While I am glad that this had a good outcome in the end, there is absolutely no excuse for those working on the ships to not know exactly where the emergency equipment is AND how to use it.
I as a guest know where many of the AED devices are, there is no excuse for those that spend 8 hours a day near them to not know.
Just because there is a return of pulses does not mean there is a good outcome. Even with CPR, anytime a person has a cardiac arrest, they run a significant chance of brain injury due to lack of oxygen. I pray that this didn’t happen to this gentleman.
You sound very arrogant. I was on the boat with 580 other guests on board. It wasn’t that they cold isn’t know where it was it was the fact the other passengers on board made it difficult to get to the AED. And they gave it to whoever needed it within 60 seconds. The cast at Disney are not trained on how to operate an AED for liability reasons. Before you speak you should think about the working staff who had to deal with the situation and try to remain calm. It’s articles like these that put a bad name to the cast members who work at the parks. You cannot believe the statement first before knowing all the facts. Yes it was traumatic but they did what they could. There were some courageous people on board who stepped in to help. At most cast can do is clear the boat and get any items for the said guest in question.
With Disney, it has always been about the money. The less thy have to pay for services and equipment the better. AEDs are expensive, and buying soy would be very expensive. And training gators time and money. They rather pay out later than pay upfront and actually help someone. Policy is 1 thing. Practice is another. Just my 2 cents.
Knowing exactly where the equipment is located and getting access to it are two different things. The number of people onboard not wanting to move out of the way,kids running around and gauckers couldn’t have helped the situation. The gentleman was lucky and blessed to have EMS on the boat. How long does it take a rescue squad to reach our homes if unfortunately this were to happen to us? Maybe making the AED sign light up would help.
This laywer speak that Disney representatives keeps using everytime an medical occurrence happens is going to be Disney theme parks downfall. It’s obvious that Disney CEOs have no intention of hiring on more staff members or qualified medical personnel. The only way for Disney through on their promise to have the highest concern for the safety of their guest is to shut/close down the theme by court order until the CEO’s make good on their laywer prepared crapola. And, literally make the theme park a truly safe place to visit.
I’m an RN and really, every ride should have an AED! Disney certainly can afford this. I mean if regular boats carry AED’s this boat should have had one on board. Just sayin’
This laywer speak that Disney representatives keeps using everytime an medical occurrence happens is going to be Disney theme parks downfall. It’s obvious that Disney CEOs have no intention of hiring on more staff members or qualified medical personnel. The only way for Disney through on their promise to have the highest concern for the safety of their guest is to shut/close down the theme by court order until the CEO’s make good on their laywer prepared crapola. And, literally make the theme park a truly safe place to visit.
If there is a deficiency in getting medical assistance to a guest on the ferry or some other location at WDW then we expect tgem to get this corrected. Let’s judge WDW on what they do to provide tgeir guests with medical assistance when it’s needed.
I always cared for what you wrote, but the way this was written there’s a clear lack of actual information of the events happened. First of all, Cast member are aware of where the medical equipment is located, if you have full ferry boat with 600 passengers it’s impossible to react in the proper time. Second, if you leave a theme park with chess paints and you are and elderly person, where is your mind, they sounded serious enough to me, why didn’t they react and reach for a CM at the right time.
The assumption about the health of the gentleman who collapsed might be have been a bit premature. My father collapsed at a hospital. It took 20 minutes to revive him. The brain damage that occurred was significant.
Post a sign at the dock like those found at Space Mountain and Big Thunder Mountain “People with heart conditions, are pregnant or experience seasickness should not ride the ferry boats”. Actually it’s a good thing he was on the ferry boat. If he was on the monorail and no one in his car was a trained medical professional, the response time would have been even longer…
Disney just doesn’t care. Lack of training and no knowledge where medical equipment is. Get a lawyer and go after Disney. Keep cutting staff …that’s it Disney. Profits first and guest second.
I’m sorry, but I believe the medical person on the ferry and the Reedy Creek FD before I believe WDW. As a retired Fire Chief I believe that once a day, an ambulance and EMT’s should board the ferry and check all equipment and supplies to make sure everything is working and there are all necessary supplies on board. Let the professionals do it, not Cast Members.
An AED’s status indicator is on the front or top of the unit. It displays a visible warning, such as flashing red icon, to convey that the AED needs attention. Problems such as a low battery or failed internal circuitry require that would require immediate service are easily reported by a CM, then the professional can fix it. A broken seal on a first aid kit alerts the CM that the kit would need replenishment/attention. As a retired fire chief one would think you’d know these things, unless you ran a steam powered pumper pulled by horses. Then you would have retired a LONG time ago.
Thankfully, there were medical people onboard to help this man! I hope Disney learns from this. Every cast member on board all of the boats should be trained in CPR and AED as well as know exactly where the equipment is kept. No excuse for their failures here
Not all of them, transport options such as buses, taxis, ubers, none. Cast members are not emts, fortunate there was a medical professional there. Where does it end? Training for seizures? Insulin injections? Proving medical equipment for every person for every condition?
None of you get it. There was a cardiac arrest on board a Disney ferry on Firday February 25, 2022, at about 8:45 pm. Some nurses and a doctor step forward and did CPR. There was a AED there. It was used. The patient did get a pulse back. In fact he tried to get up. I told him not to move as well as the nurses. The paramedic took him away. We were told thru a nurse at the hospital that he had died. Today thru some odd text messages we found out from the family that he is Alive. Had a triple bypass. Is in ICU, and hopefully will be released soon. The doctors said if not the nurses the patient would have died.
Thank you so much for the update. We were on the boat that night a few feet away from the gentleman. I ran downstairs to try to get help and to stop the boat from departing the dock. My 13 year old daughter started yelling for a doctor or a nurse. What we witnessed in those minutes after were heroes working to save that man until EMS arrived. I am so glad to hear he is alive and pray that he will be okay.
Thank you for posting this update! My husband and I were seating right in front on him on the floor when everything happened and left the ferry when they were trying to bring him back. Been looking out for news online for a couple of days and no luck.
Comments for “Significant Medical Emergency” Reported on Magic Kingdom’s Ferryboat
Chris
While I am glad that this had a good outcome in the end, there is absolutely no excuse for those working on the ships to not know exactly where the emergency equipment is AND how to use it.
I as a guest know where many of the AED devices are, there is no excuse for those that spend 8 hours a day near them to not know.
EASW
Just because there is a return of pulses does not mean there is a good outcome. Even with CPR, anytime a person has a cardiac arrest, they run a significant chance of brain injury due to lack of oxygen. I pray that this didn’t happen to this gentleman.
John Doe
You sound very arrogant. I was on the boat with 580 other guests on board. It wasn’t that they cold isn’t know where it was it was the fact the other passengers on board made it difficult to get to the AED. And they gave it to whoever needed it within 60 seconds. The cast at Disney are not trained on how to operate an AED for liability reasons. Before you speak you should think about the working staff who had to deal with the situation and try to remain calm. It’s articles like these that put a bad name to the cast members who work at the parks. You cannot believe the statement first before knowing all the facts. Yes it was traumatic but they did what they could. There were some courageous people on board who stepped in to help. At most cast can do is clear the boat and get any items for the said guest in question.
Alicia
If they don’t already, they should go through annual CPR/First Aid training AND know where necessary equipment is located. We have to.
Steve
With Disney, it has always been about the money. The less thy have to pay for services and equipment the better. AEDs are expensive, and buying soy would be very expensive. And training gators time and money. They rather pay out later than pay upfront and actually help someone. Policy is 1 thing. Practice is another. Just my 2 cents.
Pat
Knowing exactly where the equipment is located and getting access to it are two different things. The number of people onboard not wanting to move out of the way,kids running around and gauckers couldn’t have helped the situation. The gentleman was lucky and blessed to have EMS on the boat. How long does it take a rescue squad to reach our homes if unfortunately this were to happen to us? Maybe making the AED sign light up would help.
Scott
3/28/2022 check the NBC2 web site today. Three Lee Health nurses help save this man life on board the ferry on that fateful night.
BIC
All of them. All aircraft, airports and every commercial boat shopping mall or grocery store has an AED.
Randy J. Hodo
This laywer speak that Disney representatives keeps using everytime an medical occurrence happens is going to be Disney theme parks downfall. It’s obvious that Disney CEOs have no intention of hiring on more staff members or qualified medical personnel. The only way for Disney through on their promise to have the highest concern for the safety of their guest is to shut/close down the theme by court order until the CEO’s make good on their laywer prepared crapola. And, literally make the theme park a truly safe place to visit.
Snicker
They are in hotels, gyms, sports arenas, schools, trains they are just about everywhere.
Denise A
I’m an RN and really, every ride should have an AED! Disney certainly can afford this. I mean if regular boats carry AED’s this boat should have had one on board. Just sayin’
Randy J. Hodo
This laywer speak that Disney representatives keeps using everytime an medical occurrence happens is going to be Disney theme parks downfall. It’s obvious that Disney CEOs have no intention of hiring on more staff members or qualified medical personnel. The only way for Disney through on their promise to have the highest concern for the safety of their guest is to shut/close down the theme by court order until the CEO’s make good on their laywer prepared crapola. And, literally make the theme park a truly safe place to visit.
Paul Schibbelhute
If there is a deficiency in getting medical assistance to a guest on the ferry or some other location at WDW then we expect tgem to get this corrected. Let’s judge WDW on what they do to provide tgeir guests with medical assistance when it’s needed.
Misael
I always cared for what you wrote, but the way this was written there’s a clear lack of actual information of the events happened. First of all, Cast member are aware of where the medical equipment is located, if you have full ferry boat with 600 passengers it’s impossible to react in the proper time. Second, if you leave a theme park with chess paints and you are and elderly person, where is your mind, they sounded serious enough to me, why didn’t they react and reach for a CM at the right time.
Deb
The assumption about the health of the gentleman who collapsed might be have been a bit premature. My father collapsed at a hospital. It took 20 minutes to revive him. The brain damage that occurred was significant.
Ron
Post a sign at the dock like those found at Space Mountain and Big Thunder Mountain “People with heart conditions, are pregnant or experience seasickness should not ride the ferry boats”. Actually it’s a good thing he was on the ferry boat. If he was on the monorail and no one in his car was a trained medical professional, the response time would have been even longer…
Mark
Disney just doesn’t care. Lack of training and no knowledge where medical equipment is. Get a lawyer and go after Disney. Keep cutting staff …that’s it Disney. Profits first and guest second.
Tom Peters
I’m sorry, but I believe the medical person on the ferry and the Reedy Creek FD before I believe WDW. As a retired Fire Chief I believe that once a day, an ambulance and EMT’s should board the ferry and check all equipment and supplies to make sure everything is working and there are all necessary supplies on board. Let the professionals do it, not Cast Members.
Rudy
An AED’s status indicator is on the front or top of the unit. It displays a visible warning, such as flashing red icon, to convey that the AED needs attention. Problems such as a low battery or failed internal circuitry require that would require immediate service are easily reported by a CM, then the professional can fix it. A broken seal on a first aid kit alerts the CM that the kit would need replenishment/attention. As a retired fire chief one would think you’d know these things, unless you ran a steam powered pumper pulled by horses. Then you would have retired a LONG time ago.
Karen
Thankfully, there were medical people onboard to help this man! I hope Disney learns from this. Every cast member on board all of the boats should be trained in CPR and AED as well as know exactly where the equipment is kept. No excuse for their failures here
Everyone
Not all of them, transport options such as buses, taxis, ubers, none. Cast members are not emts, fortunate there was a medical professional there. Where does it end? Training for seizures? Insulin injections? Proving medical equipment for every person for every condition?
Scott
None of you get it. There was a cardiac arrest on board a Disney ferry on Firday February 25, 2022, at about 8:45 pm. Some nurses and a doctor step forward and did CPR. There was a AED there. It was used. The patient did get a pulse back. In fact he tried to get up. I told him not to move as well as the nurses. The paramedic took him away. We were told thru a nurse at the hospital that he had died. Today thru some odd text messages we found out from the family that he is Alive. Had a triple bypass. Is in ICU, and hopefully will be released soon. The doctors said if not the nurses the patient would have died.
Jennifer R.
Thank you so much for the update. We were on the boat that night a few feet away from the gentleman. I ran downstairs to try to get help and to stop the boat from departing the dock. My 13 year old daughter started yelling for a doctor or a nurse. What we witnessed in those minutes after were heroes working to save that man until EMS arrived. I am so glad to hear he is alive and pray that he will be okay.
Carmen
Thank you for posting this update! My husband and I were seating right in front on him on the floor when everything happened and left the ferry when they were trying to bring him back. Been looking out for news online for a couple of days and no luck.
Jamie
Thank you for the thorough update! We were just a few feet away and haven’t stopped wondering what the outcome was for him and his family.
Anonymous
I heard that the hero’s name was Dr. Bennett! If that’s correct Way to go! Keep saving lives! *Disney, hook this person up with free annual passes*
Scott
Update.
Comments are closed.