they shouldn’t have ever had any. The worst people/parents having the most kids is all too common.
“Trauma”? Are you freakin kidding me? These people obviously don’t know what trauma is, and they should be grateful for that! I too have been stuck in this exact situation, and nobody freaked out, because we were taught how to conduct ourselves rationally, something this person obviously has not bothered to teach their children. Kids can learn how to not freak out and remain calm; it’s a valuable life lesson because unexpected things will always happen. If you think it’s “trauma” every time life surprises you, you’re going to have a terribly difficult life. This person is just teaching their kids to blame the world at large for life’s little disappointments. This is NOT trauma.
I feel more sorry for the people stuck in the vehicle with these wailing children and the obnoxious parent coddling their tantrums. The ride not moving for a few minutes might be annoying, but being trapped in a car with these people could ruin your day.
Little kids being upset is not trauma. It happens all the time when kids don’t get their way. It’s a parent’s job to calm them and teach them how to teach appropriately. Parenting fail. Not trauma.
I experienced a very traumatic situation at WD World in Fla.
I was 31 years old, and had nightmares for several months after.
We were on our honeymoon, and decided to go to the park one day.
We got on “It’s a Small World” as sort of a break from the fun rides. The ride suddenly stopped, but those d*** puppets just kept on singing. For over an hour. To this day, just thinking about that song brings back the trauma.
I was on the flume on the Disney Dream cruise ship. When I reached the bottom I had difficulty getting out of the rubber boat the attendant did nothing to help me but kept telling me to hurry up that people at the top were waiting .. my three young grandchildren had to help topple the boat and we were all in the water
😂😂All this story shows me – is these poor kids do not have emotionally intelligent parents to guide them. As parents we are supposed to TEACH our kids how to handle uncomfortable or tough situations. These are the kids that grow up not knowing how to handle any adversity in life. I would have been talking my kids through it. Pointing out how much we can see. Let’s play I spy – we are safe nobody is injured and we will get down soon. I would NOT have gotten angry with people in cartoon costumes for not rescuing us!! 😂 How embarrassing
When I was at Calgary Stamped on the cat and mouse wirl wind rollercoaster the ride broke down really fast and I hit my nose on bar and got a bleeding noes and I was shakey and there were no staff to assist me and after that experience I went back on a rollercoaster again and when I was at Galaxy Land in West Edmonton Mall I was on The Drop Of Doom when the ride is about to drop in mid the air the ride broke down really fast and whem it hit the ground the whole car broke and there where no staff to assist me and after that experience I never went back on The Drop Of Droom again.
I can’t remember if I was at Disney world in Florida or Disneyland in California, but when I was in elementary school I rode the pirates of the Caribbean ride with my aunt. I don’t know if I was too small for the ride, but I remember them not being able to lower the bar all the way down over my lap. At the end of the pirates of the Caribbean ride, there’s a drop and I flipped over the top. My aunt had to grab me by the waist and pull me back in. I was terrified and I remember her being pretty shaken up, asking me if I was okay. That event traumatized me until I was in high school and even then I was scared to ride rides and only did because my friends would force me and thought it was funny to see how scared I got.
I wanna say it was 2017 I was trapped on space mountain with my best friend for an hour in the dark. We actually laughed it off but it took an hour for them to get the ride going again. We ended up riding it again even though it broke down the first time we went on it lol.
This “account” sounds a bit far fetched. I will say that the mother should have calmed her children instead of becoming hysterical herself. The self serve situation of the father was wrong and he endangered himself and the children.
Wow, the insensitivity on here is amazing. Clearly no one either has kids or sense. I found that incident to be unacceptable. Hysterical children (its an incline, folks, anxious moment, no instruction, waiting, wondering…) who might be dehydrated, need a bathroom…just unacceptable. Poor management on Disneys part. Blaming the customer for wanting to end his childs agony is unbelievable. Shame on Disney.
My husband, myself and my 3 boys were trapped in the giant ball at Epcot for almost an hour. It keeped stopping and jerking while riding, then it stopped altogether. My 1 son was 11 at the time and suffers from extreme anxiety and depression. He was devastated and having a panic attack.
Cast members and managers offered no help and never talked to any of us when we asked what happened.
We haven’t been back since..
The parents were probably freaking out themselves, sounding negative and annoyed with the cast members and the situation. Kids following the parents emotional lead. If the ride stops u say “whoa cool look we’re at the top!” Not “oh my god what’s going on? What’s going on?” Poor kids ofc emotional distress sucks but lol that’s self inflicted distress. All the ride did was stop. Like a Ferris wheel! Lol
I have never been to either Disney Park and after reading these accounts of how many folks have experienced rides breaking down…….not sure I want to go. Feel bad for anyone having to experience this. 😕
I’ve been stuck on a ride at the top of the incline a few times… you sit and wait for further instructions no matter what. You are safe until told otherwise. Usually the ride goes back in a reasonable time and manner
This woman sounds like she wants attention and free stuff. I’m sickened that so many people act like this. I find it hard to believe that the staff members were doing “nothing”…they were clearly following protocol and keeping guests on the ride until it was up and running again. If there was a true medical emergency and a child was actually having an asthma attack, the staff would have acted accordingly; I’ve witnessed and experienced Disney staff members successfully handling emergency situations multiple times. Paramedics would have been called. This woman put her own family at risk by taking them off the ride! I feel bad for her kids because obviously they will grow up having no coping skills and think that it is ok to try to look for things to complain about to get free handouts.
Omg talk about whinny and crying, looking for free handouts b/c of a small incident.
I’m sure her kids will not be devastated their whole life, they were most likely fine an hour later.
This sounds like a Karen to me…..
Ukraine is literally under attack. Children are dying. And her version of horrific is being stuck on a ride for a little while. I’d like to tell her a thing or 2 but I’d definitely hurt her feelings.
They’ll be alright. Stop building everything up to some huge emotionally destructive thing. Got stuck on a ride at Disney land. 1st world problems for sure.
Un. Real. What a bunch of freaking babies. Be a damn adult and work through it. I’m sure this was not a planned breakdown. Wahhh. I want attention. Wahhh. I want more than what was offered. Wahhhhh. Pansies.
Funny enough my brother, Grandma , and I got stuck on splash mountain in the same spot about 10ish years ago now. No cast members came to help us and eventually got all the ride logs back to the loading bay. They just gave us fastpasses and said “sorry for the inconvenience ” they didn’t do anything to help us. After that day we wouldn’t go back on that ride until 2020 when my baby sister was finally tall enough to ride. And we had no issues that time.
These kids were understandably very scared, but not traumatized. Fear and trauma are not the same thing and ignorant claims like the one this irresponsible diva mother is making is offensive to people who have suffered real trauma.
My Sister and I were on Magic Mountain years ago, suspended in mid air, when the ride suddenly came to a complete halt. My Sister was screaming her head off and biting the back of my head! My Mother and Grandmother already were waiting for us for over an hour and we didn’t get off the ride for another hour and a half. They didn’t do much to calm us, either.
If the ride was stopped vertically I think it would be more traumatizing trying to get out of a ride vehicle that is essentially upside down rather than wait for help.
There isn’t a chance in hell that I would stay put in a ride if my child is having a panic attack, or an asthma attack. It isn’t anyone else’s child but mine, I’m going to get my ass up and take care of it, and not depend on a barely older than teenage staff member who probably just got hired at an understaffed theme park, and probably doesn’t have any of the experience necessary to handle a situation like that. Also, it’s Disney protocol that if you are on a ride when it breaks down and they can get it fixed in under an hour that they have the people on the ride wait on the ride for safety reasons. Anybody who’s been to Disney more than a handful of times has either experienced this, or seen someone who has experienced this. I know several people, myself included, who’ve gotten caught on a ride before for longer than an hour. I could tell you so much about the bees in Epcot 🤣. (From the land of imagination ride) Figmint and I got to spend almost 2 hours together. At the end of the day, being broken down on a ride in Disney world is still better than not being in Disney world.
Lady!!! GET OVER IT! You sound like a fu@#ing idiot!
Oh I’m so sure your kids are scared! Pffff
Always money hungry sue happy lowlives out there!
How about this…GET A JOB INSTEAD OF BEING SUE HAPPY AND CRYING VICTIM!
OH AND IM SURE YOU WOULD HAVE MONEY OF YOU STOPPED SPITTING KIDS OUT!
GOD,I really hate people like this!
Yup. Last year on the space mountain ride. We’re were stuck. The 1st personnel went by us without helping us. I panicked and injured my legs and knees to get out to assist my daughter and Husband. I had to have surgery. It was horrible. My daughter refuses to ever go back.
It’s been almost 25 years ago, but I and my then 11-year-old son were trapped for about 45 minutes in the It’s A Small World ride at Disneyland. No trauma, just a delay.
Seems a bit dramatic to me…I’ve been stuck on rides before with my kids when they were young, one of them also had asthmatic issues, on the very rare occasion we got stuck my kids thought it was exciting and cool…and wanted to take lots of pics…not one of them ever ‘freaked out’.
I was stuck on the monorail on time. The only problem it caused was running a late to meet my family for dinner. But my first question is I can’t believe kids at those ages would meet the height requirements for all of their mountain rides which is 40″.
While that does suck to be stuck for that long, it is just a log ride. It shouldn’t be all that traumatizing or “horrific”. That would be seeing a ride fail and seeing people flung into the air, this was more of an inconvenience. I hope your kiddos are ok, and maybe it should have handled a little better.
First thing that comes to mind is POOR CAST MEMBERS 🤣🤣🤣 these things happen all the time in theme parks, that’s just the way it is… and yes sometimes the log or else will stop when you’re above a drop, so just stay put and enjoy the view 😂 and for sure they were addressing the people waiting in line first… cause when you’re on the ride, you can anyway not go anywhere else 😂 at least they were seated with a view. There are worse places to be in this world.
+ If your kids can’t handle that, maybe they are too young to ride Splash mountain anyway…. And when parents lack common sense then…well😏 that’s another issue. I’m sure this family would enjoy their vacation much better in another environment and leave Disney World for people who actually enjoy it. ✌🏼
And well if that’s a scandal, I wonder what these people would do in a real tricky situation…? 😅 GIMME THE FAST PASSES IF YOU DONT WANT THEM!!!🤣🤣🤣💪🏼
If they are so traumatized, Maybe as a parent you should actually (I know it’s tough) put down your phones at dinner and discuss (TALK) about their day and know their fears….. I am also sure NOBODY read the “WARNING SIGN” about people with health problems before getting on the ride!!!!!!
I used to love Disney World, it was once magical, and it felt like the cast members actually cared about you. Now it’s just a big money grab, the mouse only wants as much money as he can get from you. It’s overcrowded, and half of the people there are self entitled chunkies riding on scooters with turkey legs hanging out of their mouths.
Bawahahahahaha!!!!!
This makes me wonder how we are going to survive as a species when things actually get bad.
The upcoming safe space adderall fueled generation is going to put millennials to shame🤣🤣🤣
I remember being stuck on a chairlift halfway up the mountain for hours as a kid. We would sing and tell jokes to pass the time u til it was fixed, panic attacks in children was not a thing in the 80s. Neither were seatbelts, helmets or pads when biking and boarding.
Today’s generation needs too toughen up.
Imagine drafted children of today storming Normandy 🤣🤣
In 2014 I was on Splash Mountain with my three children, the ride broke down when we were near the part of the ride where the beehives are. After about 15 minutes a cast member unlocked our seats and we had to walk out of the ride. We loved that experience of seeing the ride with the lights on and walking through the “secret passages” out. My kids still talk about how interesting that was, but now I am thinking I should brainwash them into believing it was a horrific and traumatic experience. I’ll see what my lawyer thinks.
We just recently went to disney world and at magic kingdom got stuck on a ride. It was pirates of the carribean. The workers actually announced it within a few minutes and got all of us out within 30 mins. Of course we received a fast pass. But it was like our 2nd ride and it made my kids scared every ride would break down. We still had fun. It does seem every ride breaks down atleast once daily tho. Which isn’t very good. Especially when paying so much to be there. Plus extra for genie plus.
What exactly did you want from them??? Money??? This was very dramatic and you’re kids were old enough to not panic I’ve been on the ride if your stuck at the top it’s not that bad. Then you didn’t even stay put???? My little sister was 2 when we got stuck on pirates of the Caribbean and she didn’t even freak out and we had to climb over boats to exit.
Yes I have and I was a young teen at the time. I’m sorry but rides do break down and if these parents know their children are the type to panic on thrill rides or have medical conditions that may be triggered like asthma then they really shouldn’t be taking them on extreme type “thrill rides”. Disney is one of the few places with verbal and written warnings about not going on these type of rides if you have health issues. Plus dad could of made things worse climbing out of the ride, he could have gotten seriously hurt or someone else on the ride. Gees
Yes I got stuck at the very top of Mickey’s “Fun” Wheel for about 40 min and experienced something similar in that there was no announcement or communication and I had panic attack and had to lay down in infirmary after to calm down. Thy gave me 6 fast passes nothing else. They need a better system to communicate like having speakers inside all ride vehicles. My tiktok about it is on @sarandipity108
Ew, spam sucks and I hope you need to buy followers to look like you have any friends online. People that produce stuff for tiktok stink like yesterday’s garbage.
I’m also very happy to know that the young people have no idea how html works and that your link got eaten by the site.
When I was in high school we made a trip from North Carolina for a special school field trip we had been saving up and doing fundraisers for for months. I don’t remember the ride, but it was new and yellow (circa 2000). We also got stuck on Space Mountain. Being high school students we were annoyed but made light of it. Space Mountain only stopped briefly and we actually liked riding through with the lights off and just seeing the roller coaster itself. They let us ride again. The other ride i don’t remember them doing anything to help us. Seems it’s a common occurrence there. I’m sure any kids there could have been frightened. I’m so sorry this happened to those kids.
It’s your choice to ride any of the rides. No one forces you. That’s all on you even if it happens to break down. Maybe those kids were scared in the first place bc that ride is geared toward older guests. Maybe they were too young for that attraction. Idk. But everything is subject to flaws and in this situation or any situation where a ride breaks down no cast member is to blame. They do what they are told to do but take the heat when bad things happen. And Disney always makes good for any & every disgruntled guest. I think this lady just wanted to cry about nothing seeing as how she is the one to blame for putting her kids on that ride in the first place.
I was stuck on the pirates of the Caribbean ride with my mother. We coped well and thought it was funny, despite having to listen to the same bit of increasingly annoying character repartee over and over and over…if the adults stay cool and treat it like an interesting adventure rather than a catastrophe, little ones will follow suit, and it will become part of family lore and reminiscing later. The misadventures always make the best stories!
I remember goin to Disney as a kid about 30 years ago and cast members and everyone at the Disney parks made it feel like magic. I was in Disney with my family last year and cast members could care less about you and the kids in the park . Me and my family felt all they cared about is money. I will never go back
I got stuck on Space Mountain on Grad Night a hundred years ago (1979). We were going up and it stopped almost at the top. Stuck for about 5 minutes. Stairs were parallel to the track. Cast member climbed up and told us to exit down the stairs. We climbed out and went downstairs in the dark. We were in dresses as we were told to dress up too! But we were 17 and 18 and felt invincible so it rolled right off of us. 20 minutes later it was up and running with us on it.
Your kids will get over it and will likely only remember you showing your butt trying to get free stuff. I can’t even believe you would even think to get out of a ride vehicle on an incline without a cast member there was a good idea. They do track walks and test ever morning to make sure everything is running properly, what if that speaker had malfunctioned in the middle of the day and you weren’t able to hear them start the ride again. He could have been killed. You weren’t the only boat on the incline stuck. I think some people need to learn the difference between just being scared and actual trauma.
Chances her story are overly exaggerated is extremely high. Perhaps we can get the camera footage if she was telling the truth or just craving for iTtention and freebies
Hey Walt, I can show you the exact “trauma” two young children have when a log ride comes to a complete stop in a vertical position. And these TWO YOUNG girls were on the log ride all by themselves.
I have a video of how brave they were during the entire episode. Even when the crew decided to drain the water from the ride and let the log free fall down the tallest splash descent 😳!
They had admitted they never tried it before waterless and with people in it.
I put a stop to that idea and made them go up and get the girls out.
But needless to say, they were fine and we enjoyed the rest of our day. We didn’t even ask for a HOT DOG!
I have been stuck too many times to count on many rides at Disney and it’s NO BIG DEAL. Seriously, it’s a running joke about where we’ll get stuck this time on splash mountain. Karen just wanted to make an issue out of nothing. And your child screaming “call 911 I don’t want to die”? If that’s true, and I mean a big if, that would have been a perfect time to explain that sometimes things happen and it’s not a big deal. Tell them no one’s dying and try to do things to occupy and calm them like a decent parent! Not flout the rules and then berate anyone you can find while your children are onlookers to your behavior
What a joke. It took 10 minutes of “Not MOVING” to realize the ride was down, took another 10 minutes to decide to “exit the ride vehicle without assistance” and the kids were screaming “I don’t want to die”…… what trauma…. maybe if the parents weren’t complete utter morons the kids would have been told to calm down and chill. There was no safety risk until they left thier ride vehicle, completely ignoring the instructions to remain seated keeping hands arms and legs inside the ride vehicle “AT ALL TIMES”. This family not only should have left, they should have been thrown out for puting themselves, thier children and other guests at risk when they choose to exit the ride midway.
We too were riding the Pirates of the Caribbean 6 years ago. It broke down as we were trapped in our boat. They came on the intercom and stated “please stay in your boat and don’t get out” !! We were trapped for over an hour. We watched one group leave their boat and disappear behind the scene. We were later directed to get out and too walk behind the scenes. Were asked not to take photos. Once out they gave us a few Fass Pass and some ice cream and apologized. We still talk about it.
I have never been stuck on a ride there tbh, I think they over reacted a lot. She’s just a mom who was concerned for her children. But her going to a journal to publish her “horrific” event was literally her kids stuck on an incline with her and husband and the ride stopped. I’d be more worried if they weren’t strapped in.
The mother caused the panic. I’ve been on dozens of rides when they freeze up like this, and I’ve worked at these parks before. It’s completely unavoidable by the staff when a ride malfunctions. The first line of action is to remove all bystanders from the area, THEN they will come assist the people stuck on the ride. These giant machines have issues and they tend to occur while the rides are in use. They were never in any danger! The mother of these children caused the scene because she didn’t calm herself down and relax. When a mother is panicked & almost in tears, her children are going to panic 10fold worse. If the mother would have just calmed down then the children would have been fine. I will repeat, this type of situation happens all the time and is 100% unavoidable. They were not in any danger! The problem was the way the mom reacted, causing her children to go into a state of utter panic. I can guarantee you that this mother puts her children in this state of panic every time anything goes wrong in their lives 🤦🏽♀️ She is just looking for attention…. over-exaggerating the entire situation 🙄
The bigger lesson to be learned here is to not raise your children so incredibly weak and soft. I’d hate to see them in a thunderstorm, or if a movie theatre was chilly. This is an utter cry for freebies. I can’t blame her for that… Disney with 5 kids, who wouldn’t want some $$ back!
Love me a good ride breakdown, extra time in the ambiance? yes please! We had 1 trip in 2014 where it felt like all the big rides went down- while we were on them- INCLUDING Splash, which went down for about 30 minutes while we were on it. I see someone looking for money in this story…js.
This is what happens when you raise children without teaching them that things happen and how to deal with both good and bad experiences. We have been stuck on far worse rides than splash mountain. You remain calm and instruct your children to do so. Barring some sort of mental health or disability, this is not that serious. Rides stop, it happens. It happens daily. If this isn’t something you or your children can handle, don’t ride them. What exactly did she expect people to do? Freak out with her?
Yes my child and family members were stuck on the same ride 5/2022. Disney staff stated it always happens and seemed not to really care. The park was near closing and it really destroyed our whole experience!
Hope you understand how ridiculous you sound right now! Please take the time to read some of the responses to help you fully understand just how stupid this is!
This is so stupid. Oh no we have to wait for a while perfectly safe inside a ride vehicle. What a whiner. Did she really expect the crew members to come over to them that quickly? They just had to wait.
Yeah I was stuck on that incline before you drop. Took 10-20 minutes for staff to come. No one took a panic attack. No one freaked out. We were in no danger and probably would’ve been if we actually tried to exit ourselves like this family. I could never imagine throwing a fit like this, what is wrong with people?!
This is so stupid. Oh no we have to wait for a while perfectly safe inside a ride vehicle. What a whiner. Did she really expect the crew members to come over to them that quickly? They just had to wait.
I was about 6-7 yo and went on magic mt rollercoaster with my older sister. The attendants did not properly strap me in and i tumbled out of my seat. A couple sitting in front of us caught me and held me in for the rest of the ride .. happened over 30 years ago and still remember it like it just happened
What is wrong with people!? SERIOUSLY!? I just cannot believe that parents are allowing their children to think this should be considered traumitizing & the worst experience of their life! A stuck ride at a theme park!? Oh no! This is just so unbelievable! How can this be? A stuck ride? Geez! Parents need to wake up & teach their kids that stuff happens! They were not in danger at any time! They just had to wait for the ride to get going again! Lord help these children when they have to face REAL horrifying experiences in life! You parents should be ashamed of yourselves! I would choose to be stuck on a theme park ride almist any day over the typical day-to-day strifes that come about! Ridiculous! Infuriating actually!
My daughter got stuck on Rockin Rollercoaster. Her shoulder bars did not left when the ride was over. She panicked and started to cry. Cast members just stood there and from a distance told me what to do. It took a minute or two to free her. I was angry because they could have done it in a matter of seconds. They gave us a fast pass. But my job as a parent was to try to keep her calm and reassure her. It does sound like these parents did a very good job of setting their kids minds at ease. These rides break down often. As soon as it stopped they should have assured their kids this was normal, they were safe and that the ride might start again, but they might have to get off and walk out, but either way it would be ok.
We were stuck on a Train ride at Disneyland SoCal. It was a ride where you sit in cages like circus animals. We were stuck there for over 1/2 an hour and when we got out, not one employee (refuse to call them cast members) apologized. There was a power problem in the park that day and practically all of the larger attractions were closed. If one wanted to go up guest services to see about any compensation, the wait time to speak to someone was over an hour. I will never ever visit any Disney park again. What a rip off
I experienced the problem many years ago it was almost 30 we were at a hotel in the front desk told us we would have to exchange rooms even though we had requested from guest services to be booked for 2 weeks. My better half took sick I kept calling the front desk and English was the second language to the person who continued to answer the phone and not give me any information. The following morning I went down and spoke with a cast member who had just come on I was advised where the dispensary was outside of Disney property and went there and got the medications the most upsetting thing was they came into our room packed our belongings and set them outside the room. I called Burbank in Disney headquarters and spoke to at the time it was Michael Eisner secretary. We finished out our stay and went home very disappointed in the service we got we have never been back to that particular property. And I’ve heard more than once since Disney decided to go work instead of family oriented and Disney’s family orientation did not exclude anybody. But when major things go wrong the new company does things on the cheek when The Sky Ride went down they finally told yes we’re the water was in the gondolas so that they could get water because the air conditioning went down in the units also. When the doors opened on a monorail is needed nothing again. Oh by the way that was in motion at the highest point of the monorail track.
My family got stuck on the Elsa ride on the uphill incline , and they would not exit us from the boats. My dad tried getting out for our safety but they instructed him to get back in. This seems to be a regular occurrence at Disney with these rides .
My son’s family & I were on the logs at. it’s a Small World. It was the only ride inrook that day as I was recovering from being trapped on an elevator. I had suffered a stroke and lost my central vision in my right eye as a result. To make a.long story short. Our ride stopped dead up inside the mountain..did not move.. we were inside.. I couldn’t breathe and was.hyperventilating. we sat there for several.minutes. it got worse for me..I told.my son I was getting out and climbing back down following the track. He begged me not to go.. he did his best to try to calm me down. It was a nightmare. No one came to our rescue
Eventually the ride started up again.. when we got off.. we were handed free ride tickets which we all.gave away. My two grandchildren were traumatized as I was. I went back to our hotel and stayed there until it was time to fly back home.what a nightmare.
Was on space mountain at disneyland when the ride shut down, in the dark. They eventually had to turn the lights on to come get us out. So at least I got to see the inside of space mountain out of it. It was a trip to walk out of that one
I’m sorry, I love DW but it seems to be slipping downhill quickly and even a lot of the former cast members who have left because of it, think so. I’m older so I remember how it used to be and I’ve been there recently and I was sorely disappointed and seems to be getting even worse and I don’t think I’ll ever go back because it seems they’re all about money now and have forgotten the ideals of Walt Disney himself!
bet the kids wouldn’t have been so horrified if they weren’t coddled af. they clearly aren’t an adventurous type and before anyone says anything. my kids at those ages would not have batted an eye, and would have asked WHT those kids’ problem was. good luck
Omg, the fact that these kids were traumatized is offensive to you? Really? Just because your kids wouldn’t have reacted the same way, doesn’t mean that Disney didn’t completely fail in their protocol for rescuing people on a damaged ride. And yet you completely ignore that. That’s the sign of a very narrow mind and I feel sorry for your children. It’s a completely normal response for young children to panic in a dangerous situation. The fact that you don’t recognize that is really sad.
Maybe teach your kids resilience…. let em get dirty, and teach them that all is NOT lost when you have to sit for 20 minutes. You the parent are the problem
If it were me I would pray Disney gets destroyed and closed down – which I am already doing. Are people being paid to leave such callous and uncaring comments? And don’t think nothing will happen. Sometimes people do die from those things. I would tare up the free pass! That is absolutely nothing compared to the fear that the children went through.
Disney is wicked and will be destroyed!
Please. It is just another lawsuit waiting to happen by parents that are actually making their children more stressed. If these parents would have laughed it off it would have been fine. People are sue happy. I had my son, 4 on a huge ferries wheel and we was stuck at the top because one of the boats holding the seed in place fell off and jammed into the main frame of the ferris wheel. We was up there 2 hours, I kept him calm and we actually had to climb down a firetruck latter. We was just happy to get down and continue our fun night and we thanked the firemen. But these parents gets stuck on a incline and the all are going to have PTSD forever or until they get a nice check and find their next victim.
That should NEVER have happened. As soon as the ride stopped, the riders should have been reassured IMMEDIATELY. Then they should have been told they would be rescued and how and when. Then they should have been treated kindly and sympathetically for having been traumatized. Even if it wasn’t their personal fault. And then someone in charge should have apologized EXCESSIVELY! And the family should be given a lifetime fastpass. That’s the minimum compensation. They deserve much more. I can’t imagine anything more horrific to go through then to watch your young children in danger and crying out and there’s nothing you can do. That is unforgivable. They can only attempt to compensate this poor family.
Oh boo hoo. Sometimes, things break. Depending on the situation, getting to the guests may have been time consuming. Would you rather spend 2 hours having everyone told they were going to be okay, then an hour fixing, or just an hour fixing. This is a lesson in patience for the children and, realistically, their mother should have told them to keep it together. All I’ve learned is that this mother is a mother who can’t control her children and is mentally unstable, considering she got PTSD from a ride breaking down. Take her kids
Would y’all believe if I said I was stuck on the same ride? 😂 no lie me, my 10 yr old and my sisters (10 and 15) where stuck on this and then got stuck in the buzz light year ride that same day.
Good grief, this reads as a horror film. The lesson here is one of Life… Sometimes things don’t go as planned and you must find a way to remain calm and get thru the current situation. I’m sorry for the stress your family went thru but truthfully life isn’t always fair and things don’t go as planned. Next.
I grew up in Arlington Texas and went to Six Flags hundreds of times. I’ve probably been stuck on every ride there. No trama, imagine that! I only have good memories from those times. People are so weak these days! Suck it up buttercup.
As parents they should have done a better job reassuring their children that everything would be fine and sometimes not everything goes as planned and we all don’t get what we want but we will make it through. Sometimes we have to put on our big boy/girl pants on and maybe we can get some free ice cream after we get done waiting. Instead of sueing which will cause already high democrat driven prices even higher. (Thanks Biden voters!!) Sometimes accidents happen that no one can prevent and teach them by staying calm and doing what they are told will ensure that they get free ice cream and no gets hurts. That’s what you should be teaching your children. After reading the article it really seems that the adults were more traumatized then the children.
This is ridiculous. I was stuck on that ride for over an hour about 25 years ago. You waited 10 minutes. Chill out it happens. She should’ve waited. Clearly her children just weren’t ready for a ride of that caliber. They probably didn’t want to go on to begin with but the parents made em.
My family and I had a terrifying experience on The Little Mermaid ride 5 years ago. It broke down and no cast members came to save us. We were trapped in the reclined position. I almost fell asleep. Only the comforting voice of Sebastian was there to tell us it was going to be okay on the loudspeaker. After 5 years after this trauma we decided to take the advice of the Disney princess Elsa and “Let It Go”. We boarded The Little Mermaid again this spring and it broke down again. Never again. They did not even give us a fast pass this time. I figured they refund the purchase price of my entire Disney vacation for my inconvenience.
When I was 7 or 8 years old my shoe strings got stuck on the People Mover Ride while exiting and they had to stop the entire ride and the non stop escalators. I should have sued or just have learned to tye my shoes.
GEEZE, grow up. Mechanical failures happen. My brother and I got stuck on Space Mountain for 45 minutes, we lived. Maybe you should teach your whining spoiled brats life ain’t perfect
“And the award for best dramatic performance goes to….” Ok lady whatever you say. I think it’s possible you might need to set a better example for your kids.
We had the same experience close to 20 years ago, with 4 kids, on Splash Mountain in FL. The ride shut down and it took about 45 minutes (I wasn’t timing it) before they were able to get it restarted. We weren’t offered any freebies or money for any future PTSD. We survived, it didn’t ruin our trip and my kids have been to Disney since then, we without flashbacks. It’s the actions of the parents that determine how much impact this event has on their children in the future.
We once got stuck at the top of Everest for ten minutes, with the Yeti roaring every minute or so. The best part was the anticipation of when we would start moving down backwards. No one panicked.
And once we got stuck in a cave on Thunder Mountain for about 20 minutes. The announcement said to sit tight and the ride would be restarting, but eventually they got us out and walked us down out if the ride.
To the woman on Splash Mountain, it’s a learning experience for your kids. But I suspect that they were just reflecting your own anxiety.
As an ex cast member for that attraction I call false. Management is there speaking with all guest after they are stuck on attraction. There is an audio that plays when attraction goes down. Every area of attraction has cameras so they are viewed. I get the kids being a little scarred I do but the parents did nothing to settle their children down and often that happens because people want something. Worked for Disney for 7 years so I know all about guest coming first.
It sounds like just another media attempt to destroy something wonderful, collaborating , as usual, with a one in a billion mishap, to garner public sympathy for the lawsuit of the century. Disgusting! Knowing Disney World ,like I do, I am sure they have done everything possible to not only remedy the situation, but to compensate the guests. They are wonderful! Nothing is foolproof or perfect.
My brother and I were stuck on the Pirates of the Caribbean ride for 2 hours. Right in the section where they sing yo Ho, Yo ho, it’s a pirate’s life for me. In the beginning, we were all enthusiastically singing along. Flash forward an hour, and you would see everyone slumped somewhere mumbling the song. The cast members had to pull the individual boats, 1 at a time, off the track and to the side to off load us. We got to walk through the pirates a d behind the scenes to get out. Since this was in the early 80s, we each got an E ticket for the inconvenience. However, we got stuck at the top of a log flume at 6 Flags during a thunderstorm with lightning. The poor teenager at the top was scared and didn’t know what to do. We got out and walked down on the gangway, taking the scared attendant with us. If those kids suffered trauma, it was because of their parents’ reaction to a non life-threatening situation.
Geez, lady. That sounds like an unfortunate experience but not exactly “trauma”. I’ve ridden Splash Mountain dozens of times and it’s not exactly a thrill ride. Good grief… those kids are going to be snowflakes.
So far these comment are no good. Even if the incident was blown out of proportion. The lack of any of the staff guiding or assisting was absolutely they’re fault. Regardless. NO ONE went and helped. And the staff there at that time should be held accountable. Because what if it was worse? And they did absolutely nothing. Ridiculous.
Seriously!? The ONLY reason those kids acted the way they did is because the parents failed! They failed to explain that they were NOT in danger, that this is real life, and crap happens! They should have tried to make light of the situation and distract them. But it’s definitely a whole new world we live in-participation trophies for everyone, no consequences for anything, and it’s always someone else’s fault! They absolutely should have known better than to exit the ride!! But you know they surely would be suing had they gotten hurt doing so! Grow up, Parents! Your littles are watching!
My sister and Dad went on Magic Mountain in the 70’s, when it broke down in the dark stuck sideways for hours. I think she is ok as an adult, but scary for a 6 year old.
I was actually injured while at magic Kingdom about 5 years ago on their speed track car ride. They did not care that the ride malfunctioned and my finger got twisted in the steering wheel! I was even recording at the time and caught it all on camera. My child was crying hysterically and I was screaming. It was catch. Till this day my pinky finger it bent!
We got stuck in splash mountain right at the top before the fall. No one came to help and we were there for a while. When I asked what halogens the cm said they don’t know but it was still locking up and they hadn’t been told to close the ride so they were still loading people on. This was after th he worst day in Disney we’ve ever had. My daughter even got attacked by a duck trying to take her French fry. She wasn’t paying any attention to the ducks and one flew into her stroller attacking her over a fry. CMs saw it and didn’t even try to help. Then a character passed out and landed on my child they rushed off the character, as the should have, but no one check in my kid. A show got canceled half way through and they rushed us out and we dropped our camera in the process and it took several hours to get it back and they didn’t want to give it back because I didn’t know the serial number. Plus a bunch of other things. So after we got stuck on the ride I was extremely livid.
I’ve been on numerous rodes at Disney when they shut down. My allrime favorite was being teapped on top of the roof of Alice in Wonderland at Christmas. We got goofy and sang carols for 45 minutes. Crew members thanked us for being good sports and filled our pockets with fast passes. Later we hopped the line and took our entire extended family on Small World before close. It was a fun Disney Magic moment. We also got trapped on Tower of Terror which was actually really cool because we got to exit in the mechanical room amd see how everything worked.
Was stuck in it’s a small world for quite awhile. But my story is a bit different. We attended the cast breakfast. Goofy hugged me and I started too fall backwards with him on to of me. Lying flat on my back with him on top of me was very uncomfortable and I was hurt.. I’m already disabled so this did not help. Of course none of them can talk so I laid there with them all staring down at me.. I went to guest services for assistance And was just shuffled from one person to another And farther and farther away. No one did anything and we ended up in a back parking lot. They got us far away, left us stuck in a small back lot parking lot with no transportation to our hotel and no help with my back injury. Really screwed up our first, and unfortunately last family vacation.
honestly the family should sue Walt Disney up the wazzoo for this crap beyond unacceptabke. Disney needs to learn it can’t get away with this level if criminal neglect and endangering of children and families. Every staff member involved with that ride in particular should go to prison for crimimal neglect and wreckless endangerment! hope Disney fires everyone on staff on that ride thay day at very least!
Really Mike. You are a wimpy turd. The ride stopped probably because of a safety device sensed something was wrong. Criminal neglect, endangerment, because they were stuck on a ride without the risk of personal injury, just an inconvenience. People like you sir are a major reason that the US is so jacked up. Stay home and please do not vote or procreate.
inhalation. The resort had no exit strategies, no fire extinguishers, etc…. We had to bust out windows climb to the the top and run to the front of the train. We had to wait for equipment from local cherry pickers, so that we could be lowered. I had just turned 13. I suffered from night terrors for months. While many of the guest on the tram sued, my dad was just happy I was home. My dad didn’t believe in suing. Disney, for many many years has had many incidents and seems to have a strong need of BETTER Emergency management. They never seem to be ready.
I’ve never been back to the resort or ever wanted to.
What other rides did they get on after this one look if you get on a ride there’s the possibility it could break down just like the car you drive it could’ve broke down before you made it to the park what then your kids might have thought it’s mom and dad’s fought what then that’s life grow up
“Cast members” don’t get paid enough to have to deal with Karens like this. Not saying that it’s not inconvenient to get stuck on a ride, but Karen is out for blood and it’s clear that nothing would satisfy her. Also, get control of your kids.
I’ll never forget being stuck on the Alice in Wonderland ride at Disneyland when I was about 5 years old. That ride is creepy enough then to be stuck in a dark tunnel where all you could make out are the glowing teeth of a Cheshire cat in the distance. #scarred #scariestplaceonearth
Really that qualifies as a horrific experience. Grow up you’re not getting another handout from your fake PTSD. Another thing will you people stop writing about these cry baby liberals.
Interesting how their story jumps from exiting the boat to talking to a supervisor, How did they find their way out, oh probably by the employee who was on the way up to help them, they took a situation where they were in no danger whatsoever and instead of being a mother and calming her kids down they took it upon themselves to evacuate themselves instead of waiting for an employee and putting themselves and their children in actual danger –
If that was horrific you people really need to get a life! They weren’t hanging upside down or in the middle of a loop! For what 5 minutes (they always exaggerate) They were at the top before the drop! And it’s a water ride! In a boat! Please stop marking every little Inconvenience seem like a life ending event!! People just trying to get paid!!
My neice and I went on the log ride at Disney sea world around Christmas time and we got stuck on the top of the log ride , she was panicking and the 2 girls that ride on w us. 2 13 year olds and a 9 year old and my self. We saw smoke and smelled burnt rubber coming from engine or generators or something. It was terrifying and not one employee cared, we just sat there stuck as I talked to the girls and my neice and told them everything would be ok. They said we are too young to die, and was asking me if we were gonna die.
I’m completely shocked at three responses. Had someone died I wonder if you would still respond the same… How do you invalidates someone else’s experience and then blame them for it?! Even if you’ve been stuck on a ride before and didn’t cry or panic that’s your experience and not that family. There are ppl that are scared of dogs, clowns, loud noises, etc… Just because you aren’t doesn’t mean others can’t be.
My family has also been stuck on a few Disney rides over the years… Splash Mountain was one, Pirates of the Caribbean another. Also with 3 small children… being grown adults, my wife and I, we made it fun and went on about our business once escorted off the broken ride.
People that dramatic might consider staying home.
Lady if you kids can’t deal with a ride stoppage that had no threat of harm to them without freaking out, they are going to have a miserable and difficult life as they grow up. Give me a break. Learn and teach them to deal with unexpected issues. Life will not always be perfect. God help our country. This will be tomorrow’s leaders. SMH! Pathetic.
I was on Splash Mountain a number of years ago with my young grandson stopped at the top before the decent. The ride stopped all lights came on we were told to stay put until a cast member arrived, the cast member arrived within minutes and guided us through the ride to an exit. My grandson was nervous at first but I reassured him we were safe. The next day I took him on it again, he was a little apprehensive, but I told him it was a good thing to face his fear. He did and has enjoyed the ride many times since then.
This past weekend (July 28-31st) was the absolute worst expirence. Buying the genie+ couldn’t even use it half the time amd spent more time planning your attraction rides. I spent 50 minutes in line for the areosmith ride. Got to the front of the line and it broke down. And they sent everyone on their way. Then We got stuck in the “it’s a small world” boat ride and the song played in repeat (obviously) but I’m sure I know it word for word now after 30 minutes. Then star wars ride went down for 20 minutes. Then we went on splash mountain towards the end of the night and it halted to a stop for 10 minutes because there was something wrong with one of the safety bars. It seemed like everything was breaking down this past weekend. And not tension my hotel being evacuated at the butt crack of dawn for a fire alarm. And we had to wait for the building to be cleared to go back in (which is understandable.)….but I was bathing daughter and I had just got out of the shower so we weren’t even dressed and scrambling to find clothes to throw on. But the hotel refunded everyone $50 and gave us mickey rice crispy treats to say sorry 🤣
Isn’t there a 48 inch height requirement for that ride? So that 5 year old was 4 feet tall?? And they willingly took that many young kids on a ride with a huge drop even though a parent couldn’t sit next to all of them and they didn’t think maybe an adult should sit next to the 5 year old??
Also I severely doubt an HOUR went by without any contact from a cast member.
And what did this lady want? Is Disney supposed to pay for a year of therapy for the family? Because they were stopped at the top of a hill?
My family & I got stuck on splash mountain twice .. yes it can be very traumatic with young children .. my grandchildren were young as well but it is scary … what drove us crazy was the music kept playing and no one came over to inform us of what was happening right away … then when they couldn’t get the ride up an running we had to abandon the ride ( which that was a little hair raising )
We were stuck on Frozen, with a 2-1/2 year old. They announced the ride has shut down and we needed to stay seated. It took about 20 mins for the Fire Dept to get to us. We talked to our granddaughter and explained it’s like a car breaking down. She was as good as gold.
We were evacuated down some back stairs and asked what they could do for us. We never panicked, which keep our little one calm. Not to mention it was summer and we had great A/C.
My Grandson fell down the steps the Disney hotel we were staying at and broke his leg. Disney asked us what we wanted. I said nothing. He was running and fell. The manager was stunned. Then I said 1 thing a ride to and from hospital. That was provided quick as a flash. Everyone asked why I didn’t sue. I said he was running and fell. Steps were clean and clear. Could have gotten money no matter what the case was. Have to live with myself. Don’t care how big Disney is. That is trama for a child. He was 12 now 27 and still remembers that day.
The reason those kids were traumatized is because their parents don’t know how to parent. Splash mountain isn’t a scary ride. It’s my little childrens favorite ride. Some consoling from the parents telling them they will be fine should’ve done the trick to calming them down. But instead chose to actually put their children in danger by getting off the ride unescorted.
I really don’t mean to sound callus about this but, as a parent it’s up to you to keep your kids calm and relaxed if you are freaking out they will freak out if you are calm and make it a game or peaceful experience it will be. Your children are traumatized because you allowed things to get WAY out of hand! You and your husband were there to comfort and calm your children, which should have happened! I’m sure your husband only got out because he was tired of hearing your mouth run and watching you freak out. If your log started sliding backwards that’s a reason to panic. Just being stuck is not that big of a deal. They would have gotten to you eventually. It sounds like lots of things were going on at the time and you weren’t the only people needing rescuing! Just my personal thoughts!
My family and I got stuck on Splash Mountain in April! We were stuck on it for over an hour and my son also had a panic attack from the fear! It was quite a traumatic event but we were not stuck in the same spot as this family. I couldn’t imagine.
This is a somewhat overdramatic response in my opinion . If kids are terrified and traumatized by being stuck on a ride at Disneyland-I can’t imagine how they will respond in the real world. I smell the creation of “we better be compensated for our traumatic encounter”! My advice – stay home. I have been stuck on rides with kids and grandkids. It’s all in how you present it….really?
Dad was on tower of terror (now guardians) with us last week and the first drop, dad was the only one floating! His seat belt failed. It was a ride to remember!
Alice and wonderland ride broke down just as we came around the corner upstairs outside where it looks like the car is going off the edge. It was last ride of the night, we were 2nd to last to be let on. My daughter, 7, thought it was so fun for the first 1/2 hr., but wanted to get off like everyone else stuck on the ride. It was too unsafe. We were there for almost 2 hrs waiting for them to try to fix it then giving up and bringing the fire department to get us off safely. I’m terrified of heights but they were so awesome, it wasn’t bad and to be honest, my feet hurt so bad from chasing kids all day that the forced reprieve was heaven for my feet :). They did give us the option to have fire come earlier but we didn’t want to make a scene.
To add to the story above about being stuck on Alice in Wonderland for 2 hours at the end of the night… I’m seriously afraid of heights and we were in that scary spot outside were it looks like the car will derail. Everyone else got to get off but where we stuck were it was too unsafe to get off. I could feel the panic set in when I looked at my 7 yr old who was looking to me to see what kind of reaction I would have and I knew she would follow suit. That’s when I realized the ONLY control I had at that point was my reaction and thus my daughters. I had the power to make this terrifying or fun. It wasn’t easy, but we made a game out of it and ended up with a story we are still telling 19 years later with belly laughs. Now that’s a ride to remember! And it’s one of her favorite rides (NOT MINE!)
For those who believe Disney owes this family money when others on the ride are clearly sharing a different story regarding the chaos and lack of communication…the mom claims asthma attack but refuses paramedics.??? Do you also think you are owed money or compensation if you are on vacation at the beach and it rains or storms? Vacations have hiccups and it is how you choose to look at the situation that makes or breaks your experience. Everyone realizes what they are paying for the trip and still they go so you can’t complain about how expensive things are. 99.99% of vacations aren’t FREE.
When a parent freaks out for 10 minutes, as I’m sure she was, the kids are going to get worked up from that, don’t blame Disney for the whole scenario. *insert eye roll here*
I almost fell out of a roller coaster at 5 because they didn’t buckle me in. I enjoyed the rest of the day at the park and rode several more rides. Your kids are p***ies.
I have been on several rides at WDW when it stopped. The CMs were always there to help or an announcement was made. I have been stuck on IASW, HM, POTC and Avatar’s FOP. When daughter was a CPCM she got stuck on a real incline on EE!
My best friend and I were stuck on the It’s A Small World boat ride at Disneyland in CA for over 2 hours. We were not allowed off as it was in water and the song never stopped playing. This was 30 years ago in high school and to this day that song makes me very anxious and personally terrified. So yes in certain circumstances a broken down ride can cause mild trauma that never goes away
Comments for Disney Guest Suffering Emotional Trauma After Seeing Young Children Go Through “Horrific Experience”
Walt
Some folks will stop at nothing for attention, and free handouts. I’m sure those poor kids will have PTSD from their brief stint on the lift hill, no doubt…
Amber
I was stuck on the Tower of Terror once (years ago)! It was actually my first attempt to ride on the ride after gathering up enough gumption to actually get on after years of avoiding it! Unfortunately I actually did panic because I was already very fearful of it and it just happened to break down after going up! Thank God, nothing happened (of course). I’ve been on it plenty of times since then though. .. no problems. During that time though, we stayed put until someone came (we had no choice lol). I do recall having to walk over a plank of wood to get off which was a bit concerning. But I’m alive and they made it right so I’m not complaining. God is good!
Susan
Hopefully they gave that fast pass away! After all, her kids were begging to leave, right?
Stephanie
Good point! 😂
Austin
So dramatic
Raye
Oh boo hoo. “Worst experience of Their life” my ass. Your son screaming he didn’t want to die…..maybe don’t tell him he was gonna die.
Dave
I call BS. Her kids were traumatised because of bad parents and the parents entitlement. The parents manipulating the situation and teaching their children how to be victims.
Dee
And do u have KIDS. I BET U LIKE BLAMING US PARENTS FOR EVERYTHING FREAKING THING OUR KIDS DO OR WE DO. UR PARENTS REALLY MESSED U UP ADMIT IT. MOMMY WAS NOT SO LOVING AND DADDY WAS OUT WITH HIS MISTRESS THAT MOM TOOK HER BLAME ON YOU. CUZ YOU WERE THE ACTUAL PROBLEM
Kevin
I have a young daughter and I certainly don’t teach her to overreact in situations. With your language, poor grammar, and attacking and blaming others I can only imagine how YOUR kids are going to turn out later on in life. I feel sorry for them.
Mollie
Not to mention, if he was screaming, he wasn’t having an asthma attack. He was obviously able to inhale enough air to scream and cry. Bad parents indeed. Teaching their kids to react hysterically to a ride malfunction instead of teaching them how to overcome the anxiety and think through the situation. Anyone that labels this as traumatic should immediately be sterilized.
Dee
Well said
Eileen
You clearly do not have kids with anxiety. There is nothing logical about it. You cannot talk them through it especially at those ages. The height alone would have freaked any kid out, but to be stuck there for over an hour is just too much.
Kevin
You COMPLETELY proved Mollie’s comment. If these parents were so great and knew their kids had anxiety problems why would they take them on a ride that produces such high anxiety even when it works perfectly? These parents of the year are saying and exaggerating all this after the fact so they can gear up for their eventual lawsuit.
Chris
Exactly. Where’s the parenting? They should have consoled their kids, letting them know “it’s gonna be ok” & “these things happen”. I’m sure they would been fine. The other posters here are correct in sayin that the parents were attention whores just looking for a handout. My lord….parent your children, life is rough….and you’re setting them up to fail. Idiots.
Chelseyy
When I was 8, I got stuck on a carnival rollercoaster. The car flew halfway off the track and was hanging. If it had fully left the track, we would probably have all died. I didn’t cry once. Just saying, for the sue happy people.
Wow
I don’t know what is worse, the dramatic mother or the fact they are raising a bunch of pansies
M
Seriously. It sounds like the family needs counseling.
Cwm
Not from the ride experience.
Antinore Ron Antinore RonR
Sounds to me like she’s raising a bunch of soy boys!!! Her kids are pussies!!!
Tammy
Seriously? Grow up. That mother may be exaggerating, and she may be the reason the kids were so afraid, who knows, but to say something so low class and crude about children makes you the very word you labeled those children with. Good grief.
Tom
Thats exactLy what I was thinking
Arelwynn
You want to talk traumatic?! my friend and her kids had gotten stuck in it’s a small world she had to listen to that song nonstop for over an hour. I used to pick on her about it at times and sing it to her….fat forward a couple years. My husband and I took our kids there and got stuck on the same damn ride! Small world eh?
Michelle Denise Jenkins
😂😂😂
Elizabeth Morgan
Many of times we have gotten stuck on a ride
Splash mountain, thunder mountain, the good ol’ Matterhorn straight up on a hill
Even for over a half hour
With our kids and adults
Ended going on an a trail that takes you out of them behind the scenes kinda rooms
We never went to this extreme of getting so worked up
Because it stopped
That’s like being on a freeway in California and thinking you are not going to get stuck in traffic because of unfortunate traffic accident!!!
If you have kids that truly have major anxiety about anything prepare them about rides at any park in the world have complications if something breaks down let them know your there for them and not to worry
Parents that freak out have children that freak out
Be the calm ones in these situations
Grouchy
You know the risk’s when you get on those rides so why are you complaining?
Heidi
Hi Karen your the mother you know your kids you should know better. I hope your complaint goes into file number 13.
Scott H
Maybe your family didn’t belong on that ride in the first place. Obviously you don’t know your kids all that well. Horrible parenting. Maybe you should stick to Legoland.
Shannon
Seriously…they obviously weren’t the only vehicle on the tracks of the ride. I would think they would start with evacuating the ones closest, and would have eventually gotten to them. But the way she’s acting you’d think they’d really gone through some REAL trauma!
Karen
When the incident happened all the children were with their parents and they all could see them. It doesn’t sound like any of them were in immediate harms way. By the way the mother describes it, all of the children became uncontrollably emotional which neither parent could control. Things happen anywhere, the mother knows her children and if they get that emotional than she should think twice about taking them on the rides and just stick to walking the park which would make it safer for all of them, emotionally.
Rooftop Voter
Well, mom could have tossed the kids out, now there is a PTSD moment! Get a grip folks, it’s not like their version of the Titanic is doing the death roll and going beneath the waves!!
Tami
The cast members always evacuate when a ride is fully broke down. Were they really stuck on there an hour or did it just feel that way? Passed around from cast member to cast member sounds like no one wanted to deal with the drama. Rides break down. That’s what happens. No one had to be rushed to the hospital or died. Take your fast passes and move on
My son and I actually had to get evacuated off of Winnie the Pooh’s many adventures of all things at Disneyland. It was after 10:30 p.m. at night and we were literally the only two people on the ride and it broke down right as we were exiting. That’s right evacuated from Winnie the Pooh’s many adventures 😂😂
Josh
Her kids sounded like whining idiots as do you
Justin Merritt
We visited the park July 17th and 18th of this year. Splash mountain broke down twice while we were on it. Seems like it’s a problem Disney already knew about. Also space mountain and the people mover broke down in the same day. We were on the people mover when it happened.
C
What’s wrong with you?
G
Sounds like bad parenting to me. I bet Mom was freaking out and that’s why her children reacted the way they did. This b**** doesn’t realize that they took a bigger risk driving to the damn park then riding on that stupid f****** ride. Stop pampering the damn kids raising with the backbone but that might be hard if Mom and Dad don’t have one which they clearly don’t.
JL
Well damn.
BS
Zzzzs….
Pathetic attempt at trying to milk the park for freebies
Vikk L Gardner
Your leadership skills as a dad are lacking.
Sharon Chycota
My husband and I were trapped on “It’s a Small World” ride, several years ago. We no sooner rounded the first bend, when everything came to a halt. The whole ordeal lasted about an hour, and ended with a fire crew coming to help us to safely disembark. All the guests, on our particular vessel, were fine, except one woman who was obviously very upset, because her little girl had to go to the bathroom. We felt for her, but there was nothing we could do. It all ended well, as far as I know.
Deb
We were trapped on that ride as well. I do have PTSD from listening to ‘It’s a small world’ 100x. Lol
ANDREW
There are actually quite a few comments on here talking about it’s a small world haha it must be a real piece of crap
Mille
We were stuck in the Haunted Mansion when the kids were small, my son was hysterical, even tho it was less than 10 minutes…. took the magic away when I had to explain that this was all pretend and it’s just a ride. It was hard for him to believe me when the ghosts were flying around (we were in front of the the dance hall)….. needless to say, he was relieved when the ride started going again, as we tried to laugh it off. Dad and big sis were in another car of course, he felt better after he could see them
Laura
This comment made my day!!! And I couldn’t agree more, Susan!!! Give them to the family of the kid that just threw up after the tea cups and is crying to ride again! : )
Ruth Wallis
I have been stuck on a few rides and Disney has always been great.
Mesofunny
Looks like she’s wanting big cash for the not so bad problem. Sad when people that say they have emotional stress if you have it then why would you ride a ride like that? I hope you get nothing a big fat nada. Grow up people like you make fun cost more because your after money maybe you and your husband should have picked a better career instead of being kitchen help
Me
I was stuck in It’s a Small world for over an hour…. The sound looped….. I was a kid…. I’m not traumatized
MorganaRose
I want to know what was going through her mind when she thought it was appropriate to take 5, 6 and 7 year old children on that ride?! Many 5 year olds can’t handle Haunted Mansion or Pirates, don’t take kids under 10 (really I think 12) on that ride unless you want them traumatized.
Garret
Her kids may want to get together with the tens of thousands of orphans from Ukraine to share their trauma stories.
Tracy
That would give them the reality check they need! Tracy
Bart
I’m completely shocked at three responses. Had someone died I wonder if you would still respond the same… How do you invalidates someone else’s experience and then blame them for it?! Even if you’ve been stuck on a ride before and didn’t cry or panic that’s your experience and not that family. There are ppl that are scared of dogs, clowns, loud noises, etc… Just because you aren’t doesn’t mean others can’t be.
Casey
Disney is not going to do anything, they are pretty untouchable, I know a child that was left bleeding from his face after an incident on the speedway all they did in compensation was wash his shirt and give him a new one and send them on their way, they aren’t going to be able to sue if they think so
John
To me sounds like if your kids were that scared of a regular malfunction then just dont go on the ride cause either way your gonna go down the slipe safely dont know what they scared if i understand the 5 yr ild but you have to teach them to grow up
Paulette Ketchum
I would think that Disney would provide better care for their customers who spend thousands of dollars to take a family to their parks!!!
Kevin Whippen
Perhaps Disney execs should get back to basics and focus more on the enjoyments of all their guests instead of catering to the “woke” crowd. I have been to Disney almost annually throughout the childhood of my children, (they are all in their 30’s now). A lot of things have steadily declined through the years, subtley and not readily apparent unless you are a frequent consistent guest. Unacceptable!
Jason Laird
Totally 100% agree Kevin.
Philly
They should no longer visit Disney. Four guests down, how many more need to stay home.
Suzy
We were stuck on the goldmine ride at Disney and I told my kids it was a new adventure. We played I Spy as we patiently waited. It’s all in the way you handle it as adult. We still talk about how cool it was to walk down the steps and see the inside of the ride.
Margaret N.
Totally agree! We once got stuck going backwards at the end of Spaceship Earth. We were all excited for this experience and were thrilled to get the Fast passes! Kids respond the same as YOU respond!!
Ivy Freeborn
1. It took them 10 minutes to realize the ride was stuck?
2. Why on earth did they go anywhere without their asthmatic kid’s emergency inhalers? Why have they not worked with their kids on relaxation and counted breathing?
3. They were part way down a slope- what did they think the attendants could do? Did they think the attendants didn’t notice?
4. What’s so terrible about being stuck on a hill for a few minutes?
5. Parents need xanax. Somehow they taught their kids screaming and panic is the first response.
6. Parents won’t win the lawsuit.
7. Oh, boy, are they gonna have a hard time when the kids hit middle school.
Joseph
The worse part is that they just left the ride after 20minutes. That is dangerous for s number of reasons. What if the ride suddenly started moving as they were leaving and someone got hurt.
KateKate
A parent’s role is to diffuse the situation. When the parents panic or get angry, the kids follow suit. What a great adventure and opportunity spoiled.
Rooftop Voter
7. Oh, boy, are they gonna have a hard time when the kids hit middle school.
These are the kids that get beat up in the school yard and are the last to be chosen for sandlot baseball.
Ariel Israel Ben-Zion
I can’t believe all the nasty negative comments. You wasn’t there….Be kind to people. Help people in need and distress!
Alex
You weren’t there either! I am asthmatic and you can hardly talk, much less scream when you’re having an attack! I have been to Disney so many times throughout the years and while it is true that rides do malfunction everywhere around the world, Disney has set policies in place to deal with situations like this in a safe manner. Also don’t believe they were stuck there for over an hour although it may have felt that way…
Kasa
I totally agree. It should as if the parents are the ones who panicked and pulled the kids down with them. Poor little kiddos!
Ann
What wise parenting, to make it an adventure rather than a trauma.
StephanieStephanie
Exactly how it should be handled!! Good for you!!
Michelle Denise Jenkins
Suzy, I agree with you 100%!!!
Vicki
I agree. Walt would be turning over in his grave as how his project has been handled.
Catherine Lotz
Agree
Halina Rafacz
Absolutely Disney execs need to be focusing on guest satisfaction. After all the amount of money a typical family pays for entrance to the parks is exorbitant! Not to mention drinks and meals and character meets. There is absolutely no reason for this to be happening. Stop focusing of being “woke” Disney and give us the type of service and satisfaction that Walt Disney himself wanted for people to have! We didn’t sign up for this!
Mary
I can’t imagine having four kids trapped for over an hour. Disney has changed, Walt is no longer in charge, and trapped is NO FUN for an adult. ( imagine an elevator) This was negligent and sad. I hope Disney makes this right.
Happy Place
What can’t you imagine? Also it wasn’t an hour. Moreover, why do some folks overreact with children, and they think the world should stop and revolve around them everywhere they go?
I hope Disney makes this right too, and bans that B and her family.
AmberAm
Kevin, what does wokeness have to do with the fact that no cast members came to speal.with the families stuck on the ride? Were they all off at some “woke” party and that’s why the couldn’t make an announcement?
Whatever you are trying to connect with that makes no sense
Disney & the staff were negligible, this has happened in their parks over the decades, end of.
Jason
I think the comment is targeted at the fragile emotional status of the lady and her kids. If they think a stuck ride is traumatizing, wait for the food, energy and water shortages that are barreling our way as the climate change accelerates!
Dan
Get a grip! For goodness sake, as a kid I was stuck on that ride many times! The only traumatic thing is having to listen to the music on repeat!! What is wrong with people these days?!
Rooftop Voter
It’s A Small World? Now there is a ride that needs to be demolished.
No
It’s A Small World is so much fun for my kids, please shut the f up!
Sandy
turn the music off. for GOD sake. OVER AND OVER AND OVER AND OVER.
CJA
And here we go with our woke complaint of the day.
Mungo T. Jerrie
The entire article is about a families experience on a broke ride and how lack of timely intervention affected them but you’re crying about “wokeness” read the room, Kevin.
Charles Grant
What has caused the decline is that right wingers over breed and therefore ever place is now crowded, especially theme parks.
Mindy
Yeah I thought they were boycotting? I wish they would.
Robin Whitney
Thank you Charles Grant. Perfect reply to all the nasty comments here. Nothing wrong with these parents or their parenting. Everything wrong with the way Disney handled this incident and those blaming the parents and using the word “woke”.
A
Lol. Parents need to stop chasing money on behalf of their kids.
Thomas
Yes, Disney handled this horribly. But the comment from Charles wasn’t perfect. All it does is continue dividing us.
Where's Pooh's Pants?
Really rich coming from a woke cuck.
Thomas
Wow, talk about an insensitive and ignorant comment. It’s people like you that cause problems. People that constantly have to blame the other side of the political aisle make me sick.
Grow up Charles.
SleepyJoe
Here’s an idea Charles, stay home and enjoy. The left always has to bring politics into everything.
Mindy
😂 stfu troll. Literally nothing you said had ANY thing to do with being woke. Do you even know what that word means? Stop acting so demented.
Woke Is The New Broke
Woke is what you are Mindy. Go take your liberal nonsense back to your hole where you belong… the parks sure would be a lot less crowded without entitled momo like yourself.
Ee
I wonder if you even know what woke actually means…
Jill E. Bean
What does this story have to do with politics? I’m sorry you have a problem with Disney wanting to treat ALL of their guests like human beings, not just straight, white families. If it bothers you that much, just don’t go. Everyone else will have more fun without you.
Joem
Your comment makes no sense. Whether Disney is declining or not is your opinion
Attributing it to catering to the “woke” crowd is foolishness.
Tim Gallagher
Disney sucks. Anybody that goes there is a fool
Karen
Bingo
Kevin w.
Pretty vague on your key issues there Kevin besides BaCk iN mY dAy things were better..
Laura
Agreed!
My husband and I were just discussing that when we were deciding where to go on vacation.
Frank
I live in northern Maine if we want adventure we go outside
Jeff
Who is the “woke” crowd you speak of? You referring to the LGBTQ crowd? This isn’t something new. Disney has been gay friendly for 31 years now. The first “Gay Day” at Disney Orlando was in 1991. So don’t blame these recent problems at Disney on the LGBTQ crowd. We’re not the problem.
Leslie
Completely agree. Disney is all about corporate profits and woke politics (to ensure continued said corporate profits). Not the Disney we grew up with. Walt wouldn’t recognize the company today.
Sandy
We were stuck on Frozen, with a 2-1/2 year old. They announced the ride has shut down and we needed to stay seated. It took about 20 mins for the Fire Dept to get to us. We talked to our granddaughter and explained it’s like a car breaking down. She was as good as gold.
We were evacuated down some back stairs and asked what they could do for us. We never panicked, which keep our little one calm. Not to mention it was summer and we had great A/C.
Chrissy C
Lmao! I was there that day! They were on the ride for 10 minutes. Yes, we have clocks and we can count the time. The mother was the only one screaming and crying, the kids calmed down as soon as they got off. I wish articles like this would be written after hearing the truth of what happened, not listening to a screaming harpy who is trying to sue the company bc she was “trapped” on a completely safe ride. No one was injured, her kid didn’t even have an asthma attack, she denied paramedics but said she’d call her lawyer lol. People are so pathetic nowadays.
Aimee
OMG I’m so glad you posted this!!!!!!!!! I had a feeling that this was WAY overblown by this dramatic woman’s account! What a Karen she sounds like!
Rooftop Voter
”Karen” is not the word I would have used.
Vincent J Mallozzi Jr
Thanks for the info! Cry baby parents freak their poor kids out! Just looking for money.
Jill E. Bean
Thank you for the info. By the way the woman was talking about it, I had a feeling she was just being a major Karen. Some people look for any excuse to complain and/or sue. Feel sorry for this woman’s kids that have to deal with her on a daily basis.
Thomas
Thank you for the info. I wish the article would have included statements from others that were on the ride that day.
A
Agree. I knew it was all about getting money🙄
Laura
WOW!!! Thank you for this info! That lady loved that that happened.
As soon as she saw her kids were okay she had her lawyer on speed dial!
This litigious society is just disheartening.
Amanda
Disneys customer service is horrible. We stopped going because the cast members could give a crap.
Ray
I’m sure a competent parent could have talked to their children and assured them they would be ok, instead of riling them up.
Kira
Disney , should reach out to them and offer them free tickets and or hotel stay / new or makeup vacation. It’s the principal , usually they are good about compensating guests. I feel so bad for the kids and mom , that seems traumatic, and once he was having a asthma attack measures should have been taken immediately.
Sedor
They offered to call the paramedics, she declined and said she was calling her lawyer, f her
Carrie
I was at Disney earlier in the month. Many of rides break down all the time, or are paused on purpose to allow people using wheelchairs or scooters time to get safely on and off the rides. If they gave out free tickets or vacations every time the ride stops, the parks would have to close down for good.
John
Unstructured families cause panick attacks in children….
Taffy
Mom needs to get a grip. She must be raising hot house flowers instead of children who can deal with life’s up and downs.
Russ
My family and I were on shut downs of Thunder Mtn on thee separate occasions and I can’t say enough about how helpful the cast members were. My son, who was about 10 at the time, loved getting to see the inside of the ride.
We were also shut down for about 20 min on the Haunted Mansion ride and again the cast members were great.
Eric
My God, are people really this fragile these days? People today are raising their kids to not be able to cope with anything. Looking for lawsuit because you got stuck on a ride?? GTFO
Amy
It’s super unfortunate that the world we now navigate through is full of people who always need special treatment. Kids need to learn to adapt to unpleasant circumstances. My kids and I were on a Disney ride that broke down and waited assistance. And guess what? We went on with our day, just fine. Parents who are conditioning their children to require above and beyond treatment are doing our society’s future a disservice.
Corey
I agree, I thought really the log ride, get over yourself. Scamming for Disney money.
Cate
We were broke down, stuck in the Indiana Jones ride in complete darkness for the longest time. When we finally got moving again, they LET everyone go around again. The ride broke down again. After ½ hour they turned on the lights, which of course, they don’t like to do because it ruins the magic when you see everything. They gave us another free ride. That time it worked. Indiana Jones is my favorite ride at Disneyland.
Chris
You are a jerk. Disney handled that whole situation badly. We all love Disney but bad business is bad business. And it’s a business. They should have done better. Seriously.
Robert
It’s expected that you may be broken down on a ride I’ve been to a lot of theme parks and been stuck on rides I’ve been stuck upside down and facing straight down I was just a kid and it didn’t bother me because I knew it could happen The Haunted mansion breaks down all the time I was in complete darkness in there When I was just a baby My parents assured me that it was all part of the ride and it was fine
Peter Parker
You are a jerk. She should of stayed on the ride… they have exclaimers riding at ur own risk. If u don’t want the possibility getting stuck on a ride then don’t ride. Don’t expect maintenance works to coddle you and ur kids… my gosh. People like u and this whiny woman are what’s wrong with the world today… u agree to certain things when u go to any public place. Get use to it and grow up. Or stay home.
Karen police
I 100% agree. These things happen,it’s happened to meet before. Trama are you fricking kidding me? Those kids might not even remember this. Yes, I’m sure this was pretty scary to be at the top of the hill but it won’t kill you to be stuck like that. The staff can’t just sprout wings and fly over to your log and kiss y’all’s butts? They also can’t do anything about it but fast passes. That’s just how it works. You were probably freaking your kids out by yelling at workers and making it a big deal. Go cry about it.
Kira
Corey , are you kidding me. Either you don’t have children or your not a good parent , to see this was a serious issue and should have been handled differently. Also I’ve gotten free tickets for less , just inconvenience.
Lorie
exactly- my first thought was, if that is the only “trauma” in life these kids ever experience (and most likely mostly caused by the parents reactions) then they are pretty dang lucky! SMH. If you go on ANY ride anywhere, there is a risk that it may shut down. So know that, and don’t get on if you fear for your life. SMH again!
Definitely out for Disney money. So sick of these self proclaimed entitled people!
Rooftop Voter
When I was younger, patrons had to push the rollercoaster car to the top themselves, then jump in before it picked up speed. Yep, had to do that in the snow and we were all barefoot back then.
Kira
I’ve been stuck before too but when I was like fourteen , it is traumatizing , at the top like that you are afraid what if it kicks back on at the last second while you try and exit . It is actually terrifying , no one wants to roll dice with their childrens lives and also being trapped and unable to comfort your child sounds horrible.
Tacocat
“Look at me! Look at me! I just got my 15 minutes of fame!”
Kate
Whimpy whiney kids will turn into whimpy whiney adults like their parents.
Tina
Seems to me people dont go to Disney for their kid anymore they go to look for free handouts and cant WAIT to sue them! Main goal great job! sory kids were involved for that horrific experience lol….wow some people…
Jaime
Wow. All of you people have zero empathy. Wtf. Disney screwed up, kids traumatized and all you people can say is the family wants to be famous and get free crap? Are you all Republicans?
Be Nice
Jaime I totally agreed until you brought politics into it!
Please people yes there are people out there that are looking for their 15 minutes but that isn’t everyone and let’s not assume!
Also think about the fact that it sounds like they were in the middle of a hill can you imagine the uncomfortable they may have been and possibly in the heat!
Laura
Congratulations. You’re just another brain dead idiot who brings in politics. Go grab a hold star, your parents must be so proud.
Woody
Political affiliation has nothing to do with it #jaime you loser!! It’s folks like you that just need to go away.
Oh, did I say you were a loser yet?
Thomas
Seriously Jamie? You’re assuming political affiliation now?
People like you are the problem in this country.
Michelle Strother
I live an hour away from the parks and have been going since 1974. I had annual passes through college and visited the parks almost every week.
Disney is no longer properly repairing anything. The place is really a death trap. It’s like visiting Duff Gardens from The Simpsons!
My last visit was in 2018.
Rooftop Voter
“Fire and brimstone coming down from the skies… Rivers and seas boiling… Dogs and cats living together… mass hysteria!”
Oh the humanity!!
Kira
I’ve been stuck before too but when I was like fourteen , it is traumatizing , at the top like that you are afraid what if it kicks back on at the last second while you try and exit . It is actually terrifying , no one wants to roll dice with their childrens lives and also being trapped and unable to comfort your child sounds horrible.
Radzila
What a nasty mentality you have of humanity. Go outside. Talk to actual humans. Stay off the internet for a bit.
Kira
Right , these people are vicious and lack empathy, what a hateful group of people showing their true colors.
Shane
Always people looking for something free oh god like your kids going to die people are so ignorant
Lynn
Just an FYI Shane…People can and do die from asthma! For a young child who is having problems breathing and a parent or other adult can’t get to them to help or administer medication is an issue. Yes, I’d call that traumatizing!
Brian
My thoughts exactly. She wanted her rear kissed because of a problem with the ride and, when she didn’t get it, now she has trauma. I’ll bet if they’d have given her a bunch of free park hopper passes, that trauma would’ve disappeared instantly.
Kira
The trauma wouldn’t disappear Brian , but it would give them a new day clean slate for a redo so they can create some positive memories for their children. Disney is usually good about compensating guest imsuprised they didn’t yet .
Suzy
We were stuck on the goldmine ride at Disney and I told my kids it was a new adventure. We played I Spy as we patiently waited. It’s all in the way you handle it as adult. We still talk about how cool it was to walk down the steps and see the inside of the ride.
S
exactly. freaking out in front of them is going to cause them to be immature babies forever. comfort them and tell them it’s okay, but don’t catastrophize. it’s been proven that parents who handle situations in this way raise more self-sufficient, confident kids.
Kira
Log ride is dif Suzy if you get caught at the very drop spot , because it’s happened to me before. It’s pretty stressful. Really just bad luck to get caught I. That spot , but I’ve been to Disney ALOT.
lrako
Walt- and You’re cartoon Walt Disney. This doesn’t sound like this woman is seeking attention. Disney is really going downhill. Where the hell were the workers? It’s terrible. And I’m sure you don’t have children!?@
Jimbo
I agree 100%. This lady sounds like an attention starved whore.
StfuKaren
Yeah this karen is just trying to make it seem like its a wayyy bigger deal than it actually is to try and get something from disney.. like free passes ot something 🙄
Christine
Kids look to their parents to see how to emotionally react to situations. If you make it into an adventure or game, they will follow your lead. I’m assuming (correct me if I’m wrong) that you were flipping out, so they all panicked as well. I could see one kid of the group of four maybe getting a little scared, but the fact all four were having panic attacks is a huge red flag that you were having a meltdown and fueling their anxiety while affirming that their fears were legitimate. Please don’t blame Disney for your parenting missed opportunity.
Kira
Brandon calm down , it’s Disney , you act like you have to defend them , like they aren’t a multimillion dollar corporations (at least) , I’ve gotten free tickets 2 times, once when all inclusive buffet was down , and once when the power grid was down. They can afford it , if her kids were traumatized she deserves a chance at a redo vacation.
Mike
At least now they’re prepared for when a true “horrific” experience happens.
I agree people blow so much stuff out of proportion, kind of like this website.
Sherri
Your being sarcastic right because that would be terrifying be stuck like that whether you are an adult or child
Kira
It is if your on the last drop spot , I’ve also been stuck on space mountain at incline for like an hour and a half and got crunched by a chair as a kid on that alien encounter ride. Rides are scary when they malfunction especially if your a kid.
Marcus
Lol – I really hope they didn’t do anything. Rides break – it’s a thrill ride.
Tom F
I was myself on that same ride with my children… it was very organized and they made announcements all the way thru. I wasn’t at the top however … but I certainly didn’t hear any screaming or chaos. At worst it took time to get off the ride and have them manually unlock the lap bars
Constance Guzman
I got stuck on the incline of the Big Thunder Mountain Railroad when I was young. I am deathly afraid of heights and had to walk down the stairs. I made it, didn’t make a fuss and I’m fine today. I slipped and fell in California Adventure because some jerk threw their baby food jar top on the ground. My son also got food poisoning in California Adventure. Never sued, never asked for any freebies. Things happen. Stop trying to invent problems to get something for free.
Bob
I’m traumatized from reading the article, need remuneration, and an intervention. Know a good Exorcist?
Kim
Come on! One of the best skills you can teach your kids is stay calm in the chaos. This mom failed big time. She caused the emotional scarring by overreacting and her children followed her cues.
Kira
Kim , my daughter freaked out on the log ride when she was 6 because she changed her mind halfway through 😓 and I found it very traumatizing as a mom to not be able to help her or get her off the ride because that is what she wanted , I felt so bad , she still avoids log rides to this day 😢❤️
Jody
An hour stuck with young children is totally unacceptable, and it would be traumatic for them.
Jen B
Agree! The only person traumatizing those kids are their mother!
Gail
I doubt it! The mother overreacted! That alone put stress on her children. She and husband should of stayed put and made phone calls even if it was to 911.
Spiderman
I have previously been stuck on a ride in Disneyland. It seems protocol is to start from the beginning of the ride and work their way to the end of the ride to get the family members out. Depending on how many logs and also considering that this is a water ride (which makes it more difficult) its no surprise that it took longer for some families to be helped by a cast member. However, seems this family was OBVIOUSLY expecting that WDW stop everything they were doing to assist them IMMEDIATELY. I agree with some of the comments here regarding the family in question…attention seekers, Karens, no respect to what all cast members do.
Lolly
Agree. As a kid I have had more traumatic experience s. Soft and woke
Aa
Learn what woke means
Olivia
It is so pathetic. I don’t buy the account of the situatuon for one minute. It is full of hyperbole.
Kathy
We used to go once a year.
One year, while on space mountain, the rude was stopped with us on it. All lights were turned on. We could see how far up we were on this roller coaster track. It took about 10 minutes before the ride began.
Another year, we were trapped on Its a small world! That music didn’t stop.
We were also stuck in the Haunted Mansion for awhile.
We just figured that this stuff happens!
Rooftop Voter
Trapped in Small World? I feel ya bro, been there.
SmallWorld Despiser
Was trapped on Small World too (about an hour) as a young child with my parents. Hated that song ever since…. Fast forward many years, and my wife was trying to convince me to get on it with her and my kids. I recounted my experience and told her NO. As we all know, happy wife, happy life. I relented and got on. We were in the last part of the ride where you can see the exit (back into the heat and sun) and we broke down. At first it was ok cause it was extremely hot out, but after 3 hours stuck there with that music, they finally started coming to have people exit their floats to walk out. I vowed that I will never even walk in the same part of the park that ride is in ever again.
DeWalt
Those kids will eventually need therapy! But not from being stuck on a “log ride”, but from being raised by a paranoid idiot constantly seeking attention!!
Pen-Thirteen
Boy, if she could have gotten away with it, she’d have said that the kids all had heart attacks, and was probably demanding up a storm. Sounds like a total Karen to me, raising some unfortunate kids who will be totally unable to deal with the harshness of reality once mommy and daddy are gone. Way to go, lady.
Tommy B
My thoughts exactly!
Nan
Sounds as if mom was culprit in that log. What did she do to make them freak so badly
Rob
I was on the Ocean Motion boat ride as a kid and the brakes wouldn’t work. We went back and forth so many times I lost count. All they kept announcing was for everyone to stay seated until it came to a complete stop. Then the first wave of vomiting took place. One person threw up from motion sickness and it caused a chain reaction. People were throwing up all over. Then people started to jump ship while it was still moving. It had slowed quite a bit but the attendants kept announcing to please stay on the ride. They were freaking out.
Rob
You are most likely correct about the attention but let’s not forget how kids are raised these days. They are coddled, babied, spoiled, and told they are the best at everything they do. This mom makes it sound like they had a near death experience and I’m sure the kids think so now. I clicked on the story because I thought there was a story.
iRA
Woke era…
Marlene
No doubt.
Fort
Exactly all they want is something from nothing.
Amanda
I think this post just screams the nonsense people think up to try and make a few bucks. I’m sure the kids were stressed but I think the parents were scared and caused it to be worse for the kids. You know getting on these rides it’s a 50/50 chance it could get stuck.
Jest
I AGREE 100% THAT IS THE VERY REASON WHY
MALPRACTICE/
INSURANCE RATES AND PREMIUMS ARE RIDICULOUS HIGH ALL THESE PEOPLE THAT WANT FREE MONEY WILL FILE A LAWSUIT FOR ANY LITTLE THING THAT HAPPENS THESE DAYS EVEN WHEN THEIR CLAIMS ARE FRAUDULENT
DADesigns59
We have been to Disney parks at least once a year sometimes more. Don’t remember ever getting stuck on a ride and NOT being attended by a cast member. Also we were always compensated with a ride pass. We were doubly rewarded one time when we shared a ride with a youth after his parent couldn’t get on the ride because his mother had an infant in her arms. We offered to help her out. The cast member gave us an all day fast pass. It pays to be kind at Disney Parks!
David
Effin thank you. First comment I read and I’m with you. Is this world really full of this many people that are this dramatic. Here’s a great idea! Next time you have vacation time lock yourself in your house where nothing from this big bad world will ever give you so much trauma. I’m in my forties and have been stuck on at least 4 rides in my life. Even if I was that scared I’d have been more afraid of my dad slapping me for being such a drama queen! I know it’s a different world than the 80’s and I want to be empathetic to this I really do. But I just can’t with this crap.
Gail
Wow, you people are just brutal! Being suspended for more than a minute would most likely be a terrible experience. There should have been communication to remain in seats. There should have been cast members consoling the st k families. What is wrong with you people? Blaming the mother who couldn’t console her children. Wow, overlooking the problem that cast members did not do their job is the real issue here people. They should be trained to handle upset parents. The accusations commenters made towards this family is horrific. The reality that these parents were “passed around” is evidence the Disney employees did not do their jobs not evidence the parents were acting out looking for handouts. Disney needs to investigate why this family wasn’t care of. The need to look at their training and protocols. It is their job to handle parents and children. What does Disney do with all that money they collect from parents and guests with the absurd cost of entrance, parking, food and lodging? Families go into debt and spend thousands so their children can have this amazing experience. It is really sad From what I hear there are constant problems with rides and apparently lack training for cast members. This poor family. Shame on all of you! This was an easy fix people! Disney Happy used to be an expression used to describe every experience at Disney. Take care of guest at all costs. Safety being number one. I am so sorry this happened A fast pass is a joke. If I was in charge your visit would have been reimbursed with a year membership, gifts from the gift shop given by one of the characters. You would leave happy and thankful you spent who knows how many weeks or months of salary to take the children to Disney Happy. Maybe the parents could have done a better job but you know what- Disney was 100% at fault here. They are to take care of the guest.! Teach these woke cast members how to de-escalate a situation. Calm down the parents and children. In reality Disney has got the wrong people working there. Kindness and common sense, and taking responsibility doesn’t have to be taught. It should be inherent. Protocols and safety measures are taught.
Leslie
Gail, thanks for your comment. I can’t believe the ugly, and judgmental comments on here. So much hate in the world right now. It’s shocking and very sad. Social media at its worst.
David
Did you not hear the hate of the mother she was directing at the cast members? What goes around comes around.
NL
You think this family deserves a free vacation, free annual pass, and a personal meet with a character showering them with gifts – because they got stuck on a ride?
Two things can be true at the same time. It can be true that they had a miserable experience and Disney’s customer service was poor, and also, that this mom gives off total ambulance chaser vibes, which is really not cool. Disney should comp them a nice meal and call it a day.
Penelope Sanderson
Exactly 💯
Bess
Wow! Glad you’re kids weren’t stuck on the ride; you probably would have smacked them for crying.
Malissa
Amen!!!
Kira
Disney , should reach out to them and offer them free tickets and or hotel stay / new or makeup vacation. It’s the principal , usually they are good about compensating guests. I feel so bad for the kids and mom , that seems traumatic, and once he was having a asthma attack measures should have been taken immediately.
FlatTurd
If their kid has asthma, why ain’t they, and he, carrying an inhaler?
Seth
One time (choking back tears), my mom and dad were taking me through the Taco Bell drive-thru and (more tears), they said they were out of crunchwraps (crying uncontrollably now) and I was shaking and dry-heaving and…I can’t go on…I just can’t!
Everybody just stop complaining, I beg of you.
Alice Williamson
I tell you what, after some of the replies that I have read, some of you people either have no kids, no compassion , or no conscience when it comes to considering what a young family goes through when a child has a panic attack/and or an asthma attack attack. Those things can be very hard to deal with. Especially when it feels like no one who is supposed to be around to help even shows up.
David
Yes, it’s tough. But this woman was taking it out publicly on some underpaid kids. Life has hard moments but we don’t need to turn on strangers and act like they all owe us something for it.
Jody
Oh Karen, please tell your husband, Kevin, that there are many of us out here who feel so badly for your children, but not because of this Disney experience.
Papaw
Agreed. My kids would have had a time screaming, “Awesome.” Sorry about her precious little snowflakes.
John
You chose to get on that ride deal with it stuff happens wonder how much they are going to sue for hope all they get it a free pass just be happy wasnt bad enough no on got phsycally hurt today s youth
Lee
I think there next attraction will be going to an attorney for their legal options. Morgan and Morgan here they come!!
Rikki
Disney seems to be getting nothing but complaints lately. Hum?
Robin
We were stuck on Pirates of the Caribbean for 90 minutes. The ride started up twice but stopped I was congested so I went back to hotel. By 9 pm, I lost my voice. I coughed all night and stayed at hotel for 2 days until we flew home. People staring at me at airport. Managed to not cough on 2 1/2 hr flight. Went to dr next day and had pneumonia. My Dr did everything to keep me out of hospital. I emailed park suggesting they should evacuate ride. Never got a reply. I Wasn’t looking for money, just a suggestion for future.
PH
Sounds like she’s raising a bunch of little buttercups. And, looking for her next visit to Disney to be free.
Alecia Brianna
This was not set up. This really happened.
fred
Idiot how dare you blame those passengers as though they did something wrong they could’ve died the children have Experience more PTSD than you could ever imagine or you gonna handle Disney needs to pay millions millions actually Disney need to shut down permanently my only question to the parents is why would you take your children to such a place knowing what they’re about nevertheless they deserve millions
Rhonda
It’s all in the way the parents handled the situation. If the kids were scared they could have made it seem like a cool, fun experience telling them they would be fine and this was just temporary. If the parents kept their cool, the kids would have reacted differently but the Mom saying this was “horrific” didn’t help the situation. No one got hurt. Things happen ~ make the best of it. The parents are part of the problem. Their handling of the situation was “horrific”
Damen
We were actually stuck in the log during that time as well. Luckily for me and my family we got stuck in the beginning of the ride, right under the air conditioning. 👍👍it was super hot that day.
Cathleen
I’m 56, when I was 17, at Disneyland with my best friend, we were stranded on the cars, we had just gone over the bridge, and suddenly they stopped. I have always been afraid of heights, still am. Instead of walking us through the rest of the ride on the ground, they walked us up back over the bridge that passes the stage in Tomorrow Land…it’s about 20 feet up, which sent me into all kinds of ugly places. Still not over it, but proud of myself for surviving. They offered nothing. Grew up.in So Cal. Grew up at Disneyland. Currently boycotting them over their woke stance. Life goes on without them.
mickey
there is more trauma waitung an hour pus to ride something like that compared to 10 munutes on a breakdown when you know a fastpass will be coming. feel bad for the husband pressired to get off.. to DO SOMETHING.. and the poor kids who apparebtly have been taught to throw tantrums
AMomtoo
Agreed. Rides breakdown. What did they expect the employees to do other than fix the ride and offer the best remedy-fast passes for everyone
Margaret L Arbo
Totally agree with you! Hopefully, not everyone would react the way this family did. They sound very wimpy.
Renee
Exactly what I thought. Great way to raise privileged snowflakes.
Tia
This mother sounds like a real drama queen. If she had remained calm, her kids would not have been so panicked. “If mommy’s fine, the kids will be fine.” When my daughters were 8 and 9, some kid two cars behind us on the highest roller coaster at Six Flags decided to stand up in his seat. Of course, they immediately stopped the ride. Our car was perched on the very top of the highest hill. We were at least 100 ft high. I am afraid of heights but I never let my fear show. I told my girls to sit still, that we were safe, there was nothing wrong with the train, and we would be fine soon. When they saw me sitting quietly and not freaking out, they mirrored my behavior. We sat on the top of that hill for 15 minutes, which seemed twice as long, but then we were on our way and we had a great ride. We also survived an F3 tornado. It did everything but take the roof off our apartment. There was no warning. It was dawn and on top of us. We were on the top 3rd floor and it went right over us like a freight train. I thought the roof was going to blow. I was laying on top of my 6-year-old and 4-year-old with my arms and legs wrapped around them. I started saying the “Our Father” to calm them. It was the most terrifying experience of my life. The roof eaves were straining, creaking, and shingles popping off. I really thought we were going to be sucked out. You have to stay calm though for your children. They look up to you for strength and security. This mother sounds like she’s trying to build a case against Disney and make a little cash off it. I just don’t think that ride could have been that terrifying. All they had to do was sit there and wait for help to come. Try surviving an F3 lady. Now THAT’S one hell of a ride!
Christina Hines
This is pathetic to no end.these people sound like a bunch of drama queens looking for a handout or too young to be on this ride. I’ve been going to Disneyland since I was this young and I’m now in my 40s never had issues or seen issues like this. You’re not supposed to climb out of these rides as it could be more dangerous but I dont see any danger here. “Call 911” gimme a break!!!!
Rob
When you need a police officer you don’t go to the fire station, that’s the reason those staff didn’t help you, it’s not their job to help patrons off rides.
Haywood Jablome
Absolutely. Ugh
Allen
We see you don’t have kids
Jennifer
Absolute facts. 🙄 Another person just trying to make a big deal out of something so she can try and get something for free. So pathetic.
Niecee
Exactly! I was stuck on a Rollercoaster upside down for 20min until maintenance could get to us. I guess a cast member should’ve came up there to console me. Get outta here! When u get on a ride, you already have a pre-conceived risk. They also have those risks posted. This was an unnecessary Disney drag. I go to Disney every year for 35yrs all the way from Ohio and will continue to do so. Get a life lady.
Kristen
Literally thinking the same thing! Boo, f*n hoo. You got stuck on a ride. You weren’t hurt. Suck it up Sally and go about your day. I’m sure the kids will need therapy more from their dramatic mother than this event.
Mysha
Years ago, when my daughter was young and I was teaching in the Orlando area, she was on Splash Mountain when a hot cinder from fireworks struck her eye.
Disney sent an ambulance. I was not present, but I was pretty upset. They made sure she suffered no damage and treated her eye, but all they offered was a fast pass.
Sadie
I can see a multimillion dollar lawsuit because of over coddled children or greedy parents wanting to make a quick buck at the expense of their children
Cainrip
Exactly. Waaa waaa waaa…. Play stupid games, wind stupid prizes. Don’t put your lives and those of your children into the hands of strangers. Why wasn’t hun and on ride??….. because he knew enough not to. Don’t whine about aftermath of your own choices
Sara E Huizenga
Yet another entitled American, drama queen mother.
Autumn
Oh give me a break! I agree with the cast members!!!! Next time stay put. You did more harm by exciting the ride. What a bunch of attention seeking cry babies!!!!
Lisa
I agree with many!! As a mom of four , like many I’ve been to Disney several times and other parks as well!! Lady you are the mom if all of you’re children were suffering from the trama on something that happens quit often at any park then dang I’m surprised they weren’t affected by the crazy long lines as well! With the title of the write up I thought wow I wonder what horrible thing happened then I read it and all I could honesty think was WOW IS THIS WOMAN SERIOUS!! NOT A SOUL INJURED, NO ONE SHOT OR KILLED and this woman is is flapping because her children had anxiety problems because they had to sit still and wait! That’s the problem with the world today no one can stand to sit and be patient! Life doesn’t follow our rules it don’t always happen the way we want or except sometimes things just unfortunately happen it might be wise to teach you’re children that now so when they are left in the real world they have empathy and patients for things around them!
SR
Really sounds like a frightening experience… hope you’re not suggesting this family is looking for a handout… personally I have no desire to visit Disney. So much else to see/do out there
Richard Hall
This story is ridiculous. Some people will stop at nothing to get either paid, or freebies. They should be shamed for this.
Bennett
Hahahaha this comment rules
Dfishney
Boo hoo
Jen
First thing I thought if these children were in that much of a panic would you spend that much time running around trying to talk to someone or would you leave the place quickly
Bohica
I think Disney and all their woke B.S. makes them a garbage company. However, this laughable. PTSD from being stuck on a ride? Come down to the VA with me, lady. You have NO CLUE what actual trauma is… Get a grip, people. If this is the worst thing that’s ever happened to you, you have zero problems.
Heather Edmonds
Did anyone confirm this far fetched story? If the ride was down for over an hour with no contact from cast member, which is extremely unlikely, there would have been many others stuck on the ride as well and would have many folks to collaborate the experience. The story seems to be at best a gross exaggeration or more likely a flat out lie. How could she not console her over reacting children, even if she was in the seat behind for some stupid reason she could easily reach her arms to them and if the boat was stopped for the hour she claimed it was the kids could have climbed on to her lap. Could have at the very least made it slightly believable 🤪
Furlow
I think it would be much more dangerous to get off the ride than to just stay put and always try to stay calm because children copy their parents reaction.
Regina
I come from poor people, so I’ve never been to Disney, sadly. But I I get stuck on a ride at a carnival once. It was this super high double ferris wheel.. like a regular ferris wheel, and then an entire second wheel on top of it, qnd as they spin they also orbit each other. We get stuck right at the very top, but slightly toward the front, perfect for the whole place to crowd around and stare at us. For hours lmao it wasn’t scary (it was only myself and my cousin and we were like 9 so we didn’t even understand what things could have gone wrong lol), it was more embarrassing than anything. And boring. It took the guy running the ride over and hour to get it going. And the funny thing is, we watched him climb up the ride and plug in a comically large electrical plug and then it was fine and they let us off lmao we were the only ones on the ride it was humiliating.
Todd
Amen, wanting freebies and attention. What was the fear?? That they were going to go down the hill?? Isn’t that the point of the ride?? With that thought process in mind, the kids were traumatized by the car ride there.
Jim
This sounds like someone hoping to get paid. Not that they didn’t break the rules of the ride. Every place in the park is under video surveillance and when the tapes are released the truth will come out. In the words of Willie Wonka “You get nothing”.
Jason
Isn’t it funny how you never hear about things like this happening at Disney parks until they speak out against a Desantis-backed anti-LGBT bill. 🤔
Kawhi
Lmao 100% with Walt, people are so dramatic.
Jeff w
Well said, snowflake meltdown here
Campo
My kids were trapped at the exact location but instead of turning it as a negative experience they marveled at the beautiful view from that location surrounded by the red rock which framed the view of the castle 🏰 and began taking pictures producing our next XMas card. Its all how you spin it and reinforcing negative behavior will be detrimental to your young children. Instead make it a cool experience and that will teach your kids to smile and endure lifes challenges with a positive outlook. Disney is still the happiest place on earth, especially the new Guardian ride woot woot!
Ed
You go on rides for the scary experience. You just got a bonus. No injuries. Get over it
Dewy
We were stuck on a ride along with our grandchildren but we did as you should, we stayed on the ride until they came and walked us off! Things happen. People that keep trying to get money from Disney all the time causes the prices to go up!
S yarn
Agree. Too many trying to “dig” at Disney. Been on several rides that break down and always had cast members walk us out (I have been to Disney 76 times). Perhaps her kids shouldn’t have been on the ride to begin with.
Starsor
Do you really think eye spy would work with kids who are inconsolable and having a panic attack? The parents would have to shout over them, which would exacerbate the situation.
David Matthew Bacon
How does that statement affect the fact that people are weak-minded weak-willed cowards who in all reality need to grow up and stop being so afraid of life itself?
Radzila
Geezus dude. “Weak-minded”? You can’t be serious. These are all children under 10. YOU need to grow up. I feel so sorry for you and the people in your life.
Ryan
Yet they are riding a ride where they DROP but they were more afraid of being stuck near the TOP of the hill! I mean, common! You are near the top of the hill where you DROP ( a big drop) yet you are more afraid of that. Parents overreacted and got upset. We get stuck on Haunted Mansion, the part going backwards, yet we do’t panic!
bendover@gmail.com Pen-Thirteen
I bet your kids are real softie too
N
That is actually a well known way to stop a panic attack (as I have suffered for many years).
Robot
Fast Passes, PFFF, come on you don’t treat PTSD with a fast pass. Come on Disney we all know the only way to fix their kids trauma would be with a free vacation or maybe a cruise!
Kate
Agreed
Gail
Thank God no one was hurt. There gave been tragedies at theme parks and people have been killed. Hopefully they will all count their blessings even if the customer service was nor up to par
Allen
Go for you the 77th time might not be so great
Antoinette
EXACTLY..An entire family whipped into trauma because the mother did not know how to calm them down!!
Meh
Stupid. All of these comments show no knowledge of that point in that ride where they were stuck, and how scary that would be for little kids that age. Parents raising 4 kids are not snowflakes- you grown Disney addicts are!
Michael
Stfu. They probably were fine till there slow ass mom made them scared for the lawsuit. It’s unlikely that the kids atually screamed and were ignored. Listen to it. There is no way they way disney traines there workers that any of that would of happen.
CC
Yes!!! That would be very scary for small kids. And it is pathetic the staff was not sympathetic. Not mature enough to offer the correct consolations. And wow, it really is an epidemic, the amount of Disney addicted grown people. It’s obsessive and bizarre.
Ryan
CC, all we know is mom’s story. We don’t know Disney’s. And these kids were big enough to go on the ride so they aren’t “little” kids. They were scared of being at the top of a hill? Wow. Yeah, scary when there were about to DROP on the other side! What is scary about being stuck going up a hill? And how do YOU know Cast Members weren’t trying to help? I doubt that and I doubt they were left there for an hour. Can you do some research and report back on what actuallyhappened?
S
period. i wonder if she takes them to the ER over a stubbed toe as well.
Kat
All you people on her saying they weren’t just trying to get something or should have stayed put are ass hats. Just because you haven’t experienced what they did doesn’t invalidate what happened to them. If it had been that long and no one had said a word to them, that is not protocol and that is on disney. How many of you parents are willing to just sit there and let your child have an asthma attack? If you say you would sit there and do nothing, you really should rethink your priorities as a parent. I would have done the same and got my kids away from the source of the problem. Get over yourselves acting like you know what’s best for everyone regardless of the situation. You weren’t there. I applaud them for taking action when no one else was.
Ima ParentAlso
Applaud? Really? Yikes.
Might want to look them up, sounds like you’re possibly related.
Rachel
Having been stuck on a ride or two, Disney’s protocol is top down, so they would be the first to be evacuated. With that said, they will always try to get the ride going before they do an in show exit. If she and her husband were present thateans the ratio yo kids was the same as I have every day. I can handle mine and I would find ways to distract them until help arrived. She is just looking for a lawsuit. Too bad it’s built into the contract when you purchase a ticket that you tide at your own risk. If your kids are not emotionally stable enough to handle a breakdown then done take them on thrill rides.
Meh
If I could up vote you I would!
It seems Disney is not for families anymore- (they’ve shown that in many different stories like this) just adults who want to act like kids.
GV
Well said!
Savvy Consumer
Oh please. Grow up. Want to experience something REALLY terrifying? Try having a gun pointed right in your face by a jackass robbing my place of work. She could have used it as a teaching moment, but chose not to. Cry me a river.
R
You are a grown adult. These were young children. Victim shaming at it’s finest
SCOTT m Lee-ROSS
wait, where are the victims. Rides break. There were no victims here, much less to shame.
Ryan
Young children who were riding a RIDE that had a large DROP yet you are more concerned about them being stuck!! Yeah, good thinking
C
It sounds like the parents didn’t help the situation. It may be the wording, but I have a feeling the parents made the situation worse. I could be wrong. I’ve been stuck on rides (even as a kid). No big deal. I didn’t think I was going to die or anything. It sounds like the kids learned that from somebody (the difference in how society has changed is incredible!! I blame MY generation for all these messed up kids. People under 30 are often SO undisciplined- no offense, but its true! I can keep track of what time it is by watching them go to the bathroom every hour on the hour- almost to the minute. It used to be that unless its an emergency, you only go to the bathroom on your break. They REFUSE to stay off their cell phones at work- even when they aren’t supposed to have them. Perhaps I should blame management… But its everywhere. And since covid, they won’t keep a job and have horrible work ethics in general. They expect everybody to cater to them… The entitlement thing…
Can you blame the workers? You have so many people who complain and look for problems in everything… If you approach the wrong person the wrong way, they go ballistic and blow things out of proportion… I wouldn’t want to deal with that issue either… The workers can get pulled into an even bigger mess… Especially when these entitled people think they deserve more than the employees have the authority to do…
On another note, I’ve had a few friends who worked (mechanics) on rides at various parks (Kings Dominion, Six Flags, etc)… They had to replace brakes on these rides with old previously used and replaced brakes and parts… They had to sign off saying the ride was safe, knowing the replaced parts were already used and worn and just as likely to break… Technically, they DID replace the part, but it defeats the purpose if the part isn’t new. That falls on the park management. They make the maintenance workers do this.
Rides break down. They always have since these rides were invented. Machines break down. Cars breaks down on the interstate… What do these kids do? Do they have asthma and panic attacks then? WHAT IS UP with all these kids and panic attacks? Kids used not to get them, except in rare cased. These days, it is SO common! Then I think about how kids are raised without discipline these days. They are taught to look for issues and to be demanding of others…
It scares me! My wife worked at nursing homes… Its bad enough that the establishment in these places doesnt care or have any humanity… But then the young kids who work there (and a couple of older employees) don’t care… They neglect the residents… They don’t go out of their way… Part of me understands… They are often understaffed (budgets, supposedly, yet if you see how much each resident pays… they should have more than enough money… But it all goes to bonuses to the directors and higher ups…)
Basically, if you and your kids set your expectations for perfection in this world, you’re going to be disappointed…. The world has a few lessons for you…
Random Replier
Saying that we can’t “invalidate” what they experienced just because we haven’t is disingenuous. Even if we have experienced the same thing, you would just say “everyone experiences things differently”. Well, many people have been stuck on rides or in bad spots before, and people and children even have been through MUCH worse than this. There is no doubt that either the kids wanted to be on this ride, or the parents negligently forced them onto it, so either the parents are to blame or the kids knew what they wanted.
Regardless, we can 100% “invalidate” this situation because there has to be a line drawn at some point. Just because two people can be pushed and fall and be “traumatized” by it to different degrees doesn’t mean we need to justify the victim completely shutting down and becoming severely depressed over it. There are degrees of acceptable responses. Sometimes people need to just suck it up. These children will be fine.
Besides, what are the parent’s expecting? Lifetime passes? Millions of money? What do YOU consider to be proper repayment?
Karen police
I have to say, the asthma attack was the only trama they probably experienced. It’s not Disney’s fault the child has bad lung problems! Also, what if the family got up and the ride started moving again? They would die! Stay put and have an inhaler on you!!!!
Ivy Freeborn
Why did the parents go ANYWHERE without the kid’s inhalers? If the kid has asthma, the parents should always have inhalers with them. ALWAYS.
Bill
I just vomited a little in my mouth after reading your defense of this whiny family. The image of these screaming and shaking kids and the equally hysterical parents is laughable. Summon the therapy dogs and social workers!!! And the lawyer since they’ll probably sue. LAME!
Sadie
Ivy you hit the nail on the head exactly why people under 30 are such candy butts still living with mommy and daddy because the parents are to busy to make them grow up and have some responsibility sad situation
Paul Faulkner
“Emotional trauma?” Please. Emotional trauma is what I had on 9/11 watching the bodies fall out of the tower, knowing any of them might have been my uncle. That’s trauma.
Being stuck for a few minutes on a ride? If your children are having PTSD from THAT, that’s on the parents.
Radzila
So that’s the only type of emotional trauma allowed? Stfu these were kids, under 10, who had no idea what was going on. Also it wasn’t “a few minutes” it was over half an hour! You need to grow up. These are kids. There are different types of trauma. Get over yourself
Ryan
They knew what they were expecgting! Tjhey were on a water ride with a large drop!! You think that the drop might not be trauma? and quit saying “little kids under 10”. They aren’t little if they are on this ride.
Random Replier
You’re right. There are indeed different types of trauma. This isn’t one of them. For something to be considered trauma, a threshold needs to be met. That’s why a papercut isn’t considered traumatic. The kids are fine.
Be Nice
I am sorry you had trauma we all suffer trauma and trauma is different when you are young! To all those pointing out they knew what the ride was, Yes, they knew what to EXPECT this was NOT what was supposed to happen. Excuse me were you in that log? Did you spend over a half hour in the sun and heat with asthma? 10 is still young just because you are big enough and “brave” enough to go on the ride the drops only last a few seconds NOT 30 minutes or more.
Steph
Stuck in the sun? You obviously do not know this ride very well. It’s inside and nice and cool. Yes Disney should have made an announcement and yes maybe the anticipation of the drop was already freaking out the kids… like non stop anticipation for the drop that doesn’t come. But that only lasts a minute or two until you realize you broke down. These kids are having an asthma attack and a freak out because many kids are raised in a “padded room” or with “kid gloves”. When my nephews were young their mom would cover their eyes on toy story because Sid ripped a head off a doll. Heaven forbid they see that…
Karen police
Agreed.
Karen police
With Paul
Shannon DiBrizzi
We were stuck on the great American movie ride which broke down in the Tarzan part. For 45 minutes listened to Tarzan do his yell. I think Disney should pay for my Trauma. Please. I just don’t get people. Just raising future cry babies.
Nikki
Same here- Star Wars ride broke down- we stayed in our seats until cast members gave instructions- they were very kind and courteous esp to anyone with a disability that prevented them from walking down steps. We did get a fast pass…and I thought that was a perfect way to handle the inconvenience.
Kim
So true! That woman looking for a handout to help with those 4 kids
fred
They need to be shut down permanently 🥲Im sure Elon Musk would be happy to buy them out and run it as Walt intend it for CHILDREN
Niecee
Amen !
Sadie
So true asI replied before at the expense of their children in the scam
SR
In the specific position they where stopped in, and with their little ones all feeling like they were in danger, it doesn’t sound like a very safe way they had been left hanging! I don’t think it’s your place to accuse someone you NEVER met of looking for handouts 😡
Wendi
We were stuck on the same ride. My kids thought it was great because we got to walk out and see behide the ride.
Mom
I believe the attitude of the parents can make or break the children. I’ve been on several rides that stopped for a period of time…. We created a game of eye spy to keep the kids occupied. No trauma here. I believe the word trauma is one of those overused words.
Elli
People implying that absolutely everything bad, or even just unfortunate, happening to them is supposedly trauma is just a huge f*** you in the face of those who actually had to live through trauma and deal with the aftermath every day.
This here feels like a mother who calls everything trauma and acts accordingly, naturally the children will copy that behavior because that’s what children do, at their age you can pretty accurately guess what parents are like by the children’s behavior.
Geno
Exactly! How did a 5 or 6 year old know something was wrong in the first place? All of he kids were screaming and the oldest shouted “call 911”? It sounds like they were stuck for about 20 minutes and the Dad decided “They should get off” You mean they could have got off the ride right away? They chose to sit there for 20 minutes??? And all Disney wanted to do was give them a free pass… If your kids are that mentally unstable you probably shouldn’t take them to such a dangerous place.
Ryan
Exactly. I mean don’t they tell you to exit the ride? It’s not like the ride was 6 feet from the walkway! All they had to do was wait for the bar to release and carefully help their kids to the walkway beside the ride and exit. But no, parents are saying they had to wait an hour for help. I doubt that.
Sheli
Yep. And these are our future leaders. We are doomed.
Rooftop Voter
Once I had to walk out of the Jungle Cruise I saw the backside of a waterfall.
fred
Bully for you There’s these people traumatize this not a small thing it’s huge. There’s these people traumatize this not a small thing it’s huge Someone could’ve died how dare you minimize it you’re an idiot
Steve
This is the crowd Disney wants, the ones traumatized by seeing their own shadow. Them and the rioters. Sounds like a good combo in the long term.
Paul W
Sorry, but this is 100% the fault of the parents for bringing their kids on the ride in the first place, knowing full well that they have panic issues and would not be able to handle a possible malfunction. I’m not sure what compensation was expected honestly. They should be thankful they got that fast pass considering how difficult it is to get into lightning lanes nowadays.
Tee
Lmao yall wild judging this.
Paul w
Just surprised to see I already left comment
Meh
Disney is currently facquoked.
Not surprised you true believers don’t understand the scare of 4 kids under 10 being trapped on a ride might be bad. But then you folks wanna call the mom a birthing person, so lol. I bigtime hope they sue.
Anna
They can try and sue, but if Disney’s policy is to stay put and they left the ride on their own, they won’t get very far.
Dawn
LOL, that’s not something that can be sued over. Rides break down and that ride takes quite some time for the CM’s to make the rounds and get everyone out of the logs. My son was on it when it broke down and had to walk out, it took at least double to normal ride time for them to walk back out. It takes time to collect all of the people.
Victor Prinzim
Make up your mind..you’re mixing your stereotype, obviously so you can’t treat the situation according to your predisposed political viewpoint.
The “woke” liberals you’re complaining about that would use the term “birthing person” or whatever, (which nobody has used besides you, btw) are the ones that would coddle the kids in this supposed situation and agree that they were traumatized. It’s the conservative right-wing crowd that is traditionally the one to ignore emotional traumas and think kids are getting soft and should “suck it up.”
If anything, you’re the one being the whiny PC liberal here…apropos that you brought up “birthing persons”!!
LMAO
fred
again how dare you say it it’s the parents fault what if it all died I guess that would be the parents fault too
Theypanicked
We were stuck at the top of Everest once. The part where it looks like the track is destroyed ahead. Front seat even. My kids didn’t freak out. We were in insane swells sea kayaking once as well. My daughter started to panic, “muuuuummm….” Where I promptly told her to keep a level head and follow my track and she’d be fine. She immediately focused. I know all kids are different, and this lady’s kid has asthma, so that’s a bit scary. But, kids need to be taught how to stay calm in scary situations because panicking causes accidents. What if the ride started moving as they were pulling those kids out of the logs? Panic made these parents act irrationally. And they’re passing that mentality onto their children based on the description of how they were acting. Acknowledge their fear, but then encourage them how to stay alert and strong. And not once on a family outing. These things need to start at home at a young age so these situations don’t happen in public.
Mom
To be honest, I felt a little panicky just reading it. Being stuck on a ride can be fun but stuck on a steep incline or upside down would be awful and being trapped in that harness with your children full on begging for help IS pretty traumatic. At the very least, the rest of their day was ruined being shuffled around like that. Why didn’t anyone make an announcement or walk up to help, or at least let them know help was coming? Something? I think some of you are lacking empathy- and Disney cast members aren’t supposed to have a hive mind. Someone could have taken some initiative at some point. Do you know they call guests peasants? Maybe that changes your viewpoint. They look down on guests. It’s just another day for them.
Darlene Albert
Do you realize how much abuse they get from quests? It’s so pathetic. I’d probably call the quests peasants too.
Rooftop Voter
25 years in retail, we had some good names for those ‘special’ customers
fredrick fred
It’s clear these responses and how the staff responded and you saying that you would probably call them peasant too Disney’ Needs to be closed for evershut down forever
Former Disney CM 042
I was a Disney cast member for 6 years and never heard any cast member call guests “peasants” or anything else.
All these commenters need to remember that: 1. this is only one side to the story.
2. There is a protocol to handle these situations. If you can imagine the number of guests on an attraction at any given time you’d realize it takes time to get to everyone.
Belladonna
I sure wish people could have some compassion and no matter if you think they are trying to get rich from this incident let Disney deal with it…these rides are starting to become more prevalent in the news lately that have had horrific tragedies as a result of negligence or malfunctioning rides. Instead of ripping this family apart, just disagree & move on because it was their experience. Be kind.. if they were doing this for their own GAIN, true colors shine through.
Central FL Resident
The most horrific malfunction I heard about to a guest at Disney was because someone exited a stuck ride on their own and got caught in the mechanism when it started back up. There is a reason they tell you to stay put.
CM
Thank you for being a voice of reason.
Ima ParentAlso
^^^^^^^^^^^^^^^^
THIS. YESSSS!!!
Ima ParentAlso
This. YES! EXACTLY!!
Dawn
I’m betting that there was an announcement, they just didn’t realize it was aimed at EVERYONE and not just those in the queue.
Ploop
Took you 10 min to realize the ride was down? You shoulda realized that after 3 min of no movement.
Rod Simonson
Yeah… why would you put kids prone to panic attacks on a thrill ride? I bet the younger one had to stretch, with Mom’s encouragement, to meet the height requirement. Best a company them on the carousel.
Jenni
We were stuck just before the drop on Rise of the Resistance. It took almost 10 minutes for an announcement to be made to stay put and 20 minutes for cast members to reach us. For the first 10 the noise of the ride was still blaring and we couldn’t exactly tell if it was the ride or actual alarms. Admittedly I was nervous but we stayed calm for the kids (6,7&9). We tried to focus on getting to see the ride from a different perspective, haha. Got our fast passes at the end and shook it off.
Linny
I got stuck on Splash Mountain after the drop when i was about 6. And yes there were people on the lift at the time. I got stuck on Indiana Jones…which actually was freaking cool as hell.
What most people don’t realize when they are stuck on a ride is how long the track is, how long it takes to walk the track and the areas to be able to remove guests. It could be that the intercom was not working in that particular part of the ride.
For this family to panic that much on the lift of a ride, where you can actually see a safe path off, blows my mind. The parents should have spoken calmly to their kids and maybe sang a song or something for the younger kids to stay calm. Panicking themselves and then getting off the ride….they could have gotten lost in the many walkways that attractions have to get off safely. And honestly, when there is a break down….what exactly did they want to happen? Things happen, and getting a fast pass or whatever is something I would have been happy with. And honestly, I didn’t even ask anything for when we got stuck on Indiana Jones cause the walk through was absolutely amazing! It’s cool to walk through rides!
Debe
I got stuck on Space Mountain when I was a kid. They turned on the lights and we got to see everything. That was pretty neat.
Chancey
What happened to her children to make them so emotionally fragile? If that caused them to spiral, I shudder to think of what real life will do to them.
Cassie
Wow… attention seeking…sounds like y’all should stick to the public playground down the road…this woman is ridiculous!
Ivy Freeborn
Why did the parents go ANYWHERE without the kid’s inhalers? If the kid has asthma, the parents should always have inhalers with them. ALWAYS.
Kristi
Having a panick attack and beginnings of an asthma attack but screaming? Nahhh…. you just saw $$$. You can’t breathe during a panic attack, let alone fill your lungs enough to scream, and add asthma to that? I call BS.
C
I was trapped for over an hour in what a small world ride in Disneyland years ago. Imagine hearing the music playing over and over again and being trapped in a small dark passage way. At the end some passengers realized that no one would come to help us, and we had to climb out of the boat and crawl our way out on a very narrow platform by the side of the boat. It was dangerous but we were all desperate. It took us about 15 to 20 minutes to make our way out. And when we finally made out we realized the rest of the passengers were still stuck and no one was coming to help. We surely made the right decision.
SCOTT m Lee-ROSS
Actually, you made the wrong decision. Clearly. Nothing to be proud of. If you felt “crawl our way out on a narrow platform by the side of the boar” was the right thing to do, you are clearly mistaken.
Ruben
I wonder how many of these commenters are actual parents. To chastise these parents for thier trauma is cruel. What a sick world we live in where empathy does not take precedence over loyalty to a brand. Disgusting.
Paige
I’m a parent of seven. And all I read was a big ‘ol bunch of drama. We got stuck on Test Track, outside, on the embankment, for more than 20 minutes. If you remain calm, so will they. Stuff happens. If you have kids that are nervous, don’t ride.
Just me
I absolutely agree with you!!! It must be brain washed people or very very very callous people.
Chloe
On my first visit too Disney land I was stuck on the peter pan ride with 5 other kids my age. (2 in the cart in front of us and 2 in the cart behind us)They’re wasn’t any announcement about the ride being broken, the lights just came on as we sat there. Only one person out of the 6 of us had a phone and my mom was able to call my cousin next to me. She informed us that the ride broke and that were fine. We sat there for maybe 30 minutes to an hour until the firemen came and helped us down with ladders. We were given a fastpass for our troubles. We were fine with it because we weren’t in a risky situation, just sitting in the in the air. It was definitely something I’ll never forget. Hahahahaha
Todd
We got stuck on Spaceship Earth where you are descending backwards for about 20 minutes. I told my wife I was going to take a nap if it took much longer. We got stuck in It’s a Small World once too. That was super annoying hearing the song on repeat. We’ve probably been stuck on other Disney rides at some point, but I don’t remember which ones. We usually just take it as an opportunity to relax, especially if it’s in an air conditioned area, or there’s a good breeze on a hot day!
Andrea Madsen
Now being stuck on small would could be traumatic! That song over and over 🤪
Dawn
I feel your pain, we got stuck on Small World for about 45 minutes with that song on repeat. They finally cut the song after about 30 minutes, which was much more tolerable without the sound. We also got stuck on Pirates right under where the skull says “Dead men tell no tales” for about an hour, that too was not enjoyable. They finally got around to us and we were walked out through the back area.
Karla
We were stuck on Thunder Mountain Railroad twice. The first time my son and nephew were young. It was on the incline that looks like the rocks are falling. We explained to them that we would be okay and they would get us off the ride. They actually thought it was cool getting to be escorted from the ride and seeing the things that most people never get to see. When parents freak out so will the kids.
Laura
Exactly. Yes kids can panic but going shobovogfstdtfyf we need to get off! We’re stuck kbifufugbinb! Isn’t going to help anyone.
Bonnie
I couldn’t roll my eyes harder at this. I have two kids, 11 and 6, and we’ve been stuck on plenty of rides including splash mountain. That incline was probably uncomfortable for them, but kids don’t panic like that unless the parents do. Trauma? Please. Kids are resilient and understand difficult situations if you take the time to explain it. Seriously, give the kid your phone while stuck and they’d stay up there until the battery died. This sounds like extortion, honestly.
Wendy diaz
My family my young kids got knocked down the escalators in the Mickey and friends coming down to the park when it just stoped !!! One lady cut her leg my son fell on a man hit his head very bad !! Disney didn’t care all they did was tell everyone to start walking kids screaming in fear it would start again!! 5 floors down !!!
Mike Lloyd
What?
PirateWifeSux
Rides break down. Get over it
David
Seems like this woman’s kids are too soft to be riding such rides, they should be kept at home wrapped in bubble wrap.
I would of told my kids everything will be fine and if they continued I would of said stfu but I did not raise scared of their shadow humans.
Sarah
What an idiot… Fine. Get off of the ride before you can be safely accommodated because you think it is better for your family to die instead of waiting for an hour or even hours to be safely unloaded… Yeah, the situation sucks, but it is insanely stupid to attempt to disembark a ride, especially when you are on a freaking incline. She’s lucky she didn’t watch every one of her children fall to their deaths…
Chris
Stay home if you have cowardice, problematic offspring.
Joyce
When my son turned 7 he wanted to do Goofys Barnstormer alone. It was getting stormy so I told him one ride. The ride broke down on an corner slope. My son was terrified being alone. After 15 minutes with no action by the breakdown it started raining. I started yelling after another 10 minutes in the rain. It took 45 minutes total to get him down. He was shaking and soaked. All we were offered was a dry tshirt.
Andrea
I have 5 kids and not all of them love thrill rides. I honesty wouldn’t let my kids ride some of the thrill rides because they wouldn’t enjoy it. We have definitely been stuck on rides before but never any real issues with it other than one kiddo needing to go to the bathroom 20min into our wait. The only thing I see with my kids causing a panic, even with the adults in my family would be being stuck upside down on a ride. I do agree with comments about kids playing off parents emotions, mine sure do. I won’t judge though…maybe they have some children with medical issues not listed that would cause such fear or maybe they just are kids that scare easily. Who knows, regardless it is true there are always people trying to get attention or looking for what they can gain from something. Only they know the truth.
Belladonna
So glad that someone can be delicate and also give the benefit of the doubt and not being so critical and mean. I always say
God sees ALL
Be Nice
WOW a voice of reason!!!!!!
Thank you, Andrea!
I would like to add we also don’t know the condition of how they were stuck and how hot it was, I believe all the drops on that ride are outside, so they were in the sun.
Leslie Brown
If the kids are that scared of things and need to be coddling MAYBE Splash Mountain was a bad call on the parents. Did they not walk the kids by the ride. Did they not see the drop?? It’s all on the parents. And yes I have kids. My 2 year old favorite ride was Haunted Mansion and her favorite Disney person is Cruella De’Vil. She went as a dalmatian for Mickey’s Not so Scary one year just to she Miss De’Vil she was 2 and a half. It all depends on the parents.
Nicole
Back when they did the electrical parade the rides would shut down(not sure which ones, it was probably 20 years ago). I was on Splash Mountain with my parents and younger brother. We were just about to the top to go over and bam, lights out and we stopped moving. Cast members came by and said the parade was going on and the ride would be back up in a few minutes. I was upset we couldn’t see the parade lol. No one freaked out or expected something after, some things are just out of your control.
Ricky
I could only imagine the panic attacks those kids would get if their family car broke down going up a hill or over a bridge! Give me a break…get a life!
Nagara
Frankly, I’m appalled… at how wimpy her children are. If getting stuck on a lift hill triggers a meltdown then she needs to toughen them up.
Melanie Akao
I’ve been stuck on rides everywhere. You stay on the ride until it starts again or workers come to get you, this is basic common sense.
These people sound like complete drama queens
Peanut
My issue is she is saying her son is having a severe asthma attack and screaming…..as a medical professional and someone who has breathing difficulty, I can assure you if he’s screaming he can breath just fine. So either A) momma bear is exaggerating the situation or B) kid was not having an asthma attack.
Dawn
Yep! As an asthmatic I can attest that you cannot do both, scream and have an asthma attack. And my other question is, if the kid is that bad of an asthmatic, why would he not have an inhaler on him when they are separated in a ride? Just in case, he should have a small backpack/bag with him with his meds.
Disney mom
These people critizing must NOT have kids!
If I’m stuck on splash mountain at an incline with my kids and they are scared/panicking and I can’t hold them all because of the incline. I would loose it!! Deep down I would be scared out of my mind let alone trying to protect my babies.
I would complain but I definitely wouldn’t make Disney compensate.
That idiot saying that it’s the mom’s fault…you’re ignorant! Disney is at fault for not training their staff right.
David Matthew Bacon
You are weak. You mind is weak. Your perspective and hold on reality is weak.
You and people like you are literally causing harm to the world with your outlandish weakness and demands to be met on equal grounds and have others respond to your weakness in your favor.
People who see the world the way you see it are irreconcilably inhumane in your level of weakness.
Please do not breed any more than you have. You are poisoning the world with you mind.
Jon
Oh, they are trained right lady. Trust me, as a former cast member, we are all trained to do absolutely nothing beyond calling trained security and medical professionals to assist. It is not our place or job description to interfere, compensate or attempt to assist anybody in these situations, for it always risks exacerbating the situation. More times than not, people have greatly exaggerated any interactions of a cast member trying to assist them in order to get more in return out of sense of entitlement.
Not doing anything well above their pay grade and abilities is the right call and that was the cash they all made.
Scrambled Egg
I was stuck on a ride and it was terrifying. But things happen. This mother needs to grow up. She’s
teaching her kids to be whimps. Traumatized? She’s using words to entice a cash settlement from Disney.
David Matthew Bacon
This is nothing more than another example of how a weak minded individual can and will produce weak-minded individuals that can’t handle simple reality as it occurs to them.
I can think of nothing more common, in regards to uncommon experiences, that sometimes does happen than this. All right that really shouldn’t break down and most of the time doesn’t, actually did break down.. if you, and your family, are so weak minded and so weak-willed that this caused you emotional harm the f****** truth of the matter is you don’t deserve to be alive. Crawl on to the side and die and let the rest of us move on you weak piece of s***~
Urmomz
“Well I/we were stuck and didnt freak out”
Good for you? These kids were. Why bash them in such an aggressive way?
Disney adults are pathetically barbaric
Jack
The entire family sound like insufferable mental cases.
Ima ParentAlso
And people think it can’t snow in Florida… Sounds like there were plenty of snowflakes in the park that day.
It’s a kids ride, ma’am, not an active volcano. How shocking you all survived.
PS
Don’t leave your home ever again. You might encounter a stiff breeze that will further traumatize your kids.
Watch
Screaming… During an asthma attack.
That’s right up there with trauma from a few minutes in a log on an incline.
Jon
As a former cast member, I find this story entirely hilarious.
Rita
The kids will be fine. I was also trapped on that ride many years ago at age 6 with asthma. I still remember sitting in the ride for what felt like an hour, stuck right before the big drop, staring at the danger ahead sign and hearing animatronics proclaim my doom over and over (pretty sure that last part was a nightmare lol). Terrifying at the time, but now I look back and laugh. The kids won’t be “traumatized”, they will be scared for a little while and then they’ll get over it. UNLESS, of course, the parents make a show of being super scared and signal to the kids that there’s real danger… 🙃
Kai Moon
Oh geez! There’s absolutely no reason to be “traumatized” while stuck on a log ride. This woman is obviously setting the stage to sue Disney over a minor inconvenience. Which is apparent by the fact that she seemed to be more focused on getting more than a Fastpass than reassuring her “traumatized” children. What a great example she’s setting for these children. Pathetic, to say the least.
Kathleen Focht
Can’t help but think that it was the parent’s own fears & panick that triggered their kids panick & fear. I’ve been stuck for longer periods of time as they loaded & unloaded disabled people. But no one panicked themselves by assuming this was the worst case scenario that: the ride was broken, Disney abandoned them, so guests had to fend for themselves?? If the parents distrusted Disney that much, why take their kids there?? After letting her own fears panick the kids, what did she expect from the Castmates?? The person most capable of calming the kids are their parents, not a bunch of strangers – ‘castmates’?
Lydia
What exactly are the parents expecting to happen here? We could argue about whether or not the cast members should have done a better job at communicating with the guests. Or the parents could have done a better job at keeping their children calm. But at the end they were offered fast passes. What else are they really expecting from cast members to reasonably do after the fact? The way this is written just leaves the impression that the parents just continued To escalate the situation.
Michael
Lady, if that is the worst things your kids ever go through in life you dhould consider yourself lucky. Stop babying them and they probably would have thought it was the most exciting part of the day. Parents start letting kids learn about how life really is.
Smithy011
I was on space mountain when broke down. They turned on the lights and sent each rocket one at a time to finish the ride for those on it. I loved it even more. I got to see space mountain with the lights on. As far as the family of egg heads, why do you have riders with you so young? Yep, sounds like a hand out situation to me. And FYI rides break down.
C.L.
Feel like the kids behavior may be somewhat influenced by the parents, 3 kids panicking that bad – we sat for 45 minutes on Indiana Joans until they were able to walk us out, if it’s a large ride it can take a while to get to everyone. Interested to know how long it took them to walk out. Sad that kids were so negatively affected, but it could have been handled better.
james allen
I am pretty sure this woman is crying emotional distress in plans on getting a lawyer and sueing. Straight up bull crap. Trust me lady, your kids during their life will go through worse. Get off your “I want money kick”.
T Dizzle Dog
Tell ‘em James!! GET off !!
T Dizzle Dog
Is the drop like in the shade just before you go down and really I get it kids can freak for the littlest things but they acted like their lives were in danger. I’m sorry but like that’s not the worse ride or particular spot to be stuck for a little bit. It probably wasn’t safe to bring them down and they were working on fixing it without removing people. This is what handing out participation trophies do to kids.
T Dizzle Dog
I’m sure mom bought them a Pony when they got back home to help with that PTSD.
Your mom
I really hope this means they aren’t coming back and they tell all their friends, family, and social media about their horrible experience.
Bob
This proves that not everyone is qualified to be a parent. The poor kids have not gotten proper training in life. You are raising victims not humans.
Ronaldmccat
Stuck for an hour and no one knew? That’s insane. Whoever was supervising that ride needs to be fired.
SCOTT m Lee-ROSS
clearly you have no clue how a ride operates. If it stops for one, it stopped for all. But there is no magic, get everyone off of the attraction at once button that can be pushed. If the ride needs to be evacuated, then they start to evac the guests, one ride vehicle at a time. And it looks like the lift hill is not where they started.
Cecilia Junkins
Seems like there’s problems at Disney in a daily basis. Part of the problem is the aging of the park and rides and secondly, the staff are young teenagers without the proper training on handling different situations on the rides and possibly lack of regular staff members who do know how to handle the situations. I wouldn’t waste my hard earned money on Disney!
SCOTT m Lee-ROSS
so, basically, you have no clue about how a theme park is run. There are no young teenagers employed at Disney. Not one 13 year old is running an attraction. That is right, not one young teenager.
Rise of the Resistance is less than 3 years old, yet goes down continually. Definitely not a case of aging rides or the park. Quit just making things up
A parent too
Really? If you’re children are that sensitive and young it’s not the cast members who are negligent, it is you, the parent. Just an FYI for living, any mechanical thing can break down: cars, boats, rides, ac’s, washers, dryers, toys, TV’s, trains, planes, etc. Be a better parent and accept responsibility for your children and their welfare.
KTC
Bet they had their masks on. Probably sit in the bathtub with helmets on every time a thunder storm comes through.
ChasUGC
The parents should have talked to their children beforehand about the possibility of a ride breaking down and what to do. You stay seated and remain calm. The parents are at fault here. If an earthquake happens at school, kids are taught to not panic and to duck and cover. When kids are no at school during emergencies, it is the responsibility of the parents to teach the kids how to behave and in this case the parents failed. If one of those young children had fallen, it would have been the fault of the parents. You are always told to remain seated and stay calm.
Heidi
My 8yo son and me had to evacuated in May from Incredicoaster at night. We were stuck on the second highest hill on the coaster. I am claustrophobic and have a huge fear of heights. I of course was on the cliff side lol. It took over 30 minutes to be evacuated. I was keeping my son calm while I internally was having a panic attack. I couldn’t reach my Xanax to help. My son thought it was one of the coolest things he has experienced at Disney. When we finally got down they offered us fast passes and the CM addressed us off to the side since I declined any fast passes. It was 9pm and our last night. I explained that and told them I would be fine and that it made my sons birthday trip the best ever. And secretly told myself no more California for me only World after that lol.
Hyeong Lee
Wow. Maybe you shouldn’t have chosen Disney world or land for the first place to take your children out of the house. Like have you never let them leave the house?
This stories depiction of the child’s panic attack looks worse than mine, and I’m an active duty Naval officer.
I’m kidding. This story is wack, I do feel bad for the children that their parents failed them this much.
Nikki
My family (of 3) was there at the beginning of May and we actually got stuck on Splash Mountain also. Not in the same place, but still. The CMs were very quick to come and get us off the ride and escort us thru the inside of the ride to the back where they gave us all water and a fast pass to come back at any time once it reopened. I’m not sure I buy this entire story. While I’m sure it may have been unnerving to be stopped, PTSD seems a little over dramatized for Splash Mountain. It seems someone may be wanting attention and more than just water & a FP.
Alex
This is so sad to see. Not the fact that it happened, but the fact that thia parent is making it seem like her children were traumatized. She’s a terrible parent if she cant calm her children down during this completely harmless situation. The ride got stuck. It didnt fall off and y’all were stapped in. Dont report of this hyperbolic woman trying to make it seem like her children just got back from an active warzone. Garbage article, garbage woman.
Dawn
I completely forgot that the one at WDW has seat belts/lap bar (whichever it is). In DL there are no restraints….
Laura
5-year-olds are weak-minded and need to grow up??? What kind of monster are you?
Joe
If that was unbearably traumatic for your kids then good luck to them in life when something actually traumatic happens.
Nope
😂😂😂 “traumatized.” This will shape their very lives
Amy
This family sounds like they have many emotional issues. They over reacted to the situation, scary as it may have been, but they all over reacted. This family doesn’t deserve any free hand outs! They need to learn how to control themselves during emergent situations. A cool, calm, controlled atmosphere is how one gets through unexpected scenarios like this!!!
DAP
We got trapped in the same spot on that ride….the ride needs to be upgraded. Children that young in the dark ride is very upsetting
Kim brew
Perhaps they could be compensated by staying in Cinderella’s Castle for a week with the free dining plan.
D
Seriously, the most traumatic experience. You just have to love this generation. Try posting some real stories.
Stripes
Lighten Up, Francis……
Bob
Jesus just quit your whining. So you and your family sat in some seats at the top of the hill for a little bit. If you’re 7 year old can’t handle that then you need to work on your parenting skills.
David in MD
You need to model better behavior for your kids, in situations like that and at home. If your child is screaming “call 911” there are some deep seated issues there.
Laurel
Really?? 15 minutes of fame over!! I doubt this story very much.
Magic kingdom
I am a cast member at splash mountain and was working the night of this ‘inicident’ and in 12 minutes we had the attraction clear of guests and walking them all out no one was in a log also there was an announcement right after the stop and every 2 minutes there after as
Dawn
Now this, I believe.
Norm
We go to Disney World every year. I’ve never been on ANY ride at Disney where they didn’t make an announcement when the ride shuts down. They’re always telling guests to stay seated. So, I do believe what you’re saying. Disney clears broken down rides fairly quickly.
Dawn
The parks aren’t “for kids”, they are for everyone…. Kids cannot ride all of the rides until they are tall enough and even then much of the time they cannot ride without an adult.
Will
So this is hilarious….when I was 11 this exact thing happened….I’m now 39 and have no PTSD….and never did. I’m going to be honest when I say that this is frankly ridiculous, and if her and her children are such snowflakes that the trauma of sitting in a log securely Strapped in And not moving then to be Blunt they need to go to knotts berry farm and stick to the tea cup ride or the one with the spinning bears …good god…i mean really? One of the safest rides in the history of Disney and they’re sitting here claiming they thought they weren’t going to die?…I smell scam and someone looking for a payday. If anything her children are morons for exiting a ride especially one sitting in running water that obviously had stop for safety reasons, also they’re not going to access that ride unless they can do it safely, that’s what ride engineers are for….sigh. most people have noticeable that under that water are cables…pulleys…and track….the cast member can’t simply walk up and say “ya’ll ok…you need some drinks?”….grow up lady.
10 bucks she ends up claiming racism and demands millions in damages for her pain and suffering! Lol
Marie
It may be best that this family wrap themselves in bubble wrap and stay in their house for the remainder of their lives. These parents have failed teaching their kids basic life skills. I am sure what the kids experienced was “real” but it was due to the real failure of their patients. Teach your kids how to cope, not how to be a constant victim.
Jill
Yes over 25 years ago on Runaway Railroad! Myself , 10 old daughter and 7 year old son! We started our climb soon a power outage from a storm stopped us at very top while we at an incline! ! We had clear instructions to wait until Cast Members came to us!
They eventually did & we walked down ! Our experience was back when people , Disney were in a much better space !
AZDawning
we were stuck on the People mover at WDW and although not as traumatizing – the cast members walked by us multiple times and refused to help us exit the ride – my special needs grandson was having a panic attack and we had to take matters into our own hands after being stranded for over 20 minutes. Things just aren’t the same as in the good old days.
Ryan
So the person who took the video posted on Facebook on the annual passholders page and on Twitter!! and apparently they were sinking? Isn’t the water like 2 feet deep if that?
Todd
Sounds to me if they were that traumatized they shouldn’t have been on the ride to begin with.
CL
Normal kids would be very excited for a experience like that! Her kids are definitely not normal and she should not took them to rides anywhere! She’s doing that to take Disneys money for sure!!!!
James
This is ridiculous. Just someone looking for something to be handed to them for free.
e^(i*pi)
OMG, I’m literally shaking rn
Bob
Diary of Wimpy Kids and Karen the mom
Tina
Seems to me people dont go to Disney for their kid anymore they go to look for free handouts and cant WAIT to sue them! Main goal great job! sory kids were involved for that horrific experience lol….wow some people…
george
She is chumming the water for their lawsuit
Bob
Already a Karen in your 20s
Lexi
My first reaction was…. what kind of poofs are you raising lady? But on further consideration, kids these days have a variety of mental health issues. It’s not their fault, and my idea of raising tough kids had it’s own drawbacks. The cast members failed for sure, but is it their fault the ride broke? I think it’s good to raise your kids to calmly handle emergency situations, but literally…. y’all sat there for an hour listening to your kids panic? And if you knew your son is prone to asthma and panic attacks… Disney? Really? Enough rides fail there for you to understand the risks. I feel bad for the kids, but Mom is making the trauma worse by reacting this way. I laugh about some of the stuff from childhood. Why? Cuz ‘poor baby’ can sometimes make trauma last a lifetime. Try… man that sucked lol but I’M OK
WaltD
Two sides to every story. Let’s hear Disney’s side.
Natalie
I went to the Boo Bash last year and the party was only 3 hours. Splash Mountain was our second ride of the night and we got stuck on the ride for an HOUR. The whole time it was stop and go CONSTANTLY and we would be stuck for 10-15. They were even still letting people on the ride even though it was COMPLETELY backed up. I don’t blame this mother for being upset and I can understand being suspended at that incline is scary (I was 17 and still thought it was a little scary). My mother made sure to complain though and we got free tickets for the next Boo Bash which was great fun but it just made us so angry that no one bothered to say the ride was down or get the rest of us out of the ride because I bet a lot of people felt that they wasted hundreds of dollars that night and some may not have been as lucky as us to get free tickets
Chris Wood
This guest must be part of writing team of the Biden administration. The way they lay on it on, thicker then peanut butter. I’m surprised the kids didn’t have convulsions and turned into the incredible hulk.
princeofprussia
Oh, you want to go political? Funny, I thought this mother sounded like an entitled little trump who can’t cope with life not going her way.
Steve
Sorry but get a grip, no wonder your kids are having issues. I would bet you were one of the biggest babies and that fueled your kids. There was no danger and all you had to do was tell the kids enough of the complaining. Great job parents teaching them resiliency…… truely pathetic.
Megan
Horrific? Emotionally scarred ON A LOG RIDE When you are safely secured in your seat and fear for your life? Seriously?! If that’s the worst thing that’s ever happened to you, count your blessings!!
Lacey C Swinburne
Wow, that’s a lot of people who have all been stuck on a broken down Disney ride, just saying. 🤗
Joel
Sounds like this Karen Dunning-Kruger doesn’t know rides actually have safety features in case of malfunction. She doesn’t know how to parent — letting her kid scream to call 911 because a ride broke down. The fact it took her and Darren (I’m seeing fanny pack, khaki cargo shorts, and sandals) 10 minutes to figure out the ride was broken says a lot about their intelligence. That he thinks climbing out of it will solve anything says even more about their narcissism.
Dave
Wonder how much of this story the ‘mom’ embellished to make it worse than it actually was because her precision spoiled kids had to experience something absolutely horrific. Those kids probably don’t even know what its like to be a kid because mom has this preconceived notion of how a kid in todays world should grow up – spoiled and perfect little angels because they never do anything bad. Heck most kids would love to be stuck on something like this….yeah it might be a ‘little’ frightening but 5 and 6 yr olds are usually pretty dare-devilish and they probably thought it was cool to be stuck up high looking down on things. Mom probably also went back to Disney with some sob story trying to get some kind of compensation because they spent oh so much money for a visit only to have their kids absolutely terrified because the ride happened to stop and the kids are scared for life, a life full of PTSD blah blah blah….oh wow look I can blow a story out of proportion too…..whatever!
Kay
Wow the comments are savage. First of all, this is a “news article”, so take her story with a grain of salt because this site likes to exaggerate lmaoooooo
I’ll admit that’s a scary spot to break down in but it’s rather a complicated area to reach in general. It’s like when Cali Screaming broke down in the loop… cast members didn’t walk over to tell us to hang tight lmao
The kids are young so I understand their reactions. You get antsy af when you can’t go anywhere and you think you’re just suspended in limbo forever!
John L Bowman
I’LL SHOW YOU A LAUGHIN PLACE !
Dave
then you have never actually ridden ‘carnival rides, fair rides, local them parks’ because guess what they ALL get stuck fairly regularly because things break….NOTHING is perfect. Man made items will break, it’s a given. If anyone is self-righteous then its you believing that things should never break. You 20 something kids think you know everything but guess what there are things you think you know about that you will end up having an adult like us have to come take care of for you. You don’t know as much as you think you know…..but oh yeah I forgot, your cell phone runs your life. Good luck when an EMP pops overhead and you can’t access Facebook to see what one of your friends just dropped a deuce. But enjoy it when reality finally slaps you HARD in the face, because it is coming for you. We adults have already dealt with it so its almost your turn
Ernie
Wow what weak parents that are raising weak children that will no doubt turn out to be weak adults i remember how my father told me when he had been floating in the pacific ocean for 5 days after his shop had been bombed by Japanese planes he watched the sharks eat his friends and being helpless waiting fore his turn but survived and was rescued only to be put right back on another ship to go and fight again and came home to his family and raised us 7 kids thats TRAMA but you would never know that happened to him unless you asked him thats what strength looks like I feel bad for the children being raised by these weak woke parents
Lisa
That’s why your dad’s generation is referred to as “the greatest generation” – they had so many hardships and real trauma and made it through it all without claiming trauma or panic attacks
Allyn Ziebarth
I am assuming this is this family’s first trip to Disney World because it seems the children had no idea what to expect. I also suspect that the five and six year old were terrified to be on Splash Mountain in the first place, which means that them being on the ride was an error in judgement on the part of the parents. They said that they didn’t hear an announcement on the inside, which means they know what the announcement normally says. Stay seated! Cast members don’t always come and take you off of the ride. They get the ride going and you’re on your way. I think three of the kids didn’t want to be on the ride and the parents made them go because THEY wanted to ride.
P
This is science fiction story, right? Or someone trying to get free stuff.
Mason sickler
I was literally on this ride when it broke down. Granted I was stuck at the end in the tunnel and not suspended above the drop in the heat, but claiming there was no instruction from the cast members is a down right lie. Literally every two minutes they made an announcement
October
Mom could have saved her kids this “trauma” by discussing BEFORE visiting the park that rides sometimes break and what to do if that happens (stay calm and wait patiently). She deliberately worked her kids up over this instead of parenting. Bad job.
Jaime
Also…all these comments about being stuck on these rides, rides breaking down…seems to me Disney ought to take some of its billions and fix their damn rides. As much money as it costs to go to Disney in the first place, then the rides are constantly breaking down? Wtf! Btw..if the parks are full of insensitive magas like you people, I wouldn’t go to their parks in the first place. You guys are aholes.
Paul
Well…ultimately it’s up-to-the parents to determine what’s appropriate for their children. I’ve been on that ride and we all know there are probably a dozen ” warnings ” about the ride experience. I’m sure sitting in a motionless ride vehicle was ultra-mild compared to the actual ride experience. If the kids couldn’t handle just sitting patiently, the ride likely scarred them for life, thanks SOLELY to the parent’s judgement…or lack thereof.
Stacey
We went to Disney World in June / early July this year, rode splash mountain, and had almost the same experience. It was almost 98 degrees the day we went and it was peaks sun by the time we rode. Our ride stopped 3 times, twice under the hot Florida sun for over 10 minutes each time. There were no instructions only to stay seated and we’d begin moving soon which was a lie. My kiddos are 9 and 11 so we are a bit agitated. During this time we had no access to hats, water, or anything to stay cool while we waited. The third time we got stopped right at the bottom of the vertical incline, but yes there was a log of people on the actual incline stick too. It’s happening more often than I’m sure they’d re counting. After that experience my kiddos day was kinda ruined and they just said they never wanted to ride splash mountain again, we didn’t complain. As a parent your words can hype your kids panic, so we don’t know what the parent said or did while this was going on.
Chavo
The parents parenting skills are questionable, so you started freaking out which in turn made the kids freak out and have panic attacks, the issue I take with this story is if the kids were with a parent who is calm under pressure and in control they would have been fine but no they had to be with an OMG we are going to die idiot parent……some people shouldn’t have kids and I don’t support Disney or their parks but this lady seems like the last person who should of had a child
Deb Hall
Yet another experience of how badly the magic has disappeared from Disney over the past couple years. Guest experience use to matter to Disney. But sorry I can’t seem to feel this families drama situation, mother is looking for another trip to Disney @Disneys expense or this one refunded.
Finn
Me and my family got stuck on Splash Mountain. The ride broke down 6-7 times with the ride completely stopping and we actually bumped into other logs. I am the youngest at 13 years old and I still love Splash Mountain.
Jim
My family has been stuck on rides several times, and while inconvenient, we never experienced anything like this family. All Cast members were so helpful to us and tried their best to get through a difficult situation. I have nothing but positive things to say about Disney Cast members. In fact, the only people we saw acting inappropriately were other riders who were not very understanding with the Cast members.
Will Keene
Sounds like they want money from the park. Same kind of people to pretend to slip and fall in a pizza hut for an insurance claim.
Margaret
I have been on Haunted Mansion 3 times when it stopped…no problem in fact my granddaughter and I laugh about it…was on Radiator Springs…it stopped…but we were inside and in air con so ok…I know a lot of times it’s a mechanical issue but sometimes…and I saw this last time…the stop the ride to let handicap people get on …of course that is not a long stop…
Elin W
Teaching children coping skills is a parent’s job. Today’s “helpless victim” response is all to common; blaming others and poor me attitudes. Rewards will be more freebies and even $$$.
SadOutcome
I don’t know where the term/definition of communication got lost- something so minor w/ minimal effort could’ve saved EVERYTHING in this case. Where has compassion & humanity gone? I have yet to hear that Disney has instructed any of their cast members not to show any in such situations! Why couldn’t just one make their way over or near to send some form of communication to these people?!! The children would not have heard a word but you best believe those parents/adults would have heard you! So sad for those being put thru such needless trauma/ordeals 💔
Kasey
I was stuck on space mountain years ago, and the cast members handled the ride abrupt ride shut down well . However, Disney is a different place now. The general “Morale” of the cast members has changed. I hope you are compensated for your experience. It costs a lot of money to go there, and your kids shouldn’t have had to go through something like that.
Loretta Gore
I just commented to my daughter last Tuesday a week ago, as we were stuck on the ride, Haunted Mansion, that Disney needed to do some serious maintenance on these 50 year old rides. We were stuck in a pitch black part of the ride for a least 5 minutes. The only announcement given to us was the obvious, we are temporary stopped, please stay in your seats. But that wasn’t the reason I made the remark to my daughter. We had been there all day and EVERY OTHER ride we had been on had become stuck for a period of time. With no explanation as to why. The first few times I took it in stride understanding things happen. But it had been happening so often I had begun to worry as to the reason why so many rides were having to stop half way though. Prompting me to make the remark to my daughter. The thoughts that stayed with me the rest of the evening were these rides need some serious maintenance. There is no good reason that so many of the rides should be stopping like that unless they are dangerously in need of safety maintenance. And to make matters worse the crew members were not making us feel better about the situation because there was no explanation as to why we were stranded each time. Crew members were walking by or standing at the front of rides talking, laughing and cutting up among themselves totally ignoring the stuck guests. In one case on the Peoplemover a couple of, what looked like Disney big shots all dressed up in uniform looking suits, walked up to the crew members standing on the ramp at the end of the ride and started talking. This concerned me because we had not been given any explanation as to why we had been sitting in the heat for a good 15 min. Again a person needs to understand why they are in any given situation. In order to feel like they are going to be ok. Disney needs to retrain the crew in how to handle these situations. Just leaving a guest to wonder about the reasons why they are stuck in a ride can lead to a very dangerous situation. Because it is human nature to panic when they feel helpless and scared especially stuck in a steep incline, such as these children were stuck in. First of all Disney needs to step up the safety maintenance on there 50 year old rides and do some serious training to the staff on how to make a distressed guest feel secure and safe. That can be done with COMMUNICATION. DISNEY NEEDS TO DO A BETTER JOB OF COMMUNICATING WITH A STUCK GUEST. Telling a person to remind seated with no explanation as to why is not communication. Disney can Praise the good Lord that none of these panicked children were seriously hurt. It was traumatizing for them and could have been avoided if Disneys crew members had been trained on how to make a distressed or panicked guest feel cared about and feel like it would all be ok in the end. That should be Disneys main goal when a situation like that arises. From what I personally experienced the crew members were sorely untrained.
Botty F
Lmfao what a soft family
Linsey
Wow! Your children are too young for most Disney rides and you won’t be getting the 10 figure paycheck you seek.
Misty Rogers
We were stuck on Big Thunder Mountain RR last year for a while, but a cast member did come after a bit & walked us down off the mountain, through the insides of the ride & out. We were given a FP for our inconvenience. My daughter was 7 & she nor any of the other kids on our train had any issues, nor did the young autistic gentleman ahead of us, which the cast member was very responsive to & took instructions from his parents very well on how best to deal with getting him off the ride. Obviously my experience was far better than this moms & I’m so thankful for that. I would be heartbroken to hear my child so distraught & not be able to get to them, especially if they had a medical condition.
Myvel
I’ve never been to Disney, but it says her child had an asthma attack. Why put the child on a ride where he might get sick. I’m a mother and I’ve had to learn how to turn bad situations in positive ones so the kids don’t get scared. Now my children do the same for them. You need to have an imagination.
It was an incline. Thank Goodness they were hanging upside down.
Eric
Exact same thing, EXACT, happened to us the week before. We sat for 20 minutes as cast members tried to figure out what to do. People were panicking and became so anxious that they literally squirmed out of the lap bar and jumped to the side of the ride, all while the cast members kept yelling to stay put. Eventually they came around with this long T-shaped tool to unlock the safety bar from the back of each log. We too were told to see “guest services” and we too were offered a lightening lane pass. Ridiculous. Train your cast members on how to appropriately respond to this situation. This ride is broken all of the time. Disney is putting no money into it as it will be soon decommissioned for the Tianna ride.
Dennis
Hey I got stuck on it’s a Small World for about 2 hours…with the music playing for about an hour and waiting for those puppets to come alive now that’s scary!!!
Daniel
The cast members should be more directive and helpful immediately, that’s on them. But this family…. If sitting in comfortable seats for ten minutes waiting for the ride to start again is the most traumatic experience of your life….
Holly Leaders
What a bunch of Karen’s! She stressed her kids out, her husband is a worthless apparently. Getting a fast pass is generous considering they didn’t stay put. Kick them out for being stupid whiny entitles idiots and neglecting policy to stay in the boat for their safety until a cast member helps them.
BierOntap
The parents were completely in the wrong. And trying to get out of the log at that point was incredibly dangerous. The kids were clearly not old enough for the attraction. And the parents are not mature enough to manage Disney World.
Jared
Poor little snowflakes. It’s amazing the way people will act when trying to get free money. Sounds like this lady has a family of pansie children. If getting stuck on a ride causes this much trauma, the rest of life is really gonna suck.
C
Nice job! I agree… Its about entitlement. These things have been breaking down for years… Nobody has complained like this until THIS generation (millenial)..
CJ
This story is either 1) complete crap, 2) completely blown out of proportion (neither would be a surprise given that it’s on ITM) or 3) this woman has no ability whatsoever to raise well-adjusted children
Dave
Boycott Disney,they are falling apart from lousy management
CD
So what I’m reading is that the parents made sure to make it as traumatic for their kids as possible, instead of just explaining that things happen and it’ll be fine, so they could get free stuff.
There is NO reason these kids should have been acting that way. The parents are at fault. Rides go down all the time and I suspect their account is less than truthful.
Some people will do anything to make themselves look like victims and get free stuff. Disgusting.
princeofprussia
EXACTLY.
Mike
So did the little boy have an asthma attack, or was one starting? The “story” is conflicting in that regard. Additionally if the boy was truly having an asthma attack, which anxiety can trigger, if wouldn’t be able to scream or yell, as he’d be too short of breath to do so. It sounds like a very over exaggerated story in the attempt to get free stuff.
Patty
We used to take my three children to Disney. Kids enjoyed it even though we spent most the day waiting in line. Then at the end of one day I was taking my youngest (4 yo) back to our room because she was exhausted. I was carrying her, (she would never sit in a stroller). I went to get on the tram and a security person blocked my way. I went to walk around him not realizing he was trying to stop me. He turned into a little Eric Cartman saying things like “you will respect authority” We argued and he told me “this path was only for people coming from the park.” I told him that’s where I came from and went to walk on. It was close to the boat landing he said I could have come from there. He jumped in front of me again and looked like he was going to punch me. I was so exhausted and my daughter was getting so heavy I just went on the tram I didn’t want. Never went to Disney again. Spent our money at Universal.
*When I walked up the path the security boy was trying to flirt with a female cast member who was tolerating him but obviously wanted nothing to do with him. He may have been trying to impress her.
princeofprussia
Trauma? TRAUMA?!! If this is the worst trauma your child encounters in life, then they got off pretty damn easy. If you have very sensitive children, then you’d best keep them at home, you know, where you supposedly are “schooling” them. Give me a freakin’ break.
C
Nice job! I agree… Its about entitlement. These things have been breaking down for years… Nobody has complained like this until THIS generation (millenial)… My thoughts on this generation would be censored on here (I’ve censored a lot of my thoughts already) if I really went into the ‘under 30’ generation discussion in depth…
Kaycee
Some pplneed to grow up. There is always potential for things like this to happen. You weren’t upside down, injured and your life certainly wasn’t at risk. My suggestion stick to a swing set. Absolutely no reason to act traumatized. Another case of someone wanting something for nothing!
Sooz24
Ordinarily, I would not rush to judgement of the Castmembers but, having just Been to WDW a couple of months ago, I experienced extremely rude and inexperienced Castmembers in the Magic Kingdom specifically. The other Parks were fine. I came away thinking that their Training needed to be refreshed! It was shocking …
Michael Vukich
You have no idea how long it takes a cast member to get to you. Or how many other people were also having emergency or how many guest needed extra assistance to get off. You should always stay put they know how many guest are on the attraction. They wouldn’t send you down the hill and even if they did that’s what the ride is supposed to do so you would have been fine. I’ve been stuck on splash twice once in the middle of the climactic hill that was hard to get off from Bc we were at an incline and the stairs were alittle steep but they turn the lights on. Also you probably couldn’t hear the announcement on the speakers Bc technically you are outside on the attraction. I’m not saying she overreacted but I’m sure the kids were scared but as an adult you should know better and be able to control your own emotions to help calm your children.
Jeremy
👍…come on…you can get PTSD from running out of popcorn…doesn’t mean anyone owes you anything just because you ran out of money…hold tight…I gotta go sue God…it just lightning’d outside my window, and now have PTSD…
Woody
Sounds like a Karen trying to get free stuff. I was there. This is very very over dramatic. Bad things are actually happening so think about what lesson this teaches your kid.
JEM
I want to know why the parents put young children on Splash Mountain, at the very least the parents should have sat closer to the younger children. If a chance of a health issue, stay off the ride. I think the Disney staff also should have done a better. Maybe get the family off the ride. The family causing distress to everyone.
SOS_Poseidon
Yet another attempt at a money grab from a big company. Your kids are FINE. It’s not like they’re on the frontlines of the war in Ukraine. GET OVER IT!
Jeremy
👍
Jeremy
All jokes aside…as, a combat veteran Marine, having served 2 tours in Iraq, I think the term PTSD is thrown around to loosely nowaday. The only way a child is getting PTSD from being stuck on a ride is through bad parenting. Now, prior onset PTSD can cause one to get agitated when stuck in an uncomfortable place for a long period of time, but the only way my children are getting PTSD is if I, as the adult, cannot control my emotions or symptoms, and act a complete fool in the situation. I’ve been stuck on rides many a time, as both an adult and a child, and those moments are definitely not causing me to loose sleep at night. SEMPER FI!
Misty Green
Honestly don’t see what there was to panic about. They weren’t hanging upside down or anything!! My guess is mom is being dramatic or she started freaking out and kids fed off of that.
Dawn
This woman is looking to sue!! Without a shadow of a doubt she wants money!! Our family got stuck on space mountain in the dark and could still hear other cars going round, I couldn’t even console my daughter’s as we were one behind the other it was pitch black and we thought a car was going to go straight into the back of us and we were at the highest point!! We were all distressed and worried but that’s the risk you take going in these rides !! We had to climb down from the top but then that was it, I never thought about getting anything out of it!! Just happy to be down!! Get a life love!! Stop trying to get fake and fortune, things fail thats the risk you take going on these rides , put your big girl pants on , tell your kids the same and move on, maybe don’t go to anymore theme parks , or even leave your house as your car might break down, best you stay indoors love!!
Joe Mama
Jesus! How fragile is you family that they had a panic attack from being stuck on a ride?
Suck it up and move on. In the overall scheme of life this is nothing.
Stop teaching your kids to over react and not be able to handle life. There was NOTHING traumatic about you experience, other than your entitled attitude.
Christi
No wonder they were upset with how you describe your own reaction. There’s literally nothing scary about being stopped on a ride unless you’re hanging upside down or something. For Pete’s sake, you we’re sitting still on a seated ride surrounded by Disney magic. Just call it what it really is – you want some money.
John A
here we go…another extra special person trying to get free stuff…if you are at Disney long enough, you WILL get stuck on rides.
Jade
I’m confused, she said two of her kids were 6 and 5. Are 6 and 5 year olds even tall enough to ride splash mountain?? Maybe I’m thinking they’re shorter than they are but I feel like they’re way too little.
Romyeaux
It is crazy how many people will pitch a childish fit to get stuff for free from Disney. When I worked at Port Orleans, I was part of the front desk crew tasked with escorting the locksmith crew that would install the RFID locks on the doors. People would say that we broke into their rooms and took stuff, or walked in on them naked, things that made us lose faith in our guests. We were there to make sure those things did not happen. At least with RFID locks, guests can no longer claim somebody else entered their room. On the bright side, every Disney comp ends up in the guests’ Magic File…
Fay
When somebody goes to a theme park they must adhere to the rules. I’m sick of reading and hearing complaints about people who don’t appreciate the fact that Disney takes many safety protocols so that everyone will be safe during their visit. Unforeseen events may happen. It may rain. A fight might break out between two parties. A ride might break down. That is reality. Disney tries it’s best to give the customer the best experience. Parents, stop looking for a babysitter or a lawsuit everywhere you turn. The Splash Mountain crew didn’t ruin your day. Just move on and stop adding to the problems.
Katen
Sounds like her children needed therapy long before Disney. And seeing momma panic caused them to panic. Where you stopped at you were not in danger and you were not going to die. And you were not the only guests who needed to be evacuated.
Her husband is the one who broke protocol.
STOP GIVING PEOPLE THIS TYPE OF ATTENTION.
Mindy
Oh brother. It’s a ride. They’d have been going down the incline if that ride had been working anyway, so I’m not sure how NOT going down the incline was worse. Maybe they should stick to the baby rides if they’re freaking out being stopped. I have a feeling mom was making everything worse and scaring those kids herself. I feel sorry for the others riding in that log with that woman if anything. They should get the extra fast passes dealing with that family. They should skip Disney and go and enjoy that Sesame Street theme park. Just right for a family like that.
Laura
We got stuck in it is a Small World for 45 minutes.It was not a safety danger but a sanity danger. A couple of my family will never ride it again.
Mindy
😂😂😂😂😂 now THAT is PTSD.
Sickofit
Yes the park screwed up BUT as the parent of those kids YOU screwed up more. At a time like that kids look at the people they’re with before they react. Obviously you are also a drama queen and have screwed up your kids, now we have another generation of cry baby kids soon to be cry baby adults and for that I say thanks a lot.
Kat
Seven years ago I took our 8 year old daughter for a girls’ vacation to Disney World. One evening we were on the Planet Earth attraction and it stopped for 30 minutes after briefly stopping oce before. It was dark and no emergency light came on which somewhat surprised me
My daughter asked me what was going to happen to us. I calmly told her we would have to wait this out because we were midway up the beginning half of the ride. After about 5 minutes an announcement was made about mechanical difficulties. She was fine, I was fine
For us, it was a lesson in patience
Katie
This lady sounds like she’s the worst and an exaggerator. Ugh
Ben
Wow! I thought I’d check out the comments just to see what other people thought about this situation and per usual it gets pretty toxic pretty fast. I don’t get the whole “woke” statement but that aside, I had no idea so many people were mind readers in the world. People are talking about how this woman was after Disney money like they have the inside scoop on her intentions when they could be just as genuine as they seem in this article (and news flash, Disney has much of their money because we mindlessly give it to them). She wants people to know that what happened was not okay – not the ride stopping, but the response of the employees of Disney. The way Disney staff handled the situation is poor at best, regardless of whether or not a staff person (or team) feels a family’s reaction was extreme or unnecessary, it is their job to be compassionate and understanding toward those customers, particularly when the screw up is their mistake. How many people get absurdly upset and overreact when their food order is wrong at a restaurant and then feel justified about it and then have other people telling them they’re in the right to be upset because they came to a restaurant for good food and good service. This family’s situation was much worse than getting the wrong ‘meat for your burger’. And who the heck do any of us think we are to tell anyone how they should feel or react to a situation, especially children. Some parents may have handled the situation better than others but at the end of the day when they got off the ride they should’ve, at the very least been shown support and understanding from the cast members – screw a fast past, genuine concern would’ve been worth way more to me and my family. What’s wrong with this world is not people becoming increasingly sensitive when they experience a situation like this, but rather people becoming more cold hearted without realizing it. One person can handle a situation, be it getting stuck on a ride or falling out of a boat or whatever one way, while another person can experience that situation a completely different way. Rather than telling a person something like, ‘suck it up because that wouldn’t have been a big deal to’, try thinking about something that would be a big deal to you and how you’d want to be supported and then support that person with that level of care and concern.
Matt
What a drama queen! Sounds like you set the tone for how your children handle inconveniences and stress. Good luck with that!
L
I’ve been stuck on a few rides in my lifetime. Sometimes it takes Cast Members a few minutes to respond with proper evacuation procedures. It’s up to the parents to stay calm and keep their children calm. As far as the Asthma Attack.. Why did the child not have their inhaler in their pocket or toy her pouch? What would happen if they accidentally got separated from their parents. These folks need to stick to the kiddie rides until the kids are old enough to ride other attractions alone and get a grip.
Tyrone
Mom’s hyping the situation up because she wants either free stuff or money. Complaining about what they offered instead of demanding Disney offer therapy. 🙄 I’m petty sore she feels like either no other groups are on the ride, or that they should have been helped first.
Phil
Vertical? There isn’t anything vertical on Splash Mountain!
Joe
Get a real life
Richard
Geez people these are machines, they breakdown, I’d hate to see the amount of “trauma” induced when you’re stuck in a traffic jam. Way to put yourself and your family at risk by taking yourself out of the ride vehicle without ensuring proper safety measures had been taken.
Sydney
If this is the worst thing that has happened in these children’s lives they should consider themselves blessed. People need to get a grip these days, bad things happen. Get over it! Maybe the parents could use it as an opportunity to teach their kids about life and how to be strong and how to be brave instead of crying. Learn how to roll with the punches, that is life, no one was even hurt! Moving on to more important things.
Rob
Wait til those kids experience the real world.
Mick
If you or your family members are that terrified of a ride, stay home. Seriously doubt anyone was in danger and cast members have strict protocols for all situations. I believe the parents fed the children’s fear in hopes of collecting an easy payday.
Vanessa
We went there about to weeks ago. We were about to get on the space mountain but it broke down and shut down and they didn’t give any fast passes. Two days after we went to animal kingdom and we were stuck for about 30 minutes in the Dinosaur ride. They gave us fast passes but they did not count for passenger flight or expedition Everest.
Ryman
She must have been a Karen. Two grown adult parents with four children should be able to control their kids and keep them calm. A confident and reassuring demeanor shoulda been used to help ease those kids’ fears but the parents just added to it. Yes the situation was awful but the outcome didn’t have to be so extreme if the parents knew how to react better.
Scott L
Absolutely HAD TO BE a Karen.
Scott L
Gimme a break. Follow the dam rules….everyone looking for a free something….Disney should have banned them for getting out of the ride. Freaking clowns.
Nunya
Really that is emotional trama?? Get a life
Bekka
Sounds like they wanted miracles and free everything. Was this story corroborated in any or only “frantic” mom as source. Geeze! I would certainly want some eye witnesses and that don’t mean daddy before I published this drivel.
Dave
It was splash mountain for Christ sake. Nothing scary at all about the ride. Sounds like a over reacting family. JMO
Ronnyb
Sounds like some people were drooling for mega bucks! $$$😆😆😆
Jerry
We were at epcot in June of this year. We got stuck on FastTrack. The cast members did a great job. My wife and I with our grandkids had to walk down the inside of the track and then 3 flights of stairs. Cast members help 7s all the way down. My Daughter and Son in Law were stuck on the incline of the track. They made it down as well with the great help of the cast members. Thank you all. Oh then we went back and got back on about 3 or 4 hours later. It was Great.
Ronnyb
OK so wait a min. “All we were offered was a fast pass” ??? If they would’ve given you a free week at their resort all would’ve been fine despite the panic attacks?
Brian
What a bunch of sissies….this is the future of America?? Always somebody trying to get something for nothing…
RC Mil
The little tikes ages 2 through 24 and their caregivers suffer emotional trauma if their Cancun mixed get away or delivery of the newest BMW are delayed for 1 micro second.
Jessica
This screams attention. I don’t believe for a second it was an hour long wait and it was negligent parenting on her part for risking her family’s safety even further by getting them off the ride on said “steep incline” I have a feeling this will be another frivolous lawsuit against Disney which will hopefully not result in a payout for this woman.
Hope
Maybe if the kid’s hostrionic mom had stayed calm and didn’t make it a big, scary deal they would have been fine.
Sounds like an example of when karen mom’s loose their mind.
Was on the ride part of Haunted Mansion when it broke down. Sat there for quite a long time w/ only one announcement: they were going to fix it as quick and safely as possible. All the lights came on so we got to see all the cool effects disappear and see sort of behind the scenes. It was nice and cool inside and while it took maybe half an hour, no one in the area freaked out or caused problems. There was chitchat between families, just killing time, waiting for it to start back up. I can imagine if someone stated making a big deal about it and how it could upset their kids and the kids within hearing range. Sounds like the mom made the whole situation worse. Its not like their log could’ve stopped on the incline but near the top. She should have stayed calm for her kids anx to aet a good example for her kids. She chose not to.
Joe
Perhaps your children should learn the world is full of dangers and that’s what makes it worth living. Don’t coddle these children. At your oldest kids age, I was climbing up onto my roof with my parents yelling to get down because I could could ruin the shingles. Also, your children will mimic you. If you remain calm, they too will remain calm.
Chris
It sounds like this family is laying the groundwork for a lawsuit.
Name
Sounds like this family is too sensitive to go outside. I hope they stay home so they don’t ruin anyone else’s experience and their kids don’t become “traumatized”.
Shame on you
You people making fun of children are all so horrible! I hope nothing terrible ever happens to you!
Good Guy Glenn
And what would this genius have done of the ride came back on line while him or his family was exiting the ride vehicle on the drop.
Mari
Just looking for a handout ! Rides stop all the time and unfortunately it’s something every quest has probably experienced one time or another here at WDW or another theme park. It sounds to me that because mom got upset it upset the kids as well. You were safe where you were . The log wasn’t sinking nor were you in any eminent danger. If parents remain calm the children will remain calm. Parents start to panic the kids will panic. So I’m sure Disney will provide some time of compensation they always do. But then they should band you from ever coming back
Janie Shores
Oh my gosh people and their Drama‼️ RIDICULOUS‼️ They better make sure they never go have fun ‼️
K
My child and I were stuck on splash mountain. It was her first ride at the park. She wanted to ride this ride for months of anticipation only to get stuck. She kept saying we are stuck how are they going to get us. We were only offered Fast Pass which we already had 👎🏾.
Hawk
Oh Karen
Debbie brown
I was stuck on Peter Pan for an hour suspended at the highest point and no wors from.any cast member for the entire hour.
I called 911!!! Warning, they came with a 30 foot ladder and I had to crawl out myself suspended that high up!!!!!
Angela T
Me and my kids got stuck on Spaceship earth, Pirates of the Caribbean, and Rise of the Resistance when we were there in May. We had to be evacuated off of Pirates and Rise. We got a fast pass to redo Rise. It was just more of annoying than anything. But to me it isn’t the fault of the cast members, they do what they are trained to do.
Gia
Those kids we’re too young to be on this ride. So now I sme a lawsuit. Good luck!
Farrar
What ridiculously awful parenting. Why are you allowed out of your house without an adult chaperone? Why wouldn’t you just have called me let your kids know hey it’s not moving right now when it starts again we’ll just go down the hill as planned? Kids feet off you so clearly you were being a hysterical little b****. And now you’re for some reason bragging about it?
Jo
Rides at Disney breakdown. It’s the parent’s responsibility to keep themselves calm, so they can keep their children calm. I don’t have a lot of good to say about Disney anymore, but I will say, your kids were safe. That ride is not a rollercoaster. The parents should have done their jobs.,Ridiculous to think they wanted more then a fast pass.
Craig
Wow…maybe you should teach your kids some coping skills. This is absolutely ridiculous.
Debbie
Oh yes in 2005 4 of us waited 1.5 hours to ride on space mountain. The ride started traveling and instead of going on the track…it took us though a set of doors where Disney props are stored. We and 2 other cars of family members sat another 1.5 hours. No one showed up to let us know what was going on. It was hot in there being summer. 1.5 hours later a Disney employee came through and told us a car malfunctioned and people were upside down in their car the fire department had to assist. So after 3 hours of losing time and fun…we did get a fast pass.
Deb
Perhaps the author of this article forgot why he/she wanted to become a journalist in the first place and he/she should be to blame for this nonsense. It’s ridiculous. Things happen. So, my take is that the parents are teaching their children when things happen to go on social media and say they’re traumatized rather than handle life.
Christian
Honestly why was this even shared in the first place? It literally screams entitlement and overdramatic. If the kids were that scared of the ride when it got stuck, WHY WERE THEY EVEN RIDING IT IN THE FIRST PLACE???? Sounds like she wanted her whole day comp plus more
Cody
Welp…. That was blown way out of proportion. Trying to make it sound as traumatic as possible to secure a bag from Disney. Gtfoh. Maybe had the parents kept their cool, the kids wouldn’t have been freaking out. If this story is even true. Oh how horrible that you guys got stuck, however will you manage to cope with the trauma. Meanwhile people who have actually been through stuff are probably reading this like “what the….?” There’s real trauma out there. Just wait till they come across it.
Brenda
I’ve been trapped so many times and have never had an issue with Cast Members. We have been rescued from Kali rapids where they actually carried my son. We were also rescued from Thunder Mountain. In the dark.
I commend the Cast Members for what they do.
DJTluvsputin
I advise this family not gonon any rides in the future if thats what traumatizes them sooo much they wanted to go home. Happened to me and family and gkids. We got a kick walking through the attraction. Gave us free fastpass.
Homer
Drama queen woke liberal no doubt… setting up to sue …
DisGuy
Sounds like somebody is raising some softies. Get a grip. You’re fine.
Kenn
This is what happens when people over protect their kids and raise wimps that can’t self soothe and can’t handle stressful situations. Here is the next batch of snowflakes in the making.
Robyn
Look sometimes things happen. Unfortunately these parents keep their kids in a bubble and never had anything happen to them. The parents probably started panicking first and then allowed their kids to blow it way out of proportion. Parents could have started singing the song playing or something to distract them. Unfortunately we live in a society of snowflakes. So sorry but grow a spine and toughen up your kids or they’ll never make it. Give me a break. Also maybe if your kids can’t handle inconveniences then maybe they are too young to go to places like Disney.
Ninya
Typical crap everywhere these days. Whether it’s a theme park or Airline, customer service and compassion is non existent. I blame lack of critical thinking skills and zero pride in working at a good job. So sad for great institutions like Disney. They will never be as great as they were when employees gave a crap. F the mouse.
Cmdrkoenig67
Ninya, I’m sure “Karen” is altering her story to make it seem as awful as possible and that she and her family look like the most victimized victims ever.
Diane
That was an opportunity to teach their children valuable life skills like remaining calm and assessing a situation for what it is-an inconvenience. Instead, they taught them how to be victims. So sad.
V
And in tomorrow’s lTM news.. Family led by Mega-Karen sues Disney for 10 million for extreme emotional distress and lifelong trauma.
Marti
Wow… an Entire family of Karens. Talk about blowing it out of proportion for the attention. 🙄 I feel sorry for me Disney employees who had to deal with that windbag. If her kids were panicking, I have every confidence that it was the result of Mommy Dearest having a Karen attack.
Allyria
Talk about being overly melodramatic. Like, you’re seated, not suspended in the air, & just waiting til you’re escorted out. None of that is traumatic. Some people will do anything for attention & money.
Utvol1982
What a friggin drama queen. If she describes that as horrific then wait until something bad actually happens in life.
Seems like she’s just looking for a handout.
Denise Mooney
A little over dramatic. If the kids are that sensitive Splash Mountain isn’t the greatest ride to take them on.
Bri
Yep, I was on the Indiana Jones ride after if first opened. It broke down in a very dark area and we just sat there for way longer than 10-20min. Some people don’t know how to be patient. Most of the time if a ride stops they don’t have you get out, because the ride will eventually continue. This family is obnoxious. The kids probably would have been fine if the parents weren’t so freaked out.
Cam
Yes, as a matter of fact we were stuck on the same ride for over an hour with our children who were 6 & 9 at the time at the top in the sun. My 6 year old had extreme anxiety issues but I spoke to her in a calm voice and reassured her we’d continue our adventure as soon as they fixed the ride. I’m sure we played a some type of made up game to pass the time away. Which was a typical activity we did when being stuck in a restaurant or in traffic like “ I spy with my little eye something…..”Perhaps these parents could learn how to defuse, calm and distract their children when things out of our control happen. Many times children react based on how their parents react. We survived and had a fun story to remember which didn’t require any fast passes or lodge multiple complaints to a ton of people while dragging their kids with them I’m sure. I wonder what effect that will have on their children?!. The Cast Members didn’t intentionally stop the ride and leave you stranded. The safest place for guests is to sit calmly and wait until the problem is resolved. I’m sure if they would have gotten these children and their parents off and they would have fallen and gotten seriously hurt they’d be screaming from the roof tops as well. My youngest was a Disney College Cast Member for 6 months and you wouldn’t believe the amount of people who their entire vacation is ruined by the simplest inconvenience. These cast members are verbally and physically abused time and time again by guest who believe their happiness is all that matters no matter the cost.
K
Please lady. Raise your children to be tough. Life happens.
Rteker
I’m 44 and I still have ptsd from a similar log flume ride in my childhood but I try every so often to get on one
Sarah
There was no need for the parents to choose to exit the vehicle themselves. It would take cast members much longer than 20 minutes to reach them plus help all the other guests.getting upset about sitting for 20 minutes is an over-exaggeration.
Bet
In December my 6 year old twins and I were stuck at the front row of Expedition Everest. They both have anxiety but guess what, I stayed calm and said wow, look at the view! Can you see Epcot over there? I wonder how many hair ties there are on the mountainside? This is so cool, wait until we tell Papa! I feel bad for these kids because clearly the parents did not act calmly “in case of an emergency” Heaven help them if they ever face a real emergency !
Greg
If it was that horrific why did you take them on it to begin with?? Stop being an attention seeker. Your kids will be fine. Disney employees can’t help that a ride breaks down, it’s life it happens.
Get over it. Smh
Eep
Yeesh, commenters here are harsh. Although I guess the title was pretty much inviting it.
Like yeah, the mom’s a little much, and it doesn’t sound like the Disney employees did anything wrong, but you’re really going to criticize a 9-year-old for panicking at getting stuck staring down a drop that looks damn near vertical when you’re up there, having no idea when the fall will come?
I’m an adult, and that sounds terrifying! I hope that IS the worst thing that’s ever happened in his life!
Matt
I have but it was fun. Rides always break down. What’s the big deal? Kids will follow your example. If you freak out they will too
Nick N
I was stuck along with 3 others in my group for over 2 hours in 1996 on Splash Mountain as they called for electricians and other personnel, emptying all boats besides us and the other one at top of the incline behind us. We had got on the ride after dinner and therefore missed getting on Thunder Mountain after because the park closed about an hour after we got stuck. They offered us a pass for the next day which did nothing as we were leaving the area and then offered to give us that photo free (water not on and after waiting 2 hours and not knowing what would happen next, a photo of it really didn’t seem like a great idea).
I was also stuck for over an hour with a group of 5 in Spaceship Earth before having to walk down the emergency stairs.
Overall, they didn’t handle either well.
I was glad my last trip there did not have any long stoppages but After seeing expressions on all types of groups around the park, I’m not sure “happiest place on Earth” or “Be Our Guest” necessarily fit them.
I’ve been a handful of times and with pretty large groups each time spending multiple days and plenty of money there, and likely will again, but do think the service has gotten worse each time.
Virginia
Why is only the mother being blamed for not helping the little children to stay calm? It clearly states the father was right there with them. He made the stupid decision to get off the ride. So much of life is about how you choose to handle the situation. I’m sure it was scary but the parents are adults. That being said Disney should have in some way made some kind of contact, announcement, whatever, to help keep everything under control. They are in charge, it is their responsibility to handle every possible problem as professionally as possible. Especially if they were stuck for close to an hour. I would want some contact from the staff. No question about it. Everyone do their best work. Disney and the parents. No brainer.
Cmdrkoenig67
So, this lady and her husband just let their children have meltdowns, instead of trying to keep them calm? Then she blames the Disney staff for their trauma? WTAF?
Cmdrkoenig67
“When Splash Mountain Karens Attack, tonight at eleven.”
Mike
Get over yourself. Did you not get enough attention as a child? No wonder your children are so reactionary and frightened. Seek the help of a mental health professional….and not on Disney’s dime. Ridiculous.
Dan
Ok, boo-hoo! You got stuck on a ride! How about you teach your wimpy kids to grow a pair and man-up! I got stuck on a roller coaster called Rolling Thunder going BACKWARDS at the beginning of the first big drop! S*it happens, get over it and get on with your life! They are just looking for a free hand out!
Andrea
I’m not downplaying the incident, sounds terrifying for the family! However, when I was hey kid we got stuck on the Indiana Jones ride and I remember our dad telling us jokes to make us laugh while we waited for help. At first I was a little bit scared but the way he handled it caused me to think of it as one of the best memories of my childhood. After they came and assisted us off the ride and repaired the ride we went on it another three times. He told as that lots of people get to go to Disneyland but not a lot of people get to be on a broken down ride and we got to walk through the remainder of the ride on the way out to see all the special effects.
Vanessa
Yes and it was awesome! One of our best family memories is when pirates broke down and we got to exit the boats in the middle of the ride. Our kids still talk about it.
Nancy
In the early 60’s summertime, my sister and I were in It’s A Small World when it suddenly stopped. We were in there so long and the song playing the whole time. I hated it, it traumatized me and I’ve never gone near the ride in over 70 year’s. Tom Sawyers Island caused me to have a fear of heights. Other than that, I still love Disneyland.
Erwim
This is a log ride , not a drop tower.Try being up in Falcons Firey at park about to close in a minute. And the do a manual release, instead of wonderwoman or superman style it down like normal.Your much higher . Thats when you scream and panic! When your worry you have to be saved by a helicopter!You wouldn’t survive one minute at a real theme park!
Erwim
Before going to Disney World please look up the rules and make sure everyone in your family and party hears and understands them before entering the park! And get plenty of sleep , including naps !
Erwim
Repeat the rules over and over again to family!
Dust Bucket
Sweet zombie Jesus. This lady and her husband saw a fast track to quick money and are probably blowing up the situation to fit the narrative of their eventual lawsuit. Moving along, now…
Killing it
Thanks Thomas Hitchen! I love each and every article of yours that I’ve ever read.
Steve
Someone is always looking for a payday. Lol. “Trauma” there is the magic word.
Buddy
I got stuck on splash mountain right as it was about to go over the fall for a good 30+ mins. If you go to a park, eventually something is going to happen like this. If your kids are traumatized because a ride STOPPED.. do the world a favor and don’t take them to theme parks or around people. Absolute ignorant people.
Boo hoo
Boohoo! At least no one died! That’s real trauma having your child injured and die. Be thankful it wasn’t worse!
Corey Haase
Personally sounds more like a family getting ready for a law suite, because they spent what they had to get there and forgot about all there bills and need money to pay other bills they neglected during the pandemic. BUT SADLY THEY WILL WIN A LARGE AMOUNT OF MONEY FROM THIS!!! And ruin the fun and roles for everyone including the employees because they over reacted a situation as parents. It’s almost like it’s premeditated on how they told this story.
Ian
Emotional Damage
Lakesha Hall
My family was stuck on the same Splash Mountain ride at Disney World for about 45 minutes on 7/13/2022. There was an annoying announcement that kept playing over and over. We did not get a live person to tell us what was happening. We sent word to our family members who were waiting for us that the ride had stopped. When we got off the ride no one acknowledged what happened. My children were scared, but my wife and I were there to keep them calm.
NMK
The only job of disney employees is to be woke and force the rainbow agenda. However, this sounds like the ultimate Karen who is raising some pretty paranoid, over sensitive children. Sure it would not be pleasant, but come on…. really? Get over it.
Lori
We got stuck on splash mountain right before the last big hill and I had a full blown panic attack and we also waited forever for someone to get us out if the boat…..I was 24 at the time and it sucked! I can’t imagine being younger than 10 and having it happen. Maybe Disney needs to get rid of this ride!!!!
Corey Haase
Personally sounds more like a family getting ready for a law suite, because they spent what they had to get there and forgot about all there bills and need money to pay other bills they neglected during the pandemic. BUT SADLY THEY WILL WIN A LARGE AMOUNT OF MONEY FROM THIS!!! And ruin the fun and roles for everyone including the employees because they over reacted a situation as parents. It’s almost like it’s premeditated on how they told this story.
Peter
They’re really going overboard with their telling of the tale, no doubt it was upsetting, but being stuck on a track is absolutely nothing. In 2016, the Verrückt waterslide at Schlitterbahn ripped a child’s head off, and his family got to watch it roll down the chute into the pool so I don’t want to hear the words trauma, PTSD or anything close to panic
Dms
I was there, right at the bottom. There was a lack of announcements initially but this family did not yell or scream 911 or anything like That. I get it why the kids were upset and scared but I was right behind them and didn’t hear any excessive commotion so I’m a bit confused.
ArmyVet
Liberal parents and kids! They were in no immediate danger nor life threatening. Maybe they should stay home in their safe space. That’s the problem with the world today… people will do everything they can to get a free handout! Damn pansy ass people!!
Mitchell Rock
When I went there as a 11 year old , I was “hoping” to get stuck on any ride . It didn’t matter , but unfortunately, no trauma for me ! I was really bummed out, however, the next day I sat on a yellow jacket wasp under a bottle tree bush, boy, let me tell you I got a full dish a meaningful trauma that day! I’m 60 now and always look before I sit down . Lol
Susan
My two daughters and I were stuck on the Matterhorn in total darkness for about 20 minutes. The amazing thing is, if you don’t panic, neither do your children. We didn’t get anything for our “trauma” and that was fine with us. We know that rides sometimes don’t operate as planned.
Alec
Stuck for a hour on cars ride in California adventure . No one helped and no one cared . Same thing after I made a Nuisance and argued with the ride operators. They sent me to guest relations and no one there had any idea of went on . After explaining what happened to many different people . I was told to make a complaint and someone would get back to me . That was two years ago
Mr obvious
Those kids would have experienced true “TERROR AND PTSD” if the dad’s legs would have been chopped off because he decided to exit the ride. What a stupid thing to do. And the absolute worst place to do it…on the incline? What were you thinking??? If that log would have all of the sudden “released” from the locked position….it would have absolutely killed you. No amount of free snow cones is gonna bring a father back from the dead…. STAY PUT!! THERE IS ALWAYS A GOOD REASON WHY THE RIDE HAD STOPPED… I don’t care if you have to wait a whole 21 minutes…STAY PUT…and teach your children some patients… My god… If you didn’t feel like this was a safe place to be no matter what part of the ride you are on…why in Mickey’s name would you put your children on it in the first place… $#/✓ happens… Deal with it KAREN!!!!
Brittany
A similar situation happened to my sisters and I on an upward incline in space mountain! My sister was having a full flown panic attack and no one came for 45 minutes! Many cast members ran past us but no one came to help. When someone finally came, they didn’t bring anything to help us out with and my sister nearly fell down the stairs when we had to jump out. Luckily, another trapped patron caught her fall. The stair were about a foot away from where we were. They only offered a fast pass each. It was ridiculous. Every ride we tried riding that day broke down and made the waits even longer. We ended up going to the speak to a manager because the day definitely was ruined. On a tier 5 ticket, something like that shouldnt have happened. The magic is definitely leaving Disney.
Bob’sYourUncle
I hope they sue them for negligence.
C
If being stuck on a Disney ride is the most traumatic experience of their lives …. Then the parents have Not done their job in preparing them for the real world. Get to work mom !
Alana
I couldn’t even read the whole thing it was too funny. Getting stuck on a lift hill on splash mountain is a traumatic event?
Alana
Oh I cant forgot the “I had to protect my family” dude what are you protecting your family from on a Disney ride thats not even moving?
Alyssa
Dear Danielle,
you mention that your ” young children went through the most horrific experience of their life” after being stuck on the incline before the drop of Splash Mountain, a theme park ride. First of all, I would like to extend to you my hopes that this remains the most horrific experience of their life; if getting stuck on a ride is the worst thing that they experience in childhood, well then I think they’ve had pretty great lives and I hope it stays that way. Getting stuck on a ride is HARDLY “horrific”.
In addition to this, you must note that any time you set foot on a ride, there is a slight chance of it breaking down. If your children were not ready for the horrors that are Splash Mountain, it’s up to you as a parent to recognize that and not allow them on the ride, period.
You must know that, especially on the incline leading up to the drop, you and your children were in no real danger because of gravity. You also should be able to keep a clear mind and comfort your children in times of “crisis”. What if they WERE in real danger? How could you get them to cooperate and make it to safety if they are having episodes? Especially in this case where no one was in ANY real danger, YOU must learn to communicate to your children that they’re safe, and that help is on the way. Once they stop panicking, and actually assess the situation around them, you’d have seen that there was nothing to be panicking about.
Could Disney have handled your wait time stuck on the slope better? Maybe. But we’re going off the word of someone who seems to greatly exaggerate things; for all we know, your hour is actually more like 10-15 minutes. It’s likely cast members were removing guests from more accessible parts of the ride,& would have assisted you once those guests had been cleared.
Again, here’s to going being stuck on a theme park attraction is the worst thing your kids ever experience. I hope you’ll never return to the parks and have to have that experience again.
Selina
I don’t think it’s right that at least half of the people commenting on this recount of a family’s experience (the ones I read at least) are essentially making fun of a group of scared and panicked children especially considering the fact that one of the children panicked so much it caused him to suffer an asthma attack. I think it’s disgusting that that the ride operators and staff/cast were more concerned with informing guests in the que that the ride was no longer operational and they needed to evacuate or whatever instead of informing the guests ON THE RIDE of what was going on and if they could stay where they were until staff could get to them to help them off, which could have prevented hysterical CHILDREN and one asthma attack. I myself got stuck on a rollercoaster at Blackpool pleasure beach when I was a kid when it suddenly stopped about a third of the way down a steep decline we were only stuck for roughly 15 minutes before staff helped get us of but that 15 minutes was the scariest 15 minutes of my life.
Vango
In the report it said the child “nearly” had an asthma attack. Just like I “nearly” gave myself a headache from eye-rolling throughout this story.
Justin Merritt
We visited the park July 17th and 18th of this year. Splash mountain broke down twice while we were on it. Seems like it’s a problem Disney already knew about. Also space mountain and the people mover broke down in the same day. We were on the people mover when it happened.
Olive
Ma’am if your child is so scared of this ride that his immediate reaction to the delay is screaming about not wanting to die and begging people to call 911, maybe he wasn’t ready for the ride. Sounds like he would have been traumatized either way. Great parenting.
Nat
100%
Diana
Emotional trauma 😂. I’m sorry I’m sure Disney will be sued. I have been on several Disney attractions that have broken down, some in awkward areas. Just another person looking to cash in.
Anonymous
Bet it’s a whiney woke dramatic everything hurts me because we’re all twinks kind of family. Stay inside at home since your entire family is evidently made of glass. Weaklings
Mike G
And you know this kid had asthma? You sound about as “fun” as these kids parents. Please do the world a favor and never reproduce.
EMM
The way this reads does not come across as credible. It sounds like this family is trying to get some money. Some people will stop at nothing. I’ve been on attractions a good number of times when they break down. We actually like it when we get to see the back areas of the ride you normally don’t see. Cast members have always been timely with communicating what to do.
Dylan
Disney needs to be held accountable, but those children ought to be checked for their high anxiety levels. Their level of panic was over the top, perhaps fueled by the tone set by the adults?
Vango
The world is not perfect, not even Disney World. Even though her son nearly had an asthma attack, it seems they all somehow managed to survive and should probably get on with life.
Derf
My son and I (and others in the car) were stuck on the Everest ride. I remember maybe it was an hour. We were led down a staircase to get out. It was actually kinda like a behind the scenes adventure and I recall the cast member telling a guest not to take pictures. We were given a fast pass for our troubles but never had the time to use it.
narthex
This sounds like a whole family of drama queens!
Jeff Dunn
People….Get a grip!!!! They were making their case for a freaking lawyer. Let me take a ride downtown Chicago. That will leave a dent in their little heads. Or the homeless in San Francisco. Or maybe listen to Peloci give a speak Mora ha on some mindless subject.
Mt
100%
Stephen
I was stuck on the boat ride, “It’s a small world after all”. And for a half an hour they played, “It’s a small world after all”, repeatedly.
Eli
It’s a shame they went thru that but has woman been under a rock has she not seen and heard the majority of their employees are there to meet your children try to groom your children so they can have sex with your children they’re not smart enough or brave enough to be trying to save your children they have an endless supply of children to molest
Michelle
This is comedic gold right here. 🤣🤣🤣
MT
Over reaction to say the least. If they were stuck in Space Mountain I might understand more drama – but splash mountain is pretty benign.
Don’t raise your kids to always be huge drama – deal with life.
Sounds like someone trying to get Disney to give them something for free.
Madjock
We spent an hour on pirates with 2 ASD kids in the dark both were upset but a level headed parent would instill calm and reassurance that it’s OK. This is a case of her own fears being projected on her kids than claiming PTSD. This is why people actually suffering from PTSD can’t get help or eye rolling when they mention PTSD especially veterans as it’s downplayed by morons like this lady.
J
Im sure a lawsuit is comung.
Meatball
Can you say “Im setting up for my lawsuit”? Scumbags.
CJ
Absolutely not. If the kids got that worked up, it’s because mom wasn’t reassuring them. Rides break down all of the time, you chill out and wait. If the children have lasting trauma from this, it’s because their mom wasn’t there for them when they were scared. She was too busy being outraged (and apparently calling other people to complain about the outrage) to tell her kids everything was fine and distract them with other activities. Evacuating without cast member assistance put their lives in danger. If that ride had started moving at any point, this would have been a completely different story.
Chris
Sounds like a money grab to me. I’m pretty sure everyone reading this article, just like me,has been to MK many times.They also, just like me, know how great the staff is. Kids raised by this lady probably would have ended up with PTSD from the from the fireworks.
Alan
Yet another example of pride in victim hood. These days many fragile people are looking for their opportunity to say they were somehow oppressed or taken advantage of. Things happen sometimes that are uncomfortable. It’s not always a license to become offended and then go so far as seeking a news establishment to dramatize and publicize your “pain”. The height of “narcissistic victimization “.
Robert
Love your comment!
Tom
U think these rides were bad? I was stuck more than once, more than 30 minutes, on It’s a Small World; and they didn’t shut down the music. I still have nightmares.
J
😂😂😂😂 Same. For 30 minutes.
Krepcik
Weak, lame and pathetic.
Nat
Yes a panic attack because of the reaction from the parents most likely the mother. They are stuck on a incline it has happened to me before. You just going have to wait really nothing outside of something dangerous you can do. Yes leaving the ride yourself is the most dangerous thing you could do. That’s why they were blaming you. Yes it sucks but ride it out. Then when they save you eventually then you can make demands. Like everyone who was stuck during my incident got free passes for the year free food. Tons of free merchandise what this family going get my guess is nothing.
Monica
I cannot believe some of the insensitive comments on here. It can be terrifying for young kids-and many people-to be stuck on a ride, especially when they are high up and on an incline! Staff was totally negligent and created a very unsafe situation for this family! There was no announcement about what to do and when they would be rescued. Disney should take responsibility, train their staff better and offer a real apology and some compensation to these poor children!
Ed
People can be so unbelievable! There are plenty of signs at the entrance of every ride before you get on warning you and your family if you have medical conditions etc…ridiculous how people think they can continue to try and find ways to sue or whatever they do like get shows and movies banned from disney plus as well. Sincerely a fed up disney fan!
F Dezhoes
Omfg. Stfu lady. You’re on a damn log ride.
C
Your thoughtfulness astounds me
Jason
Everything is so traumatic only a large financial settlement will make everything alright 🙄
Disney should fine them for lame and exiting the ride. Ban them for life too.
Nat
Asthma person here has not had a attack in a long time. Stress can cause a attack and the parents who are not helping the situation. Made the situation worse keeping the kids calm is priority. Parents freaking out leads to kids freaking out. I didn’t always have my inhaler I was taught techniques to calm myself. In the real world your going forget it. What you going do have a attack and go to the emergency room everytime you forget it?
People are answering rationally your stuck in a incline position. Other than it being high what is the problem? It’s not upside down or in a strange position. Just patiently wait for help I have been in that situation before. Everyone figured out hey we’re stuck they eventually got to us. We got free year passes food and merchandise for our inconvenience. The park blaming the family is right if they got the ride to move while they were trying to get out. It would have been a more sad story. A story of inconvenience is trying to be made into a horror story and it’s not right.
Angie
Yeah, it may have broke down but I seriously doubt all her kids had reactions this bad solely due to getting stuck on splash mountain. I’m going to guess and say it’s because the parents couldn’t get their act together and be civilized and show their own kids how to act in less than ideal situations. I have severe anxiety and PTSD, and my son nearly fell out of the Space Mountain ride several times and I had to hold so tightly to him he had marks on his arms from my hands holding him in the seat in front of me to keep him from flying out. It was horrible. That’s when you get mad, not this bs. I didn’t go to the media about it, I just didn’t go back on that ride and made a formal complaint. Someone’s got their hand out. I say this and I’m no longer a Disney supporter. But people like that are pathetic.
Letizia
Many of These comments are rude and ugly! Let this happen to the children of any of you ignorant ppl who are rudely commenting, surely you’d feel differently! Lovely how ppl lack empathy these days especially on the internet! Weren’t any of you taught if you don’t have anything nice to say, don’t say anything at all? Remember Karma is a B¡+¢π !
Jlw
Things like this have happened to my children and they didn’t freak out. This is a perfect example of the lack of toughness in kids these day. Absolutely no grit.! I don’t blame the kids, I blame the parents for reacting this way and raising kids that can’t handle a little stress in their life.
Jlw
This is a perfect example of the lack of toughness in kids these day. Absolutely no grit.! I don’t blame the kids, I blame the parents for reacting this way and raising kids that can’t handle a little stress in their life.
LWeiss
Hello, thats what social media is about! Stay off SM if you cant handle it IDIOT
Tony
She sounds like the Queen of the Drama Queens, dramatically raising her little drama princes and princesses to be even more dramatic than their mother.
Rooftop Voter
Well, mom could have tossed the kids out, now there is a PTSD moment! Get a grip folks, it’s not like their version of the Titanic is doing the death roll and going beneath the waves!!
C
It’s extremely apparent that all of the ppl commenting have the EXACT SAME KIDS..WOW how unusual. Your going after her kids.how nice. Why don’t you post something your adorable children are scared of and see what kinda comments you get for your darlings….
Rhonda Furnish
This woman is what’s wrong with the world. Entitled, selfish, victim mentality, overly dramatic, center of attention.
Traumatized?
More like soft, weak, waste.
Cheryl Harrington
I’ve been one time to Disney years ago when they first opened in Florida. I would go today. People getting stuck on water rides and have to get out of the boat and wade to land. Rides getting stuck scaring children half to death.
It’s too crowded and I live in Jacksonville Florida and we go ave different attractions in Jacksonville. Sorry Walt Disney sounds like you need major work done.
JLW
Good grief, getting stuck on a ride is a right of passage. If your kids can’t handle this, how are they going to handle life where you get stuck all the time. Try to toughen those kids up and stop complaining so much
Ang
We go in a week and all these things that have been happening lately with Splash Mountain are giving me some anxiety and of course, this is my 13 year old’s favorite ride that he can’t wait for and wants to ride multiple times. I’m hoping they sort out the issues.
Charlene
Emotional trauma for the rest of your life? How did society get so soft? As long as you’re calm, your kids will be calm. I’ve been scared enough to be on the verge of a heart attack, but my kids see nothing but extreme calm. You need to toughen up.
Ron
Of course people respond differently to adverse situations including kids. If they were traumatized then they were traumatized. I guess it vogue to be rude in this era ……smh
Mare
This woman went waaaay over the top with her drama. Ten minutes she made it sound like hours. If this is the WORST these kids have to deal with in life they’re lucky. Sounds like she’s looking for easy money in a lawsuit. Grow up n quit being a Karen
KARA AMUNDSON
When I was four years old, my mother, father, aunt, uncle, & three much older cousins were trapped under the singing skull in The Pirates of the Caribbean at Disney Land in CA. (We were there when the New Bear Review was new…that says something.) My uncle traumatized my aunt, I think more than I was…but I did not care to go next door to the Haunted Mansion (of which I would have been wary beforehand, as I was generally a curious child). Our next ride as a family was the Small World ride. I truly found this ride uncomfortable and unpleasant. It was slow and confined…almost exactly like being stuck when I think back on it!
A friend had to convince me to go on the Mansion ride eight years later.
Displaced anxiety? Very possibly!
I’m glad she did, Pirates & Mansion are my favorites though I haven’t been in decades.
Shilo C.
this is so dramatic and for what? like “i am traumatized” no you were scared. being scared and traumatized are not the same thing. if that’s the worst thing that ever happens ever again i think they’ll be just fine.
Tom carroll
These folks must have (thankfully) absolutely no idea what real trauma is. Talk to a child that has seen their parent die in a bombing, has lost a parent in combat, or been the only survivor of a fatal traffic accident.
Machines break, screws fall out, it’s an imperfect world. They need therapy, nit for this incident, but for how to handle life in the first world.
Move along folks, there’s no trauma to be seen here.
LLA
Feel.sorry for the kids that they all have imprinted with anxiety and go straight into distress mode.. hmm, wonder where they got that from? Guess they haven’t experienced living in the Ukraine.
Bryan Reynolds
It’s been a family tradition over the past 30 years to be the last riders on Splash Mountain at Disneyland. About 10 years ago my wife and I took a trip to Disneyland without our kids for our anniversary. Like every other trip we were there from before park open to park close, closing out the day on Splash. We boarded our log just the two of us and were off. Everything was great until the point where you go up the last lift. Our log stopped right at the bottom of the lift and for the next 30 minutes we went thru all of the buzzards lines dozens of times and even got slap happy watching the buzzards move as the cast member over the speaker talked. Finally we were evacuated from the log and went through back stage to get out of the ride. We stood at the bottom of Chickapin Hill awaiting the logs to watch them take the drop. We still got the great walk along rivers of America when the park was empty.
L. Weiss
Wow, children in other parts of the world survive war with bombs going off around them. I’m sure her kids will be fine. BTW, that settlement money doesn’t make “trauma” go away.
Eric Neumann
This lady is going overboard with tbis . Her family was in the wrong leaving the ride on there own . In addition the only reason the children should be scared is because Thier parents were upset . It sound like she allowed her kids to get upset wnen all she had to do was calm them by explaining that these things happen on occasion . Its not Disneys responsibility to teach her children not to overreact
T
Woke Disney sucks…I’m never taking my family there again or giving them any of my money when their top executives admit their goal “is to turn kids queer.” Just say no to the perverts!
Frank
Nobody ever said that.
Luis
Seriously your kids are emotionally scarred because a ride stopped for 10 minutes? This is just crazy to me and just seems like a Karen incident .
Matt
Pure fantasy. I doubt that any kid would be terrified. That is totally the mother’s reaction and story. This is a made up bunch of crap
Christine y e i g h
I always wonder what people like this do when they get a real problem. I think Florida is just trying to make Disneyland look bad because of the gay thing and the governor who would like to be king
Bill
What wimps. Things happen. You’d think they were in the middle of a bombing in Kiev. What whiny obnoxious kids. They are angling to get some free stuff.
Yolanda
This was the log ride right not the roller coaster. I’ve been on that ride several times, I still don’t get it why her kids freaked out. As a Mom and Grandmother it’s up to u to calm them down and tell them everything is going to be fine. I can see this Mom freaking out and making this worse than it really is.
Sarah Strickling
My 18 month old almost lost her finger at a Disney park. I took my toddler to a Disneyland park a few years back. Along with my then husband and 2 other young children. We were in line at the Buzz light year ride waiting our turn to board the ride. We got stuck by an inside door that separated the part of the ride where you get on and the part of the ride where you get off. It became our turn to get on the ride and right as we were going an employee came through the door. Our toddler grabbed the door where the hinges are and the door shut on her tiny finger and cut the tip of it off. It was a very heavy metal door. Not a normal inside door. More like a fire door. We immediately saw what happened and rushed her through to the other side of the door where the exit was and we’re trying to hold her tiny finger together while she was bleeding profusely. We asked cast members for bandages or Gaus but they had nothing. We had to wait a half hour for a park nurse ( who couldn’t help us), another 45 minutes for a parade to go by, and another hour to fill out an incident report for the park before we were able to leave and head to a hospital. All the while through all of this she is screaming and crying and bleeding and our other two small children were just traumatized. It was definitely not the happiest place on earth for our family that day.
Jennifer
I am sorry that happened to your daughter and your family. The Disney staff should be trained in the case of a emergency like that.
John
This is what happens when you get hysterical at the drop of a hat. Raising the future snowflakes of America.
They should teach the kids to remain calm and keep a level head instead of hysterically acting out.
Shannon Winters
Someone is looking for a lawsuit. I see she didn’t mention the behavior of any other guests. Assisigning PTSD to your ENTIRE freaking family bc a ride stalled is a bit of a stretch and good luck proving that in court. Besides HE GOT OFF THE RIDE.
Kass
Sounds like a typical American Karen. I can just picture her now screeching at all the resort staff because her kids are somehow ‘traumatised’ for life from being stuck on a ride.
Jennifer
Sounds like this family needs to stay in their save space! My family was trapped on the same ride years ago up at the top. We where just looking around at the view waiting for it to start up again.
Yail Bloor
Raising a new generation of sniveling snowflakes.
Jim
I got stuck on the small world ride for 30 minutes one time. We just dealt with it. Didnt get offered anything. But the small world ride is A/C and florida is stupid hot and humid. So i guess it wasnt as bad.
Desire
I myself have worked for Disneyland I would still be working there have I not moved to Texas I worked there for a year and a half plus I have my year pin I moved up at Disneyland I still have friends working there that I worked with and got trained by I worked even the now what’s called the incredicoaster I at the time worked it and it was called California screaming I don’t know if anybody recalls when the purple coaster got hit by the yellow coaster my friends and I did not hesitate to hit the e-stop call ambulances everything do you think we did not announce for those gifts that we had evacked them or anything no we didn’t and at the time we help the guests we did everything we could for them and as well as give them what we had called at the time fastpass and you know what we also encountered multiple stuff with guests as well at Big thunder and not to mention we had incense with guests on soaring I know Soren at the time is now what it is again where you have the scent of the oranges they fly through Disneyland at the end with the castle the fireworks and everything they fly through the San Francisco Golden gate bridge and I know I had guests up in the air I could hear our kids saying why is the screen blank but I can smell oranges and I can’t see the fireworks I actually called maintenance with the guests in the air and it was funny because I could still hear the kids saying something I went over those intercom and I told the you know the guests I’m sorry about the slight delay I will have you back up in here and no time maintenance came by fixed the problem after we brought them down I recheck their seatbelts told everybody I was very sorry for the inconvenience even fast passes and you know put them back up for their flight as I called it and they were happy so I don’t know why people has to do this for attention over and over if you want to do that go somewhere else because there are multiple other parks to do that and I still have multiple friends working for Disney right now and you want to go to them and ask them if they’ve worked for me or with me they will tell you they gladly did but I do have friends that have you know moved on become moms whatever and quit so I hate it when people ruin it for others that really have had a horrible experience with that being said I do plan on trying to treat my wife to Disneyland in October of this year for guess what Jack skellington
Zachary
I hope that Disney is smart enough to ban this idgit and her whiny kids from all parks for life! Hopefully they never get stopped in a situation that is actually life threatening!
Lisa
If you emotionally or physically can’t handle a ride breakdown, which happens often at Disney parks…. Do not go.
Kelly
Honestly? It happens. In May 2013 my mother and son sat on a loaded gun on the Dinosaur ride in Animal Kingdom and we just handed it to a cast member and left so we didn’t miss our fast pass window for Everest. 😂 I think the cast member was more traumatized than we were.
The point being- something out of the cast members control happened and thank goodness no one was physically harmed.
A parent
Bad parenting overall.
Nick
When I was about 12 we went to Disney world for the first time. We went on every ride there including It’s a Small World. While we were on that ride it stopped, for what seemed like hours, and that damn song just played on a loop over and over and over again.
🎶 It’s a small world after all,it’s al small world after all, it’s a small small world🎶
It was very traumatizing to say the least 🙄
It definitely made me never want I ride that ride again!!
Debbie
Ridiculous. If you all are that intense and easily traumatized, don’t ride roller coasters. Ha ha so traumatic that she wanted a fast pass for the next ride lol good grief
Mike
Yep, never pay the $100+ per ticket to take your kids on harmless rides again. Boycot and complain!! Or, just teach your kids how to deal with their emotions! Teach them instead of blaming everyone else. Your kids were not traumatized by a ride that stopped. No one got hurt. Oh, and the “cast members” are probably teens with no life experience of their own. Stop teaching kids to be afraid or offended by everything.
Puckles
This is sooooooo freakin funny. Send the little crap heads to the third world.
Jack
Oh my lord. What cry babies…you didn’t get attention…you were in zero harm…quit crying and looking for attention
Bobby Johnson
Everyone knows if you want to get anywhere at Disney you have to go straight to Goofy.
Unknown
I feel sorry for the children but I think this lady is overreacting a little too much lmao
Remo
Reading some of the callous comments here made me wonder what our world is coming to. If you’ve never had 3 hysterical screaming kids and another 2 wondering if they will live or die, then shut the hell up! You have no idea what trauma that whole family went through. I hope they sue Disney for the whole damn park!
Bill
Oh the horror of being stuck on a ride at Disneyland! What a bunch of drama queens. They should be ashamed to be whining about this when people in other parts of the world have REAL trauma to deal with. I just picture this entire whiny and hysterical family with everyone crying and screaming and quivering — hilarious. Summon the therapy dogs!
Notasocialist
Well it happen to us at the houston six flags some 20 years ago. We waited and then i was like this is bullshxt. So i got my nieces out of the ride we walked the plank down and said adious. No trams we were on a level track.
Me
Everybody’s saying she’s just out for attention, but if I’m stuck on a malfunctioning ride for twenty minutes, and none of the people supposed to be tending to my situation can be bothered to give a crap about remembering I exist, you can bet I’d be on my way to a lawyer’s office the minute I left the parking lot. And three kids, one with medical issues, who are expecting me to know how much longer we’ll be there and think they’re going to die there? Hell nah. Disney’s famously hungry lawyers are about to earn their money.
M
Omg oh no…..oh wait who cares!! Smh … ..
An actual adult.
None of them cared because you’re full of crap talking about being emotionally traumatized about sitting on a hill for 20 mins. I feel sorry for your kids having you as a role model. How can they learn to eventually act like mature adults when you obviously can’t?
Salli
I hate that for them but I suffer trauma everyday sitting in a damn car in traffic or hell not even sitting in a car just people not knowing how to drive and putting yourself at risk that’s traumatizing
Lio
Sounded like the mother was upset she wasn’t offered free annual passes for her and her family… that’s why she was really upset, what else could they have done for her? Sorry lady it happens I was stuck on Indiana Jones for almost 1 hr once least it was only 10-20min stuck
He
I got stuck on the little mermaid once for about 15 minutes but the cast members were constantly telling us over the PA system to remain seated the ride will begin shortly I can’t imagine what this family went through I went on this ride and I hate roller coasters the suspense of rides like these kill me inside I’d go crazy if I we’re stuck at the top to
Tricia
Oh jeez…..I smell a huge lawsuit from these people! I’m sorry, but you as adults should know that these are “rides”! Rides can sometimes breakdown. It is what it is. Maybe, just maybe, how about being a responsible parent and keep your young children on the rides meant for them? Not rides made for adults. Also, maybe explain that sometimes rides will break down when you are on them and it’s ok and to not panick. Good grief!
Amar
My friend and I were stuck on a at the highest point befofe a vertical drop. Yeah, for the first 3 minutes it was scary, but you get used to it.
How they didn’t know/assume the ride was broken, I’ll never know….
As for the trauma, like okay sure, the staff could have announced we have a problem, but other than than they, they can’t really do anything…. I’m glad a lot of you call the family dramatic, because that was my first impression
Dawn
You and your precious crotch goblins got stuck on a ride. Instead of teaching your kids that “these things happen” Karen, you freak out and your kids freak out. Rides STOP for SAFTEY MEASURES. Get over yourself and freaking learn that the world- even if Disney – will never go 100% smoothly. Teach your kids that as well because damn. You are embarrassing.
Isabel H.
Karen need to stfu… Look there’s no reason for your children to be screaming in terror like that unless the rollercoaster went outta wack and you’re literally about to die. For her children to act like that because the log was stuck 🤨… Do your kids know how to swim? Is the water even that deep… No one was going to die to to say trauma is over the top. My 4 year olds would of already been swiming away after 15 minutes. However staff members failed at evacuation for those on the ride. So clearly every staff member needs to go over all protocols again.. Sorry this happened to Karen’s family but it’s her fault for allowing her children to be overly dramatic…
Marc
I have little doubt that whatever trauma these children might have would be the result of seeing their mom become “frantic” and “furious” instead of composing herself and making them feel safe.
They wouldn’t feel terrified to the point of “shaking uncontrollably” and having “panic attacks” at this age if their parents kept it together. These kids, upon noticing the unusual situation, look to their parents to understand whether there is danger. If their parents do what parents are supposed to do, that is, remain calm and reassure their kids, then the kids will not be afraid. If their parents freak out and get all hysterical, yeah, the kids will get scared.
What do you expect staff members to do about your hysterical demands about “emotional trauma”. What’s the solution? Did you want them to give you therapy? Meds? A million dollars?
If they had taken the situation like reasonable adults, they could’ve been enjoying the rest of the day in other attractions. Instead they decided to turn this into some kind of tragedy.
John
A whole family having panic attacks and being ‘triggered’ while sitting and waiting for a ride to restart or to be safely let off? I wonder what will happen in traffic jams or delayed flights with this fine group of genetic specimens. Hopefully someone will help teach these kids some basic coping skills because the parents seem unable.
John Ashley
Their is always that one person that is always on the lookout for somebody they can sue and of course get something for nothing. Free Handout is all they’re after
Mad mike
Teach your kids to have some balls
No You Concern
The fact is that Disney needs to better train their “Cast Members.” And I would have done the same thing if it had happened to me. Offering Fast passes as an I’m sorry if pathetic, and down right tacky. Guess Disney is dropping the ball left and right, I mean after all both Winnie the Pooh and Mickey Mouse are both about to be one public domain. Just sad these kids went through this.
Random_
Bruh. If your kids are gonna be this scared you shouldn’t even take them on any roller coasters. For gosh sakes they would be scared cuz u killed a fly
Eleni
If that’s the worst thing her kids have experienced, she should be counting her blessings. If they were crying to the point of one child having an asthma attack, she should have been able to gather her mothering skills and verbally calm them down. What is so scary if everyone is buckled in? I actually am more concerned with the way she is raising her kids to not be able to handle life’s uncontrollable situations.
laureninmtns
The only thing to cry about is being stuck on a ride with her. What a whiner. No wonder her kids are crybabies.
My parents would’ve said to us (sis and I) that sometimes things break, enjoy the view, and the workers were fixing things. As an adult, I still tell myself that and ya’ know what? Enjoy the journey and stop dwelling on the destination. And yes, I’ve traveled to 41 countries and had great times because I don’t cry over stuff I can’t control.
She and her weak spawn should stay in the backyard. I think she wants attention and $$$.
Jill
On July 9, 2022 we were stuck on Splash Mountain. My husband timed it for 37 minutes. The most frustrating part is we were not kept informed of the situation and as a result two people exited their log and disappeared. The Disney Company needs to train the cast members better and include emergency training such as this. Guests need to be kept abreast of the fluid situation in order to calm their nerves. In our situation; we didn’t know if the ride was going to resume or if we would be getting out of our logs for over 30 minutes. Likewise, Disney has the ability to more properly maintain their rides as this appears to be a recurring event. We also walked to the People Mover ride and it broke down as well. Very disappointing to have the Pirates of the Caribbean, Splash Mountain and the People Mover all in operational. While the Fast Pass added to our account was appreciated; we were unable to use it.
Suzanne
I am 63 and have gone to Disneyland several times every year since I was 10 months old. I can’t think of a ride I was on that hasn’t broken down while riding. I have without exception always heard a message played to riders and when we needed to exit the ride a cast member or members always got to us, eventually. Once we waited over an hour on pirates while on the uphill portion. I’ve been on rides with my children and grandchildren when the ride has stopped and have always been able to calm and reassure them. Including times when the ride was at an awkward position. Maybe because of the location of their log they were unable to hear the inside rider message however, they should have stayed out. Other riders needed to be assisted off and they most likely would have been last.
paul
Six years ago at California Adventure me my girlfriend my friend and my 13 year old niece got stuck at the top of the Tower of Terror for over 30 minutes. The staff barely did nothing to help us or console us and when the ride finally was fixed and we got off all they offered us was a fast pass lol. It was my last night of my vacation and the park was closing so it was my last ride of my trip what a memory. I haven’t been back since
Cayla
…i was stuck next to thw pirates singing on POC for 15 min. Believe me, i get how traumatizing it can be… if youre kids are freaking out THIS bad im questioning your parenting. Ive been on splash mountain. Many times. Ive been on Disney rides when they stop…nothings worse than stopping on Its a Small World. This lady is way over reacting…
With that said, Disney should make an announcement for anything longer than 10 mins. With THAT SAID….They have rules…you KNOW not to EVER get out. Its disney. You think theyre gonna leave you there stranded, without some sort of “reward” …acting like a “Karen” is why you got your treatment.
Nonya
40 years ago I got trapped for half an hour on it’s a small world having to listen to the partial song looped over and over and over. I still wake up in a cold screaming sweat.
Sal
36 years in the field of EMS if a child is having a full blown asthma attack he surely wouldn’t be screaming. He would also have needed medical intervention for the attack to subside. Some will do anything for a free Mickey bar
Courtney
I was stuck through 4 full renditions of it’s a small world at WDW. It was in the blue room at the end of the ride. I was almost at that point of getting out of the boat and wading out of the ride as I was having a panic attack. My young son kept asking me why I was laughing and I didn’t even realize that I was.
Laurie
Years ago, when I was about 8, my family and I got stuck in the ride, “It’s a Small World.” We weren’t in any danger, as the ride is just a boat floating through the different scenes, but no one came to get us out, and we were stuck for over an hour. That song and those puppets will forever haunt my dreams. I have not, and will not return. Talk about PTSD…I cannot wait in long lines (for anything) or go on rides where I have to be buckled (stuck) etc because I go into full panic!!
Darcy Ford
Oh, please…if this is THAT traumatic for her and her kids, they should never leave the house lest something horrific like getting stuck in traffic happens….this is an obvious attention-seeking woman making an attempt at a cash grab.
Mary
If her children and other people were screaming, maybe instructions were not heard?
I am sure it was frightening , but, it was over, there were all safe. Did the employee cause the ride to stop
What does she want to ease the ” trauma”. Complaining they only offered her a fastpass.. what are you looking for? What could Disney provide that day? Maybe that is why no one know what to do, because of the demands the mother was making.
I bet she will try and sue, how will that help the “trauma”.
Sounds like she is trying to profit from this.
Freaking
Kidsx reflect their parent’s emotions. V if they freaked out it was no doubt fed by the parent’s reaction. The additional drama was to ensure witnesses to their jackpot moment. Nobody hurt…nobody in danger. Here’s how it goes in my house…any blood? No? Any bones sticking out? No? Anything on fire? No? Nobody drowning? Then shut it and deal with what’s going on. Save the theatrics for when they are actually needed like an emergency.
RB
About 15 years ago, the Indiana Jones ride at Disneyland broke down. Within a few minutes, following the instructions from a cast member, they brought over a mobile staircase, so we could climb off, being that you are a few feet above ground. Once we got off of the jeep, It was actually a cool experience being able to walk through the rest of the ride and see the exquisite details of the set/ride.
I can understand the frantic and and worry when your child is having an asthma attack, and being stuck on a vertical line before the dip on Thunder Mountain. However, being a mom to a child with asthma, always carry a rescue inhaler…in purse, backpack, pocket, etc… If your child has a history of asthma, something should always be on hand…even when stuck on a ride. Very important to remain calm. It sounds like the parents went into full blown panic mode. It seems like their anxiety amplified the “trauma” that their kids experienced. I really do hope that the kids are doing well. As for the parents, they want a refund and then some…
Naomi
I think kids run off a parents’ energy, so if the patent is panicked and making a big deal out of a situation, the child is going to have a horrible situation. WDW did not break down the ride as a personal attack on her family. It was just unfortunate timing. I think if the parent had remained calm, the kids would have remained calm. Disney didn’t do it as an attack on their kids!
Mike
Exactly!
Chris
Seriously? Trauma? This person is looking for a payout. They weren’t upside down and they weren’t in any danger. If her kids were freaking out, it was the result of her throwing some kind of fit.
Mike
Sounds like another Karen. Way to teach your kids how to stay calm. You know the Cast Members are just kids right? A 20 year old today is not the same as a 20 year old 40 years ago. You can’t expect them to know what to do without help from a 50 yr old adult.
Kevin
A little over the top
Ry
Sounds like daddy needs to teach his children to toughen up. If your children are this fragile and you can’t console them at that age, pray they make it through life. It’s a rough world out there.
John
I call BS. Catastrophizing and blowing an event out of proportion in hopes of getting sympathy and free stuff. I’ve worked for the parks, and I can say with confidence that this didn’t happen to the extent she claims.
Kim P
Maybe the Mother should have to her children for first aid instead of seeing what she could get out of it
Ron
Maybe you didnt use the proper pronoun when addressing the cast members. Or maybe they were self identifying as something other that a castmember. Or maybe you upset them and they headed for there safespace.
DS
What drama…stop pampering your kids. If you go on a ride, there’s risk of it being stalled. Come prepared, especially with kids that may need medical attention. Would you rather they stop the ride and fix the problem(s) or continue riding with the risk of severe injuries and damages? We had a ride stall on us, but it was our own fault.
Scott
I am shocked that this event is deemed newsworthy; much less that it could reasonably strike anyone as amounting to an horrific event. No one was actually endangered (maybe just inconvenienced for 20mins). If the kiddos were responding irrationally, then that’s where adult mom and dad come in to quash the silliness and manage emotions. The gravest travesty is that no one managed to capture on video what surely could have become one of this year’s top memes. SMH.
Kristi
I got stuck for about 5 minutes right before the first dip on Pirates of the Caribbean during grad nite. The log literally stopped right as the pirate voice recording played and the log was tilted downward. It was dark and echoey, I could hear the other people ahead of us screaming. Although I knew what to expect, I would have been rrrrrreally scared if it were my first time on it
Soft Parents
Boo ho. They will forget that trauma the next time they stuff their faces full of food. Get back to us when one of your kids gets killed in cold blood. That’s real trauma. Sitting on a ride for an hour is no worse then plopping them in front of a tv like most parents do.
C
Got stuck with my kids on it’s a small world after all. Almost 20 minutes listening to the same song and watching the same little people twirling around. 30 years ago and I still can’t get that song out of my brain.
Chris W
Oh puh-leeze!
Jim
We were stuck inside It’s a Small World. That song made me want to scream.
Juli
We were stuck on Pirates if the Caribbean for a long time a few years back and the boats kept banging into the back of the boat in front of it – we could see the exit and they would not let us leave – just kept yelling at us and threatening us with expulsion but we got up as a group in the boat climbing over each row – gently helping each other as a group while the cast members just kept screaming to get back in the boat we all stepped out onto the platform – very orderly- they were screaming at me and told me to get back in the boat. One actually took hold of my arm and the terrified look in his eyes gave him away – his name was David. From Jacksonville- I will never forget him. My family stepped up and so did some strangers and said get your hands off her now – I had been a Florida resident pass holder for years and that was the end of my love affair with Disney- they were actually screaming- I can be dramatic but putting hands on us. I did not want anything for free – Just Awful. They are the worst. You want fun go to Busch Gardens.
Vinny
Be Calm. I find if my wife and I stay calm, usually the kids follow suit. We’ve been stuck on rides and we think it’s Awesome: we get to stay longer, woo hoo !
On a side note my girlfriend (at the time) and I were stuck on a ride while her ENGAGEMENT RING was in my pocket. I planned to ask her to MARRY ME after the ride was over. We sat on the ride an extra 30 min and I was nervous and sweating the whole time, I didn’t know that the ride would be so long. Well anyway she said YES and that was just about 16 years ago this October. And as a result of being stuck on that ride so long we both know all the words to ” THERE’S A GREAT BIG BEAUTIFUL TOMORROW ” from the Carousel of Progress:
(OUR FAVORITE RIDE) !
Steffan Coleman
This happens all the time I got stuck with my family. Hell they didn’t offer us a damn thing.
Angela
Sounds like a freaked out Mama that made it 10,000 times worse for her kids. Geez.
Dustin
Poor parenting at its finest. It takes Disney maybe 10 minutes sometimes to get to you because they are seeing if the ride is fully un operational. I’ve had rides break down multiple times. The only thing that was annoying was them yelling at you to put phones away because people will record. It happens, I didn’t go write about it and demand Disney provide me services, that’s stupid. Rule is to stay on the ride till you get assistance, calm your spoiled kids down, and stop making them panic.
CM
I would not consider that a “horrific ” event. The family whose toddler was killed by an alligator at the Floridian a few years ago was an absolute devastating & horrific event!
My family loves Disney and have had nice experiences with guest relations when needed.
Landon
Sounds like an over dramatic Karen strikes again. My advise is do us all a favor and don’t go back to Disney world the lines are to long as it is anyway.
Scott
We once got stuck for nearly an hour on Pirates of the Caribbean (in the 70’s). I don’t remember anyone suffering PTSD. But then again my parents raised children who would survive mildly adverse situations.
Jerry
OMG! I’m traumatized just from reading this article, after the sesame place (incident) I think I now have PTSD, and and need to be involved in the lawsuit, after all I’m looking to make a quick dollar myself
Matthew Lu
I don’t remember exactly when, maybe about 10 years ago.
My friends and I got stuck on the Matterhorn at Disneyland right at the last turn before you come back into the station.
We could see the exit, so close.😄
We waited for the cast members and past the time waiting playing card games we carry with us to pass the time in the queues. 😉
The only annoying thing was where our vehicle stopped was on the turn as I mentioned, so our vehicle wasn’t flat but tilted to the right.🤣
We were the last to evacuate as they prioritized the people in vehicles inside the mountain starting at the top as well as those on the hill.
Probably stuck for half an hour. Got in 3 games of Exploding Kittens during the wait.😁
Cheers,
Matthew
Charles
Sounds like she herself was panicking that could of triggered the kids. We got stuck on pirates one time for 30 minutes with small kids and the fog never went off and you could not even see the boats in front we all survived to ride another day.
Gerald
Why does the media waste their time on crap like this. Seriously is there nothing else going on in the world? Get real
Montoya, Richard, James
The hell with Disney and their not so secret gay agenda. Boycott that hell hole
Darren
Future snow flakes custom made by their mother.
Lisa
Omg. I was stuck on the “It’s a small world” for approx 20-30 minutes or so, maybe 50 feet from the end of the ride, but it felt like a lifetime as that horrible song kept playing and plyaing and playing – crushing my mind, heart and soul just knowing how close i was to salvation and sanity. It left me scarred for life. If I even hear a note of that song I curl up in a little ball and cry, rocking back and forth. Haha. Just kidding. I just never ever went on that ride again.
PabloHoney
Now we know why their kids are mental. Great parenting! “Our kids didn’t want to die while perfectly safe on the ride while it was stuck!”
Give me a break
Jah Know
Disney’s Dream Debased
Mark E. Smith
Danielle
First world problems.
Graspthenettle
I can’t help wondering, would the kids hsve worked themselves up into such a state if the psrents hadn’t made it seem so terrifying?
I don’t want to die? Don’t be silly son, we’re all fine, we’ll be off soon. Why don’t we go and get one of those ice creams you like as soon as we get down?
We wouldn’t have dreamt of making such a fuss, it would’ve been too embarrassing.
Jess
Exactly.
Dontcarewhatuthink
Three words…
First
World
Problem
Nickel
YES
Bel
People need to stop feeling so entitled. I’m so sick of people complaining that they’re getting screwed over left and right by people when just suck it up move on with your life it’s not that important people are dying out there. Your kid is not traumatized you’re traumatized because your kids didn’t get what they wanted cuz you’re like everybody else a helicopter parent. Kids feel entitled cuz their parents feel entitled get over it.
Amber
Her and her kids are wildly dramatic. I’m sure it was unnerving but uncontrollable shaking and an asthma attack is quite the overboard reaction.
Peter
Karen
Carolyn
Whether or not these children were traumatized by the event, Disney should train their employees to listen to and empathize with guests concerns at a minimum. If the parents were calling for help and expressed a child (guest) was experiencing a medical issue, there should have been accommodations made to prioritize their offloading and safety. Ignoring cries for help is very concerning.
On the flip side, ride rules are there for the safety of guests and cast members. Obeying the rules avoids other potentially worse outcomes. Remain seated & calm and ensure children they will be safe until assistance comes.
Had the family been injured offloading without assistance, they would be pursuing lead actions. Hopefully this isn’t going to be yet another money grab due to unfortunate circumstances. Hope all are well and recuperated!
Jess
I’m sorry, but your kids emotionwl distress were more than likely a reflection of yalls reaction. “Emotional trauma”? Wow. You should really reflect on the trials and tribulations your kids may face in the future and reflect on how you can make this a learning experience to not sweat the small stuff. You should also look up “helicopter parenting.”
Justin baehring
Sounds like the trauma was not teaching your children coping mechanisms and allowing them to have panic attacks and nervous breakdowns at minor inconveniences 🙄
TommyD
Lighten up, Francis.
John
Their kids panicked bc the parents probably panicked and caused that fear. Maybe control yourself next time. Creating these panicky pansy ass kids
Voice of reason
The horrific experience is the Disney freak show of wokeness , the entire park and company needs to be dismantled
Jbk
What a bunch of whiny crybabies. My family broke down in the exact spot for 30 minutes once while they fixed the ride and we stayed calm so our kids stayed calm. Kids are going on the cues from their parents. I’m sure this mom is a total Karen.
Leah
I think we’ve all been on a ride that has stopped for one reason or another during our lives. I know it’s happened several times for me and I know I have never panicked or experienced “emotional trauma”. I know everyone is different, BUT I think this family is just trying to get some type of attention. While reading this story I couldn’t help but hold back some giggles. It’s so extra! First off, my children wouldn’t be freaking out because I know how to keep them calm. Children pick up on our emotions in most cases, so I’m assuming the parents were freaking out, causing the poor children to freak out as well. I do think that staff should have reached out to the guests to inform them of the situation and help ease their mind, but regardless, I still think this family is just looking for attention and perhaps see what they can get out of Disney.
Bob
Yup! Ring of fire. Got stuck upside down for 15 minutes when I was ten. Where was our news piece and pay day!
Mrs Hirtz
Many years ago, I was about 16 years old. Went to Disneyland in California. The ride ITS A SMALL WORLD broke. Waited more than half hour. That darn music an singing never stopped!! I hate that song to this day. Lol
Julianne
The bigger story to me, besides the kids were too young to be on that ride and moms hysteria, is WHY do rides continue to malfunction at Disney? Other parks too. These rides are shut down all night, there’s no excuse for any of them to break down. A complete check of all systems should be done every single night. The parks are making billions, yet continue to have shoddy workmanship and hiring unqualified staff to run rides. They need to do better.
Ali
Sounds like she is very much over reacting. You weren’t dangling upside down and hanging on by one hand.
She is very much over over doing her tall tale. Seems like you were stuck for 20 minutes. They definitely knew you were there they were getting to you.
Calm down and stop being so dramatic.
Bob
When “the ring of fire” got stuck upside down at our town fair, for 15 minutes. Not one person looked for the person responsible. Just took some time for the blood to go back to where it was supposed to be. She definitely looking for a payday.
Tracy
Seriously this is so far fetched and exaggerated! We have been to Disney World multiple times and have had nothing but top service from everyone who worked there. Some people just can’t help overreacting and expecting to be compensated or given free stays. Ridiculous
Desmond Deez
Yeah I’m sure your kids are gonna have that “emotional trauma” as you put it for the rest of their lives, such a horrible experience having your rise stopped for a few minutes.
Y west
Her name should be “sue” cause that’s all she wants to do…I am sure there are different versions of this. Frivolous suits brought to the courts should have severe fines to the plaintiffs and lawyers.
Craig
I want the last 10 minutes of my life back. I’ll save you the trouble of reading.
Ride stops for 10 minutes, money grabbing nasty woman wants to set up to sue Disney because her kids had to sit in a log for 10 minutes.
Craig
You’re stupid upcoming lawsuit will cause more trauma for your kids, then sitting in the log for 10 minutes.
Nate
Any of you have the ring of fire in your city fair? Ours got stuck upside down for 15 minutes. Talk about a panic attack when blood is rushing to everyone’s heads.
Bob
Your kids are pretty messed up if they think that’s going to kill them, and it sends them into a fit. Maybe overreacting parents is the issue here.
colin
That is f’d up! That is pathetic that none of those cast people came to help! Also they didn’t seem to care! How sad!
Did she sue them for negligence?
Starr
This happened to me as a child except we were on the incline of the final drop right at the top slanted (Atlantis ride at Sea World). That said, im appalled she even let these children go on with those kinds of health issues. What an awful parent.
J
Why weren’t they all riding close together🤔I can guarantee that a manager would be spoken to..
Amy
I am wondering that if your kids are prone to that level
of fear , maybe that ride was too scary for them
to ride. Sorry you went through that but most everyone has been stopped on a roller coaster or some ride at some
point.
Max
So you put all 4 of your young kids on a ride all alone. You should go to jail for doing that
Polly
Yeah, STFU! That crap happens all the time! It happened to us when we were there in the Exact Same Spot! There was a log full of kids behind us that were laughing about it! You are raising 3 Useless Members to Society! Stop It! Rides Break Down, if they can’t handle something so small and insignificant you all just need to go hide in your safe space and never leave again!You’re just going for a money grab like a dirtbag!
Trei
OMG. Sounds like they were definitely dramatized. Perhaps they will need therapy for the rest of their lives. OMG. I am emotionally devastated right now.
Chris
Yes, it is not a new thing to get stuck on the Splash Mountain ride. We were on it in 2000 with three adults and six children for one and a half hours listening to An insane song perhaps Zippety dodah or something just as bad. All these frantic workers kept screaming at us to stay in the boat. Apparently, a very overweight rider did get out not realizing there were gear belts underwater and he perished. It was so traumatic for our children and the wife and mother waiting for us not knowing if we were okay.
After lots of harassing the window worker, we at least got a free photo. No extra ticket though for all our lost time. Disney is really stingy.
Dloch
Ok so we all know the b.s. get to the REAL story, how. much are you going to TRY, to sum for? Loosers
Ali
Thinking this family should go to Ukraine for their next family vacation so they can feel real panic.
H
The truest modern Karen. Get the hell over it. The ride literally just stopped.
Seana
Things do happen, therefore was protocol done when the ride stopped? Also, in a perfect world what would you want the cast members to do? Strangers consoling strange kids could be weird. Medical treatment is for the first responders and healthcare professionals.
Greg
Drama much?
Jorsh
Very glad to see most of these comments say how ridiculous this is! Yikes, these kids must not face very much in their lives if this is what set them off.
Bee2theGee
Dear God, lady. Children go through literal war, famine/starvation, horrific physical/mental/sexual abuse… Somehow I think you and your family will recover from being reclined for half an hour. The entire family sounds high strung and reactionary.
Justin G
This is exactly why our country is in the state it’s in…. You parents these days are so ridiculous! In the late 70’s/80’s we were told to shut it and wait. Mommy and daddy didn’t wipe our tears away or tell us we are so special because we were so brave dealing with such a traumatic incident..!?! I was digging ditches and working alongside grown men at there age. I would of given anything to be stuck in a awesome adventure ride for a hour instead of getting ridiculed and LITERALLY put in harms way. You want real, true successful kids……? Get the F*** out of the way and let life teach them.! But we all know you can’t SNOWFLAKE so we will all be looking for your next post on how your kid didn’t get the toy it wanted in its Happy meal and was robbed of a day of so called fun…… Just relax snowflake… your precious will be just fine AND you will be able to spew your half ass p**** opinions with all your other “poor me snowflakes friends” that got your back 🤦🏻♂️🤣
Justin G
This is exactly why our country is in the state it’s in…. You parents these days are so ridiculous! In the late 70’s/80’s we were told to shut it and wait. Mommy and daddy didn’t wipe our tears away or tell us we are so special because we were so brave dealing with such a traumatic incident..!?! I was digging ditches and working alongside grown men at there age. I would of given anything to be stuck in a awesome adventure ride for a hour instead of getting ridiculed and LITERALLY put in harms way. You want real, true successful kids……? Get the F*** out of the way and let life teach them! But we all know you can’t SNOWFLAKE so we will all be looking for your next post on how your kid didn’t get the toy it wanted in its Happy meal and was robbed of a day of so called fun…… Just relax snowflake… your precious will be just fine AND you will be able to spew your half ass p**** opinions with all your other “poor me snowflakes friends” that got your back 🤦🏻♂️🤣
Real problems???? LOL.
James truth
Soooooooo true!
Marty
Your kids were afraid of dying?? Dying from what?? Boredom?? The problem is poor kids such as these are at the hands of snowflake parents such as these here who fearmonger their children into believing that they really are in danger, when they’re not!! If the parents are doing this for a settlement then that’s even worse to be teaching kids to do and say say these lies for money!!!
Jeff
Should I call the WAAAHHHH-bulance??? 1-888-WAH-WAAH!! People and their want for attention and a free handout!! How bout moving on so the rest of the world can not have to listen to such whining
Marty
👍🤣👍
Marty
I honestly didn’t read the comments b4 posting my comment. I’m so glad people feel what I feel or vise versa.
This is how little snowflakes are made. They are groomed by their parent snowflakes into becoming cry babies that expect to get everything they want!!! To bad that there’s a lot of parents just like this all over the country, teaching their kids how to be snowflakes!!! PEOPLE DON’T LIKE YOU!!! SO STOP IT!
Smith
That has to be qualified, a lot of stuff in America should be complain about
John Mcphee
I’m sure everything will be just fine when the big fat Disney check arrives.
Travioso
Sounds like they were looking for freebies. Lol if the ride was stuck upside down or something then you have an argument, but stuck on an incline and all that fuss? The employees didn’t know what to do because nobody has ever acted like that before.
Nope
Omg. Traumatized!? You caused panic by being a spaz. Children read parental ques. And if you’re so delicate maybe you should try a cotton batting facility.
Steve
Bunch of drama queens screeching about nothing. It was probably more dangerous exiting the ride car than waiting in it for them to fix it.
Jon
Disney can’t help it if your children are p***ies.
Smith
Serves you right, typical Americans, crying because the imaginary, controlled danger they paid for GOT REAL,!!
Nickel
Accurate
Charlie
Got stuck on The Rise of the Resistance ride in Hollywood Studios once last summer right before the drop. Couldn’t be more grateful that it wasn’t mid drop. The operators shut down the ride as soon as the park closed, stranding everyone both on the ride and in line.
Dee
I am sure someone would have helped given enough time. However having two young children pitching a fit wrecked the nerves of the parents.
Nickel
Being stuck on a ride in a safe spot for 20 minutes versus being a child in Ukraine right now….
Mari
So ridiculously dramatic the drop itself is already scary why take your small children on it in the first place especially with asthma. Obviously seeking a hand out and trying to juice anything and everything possible.
Lena
This sounds so dramatic. I’m sure that maybe this was scary for this kids but this happens all the time. Emotional trauma would be me killing myself in front of her kids, forever changing the trajectory of their lives, but getting stuck on a ride is absolutely the worst thing I guess.
Carolyn
I was stuck on the rock ‘n roll coaster at Universal Studios a few years ago it wasn’t that traumatic, we were stuck on it at the steepest incline as well and it was hot and a little bit scary but I would not call it traumatic
80skid
Sounds like fun to me…..these people want money money so obvious and sad…come on people, take the video games and cell phones away from you kids…kids these days are such wimps.
Mark
After reading this story I can’t eat or nap. I’m terrified. I have been traumatized for the rest of my life.
I’ll take 2 all day tickets and a fast pass please. This might resurface at any time, probably every summer. Just leave them at will-call, I’ll feel better. Thanks.
Noah
I mean like kids are going to panic but this seems like to much I mean like if you try to calm them down it wouldn’t have been this bad and getting out of the cart I’m just going say it retard move, like what if it started moving again or you slip and fall into the track/river.
Kellie
Wow that is some professional level whining. Your kids must be terrified of everything! I can get the youngest being scared but “extreme psychological trauma” sounds like your making a Splash Mountain out of a molehill. You probably shouldn’t let them ride on elevators. They get stuck too and you’ll all die of fear before Fire could get you out.
Kray
I wish I could say I’m amazed at the callousness of people here in the comments, but most people tend to respond with blind judgement. This woman and her family went through something hard. It’s unacceptable they had to wait so long and never were addressed. What made matters worse is that no one who should have really listened and heard them did so. At least that is how they felt. Regardless of what may or may not have happened, their feelings are very real. It sounds terrible. My children would have been quite afraid as well, and probably would have not wanted anymore rides after an experience like that. Put yourself in their shoes and drop the cynicism.
Smog
Bro it’s literally just a stop, if that causes “emotional trauma” then that’s a problem, I can understand them not wanting to go back on the ride in the future, but if that affects their daily lives that’s kinda disappointing
StarWarsMom
We got stuck on Rise of the Resistance in the first couple weeks it was active. We were near the end of the ride and my son was 4 and totally bought in and thought Kylo Ren was really after him. He was shaking scared. We did have to lift the veil and tell him he wasn’t in real danger. This is on parents not cast members and his fear was more existential versus just paused on a ride. After about 20 minutes we were the last vehicle evacuated and they remained in character (Imperial officers, cold) and my kids thought that was the ride…. Until we used our FastPass 🤣 10/10 would do again.
Jesse stidham
This is not a “traumatic” experience and you shouldn’t be accommodated anything more than a free meal… grow the fk up snowflakes… you think being stuck on a ride is traumatic? Get over yourself Karen.
Shannon
They should have been accommodated right out of the park for endangering their safety and the safety of those around them.
Bobby Simone
Ummmm…. 100% looking for a payout from Disney. Take your welfare trash elsewhere.
Lauren Hocin
Our last trip was awful. We got stuck on about 4 rides and the intervention from the cast members definitely left much to be desired. It is very clear that many of the rides are in disrepair. One day the jungle cruise was down when we went to get on and that’s the day one of the boats was submerged with passengers on it! No one was hurt but I’m sure it was scary.
Christine
I was trapped hanging sideways outside on Test Track, in the hot summer sun. We were there almost a half hour before anyone came, and yes, we were yelling for help. Got a fastpass to reride but I didn’t want to get back on.
Kenneth Roy Kraft
Stick to Nascar. Less expensive memorabilia. I’m sure your children all have mullets anyway.
LaciJade Lopresti
I was on Space Mountain with my brother and sister in-law. We were in line right at the front behind a 16 or 17 yr old girl swinging her leg back and forth as the ride was coming to a stop. Before we knew what was happening a car came to a stop with her leg pinned in-between the wall and the car. Her leg was definitely broken. She was screaming at the top of her lungs. The employees were shocked and the next car came for a stop a bumped the car. You could hear the rip of her skin and more breaking of bones. I was 12yrs old at the time. I’m now 51yrs. The employees were panicked and some friends of my brothers and some fathers went into rescue mode. They called for help and my sister in-law held the girl as the lifted the car off the track. Now remember this was 1983 the safety protocols were very different. Buy the time they got the girl free there was an ambulance waiting for her. The girl was there with friends and had an attitude before she was injured. The employees could have told her to stop swinging her leg or they could have kicked her off the ride but they didn’t.
I hope those young child and everyone else whose been injured in Disney parks get better. The emotional trauma can be much worse than the physical.
Voltaire42
Why do you need four kids? Do you work on a farm? Do you worry about polio or some other cause of infant mortality?
Screw your selfishness and it’s effect on our environment.
AMomtoo
Agreed. Rides breakdown. What did they expect the employees to do other than fix the ride and offer the best remedy-fast passes for everyone
Frank
I can’t stand DW, but I gotta call bull$#!+ on this one. Emotional trauma? Asthma attack? Gimme a break. Sounds like the kids have learned to be entitled and dramatic from the parents.
Hl
This sounds VERY unlikely – was there any fact checking of this person’s story???
Justin
People need to stop raising their kids to think and act like every little thing that happens is a catastrophe. Sounds like someone is looking for a check…I think it would be hilarious if it was made out in Disney dollars!
Marjorie
I don’t understand how no one could do anything to resolve or acknowledge this family’s terror on a Disney ride.. being stuck on an incline like that for a long period of time, with no team member support or encouraging assistant with 3 Frightened little children is TOTALLY UNEXCEPTABLE!!!!!!!!!!! THERE SHOULD HAVE BEEN A BETTER RECOURSE, PROTOCALL, OR PLAN IN PLACE DURING THIS TYPE OF EMERGENCY.. and sadly people will CONTINUOUSLY go there knowing this has happened with no sympathy OR compassion for the families and Especially frightened children involved in this ordeal… I am personal Very Disappointed with Disney.!
Mary
OK Karen! 🙄
Jonathan
I seriously hope this was a sarcastic comment. Because marjorie, if it isnt, we all know your name is Karen.
Clark
People like you are the reason people like the parents of these children constantly whinge and complain. The rides do break down from time to time for safety reasons. Sitting in a ride that has stopped for 10 – 20 minutes (on and incline or not) is NOT trauma, it’s an inconvenience. Head over to Ukraine, speak to the families over there and then you will see trauma.
Mary
Could we be anymore dramatic? Get over yourself lady! 🙄
Jonathan
Sounds like this family is a bunch of pansies. Omg! You sat in a long for 20 minutes on a slight incline! You were so close to death! I mean, the sun could of burned you during that time. Or you know, maybe…. well…. no i can’t really think of much that could of happened. Except us all having to listen to this bs karen complain and try to make it sound worse than it really was. Truth is she’s just pissed off the ride broke down on her and she wants a payday for it. Cant blame her 100% but damn does she really gotta do so at her own families expense? The husband will not be looked at as a man anymore. Yhe children will all be made fun of (rightfully so) and she will just make it even more obvious how ridiculously stupid she is. So I guess karma will pay em back before its all over.
Tommy
Please stop looking for a handout rides break it happens your kids weren’t scared to death they went on the ride !!!! Being stuck less scary then the real drops!!!
J
That’s barely a roller coaster. Your trauma is your problem, not the parks. Maybe don’t take little kids on rides if they can’t handle it. 1st world problem right there. Change your name to Karen
Eric T Grondahl
Unreal. God have people become soft. Oh no. The ride didn’t run for 10 minutes. You’d think someone fell out and died in front of them with all their panic attacks and other BS.
Kasey
I’m an annual pass holder and have noticed how horrible the staff at all the parks have been since they reopened from Covid. I don’t know if they changed the traditions training or what but they have forgotten what it meant to give that Disney guest experience completely. I live here so for me it’s easy to move on when having a poor experience but I couldn’t imagine going through some thing like this after spending a fortune (that some people save up for years to be able to come here) let alone get treated like that afterwards. Very disappointing Disney, please get your employees to buy in to the Disney magic that you’ve executed for all those years before Covid!
Me
I was stuck in It’s a Small world for over an hour…. The song looped….. I was a kid…. I’m not traumatized just hate that song hahaha
Lisa
Walt Disney has destroyed the legacy! There new images is sickening an disgraceful by push the gay agenda on everyone especially kids! This is mental abuse! Kids today have enough to deal with! The country is the worst it’s every been since old George was in the was president! Kids are the ones that suffer the most by the high prices to everything trickles down to the kids which cuts out their extra curricula activities, no Christmas for a lot,no birthday party’s or
Gifts, etc! Then to have this Disney 💩 force down there throat an everyone else is the worst selfish, arrogant, narcissistic self B.S they are doing! I hope Disney get shut down l, stocks crash, an all of them out of a job! Karma’s a B
Shannon
Clearly your kids were too young for such a big ride of they wreaked more havoc on the ride. Also, why wasn’t an adult next to each very young child (all of them) in order to console them. Magic Kingdom has dropped the ball in customer service in recent years, but exiting a ride broke down is highly stupid and dangerous. You could have been killed or harmed your children. If your child was having an asthma attack, why didn’t you call 911? I side with Disney on this one. You have no idea what they did or dod t do incorrectly, the rule is always to stay on the ride, seated, and wait for directions.
Tony K
I don’t think you understand real “trauma” if the worst thing to ever happen to you in your entire life is a ride at Disney broke down on you.
John
I was at Disneyland early 2022. I felt disappointed and that the park was going downhill. I had the feeling of being at a local theme park. The rides were constantly breaking down and in most rides Parts were not functioning properly. I will not go back anytime soon.
cassandra
this reads like satire. this can’t be real lol
Nancy
I was on the ride inside the cave.
It was stopped for about 2½ minutes, and then I saw a family walking around. We were then evac’d *because* the family decided to get out of their log. But yeah, don’t talk to anyone but the person complaining… That’s a great way to run your website. 🤷
Hank
Oh wait wait a second yall, don’t you see the mom here is just trying to teach her kids some good life lessons. Because she has her rights and was entitled to do it and i bet she even said something like this to her kids before starting in on the cast members.”pay attention yall you might learn something”.I bet she raised total disrespectful hell at everyone only trying to get something for nothing. If there was a dad present or baby’s daddy. He is just there for the show as well.
Porcha
Some of you are ignorant and it shows you were raised by some ignorant people !!! How do you call a CHILD names and tell this parent how traumatized her children aren’t?! How dare you?!!!! They were 5..6 and 7 for Christ sake!!! How reserved should they have been in that situation?! They should’ve received directions and been reassured when it happened and this would’ve been a lot different. I pray you all never encounter anything that you fear. Smh
Jack
Family are just wanting a law sue to get money. Kids sound like wimps. Nothing dangerous about a ride coming to a stop. Family needs to lose their composure. If there was an eminent threat, the Disney Fire Dept would have been there ASP.
Tee
What kind of nonsense…?
You’re literally just sitting in a boat. The only thing “traumatic” would be listening to the song over and over until the cast came…
Like the time my family and I got stuck on Small World.. Nightmarish.
Clark
If your children were so traumatised, why do you spend the next few hours chasing cast members looking for something for free. Get over it, stop whinging and move in.
Oh – and you need to toughen up them children.
Emily
This doesn’t sound that bad. They were on the incline at least, not the drop. My dad and I, and a few other guests, had to walk through Test Track once when the power went out. It came back on and the car started moving again behind us while we were on the outside section where it accelerates to 80 mph. There was time for everyone to get out, but just in case we all started sprinting. I don’t know if we were in any danger, but in the moment we were kind of alarmed lol. But then we all just laughed about it after. I’ve also been stuck upside down on one of the loops of Rockin’ Rollercoaster. That wasn’t so fun, but I stayed calm about it and here I am. You ride these rides as much as I do, it’s bound to happen to you a couple times.
Pam Rossi
We had a very similar incident at WDW in Orlando. On the Fast TrackCar Race, the ride stopped inside a tunnel. 15 minutes strapped inside, my son started having panic attacks, so I burnt my seatbelt off and got myself and him off the ride!! In the middle of a track inside a tunnel. No cast member showed up, we could have all been killed. I should have sued WDW for this horrific experience. They did nothing about this but offered free merchandise. What a horror this was!! Never ride any ride that is inside, because no one cares if you lose your life!! Pathetic….
Alicia
You BURNT the seast belt off and you’re worried about being killed?? You could have caused a major fire! When one car stops they all do
So how exactly would you have been killed. So dramatic for no reason. That is what’s pathetic.
Havok211
You sound almost as bad as the people in the article. Get a grip
Brent
So I take it they didn’t ride the pirates of the Caribbean or the haunted mansion afterwards.
Alicia
😂
Your mom's side piece
I think you’re kids are going to have a hard time in life if they can’t handle a simple breakdown of a ride. How are they going to hold up when something actually traumatic happens? Kids are so weak these days, being raised by soy eating parachute parents. Sad.
Tarsey
This family probably has the same amount of trauma when waiting in line at the grocery store.
Alicia
What a ridiculous over reaction. If your children are that sensitive at those ages you have failed to teach them how to handle life. This is a reflection of our world today. Sensitive, over-reactive, easily offended people teaching their children to be the same way getting angry that regular well adjusted people don’t buy into their insanity. The future looks bleak.
DLFan
I got stuck on an incline on Splash Mountain, but on that first short one before the first drop. I’m am able bodied adult with no kids with me. I was fine, but I can see why this would be scary to kids. SM is a story played out and this is the climax of the story. The stress from the story and then getting stuck?!
That’s pretty scary! They should have been compensated with meal vouchers or something that would have calmed down the situation. Disney is like my experiences with FedEx. They are great until something goes wrong, and when it goes wrong it’s really wrong!
Barry
Just a money grab! Mom knows she can get Disney to settle on a lawsuit! Take your kids to the zoo next time
Barry
Just a money grab! Mom knows she can get Disney to settle on a lawsuit! Take your kids to the zoo next time.
Katie
I’ve been stuck multiple times. Sometimes it takes longer than others to get off. It depends on how many people are on the ride that they have to get off. Their priority is safety. As a parent you just tell your kid what’s going on and your job is to turn it into an adventure (“we get to see behind the scenes that other people don’t get to see!”).
John
Your kids aren’t going to make it through life very well, and you need to up your parenting game. This was an opportunity to turn something bad in to something good. Instead, you turned your children in to victims and affirmed to them they are not strong humans. This was a pivotal moment in your children’s lives to become strong people, or weak victims. You chose weak victims. Whatever you gotta do for the spotlight and a pay out though!
Mickey
It appears you have turned your kids into wimps.
Well done.
Kimberly Schmidt
I was stuck for close to an hour on the twilight zone ride when I was 10. Only thing they offered, was for us to go back on it. Now, I have the worse case of claustrophobia due to the trauma and fear that I was never going to get out.
Joey
Not Disney, but we got stuck on 6 flags New England superman rollercoaster while going up the big hill. For about 15 minutes facing upward and the sun was brutal, but we just kind of laughed about it. The ride was full, and I don’t remember anyone complaining about it. Sometimes that stuff happens. Don’t like it? Don’t go.
S
Exact same thing happened to me on the same ride a few new years’ ago. It took them 20 minutes to get us off the ride, no apology given and they escorted us off and around back behind the park and gave us a fast pass to skip the lines for the day. After waiting 4 hours to ride the log at splash mountain, we were so exhausted and distressed we left before the fireworks even went off. Horrible experience and would recommend no one go there, ever.
Steve
What a bunch of BS. Trauma, horrified, terrified…if your kids and more importantly the parents are that fragile than stay at home and don’t have kids
Bj
We were “STOPPED “, @the top of “DANTES INFERNO”, @Busch Gardens, many years ago, as the ride was on a steep incline. Staff immediately came & helped all riders, off the ride, onto a staircase on the side. We had to walk, “behind the scenes”, thru the area, where there’s normally, “FIRE”, so, it was very hot, but no issues. We received passes for return visit.
Mom
Her version of what happened seems pretty fabricated. I highly doubt those children freaked out the way she claims. Only time kids panic is when an adult panics and causes chaos. I am guessing she is to blame for the “trauma” her kids went through.
JC
Typical for the current mentality of society. The slightest of inconvenience and their entire world and life is destroyed. The over dramatisation of every aspect of life by these people is the result of too much time watching TLC. Always looking for handouts.
Lil
I was stuck on that 2019 halfway up that last incline. It took more than 20 minutes for CM to help evacuate, attending to those on the flat part first. Their immediate attention should be to get anyone on those hills off before ever attending to others. I can understand this woman and her children’s panic and subsequent anger. This incident is unacceptable as is the CMs failure to act quickly.
dennismhac
THESE are the types of people who go the extremes to get freebies and handouts and totally ruin it for everyone.
This parent failed as a parent at the most important time her children needed her leadership. Instead blames emotional drama which enforces this behavior instead telling her kids to chill because this sometimes happens in life.
Ang
When I was 10, I was stuck on the free fall at 6 flags alone (there were other passengers but not my parents) I made it through and ended up having a great story to tell.
Gabby
My family and I also were on Splash Mountain years ago and it broke down on the drop.
The music was blaring so loud once you aren’t moving. No directions then either but it wasn’t traumatizing to sit there, other than the music blaring in your face
Joe
What exactly were the children traumatized by? The parents should have done a better job reassuring their children that everything was going to be fine, seems to me that they are raising children that are going to need safe spaces all their lives because they are going to be traumatized or offended by the most trivial stuff and they can thank their parents for not teaching them have to cope with different situations without freaking out!!!
Tyler
Don’t see how this is traumatizing. Must be a leftie looking for attention and something in return.
Christine
Poor kids….poor parenting. These children will grow up having no skills to deal with anything that comes their way.
Havok211
Sounds like a bunch of kids overreacting and a pissed off mom who couldn’t control it
Max
It sure seems that the number of children someone has is often directly proportional to how much they shouldn’t have ever had any. The worst people/parents having the most kids is all too common.
Megan
“Trauma”? Are you freakin kidding me? These people obviously don’t know what trauma is, and they should be grateful for that! I too have been stuck in this exact situation, and nobody freaked out, because we were taught how to conduct ourselves rationally, something this person obviously has not bothered to teach their children. Kids can learn how to not freak out and remain calm; it’s a valuable life lesson because unexpected things will always happen. If you think it’s “trauma” every time life surprises you, you’re going to have a terribly difficult life. This person is just teaching their kids to blame the world at large for life’s little disappointments. This is NOT trauma.
N
There was no trauma Noone was hurt. Sounds like someone looking for a payoff
Megan
I feel more sorry for the people stuck in the vehicle with these wailing children and the obnoxious parent coddling their tantrums. The ride not moving for a few minutes might be annoying, but being trapped in a car with these people could ruin your day.
N
There was trauma but Noone was hurt. Sounds like someone looking for a payoff
Megan
Little kids being upset is not trauma. It happens all the time when kids don’t get their way. It’s a parent’s job to calm them and teach them how to teach appropriately. Parenting fail. Not trauma.
Megan
How to “react” appropriately (damn swipe)
Nicole
🤣🤣🤣
joe
lol your kids are babies
Axle Kope
I experienced a very traumatic situation at WD World in Fla.
I was 31 years old, and had nightmares for several months after.
We were on our honeymoon, and decided to go to the park one day.
We got on “It’s a Small World” as sort of a break from the fun rides. The ride suddenly stopped, but those d*** puppets just kept on singing. For over an hour. To this day, just thinking about that song brings back the trauma.
Kc
LOL
Surae
I was on the flume on the Disney Dream cruise ship. When I reached the bottom I had difficulty getting out of the rubber boat the attendant did nothing to help me but kept telling me to hurry up that people at the top were waiting .. my three young grandchildren had to help topple the boat and we were all in the water
Kc
Either way those kids are being raised wrong. Too weak or sue happy…mother needs parenting classes or something
Stephanie
😂😂All this story shows me – is these poor kids do not have emotionally intelligent parents to guide them. As parents we are supposed to TEACH our kids how to handle uncomfortable or tough situations. These are the kids that grow up not knowing how to handle any adversity in life. I would have been talking my kids through it. Pointing out how much we can see. Let’s play I spy – we are safe nobody is injured and we will get down soon. I would NOT have gotten angry with people in cartoon costumes for not rescuing us!! 😂 How embarrassing
Kc
Ps. The grandma and kids in water is an awesome family story, sure your still laughing at it! Thanks for sharing
Daniel Botsford
When I was at Calgary Stamped on the cat and mouse wirl wind rollercoaster the ride broke down really fast and I hit my nose on bar and got a bleeding noes and I was shakey and there were no staff to assist me and after that experience I went back on a rollercoaster again and when I was at Galaxy Land in West Edmonton Mall I was on The Drop Of Doom when the ride is about to drop in mid the air the ride broke down really fast and whem it hit the ground the whole car broke and there where no staff to assist me and after that experience I never went back on The Drop Of Droom again.
Vanessa
I can’t remember if I was at Disney world in Florida or Disneyland in California, but when I was in elementary school I rode the pirates of the Caribbean ride with my aunt. I don’t know if I was too small for the ride, but I remember them not being able to lower the bar all the way down over my lap. At the end of the pirates of the Caribbean ride, there’s a drop and I flipped over the top. My aunt had to grab me by the waist and pull me back in. I was terrified and I remember her being pretty shaken up, asking me if I was okay. That event traumatized me until I was in high school and even then I was scared to ride rides and only did because my friends would force me and thought it was funny to see how scared I got.
Anonymous
I wanna say it was 2017 I was trapped on space mountain with my best friend for an hour in the dark. We actually laughed it off but it took an hour for them to get the ride going again. We ended up riding it again even though it broke down the first time we went on it lol.
Renea
This “account” sounds a bit far fetched. I will say that the mother should have calmed her children instead of becoming hysterical herself. The self serve situation of the father was wrong and he endangered himself and the children.
Gretchen
Wow, the insensitivity on here is amazing. Clearly no one either has kids or sense. I found that incident to be unacceptable. Hysterical children (its an incline, folks, anxious moment, no instruction, waiting, wondering…) who might be dehydrated, need a bathroom…just unacceptable. Poor management on Disneys part. Blaming the customer for wanting to end his childs agony is unbelievable. Shame on Disney.
Rae Ann Cubbage
My husband, myself and my 3 boys were trapped in the giant ball at Epcot for almost an hour. It keeped stopping and jerking while riding, then it stopped altogether. My 1 son was 11 at the time and suffers from extreme anxiety and depression. He was devastated and having a panic attack.
Cast members and managers offered no help and never talked to any of us when we asked what happened.
We haven’t been back since..
Bill
Good one less person in line
Hope
The parents were probably freaking out themselves, sounding negative and annoyed with the cast members and the situation. Kids following the parents emotional lead. If the ride stops u say “whoa cool look we’re at the top!” Not “oh my god what’s going on? What’s going on?” Poor kids ofc emotional distress sucks but lol that’s self inflicted distress. All the ride did was stop. Like a Ferris wheel! Lol
Terrell
Lol I can see that family right now floating in the water crying. The mom orchestrating the chaos that’s to funny.
ANN
I have never been to either Disney Park and after reading these accounts of how many folks have experienced rides breaking down…….not sure I want to go. Feel bad for anyone having to experience this. 😕
Waltham Disney
I’ve been stuck on a ride at the top of the incline a few times… you sit and wait for further instructions no matter what. You are safe until told otherwise. Usually the ride goes back in a reasonable time and manner
C
This woman sounds like she wants attention and free stuff. I’m sickened that so many people act like this. I find it hard to believe that the staff members were doing “nothing”…they were clearly following protocol and keeping guests on the ride until it was up and running again. If there was a true medical emergency and a child was actually having an asthma attack, the staff would have acted accordingly; I’ve witnessed and experienced Disney staff members successfully handling emergency situations multiple times. Paramedics would have been called. This woman put her own family at risk by taking them off the ride! I feel bad for her kids because obviously they will grow up having no coping skills and think that it is ok to try to look for things to complain about to get free handouts.
Stranger
Sounds like someone is Overexaggerating their experience so as to create a huge lawsuit against a large company
Jeff B
My first inclination is to suspect hyperbole and an impending lawsuit for stress and PTSD. I hope I’m wrong, but 8m suspicious
YourStupid
Suck it up buttercup!!
J
Omg talk about whinny and crying, looking for free handouts b/c of a small incident.
I’m sure her kids will not be devastated their whole life, they were most likely fine an hour later.
This sounds like a Karen to me…..
Jennifer evans
Ukraine is literally under attack. Children are dying. And her version of horrific is being stuck on a ride for a little while. I’d like to tell her a thing or 2 but I’d definitely hurt her feelings.
McGiggles
They’ll be alright. Stop building everything up to some huge emotionally destructive thing. Got stuck on a ride at Disney land. 1st world problems for sure.
RD
Un. Real. What a bunch of freaking babies. Be a damn adult and work through it. I’m sure this was not a planned breakdown. Wahhh. I want attention. Wahhh. I want more than what was offered. Wahhhhh. Pansies.
Ashton
Funny enough my brother, Grandma , and I got stuck on splash mountain in the same spot about 10ish years ago now. No cast members came to help us and eventually got all the ride logs back to the loading bay. They just gave us fastpasses and said “sorry for the inconvenience ” they didn’t do anything to help us. After that day we wouldn’t go back on that ride until 2020 when my baby sister was finally tall enough to ride. And we had no issues that time.
Jesse
I’m so tired of people looking for a way to sue everyone. If you can’t handle real life just stay home. Would be better for everybody
Brian
These kids were understandably very scared, but not traumatized. Fear and trauma are not the same thing and ignorant claims like the one this irresponsible diva mother is making is offensive to people who have suffered real trauma.
Debbie Castelliji
My Sister and I were on Magic Mountain years ago, suspended in mid air, when the ride suddenly came to a complete halt. My Sister was screaming her head off and biting the back of my head! My Mother and Grandmother already were waiting for us for over an hour and we didn’t get off the ride for another hour and a half. They didn’t do much to calm us, either.
Nicole
If the ride was stopped vertically I think it would be more traumatizing trying to get out of a ride vehicle that is essentially upside down rather than wait for help.
Upton O'Goode
Entitled b*itch.
There isn’t a chance in hell that I would stay put in a ride if my child is having a panic attack, or an asthma attack. It isn’t anyone else’s child but mine, I’m going to get my ass up and take care of it, and not depend on a barely older than teenage staff member who probably just got hired at an understaffed theme park, and probably doesn’t have any of the experience necessary to handle a situation like that. Also, it’s Disney protocol that if you are on a ride when it breaks down and they can get it fixed in under an hour that they have the people on the ride wait on the ride for safety reasons. Anybody who’s been to Disney more than a handful of times has either experienced this, or seen someone who has experienced this. I know several people, myself included, who’ve gotten caught on a ride before for longer than an hour. I could tell you so much about the bees in Epcot 🤣. (From the land of imagination ride) Figmint and I got to spend almost 2 hours together. At the end of the day, being broken down on a ride in Disney world is still better than not being in Disney world.
Janet
Those kids were too young to be on that ride, and the ( hysterical) parent was to blame.
Tam
Lady!!! GET OVER IT! You sound like a fu@#ing idiot!
Oh I’m so sure your kids are scared! Pffff
Always money hungry sue happy lowlives out there!
How about this…GET A JOB INSTEAD OF BEING SUE HAPPY AND CRYING VICTIM!
OH AND IM SURE YOU WOULD HAVE MONEY OF YOU STOPPED SPITTING KIDS OUT!
GOD,I really hate people like this!
Julianne
A little overreaction for a Disney story about complete strangers. Hating people you know nothing about is demented.
Tonya Davis
Yup. Last year on the space mountain ride. We’re were stuck. The 1st personnel went by us without helping us. I panicked and injured my legs and knees to get out to assist my daughter and Husband. I had to have surgery. It was horrible. My daughter refuses to ever go back.
Ash
What did she expect them to do? Give them a free vacation? Yea okay. Lol.
Gary L.
It’s been almost 25 years ago, but I and my then 11-year-old son were trapped for about 45 minutes in the It’s A Small World ride at Disneyland. No trauma, just a delay.
Kevin
Just riding on It’s a Small World is traumatic, the first time I rode it I wanted to jump off and swim back.
Ward
Seems a bit dramatic to me…I’ve been stuck on rides before with my kids when they were young, one of them also had asthmatic issues, on the very rare occasion we got stuck my kids thought it was exciting and cool…and wanted to take lots of pics…not one of them ever ‘freaked out’.
Donna Phillips
I was stuck on the monorail on time. The only problem it caused was running a late to meet my family for dinner. But my first question is I can’t believe kids at those ages would meet the height requirements for all of their mountain rides which is 40″.
Matt
While that does suck to be stuck for that long, it is just a log ride. It shouldn’t be all that traumatizing or “horrific”. That would be seeing a ride fail and seeing people flung into the air, this was more of an inconvenience. I hope your kiddos are ok, and maybe it should have handled a little better.
Céline
First thing that comes to mind is POOR CAST MEMBERS 🤣🤣🤣 these things happen all the time in theme parks, that’s just the way it is… and yes sometimes the log or else will stop when you’re above a drop, so just stay put and enjoy the view 😂 and for sure they were addressing the people waiting in line first… cause when you’re on the ride, you can anyway not go anywhere else 😂 at least they were seated with a view. There are worse places to be in this world.
+ If your kids can’t handle that, maybe they are too young to ride Splash mountain anyway…. And when parents lack common sense then…well😏 that’s another issue. I’m sure this family would enjoy their vacation much better in another environment and leave Disney World for people who actually enjoy it. ✌🏼
And well if that’s a scandal, I wonder what these people would do in a real tricky situation…? 😅 GIMME THE FAST PASSES IF YOU DONT WANT THEM!!!🤣🤣🤣💪🏼
Bill
Love it
drew
Needs more emojis. I can still make out the few words that you stuck in between them.
andrew
Of all the comments your left here and it was a LOT, not a single one of them are positive. So fragile and salty
Bill
If they are so traumatized, Maybe as a parent you should actually (I know it’s tough) put down your phones at dinner and discuss (TALK) about their day and know their fears….. I am also sure NOBODY read the “WARNING SIGN” about people with health problems before getting on the ride!!!!!!
Kevin
I used to love Disney World, it was once magical, and it felt like the cast members actually cared about you. Now it’s just a big money grab, the mouse only wants as much money as he can get from you. It’s overcrowded, and half of the people there are self entitled chunkies riding on scooters with turkey legs hanging out of their mouths.
Joe G
Bawahahahahaha!!!!!
This makes me wonder how we are going to survive as a species when things actually get bad.
The upcoming safe space adderall fueled generation is going to put millennials to shame🤣🤣🤣
I remember being stuck on a chairlift halfway up the mountain for hours as a kid. We would sing and tell jokes to pass the time u til it was fixed, panic attacks in children was not a thing in the 80s. Neither were seatbelts, helmets or pads when biking and boarding.
Today’s generation needs too toughen up.
Imagine drafted children of today storming Normandy 🤣🤣
Kevin
In 2014 I was on Splash Mountain with my three children, the ride broke down when we were near the part of the ride where the beehives are. After about 15 minutes a cast member unlocked our seats and we had to walk out of the ride. We loved that experience of seeing the ride with the lights on and walking through the “secret passages” out. My kids still talk about how interesting that was, but now I am thinking I should brainwash them into believing it was a horrific and traumatic experience. I’ll see what my lawyer thinks.
Chandler smith
We just recently went to disney world and at magic kingdom got stuck on a ride. It was pirates of the carribean. The workers actually announced it within a few minutes and got all of us out within 30 mins. Of course we received a fast pass. But it was like our 2nd ride and it made my kids scared every ride would break down. We still had fun. It does seem every ride breaks down atleast once daily tho. Which isn’t very good. Especially when paying so much to be there. Plus extra for genie plus.
ArianaV
What exactly did you want from them??? Money??? This was very dramatic and you’re kids were old enough to not panic I’ve been on the ride if your stuck at the top it’s not that bad. Then you didn’t even stay put???? My little sister was 2 when we got stuck on pirates of the Caribbean and she didn’t even freak out and we had to climb over boats to exit.
Christie
Probably not to be blamed for trying to be responsible parents.
Daisy
Check the security footage. I’ve seen too many lies to get freebies to believe people anymore.
Marge
Yes I have and I was a young teen at the time. I’m sorry but rides do break down and if these parents know their children are the type to panic on thrill rides or have medical conditions that may be triggered like asthma then they really shouldn’t be taking them on extreme type “thrill rides”. Disney is one of the few places with verbal and written warnings about not going on these type of rides if you have health issues. Plus dad could of made things worse climbing out of the ride, he could have gotten seriously hurt or someone else on the ride. Gees
Sara
Yes I got stuck at the very top of Mickey’s “Fun” Wheel for about 40 min and experienced something similar in that there was no announcement or communication and I had panic attack and had to lay down in infirmary after to calm down. Thy gave me 6 fast passes nothing else. They need a better system to communicate like having speakers inside all ride vehicles. My tiktok about it is on @sarandipity108
drew
Ew, spam sucks and I hope you need to buy followers to look like you have any friends online. People that produce stuff for tiktok stink like yesterday’s garbage.
I’m also very happy to know that the young people have no idea how html works and that your link got eaten by the site.
Yeet
Oh my God this woman is the actual embodiment of Karen stop overhyping the situation to Trying to get Attention
Christie
When I was in high school we made a trip from North Carolina for a special school field trip we had been saving up and doing fundraisers for for months. I don’t remember the ride, but it was new and yellow (circa 2000). We also got stuck on Space Mountain. Being high school students we were annoyed but made light of it. Space Mountain only stopped briefly and we actually liked riding through with the lights off and just seeing the roller coaster itself. They let us ride again. The other ride i don’t remember them doing anything to help us. Seems it’s a common occurrence there. I’m sure any kids there could have been frightened. I’m so sorry this happened to those kids.
Jen
It’s your choice to ride any of the rides. No one forces you. That’s all on you even if it happens to break down. Maybe those kids were scared in the first place bc that ride is geared toward older guests. Maybe they were too young for that attraction. Idk. But everything is subject to flaws and in this situation or any situation where a ride breaks down no cast member is to blame. They do what they are told to do but take the heat when bad things happen. And Disney always makes good for any & every disgruntled guest. I think this lady just wanted to cry about nothing seeing as how she is the one to blame for putting her kids on that ride in the first place.
Gary Pierce
Kids are gonna grow up pansies. Parents are attention seekers. Kids are gonna follow in footsteps. That is what is wrong nowadays.
TJ
Wahhhhh.
Laura
I was stuck on the pirates of the Caribbean ride with my mother. We coped well and thought it was funny, despite having to listen to the same bit of increasingly annoying character repartee over and over and over…if the adults stay cool and treat it like an interesting adventure rather than a catastrophe, little ones will follow suit, and it will become part of family lore and reminiscing later. The misadventures always make the best stories!
Philip
I remember goin to Disney as a kid about 30 years ago and cast members and everyone at the Disney parks made it feel like magic. I was in Disney with my family last year and cast members could care less about you and the kids in the park . Me and my family felt all they cared about is money. I will never go back
Fidget
I got stuck on Space Mountain on Grad Night a hundred years ago (1979). We were going up and it stopped almost at the top. Stuck for about 5 minutes. Stairs were parallel to the track. Cast member climbed up and told us to exit down the stairs. We climbed out and went downstairs in the dark. We were in dresses as we were told to dress up too! But we were 17 and 18 and felt invincible so it rolled right off of us. 20 minutes later it was up and running with us on it.
Kay
And people spend how much money to go to the place. I would expect better than rides constantly breaking down.
Jax
Your kids will get over it and will likely only remember you showing your butt trying to get free stuff. I can’t even believe you would even think to get out of a ride vehicle on an incline without a cast member there was a good idea. They do track walks and test ever morning to make sure everything is running properly, what if that speaker had malfunctioned in the middle of the day and you weren’t able to hear them start the ride again. He could have been killed. You weren’t the only boat on the incline stuck. I think some people need to learn the difference between just being scared and actual trauma.
andrew
Chances her story are overly exaggerated is extremely high. Perhaps we can get the camera footage if she was telling the truth or just craving for iTtention and freebies
Kathy Shattuck
Hey Walt, I can show you the exact “trauma” two young children have when a log ride comes to a complete stop in a vertical position. And these TWO YOUNG girls were on the log ride all by themselves.
I have a video of how brave they were during the entire episode. Even when the crew decided to drain the water from the ride and let the log free fall down the tallest splash descent 😳!
They had admitted they never tried it before waterless and with people in it.
I put a stop to that idea and made them go up and get the girls out.
But needless to say, they were fine and we enjoyed the rest of our day. We didn’t even ask for a HOT DOG!
Salina
Walt is dead sir.
Rebecca Cox
I have been stuck too many times to count on many rides at Disney and it’s NO BIG DEAL. Seriously, it’s a running joke about where we’ll get stuck this time on splash mountain. Karen just wanted to make an issue out of nothing. And your child screaming “call 911 I don’t want to die”? If that’s true, and I mean a big if, that would have been a perfect time to explain that sometimes things happen and it’s not a big deal. Tell them no one’s dying and try to do things to occupy and calm them like a decent parent! Not flout the rules and then berate anyone you can find while your children are onlookers to your behavior
Mike C
What a joke. It took 10 minutes of “Not MOVING” to realize the ride was down, took another 10 minutes to decide to “exit the ride vehicle without assistance” and the kids were screaming “I don’t want to die”…… what trauma…. maybe if the parents weren’t complete utter morons the kids would have been told to calm down and chill. There was no safety risk until they left thier ride vehicle, completely ignoring the instructions to remain seated keeping hands arms and legs inside the ride vehicle “AT ALL TIMES”. This family not only should have left, they should have been thrown out for puting themselves, thier children and other guests at risk when they choose to exit the ride midway.
Julie Ashley
We too were riding the Pirates of the Caribbean 6 years ago. It broke down as we were trapped in our boat. They came on the intercom and stated “please stay in your boat and don’t get out” !! We were trapped for over an hour. We watched one group leave their boat and disappear behind the scene. We were later directed to get out and too walk behind the scenes. Were asked not to take photos. Once out they gave us a few Fass Pass and some ice cream and apologized. We still talk about it.
Megan
I have never been stuck on a ride there tbh, I think they over reacted a lot. She’s just a mom who was concerned for her children. But her going to a journal to publish her “horrific” event was literally her kids stuck on an incline with her and husband and the ride stopped. I’d be more worried if they weren’t strapped in.
Nicole
The mother caused the panic. I’ve been on dozens of rides when they freeze up like this, and I’ve worked at these parks before. It’s completely unavoidable by the staff when a ride malfunctions. The first line of action is to remove all bystanders from the area, THEN they will come assist the people stuck on the ride. These giant machines have issues and they tend to occur while the rides are in use. They were never in any danger! The mother of these children caused the scene because she didn’t calm herself down and relax. When a mother is panicked & almost in tears, her children are going to panic 10fold worse. If the mother would have just calmed down then the children would have been fine. I will repeat, this type of situation happens all the time and is 100% unavoidable. They were not in any danger! The problem was the way the mom reacted, causing her children to go into a state of utter panic. I can guarantee you that this mother puts her children in this state of panic every time anything goes wrong in their lives 🤦🏽♀️ She is just looking for attention…. over-exaggerating the entire situation 🙄
Neillyd
The bigger lesson to be learned here is to not raise your children so incredibly weak and soft. I’d hate to see them in a thunderstorm, or if a movie theatre was chilly. This is an utter cry for freebies. I can’t blame her for that… Disney with 5 kids, who wouldn’t want some $$ back!
Holly
Love me a good ride breakdown, extra time in the ambiance? yes please! We had 1 trip in 2014 where it felt like all the big rides went down- while we were on them- INCLUDING Splash, which went down for about 30 minutes while we were on it. I see someone looking for money in this story…js.
Soma Azul
Clearly gearing up for a law suit.
Becca
This is what happens when you raise children without teaching them that things happen and how to deal with both good and bad experiences. We have been stuck on far worse rides than splash mountain. You remain calm and instruct your children to do so. Barring some sort of mental health or disability, this is not that serious. Rides stop, it happens. It happens daily. If this isn’t something you or your children can handle, don’t ride them. What exactly did she expect people to do? Freak out with her?
Kelly
Yes my child and family members were stuck on the same ride 5/2022. Disney staff stated it always happens and seemed not to really care. The park was near closing and it really destroyed our whole experience!
Amber
Hope you understand how ridiculous you sound right now! Please take the time to read some of the responses to help you fully understand just how stupid this is!
Cody
Some people I swear. Such weak individuals
Salina
Sounds about White 🤣 the drama.
Steve
This is so stupid. Oh no we have to wait for a while perfectly safe inside a ride vehicle. What a whiner. Did she really expect the crew members to come over to them that quickly? They just had to wait.
Perminator
Sounds like a push to get Disney to give them free stuff.
Jennifer
Yeah I was stuck on that incline before you drop. Took 10-20 minutes for staff to come. No one took a panic attack. No one freaked out. We were in no danger and probably would’ve been if we actually tried to exit ourselves like this family. I could never imagine throwing a fit like this, what is wrong with people?!
Amber
Exactly!
JOSH C.
Lol idiots no one cares write a story when you got a body on the ride not over some clowns with EMOITIONAL DAMAGE LMAO
Steve
This is so stupid. Oh no we have to wait for a while perfectly safe inside a ride vehicle. What a whiner. Did she really expect the crew members to come over to them that quickly? They just had to wait.
Amber
Thank you! So glad I’m not alone in this!
Dani
I was about 6-7 yo and went on magic mt rollercoaster with my older sister. The attendants did not properly strap me in and i tumbled out of my seat. A couple sitting in front of us caught me and held me in for the rest of the ride .. happened over 30 years ago and still remember it like it just happened
Amber
That is a little different Dani! You were in danger. These children were not!
JG
Doesn’t take much to be “traumatized” these days, huh?
Amber
Amen!! Unreal!
Amber
What is wrong with people!? SERIOUSLY!? I just cannot believe that parents are allowing their children to think this should be considered traumitizing & the worst experience of their life! A stuck ride at a theme park!? Oh no! This is just so unbelievable! How can this be? A stuck ride? Geez! Parents need to wake up & teach their kids that stuff happens! They were not in danger at any time! They just had to wait for the ride to get going again! Lord help these children when they have to face REAL horrifying experiences in life! You parents should be ashamed of yourselves! I would choose to be stuck on a theme park ride almist any day over the typical day-to-day strifes that come about! Ridiculous! Infuriating actually!
Michelle
My daughter got stuck on Rockin Rollercoaster. Her shoulder bars did not left when the ride was over. She panicked and started to cry. Cast members just stood there and from a distance told me what to do. It took a minute or two to free her. I was angry because they could have done it in a matter of seconds. They gave us a fast pass. But my job as a parent was to try to keep her calm and reassure her. It does sound like these parents did a very good job of setting their kids minds at ease. These rides break down often. As soon as it stopped they should have assured their kids this was normal, they were safe and that the ride might start again, but they might have to get off and walk out, but either way it would be ok.
Barbara Bach
We were stuck on a Train ride at Disneyland SoCal. It was a ride where you sit in cages like circus animals. We were stuck there for over 1/2 an hour and when we got out, not one employee (refuse to call them cast members) apologized. There was a power problem in the park that day and practically all of the larger attractions were closed. If one wanted to go up guest services to see about any compensation, the wait time to speak to someone was over an hour. I will never ever visit any Disney park again. What a rip off
Bill
I experienced the problem many years ago it was almost 30 we were at a hotel in the front desk told us we would have to exchange rooms even though we had requested from guest services to be booked for 2 weeks. My better half took sick I kept calling the front desk and English was the second language to the person who continued to answer the phone and not give me any information. The following morning I went down and spoke with a cast member who had just come on I was advised where the dispensary was outside of Disney property and went there and got the medications the most upsetting thing was they came into our room packed our belongings and set them outside the room. I called Burbank in Disney headquarters and spoke to at the time it was Michael Eisner secretary. We finished out our stay and went home very disappointed in the service we got we have never been back to that particular property. And I’ve heard more than once since Disney decided to go work instead of family oriented and Disney’s family orientation did not exclude anybody. But when major things go wrong the new company does things on the cheek when The Sky Ride went down they finally told yes we’re the water was in the gondolas so that they could get water because the air conditioning went down in the units also. When the doors opened on a monorail is needed nothing again. Oh by the way that was in motion at the highest point of the monorail track.
eric
holy crap this comment has no punctuation. I read this thing like 7 ways to sunday
Holli
My family got stuck on the Elsa ride on the uphill incline , and they would not exit us from the boats. My dad tried getting out for our safety but they instructed him to get back in. This seems to be a regular occurrence at Disney with these rides .
Sharon sanders
My son’s family & I were on the logs at. it’s a Small World. It was the only ride inrook that day as I was recovering from being trapped on an elevator. I had suffered a stroke and lost my central vision in my right eye as a result. To make a.long story short. Our ride stopped dead up inside the mountain..did not move.. we were inside.. I couldn’t breathe and was.hyperventilating. we sat there for several.minutes. it got worse for me..I told.my son I was getting out and climbing back down following the track. He begged me not to go.. he did his best to try to calm me down. It was a nightmare. No one came to our rescue
Eventually the ride started up again.. when we got off.. we were handed free ride tickets which we all.gave away. My two grandchildren were traumatized as I was. I went back to our hotel and stayed there until it was time to fly back home.what a nightmare.
G P
Was on space mountain at disneyland when the ride shut down, in the dark. They eventually had to turn the lights on to come get us out. So at least I got to see the inside of space mountain out of it. It was a trip to walk out of that one
JJ
Disney is on a downward spiral.
Jen
I’m sorry, I love DW but it seems to be slipping downhill quickly and even a lot of the former cast members who have left because of it, think so. I’m older so I remember how it used to be and I’ve been there recently and I was sorely disappointed and seems to be getting even worse and I don’t think I’ll ever go back because it seems they’re all about money now and have forgotten the ideals of Walt Disney himself!
eric
bet the kids wouldn’t have been so horrified if they weren’t coddled af. they clearly aren’t an adventurous type and before anyone says anything. my kids at those ages would not have batted an eye, and would have asked WHT those kids’ problem was. good luck
Christy Van Bodegom
Omg, the fact that these kids were traumatized is offensive to you? Really? Just because your kids wouldn’t have reacted the same way, doesn’t mean that Disney didn’t completely fail in their protocol for rescuing people on a damaged ride. And yet you completely ignore that. That’s the sign of a very narrow mind and I feel sorry for your children. It’s a completely normal response for young children to panic in a dangerous situation. The fact that you don’t recognize that is really sad.
Dat
Maybe teach your kids resilience…. let em get dirty, and teach them that all is NOT lost when you have to sit for 20 minutes. You the parent are the problem
Just me
If it were me I would pray Disney gets destroyed and closed down – which I am already doing. Are people being paid to leave such callous and uncaring comments? And don’t think nothing will happen. Sometimes people do die from those things. I would tare up the free pass! That is absolutely nothing compared to the fear that the children went through.
Disney is wicked and will be destroyed!
Tami
Please. It is just another lawsuit waiting to happen by parents that are actually making their children more stressed. If these parents would have laughed it off it would have been fine. People are sue happy. I had my son, 4 on a huge ferries wheel and we was stuck at the top because one of the boats holding the seed in place fell off and jammed into the main frame of the ferris wheel. We was up there 2 hours, I kept him calm and we actually had to climb down a firetruck latter. We was just happy to get down and continue our fun night and we thanked the firemen. But these parents gets stuck on a incline and the all are going to have PTSD forever or until they get a nice check and find their next victim.
Christy Van Bodegom
That should NEVER have happened. As soon as the ride stopped, the riders should have been reassured IMMEDIATELY. Then they should have been told they would be rescued and how and when. Then they should have been treated kindly and sympathetically for having been traumatized. Even if it wasn’t their personal fault. And then someone in charge should have apologized EXCESSIVELY! And the family should be given a lifetime fastpass. That’s the minimum compensation. They deserve much more. I can’t imagine anything more horrific to go through then to watch your young children in danger and crying out and there’s nothing you can do. That is unforgivable. They can only attempt to compensate this poor family.
Dal
Oh boo hoo. Sometimes, things break. Depending on the situation, getting to the guests may have been time consuming. Would you rather spend 2 hours having everyone told they were going to be okay, then an hour fixing, or just an hour fixing. This is a lesson in patience for the children and, realistically, their mother should have told them to keep it together. All I’ve learned is that this mother is a mother who can’t control her children and is mentally unstable, considering she got PTSD from a ride breaking down. Take her kids
Ashtan
Would y’all believe if I said I was stuck on the same ride? 😂 no lie me, my 10 yr old and my sisters (10 and 15) where stuck on this and then got stuck in the buzz light year ride that same day.
Tony
Good grief, this reads as a horror film. The lesson here is one of Life… Sometimes things don’t go as planned and you must find a way to remain calm and get thru the current situation. I’m sorry for the stress your family went thru but truthfully life isn’t always fair and things don’t go as planned. Next.
Chris
I grew up in Arlington Texas and went to Six Flags hundreds of times. I’ve probably been stuck on every ride there. No trama, imagine that! I only have good memories from those times. People are so weak these days! Suck it up buttercup.
Don
Sounds like your kids are a bunch of crybabies. Freakin snowflakes…
Woohoo
Not everyone has balls
E-Bro
As parents they should have done a better job reassuring their children that everything would be fine and sometimes not everything goes as planned and we all don’t get what we want but we will make it through. Sometimes we have to put on our big boy/girl pants on and maybe we can get some free ice cream after we get done waiting. Instead of sueing which will cause already high democrat driven prices even higher. (Thanks Biden voters!!) Sometimes accidents happen that no one can prevent and teach them by staying calm and doing what they are told will ensure that they get free ice cream and no gets hurts. That’s what you should be teaching your children. After reading the article it really seems that the adults were more traumatized then the children.
Jenn
This is ridiculous. I was stuck on that ride for over an hour about 25 years ago. You waited 10 minutes. Chill out it happens. She should’ve waited. Clearly her children just weren’t ready for a ride of that caliber. They probably didn’t want to go on to begin with but the parents made em.
Doc
People toss around the word trauma disrespecting those that have suffered actual trauma
Bob
My family and I had a terrifying experience on The Little Mermaid ride 5 years ago. It broke down and no cast members came to save us. We were trapped in the reclined position. I almost fell asleep. Only the comforting voice of Sebastian was there to tell us it was going to be okay on the loudspeaker. After 5 years after this trauma we decided to take the advice of the Disney princess Elsa and “Let It Go”. We boarded The Little Mermaid again this spring and it broke down again. Never again. They did not even give us a fast pass this time. I figured they refund the purchase price of my entire Disney vacation for my inconvenience.
Bob
This actually happened only the trauma is exaggerated. It was just annoying. Nothing a Dole Whip couldn’t fix
Joel C. Martin
When I was 7 or 8 years old my shoe strings got stuck on the People Mover Ride while exiting and they had to stop the entire ride and the non stop escalators. I should have sued or just have learned to tye my shoes.
Gloria
GEEZE, grow up. Mechanical failures happen. My brother and I got stuck on Space Mountain for 45 minutes, we lived. Maybe you should teach your whining spoiled brats life ain’t perfect
AQ
“And the award for best dramatic performance goes to….” Ok lady whatever you say. I think it’s possible you might need to set a better example for your kids.
Terri
We had the same experience close to 20 years ago, with 4 kids, on Splash Mountain in FL. The ride shut down and it took about 45 minutes (I wasn’t timing it) before they were able to get it restarted. We weren’t offered any freebies or money for any future PTSD. We survived, it didn’t ruin our trip and my kids have been to Disney since then, we without flashbacks. It’s the actions of the parents that determine how much impact this event has on their children in the future.
Brian Levine
We once got stuck at the top of Everest for ten minutes, with the Yeti roaring every minute or so. The best part was the anticipation of when we would start moving down backwards. No one panicked.
And once we got stuck in a cave on Thunder Mountain for about 20 minutes. The announcement said to sit tight and the ride would be restarting, but eventually they got us out and walked us down out if the ride.
To the woman on Splash Mountain, it’s a learning experience for your kids. But I suspect that they were just reflecting your own anxiety.
Amber j
As an ex cast member for that attraction I call false. Management is there speaking with all guest after they are stuck on attraction. There is an audio that plays when attraction goes down. Every area of attraction has cameras so they are viewed. I get the kids being a little scarred I do but the parents did nothing to settle their children down and often that happens because people want something. Worked for Disney for 7 years so I know all about guest coming first.
STEVE DuBose
It sounds like just another media attempt to destroy something wonderful, collaborating , as usual, with a one in a billion mishap, to garner public sympathy for the lawsuit of the century. Disgusting! Knowing Disney World ,like I do, I am sure they have done everything possible to not only remedy the situation, but to compensate the guests. They are wonderful! Nothing is foolproof or perfect.
Suzanne
My brother and I were stuck on the Pirates of the Caribbean ride for 2 hours. Right in the section where they sing yo Ho, Yo ho, it’s a pirate’s life for me. In the beginning, we were all enthusiastically singing along. Flash forward an hour, and you would see everyone slumped somewhere mumbling the song. The cast members had to pull the individual boats, 1 at a time, off the track and to the side to off load us. We got to walk through the pirates a d behind the scenes to get out. Since this was in the early 80s, we each got an E ticket for the inconvenience. However, we got stuck at the top of a log flume at 6 Flags during a thunderstorm with lightning. The poor teenager at the top was scared and didn’t know what to do. We got out and walked down on the gangway, taking the scared attendant with us. If those kids suffered trauma, it was because of their parents’ reaction to a non life-threatening situation.
Nooe
Agree!! I bet the parents made the situation way worse than it really was.
No
How long until they use the emotional trauma card to try to get money from Disney?
Big Guy
Funniest thing I read all day
Mom2three
Geez, lady. That sounds like an unfortunate experience but not exactly “trauma”. I’ve ridden Splash Mountain dozens of times and it’s not exactly a thrill ride. Good grief… those kids are going to be snowflakes.
Tatyana
So far these comment are no good. Even if the incident was blown out of proportion. The lack of any of the staff guiding or assisting was absolutely they’re fault. Regardless. NO ONE went and helped. And the staff there at that time should be held accountable. Because what if it was worse? And they did absolutely nothing. Ridiculous.
Anne
Seriously!? The ONLY reason those kids acted the way they did is because the parents failed! They failed to explain that they were NOT in danger, that this is real life, and crap happens! They should have tried to make light of the situation and distract them. But it’s definitely a whole new world we live in-participation trophies for everyone, no consequences for anything, and it’s always someone else’s fault! They absolutely should have known better than to exit the ride!! But you know they surely would be suing had they gotten hurt doing so! Grow up, Parents! Your littles are watching!
Ana
I also was trapped back in July with my mother my daughter and son at jurassic park in islands of adventure…. almost 40 min ….
Tj tucker
To me sounds like a Karen raising snowflakes trying to get attention and something free
Dee
My sister and Dad went on Magic Mountain in the 70’s, when it broke down in the dark stuck sideways for hours. I think she is ok as an adult, but scary for a 6 year old.
Kids n play
I was actually injured while at magic Kingdom about 5 years ago on their speed track car ride. They did not care that the ride malfunctioned and my finger got twisted in the steering wheel! I was even recording at the time and caught it all on camera. My child was crying hysterically and I was screaming. It was catch. Till this day my pinky finger it bent!
Melissa
We got stuck in splash mountain right at the top before the fall. No one came to help and we were there for a while. When I asked what halogens the cm said they don’t know but it was still locking up and they hadn’t been told to close the ride so they were still loading people on. This was after th he worst day in Disney we’ve ever had. My daughter even got attacked by a duck trying to take her French fry. She wasn’t paying any attention to the ducks and one flew into her stroller attacking her over a fry. CMs saw it and didn’t even try to help. Then a character passed out and landed on my child they rushed off the character, as the should have, but no one check in my kid. A show got canceled half way through and they rushed us out and we dropped our camera in the process and it took several hours to get it back and they didn’t want to give it back because I didn’t know the serial number. Plus a bunch of other things. So after we got stuck on the ride I was extremely livid.
Christina
Often it’s more about the parents response then the event itself that dictates how children respond. She was panicking and losing so so were they.
Kiehrb
Meanwhile, in Ukraine …
Jacob
Poor little babies…..better get them in therapy immediately….their lives are ruined…..
Stacie
I’ve been on numerous rodes at Disney when they shut down. My allrime favorite was being teapped on top of the roof of Alice in Wonderland at Christmas. We got goofy and sang carols for 45 minutes. Crew members thanked us for being good sports and filled our pockets with fast passes. Later we hopped the line and took our entire extended family on Small World before close. It was a fun Disney Magic moment. We also got trapped on Tower of Terror which was actually really cool because we got to exit in the mechanical room amd see how everything worked.
Renee
Was stuck in it’s a small world for quite awhile. But my story is a bit different. We attended the cast breakfast. Goofy hugged me and I started too fall backwards with him on to of me. Lying flat on my back with him on top of me was very uncomfortable and I was hurt.. I’m already disabled so this did not help. Of course none of them can talk so I laid there with them all staring down at me.. I went to guest services for assistance And was just shuffled from one person to another And farther and farther away. No one did anything and we ended up in a back parking lot. They got us far away, left us stuck in a small back lot parking lot with no transportation to our hotel and no help with my back injury. Really screwed up our first, and unfortunately last family vacation.
Mike
honestly the family should sue Walt Disney up the wazzoo for this crap beyond unacceptabke. Disney needs to learn it can’t get away with this level if criminal neglect and endangering of children and families. Every staff member involved with that ride in particular should go to prison for crimimal neglect and wreckless endangerment! hope Disney fires everyone on staff on that ride thay day at very least!
Phil
Really Mike. You are a wimpy turd. The ride stopped probably because of a safety device sensed something was wrong. Criminal neglect, endangerment, because they were stuck on a ride without the risk of personal injury, just an inconvenience. People like you sir are a major reason that the US is so jacked up. Stay home and please do not vote or procreate.
J dubz
Ok karen.
Shannon
inhalation. The resort had no exit strategies, no fire extinguishers, etc…. We had to bust out windows climb to the the top and run to the front of the train. We had to wait for equipment from local cherry pickers, so that we could be lowered. I had just turned 13. I suffered from night terrors for months. While many of the guest on the tram sued, my dad was just happy I was home. My dad didn’t believe in suing. Disney, for many many years has had many incidents and seems to have a strong need of BETTER Emergency management. They never seem to be ready.
I’ve never been back to the resort or ever wanted to.
Hobo
What other rides did they get on after this one look if you get on a ride there’s the possibility it could break down just like the car you drive it could’ve broke down before you made it to the park what then your kids might have thought it’s mom and dad’s fought what then that’s life grow up
Sharon
No surprise the kids reacted the way they did with this drama queen of a mom.
Grimby
“Cast members” don’t get paid enough to have to deal with Karens like this. Not saying that it’s not inconvenient to get stuck on a ride, but Karen is out for blood and it’s clear that nothing would satisfy her. Also, get control of your kids.
Igus
I’ll never forget being stuck on the Alice in Wonderland ride at Disneyland when I was about 5 years old. That ride is creepy enough then to be stuck in a dark tunnel where all you could make out are the glowing teeth of a Cheshire cat in the distance. #scarred #scariestplaceonearth
Monkey ass.
Some people just have to whine and complain or else they aren’t happy smh
Old Professor
Weak pansy ass people breed weak pansy ass kids. This is a common problem these days.
Blackjack
Really that qualifies as a horrific experience. Grow up you’re not getting another handout from your fake PTSD. Another thing will you people stop writing about these cry baby liberals.
Scott
Interesting how their story jumps from exiting the boat to talking to a supervisor, How did they find their way out, oh probably by the employee who was on the way up to help them, they took a situation where they were in no danger whatsoever and instead of being a mother and calming her kids down they took it upon themselves to evacuate themselves instead of waiting for an employee and putting themselves and their children in actual danger –
Kiki
If that was horrific you people really need to get a life! They weren’t hanging upside down or in the middle of a loop! For what 5 minutes (they always exaggerate) They were at the top before the drop! And it’s a water ride! In a boat! Please stop marking every little Inconvenience seem like a life ending event!! People just trying to get paid!!
Matt
If this is considered trauma , then I’m Michael Jackson
Cherie dimmick
My neice and I went on the log ride at Disney sea world around Christmas time and we got stuck on the top of the log ride , she was panicking and the 2 girls that ride on w us. 2 13 year olds and a 9 year old and my self. We saw smoke and smelled burnt rubber coming from engine or generators or something. It was terrifying and not one employee cared, we just sat there stuck as I talked to the girls and my neice and told them everything would be ok. They said we are too young to die, and was asking me if we were gonna die.
Bart
I’m completely shocked at three responses. Had someone died I wonder if you would still respond the same… How do you invalidates someone else’s experience and then blame them for it?! Even if you’ve been stuck on a ride before and didn’t cry or panic that’s your experience and not that family. There are ppl that are scared of dogs, clowns, loud noises, etc… Just because you aren’t doesn’t mean others can’t be.
marvin brock
My family has also been stuck on a few Disney rides over the years… Splash Mountain was one, Pirates of the Caribbean another. Also with 3 small children… being grown adults, my wife and I, we made it fun and went on about our business once escorted off the broken ride.
People that dramatic might consider staying home.
Phil
Lady if you kids can’t deal with a ride stoppage that had no threat of harm to them without freaking out, they are going to have a miserable and difficult life as they grow up. Give me a break. Learn and teach them to deal with unexpected issues. Life will not always be perfect. God help our country. This will be tomorrow’s leaders. SMH! Pathetic.
MaryAnn
I was on Splash Mountain a number of years ago with my young grandson stopped at the top before the decent. The ride stopped all lights came on we were told to stay put until a cast member arrived, the cast member arrived within minutes and guided us through the ride to an exit. My grandson was nervous at first but I reassured him we were safe. The next day I took him on it again, he was a little apprehensive, but I told him it was a good thing to face his fear. He did and has enjoyed the ride many times since then.
JH
Sounds to me like looking for a pay day
Lisa
This past weekend (July 28-31st) was the absolute worst expirence. Buying the genie+ couldn’t even use it half the time amd spent more time planning your attraction rides. I spent 50 minutes in line for the areosmith ride. Got to the front of the line and it broke down. And they sent everyone on their way. Then We got stuck in the “it’s a small world” boat ride and the song played in repeat (obviously) but I’m sure I know it word for word now after 30 minutes. Then star wars ride went down for 20 minutes. Then we went on splash mountain towards the end of the night and it halted to a stop for 10 minutes because there was something wrong with one of the safety bars. It seemed like everything was breaking down this past weekend. And not tension my hotel being evacuated at the butt crack of dawn for a fire alarm. And we had to wait for the building to be cleared to go back in (which is understandable.)….but I was bathing daughter and I had just got out of the shower so we weren’t even dressed and scrambling to find clothes to throw on. But the hotel refunded everyone $50 and gave us mickey rice crispy treats to say sorry 🤣
Eyeroll
Isn’t there a 48 inch height requirement for that ride? So that 5 year old was 4 feet tall?? And they willingly took that many young kids on a ride with a huge drop even though a parent couldn’t sit next to all of them and they didn’t think maybe an adult should sit next to the 5 year old??
Also I severely doubt an HOUR went by without any contact from a cast member.
And what did this lady want? Is Disney supposed to pay for a year of therapy for the family? Because they were stopped at the top of a hill?
Donald Trump
These kids are crying faggots.
Joe momma
Sound like a bunch of pussies to me
Rose Marie E
My family & I got stuck on splash mountain twice .. yes it can be very traumatic with young children .. my grandchildren were young as well but it is scary … what drove us crazy was the music kept playing and no one came over to inform us of what was happening right away … then when they couldn’t get the ride up an running we had to abandon the ride ( which that was a little hair raising )
Bill
Haha, it sounds so crazy o my god how did you ever get through child birth? Hope you can tell I’m being sarcastic
Ong
Looks like a skill issue
Bill
What a joke this is, this women and her kids need psychiatric help. Sane parents would of told them to knock it off and sit down.
Sandy
We were stuck on Frozen, with a 2-1/2 year old. They announced the ride has shut down and we needed to stay seated. It took about 20 mins for the Fire Dept to get to us. We talked to our granddaughter and explained it’s like a car breaking down. She was as good as gold.
We were evacuated down some back stairs and asked what they could do for us. We never panicked, which keep our little one calm. Not to mention it was summer and we had great A/C.
Sandy
My Grandson fell down the steps the Disney hotel we were staying at and broke his leg. Disney asked us what we wanted. I said nothing. He was running and fell. The manager was stunned. Then I said 1 thing a ride to and from hospital. That was provided quick as a flash. Everyone asked why I didn’t sue. I said he was running and fell. Steps were clean and clear. Could have gotten money no matter what the case was. Have to live with myself. Don’t care how big Disney is. That is trama for a child. He was 12 now 27 and still remembers that day.
Has no name
Stop being a Karen , you as the parent have to reassure your kids to relax , sounds like you where looking for free perks smh
Melissa
The reason those kids were traumatized is because their parents don’t know how to parent. Splash mountain isn’t a scary ride. It’s my little childrens favorite ride. Some consoling from the parents telling them they will be fine should’ve done the trick to calming them down. But instead chose to actually put their children in danger by getting off the ride unescorted.
Kristen
I really don’t mean to sound callus about this but, as a parent it’s up to you to keep your kids calm and relaxed if you are freaking out they will freak out if you are calm and make it a game or peaceful experience it will be. Your children are traumatized because you allowed things to get WAY out of hand! You and your husband were there to comfort and calm your children, which should have happened! I’m sure your husband only got out because he was tired of hearing your mouth run and watching you freak out. If your log started sliding backwards that’s a reason to panic. Just being stuck is not that big of a deal. They would have gotten to you eventually. It sounds like lots of things were going on at the time and you weren’t the only people needing rescuing! Just my personal thoughts!
Jim
Emotional trauma? Maybe next time stick to the snowflake carousel…or better yet, stay home.
Samantha
My family and I got stuck on Splash Mountain in April! We were stuck on it for over an hour and my son also had a panic attack from the fear! It was quite a traumatic event but we were not stuck in the same spot as this family. I couldn’t imagine.
Bill
Panic attack from Fear of what ? Sitting on your butt? I’m not sure you know how to be honest or a parent either!
Nana G
This is a somewhat overdramatic response in my opinion . If kids are terrified and traumatized by being stuck on a ride at Disneyland-I can’t imagine how they will respond in the real world. I smell the creation of “we better be compensated for our traumatic encounter”! My advice – stay home. I have been stuck on rides with kids and grandkids. It’s all in how you present it….really?
Alisa
Dad was on tower of terror (now guardians) with us last week and the first drop, dad was the only one floating! His seat belt failed. It was a ride to remember!
Alisa
Alice and wonderland ride broke down just as we came around the corner upstairs outside where it looks like the car is going off the edge. It was last ride of the night, we were 2nd to last to be let on. My daughter, 7, thought it was so fun for the first 1/2 hr., but wanted to get off like everyone else stuck on the ride. It was too unsafe. We were there for almost 2 hrs waiting for them to try to fix it then giving up and bringing the fire department to get us off safely. I’m terrified of heights but they were so awesome, it wasn’t bad and to be honest, my feet hurt so bad from chasing kids all day that the forced reprieve was heaven for my feet :). They did give us the option to have fire come earlier but we didn’t want to make a scene.
Alisa
To add to the story above about being stuck on Alice in Wonderland for 2 hours at the end of the night… I’m seriously afraid of heights and we were in that scary spot outside were it looks like the car will derail. Everyone else got to get off but where we stuck were it was too unsafe to get off. I could feel the panic set in when I looked at my 7 yr old who was looking to me to see what kind of reaction I would have and I knew she would follow suit. That’s when I realized the ONLY control I had at that point was my reaction and thus my daughters. I had the power to make this terrifying or fun. It wasn’t easy, but we made a game out of it and ended up with a story we are still telling 19 years later with belly laughs. Now that’s a ride to remember! And it’s one of her favorite rides (NOT MINE!)
Gabrina
They were only stuck for 20 minutes and everyone thought they were going to die? Talk about zero coping skills.
Ginger
For those who believe Disney owes this family money when others on the ride are clearly sharing a different story regarding the chaos and lack of communication…the mom claims asthma attack but refuses paramedics.??? Do you also think you are owed money or compensation if you are on vacation at the beach and it rains or storms? Vacations have hiccups and it is how you choose to look at the situation that makes or breaks your experience. Everyone realizes what they are paying for the trip and still they go so you can’t complain about how expensive things are. 99.99% of vacations aren’t FREE.
B
When a parent freaks out for 10 minutes, as I’m sure she was, the kids are going to get worked up from that, don’t blame Disney for the whole scenario. *insert eye roll here*
BA
I almost fell out of a roller coaster at 5 because they didn’t buckle me in. I enjoyed the rest of the day at the park and rode several more rides. Your kids are p***ies.
Sheila
I have been on several rides at WDW when it stopped. The CMs were always there to help or an announcement was made. I have been stuck on IASW, HM, POTC and Avatar’s FOP. When daughter was a CPCM she got stuck on a real incline on EE!
Tiffany
My best friend and I were stuck on the It’s A Small World boat ride at Disneyland in CA for over 2 hours. We were not allowed off as it was in water and the song never stopped playing. This was 30 years ago in high school and to this day that song makes me very anxious and personally terrified. So yes in certain circumstances a broken down ride can cause mild trauma that never goes away
Alexandra Williams
This is an outrage
Alexandra Williams
I say we fired bob chapek fans put him out of his misery! Are you with me
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