Photopass Only: Disney Cast Members Can No Longer Take Photos on Guest Phones

Comments for Photopass Only: Disney Cast Members Can No Longer Take Photos on Guest Phones

PhotoPass

Credit: Disney

37 Comments

  1. areliz

    I really do hope this is only temporary!!!!!! Becouse what type of benefits are we having??? I had to move my trip to next May 2021 hopefully you will be all set by then!!!

    1. Janie

      They can not take photos w your personal devices and is not suppose!!! They are trained to take photos w their cameras only its not at your benefit its bc they are being kind! Who are God that its a benefit for photo pass to take your picture w your device,?? Thats your job not theirs!!!

  2. Sal

    I hope it stays. I have seen guest take out their phones from their sweaty bra. I hope they also get rid of the cards. People put their photopass cards in their mouth, bra’s and one time a guest was picking their toes then gave it to a photographer. No thank you.

  3. Joanne

    This is why I’ll wait till next year. While everything won’t be back to normal and least we will be getting what we are paying for. Hopefully!

  4. Casmem

    I hope this is permanent. I’m tried of holding someone’s phone after I see them pull it out of their bra or other places! Yes this happens all the time. Get the professional photo, it’s worth it & you get to enjoy you time with your family.

    1. Janie

      I was photo before batuu i had it go from the mothers bra to the kids dirty candy eating hands to me not even wiped and i had to politely ask for a wipe…. i got a look i was like ma’am i can not even see you on the screen its so dirty…. they were new aps and didnt know downloads were free saved me from the phone and getting probably reported to a manager!

      1. Corey W

        “they were new aps and didnt know downloads were free saved me from the phone and getting probably reported to a manager!”

        I have absolutely no idea what you’re trying to say here.

      2. Janie

        Corey annual passholders can download all photo pass photos for free…. the gal did not know this and took her phone back! We are not slaves photopass are only supose to take photos w our cameras not yours!! We are just being polite when we do but i know when i was photopass i could get in trouble too if caught doing so! But DL rules might be different then wdw! I am in batuu now! And i have 3 teens i am stuck w at home so i commented fast… everyone that thinks we should have masters in english for a comments page or to write here need to stop.

        1. Corey W

          Thanks for explaining! 🙂 I’m not asking anybody to have a masters in english but the poster made actually no sense at all which is why I asked!

    2. Alyssaa

      People can’t afford $100 or more for a photo pass. It’s too expensive. It should be included in ticket during this rule then or an employee can just take out their own phone and send it to a guest.

      1. Davis

        Thats not their job nor their problem they are not your court and designated photo person! They could get fired for what you suggest as they are not aloud cell phones on job!

  5. Mark

    “Don’t ask a cast member to take a photograph with your phone either. Employees will politely decline.”
    They always could decline its not their job their disney employees the commentors above are either privileged or misread the article as NO MORE PHOTOPASS!

  6. cupcake

    i mean people can take pictures by themselves they don”t need a cast member to do it for them.

  7. Doreen Little

    I understand this new practice. I also understand from cast members point of view.
    Perhaps lower the cost of getting pictures from PhotoPass.

  8. Barbara Richards

    And the magic s l o w l y ends …..

  9. Janie

    No one is saying photopass is over are any of you reading the article even the title says NO MORE PERSONAL PHOTOS FROM CMS! Your not as a cm tech even aloud to take a photo not from your personal camera or phone! We just do it to be kind! We i was photopass it was wrong to do so! So enough complaining before you even know whats going on this is why no one should get special privileges bc it makes you feel high and mighty instead of just enjoying you can go all the time as annuals!

  10. Christina

    Is it really out of concern for the cast members or just another excuse to make more money.

  11. Amanda

    Considering I’ve seen a few CM drop phones, I’m ok with this.

    1. Mark

      Its not there job to take pictures w your personal stuff their job is to take their photos!

  12. Patricia K

    Disney thank you for doing what you need to do to keep us safe. We are a Disney family and will remain so. I know all the Disney “magic” will eventually return even if it takes some time.

  13. Marc

    This is why I’m not going back to the park until things are back to normal, the way we remember them. These new policies are stupid and just suck the magic out of the parks. I understand the company wants to keep its guess and cast member safe but this is taking it way too far especially when you consider the fact that the pictures taken with the photo Pass cameras are ridiculously expensive. I know they have different discounts for certain passholders but some people can’t even afford that. The only thing Disney is doing with these new policies and procedures is ensuring that more people aren’t going to visit the parks once they’re open. #bringbacktheoldDisney

    1. Rosie

      The way i remember them… some of us remember taking our own photos! Sorry your so lazy! And characters just showed up! Photopass is not your personal slave they take a good/okay picture… you could do better! At least its all digital now we had to wait 3 wks to see what came out of disney photos… you do not know the true disney!

    2. Rebel Orange Bird

      Its FREE if your a passholder!

  14. Janie

    Is there a reason a comment or 2 of mine are missing i was responding to corey above and i also made my statement support your writing by saying NO ONE is saying photopass is gone! Only the fact they will not use your personal devices! I worked in photo before batuu and in DL we got in trouble for it but still did it to be a nice person! Maybe APs should not get free download privlages and you should all pay again to have these photos if your all going to feel like its my job as a cm to take a picture my picture is the same as yours!!!! Sorry!!!! Its like i tell my kids its a privileges N they could be taken away just look at your guest assist in wdw that never works!!!

  15. Davis

    Gross i do not know why you even think the photopass cm was responsible for your photos too! They are there to take picture of you with their camera and capture a disney moment you could download later… i always found it weird that people would hand them their stuff like thats rude! Their disney photographers not your personal one!

    1. Alyssa

      It’s not rude at all some people visit the park by themselves and have no one to take pictures and can’t afford photo pass because it’s to expensive. So what you saying those people shouldn’t have any memories of their trip at all. That’s really unfair.

      1. Janie

        You could ask another cm to take a photo kindly but photopass folks are not supose to take your phones to begin w it is not their job so yes it is rude! They could get fired for it!

    2. Jessica

      Disney has lost my business. We were just there this past weekend and witnessed that it was ok for the cast members not to wear their masks in the little parades, but we weren’t allowed to take our masks down for pictures. They also won’t give us 2 ride photos because our masks were down. We went to Chef Mickey’s and they only give you a printed card with printed autographs. They couldn’t give real autographs?!?!? Typical Disney jack up the prices and give less and less.

  16. Kevin H Jones

    I’m confused. I would think that with masks being required, Photo Pass/Memory Maker would be almost a ridiculous, unnecessary expense, because who wants a picture of their whole famn damily in masks? Just. No. Hard pass from me. And we always get it, so we don’t have to use our phones for pictures. Everywhere you go on property, people are taking pictures and even videoing experiences that they only ever see through a lense, that takes them, almost always, out of the enjoyment of the moments while they are happening. But with no character meet and greets, and masks required, where is the value in spending the money? You can have your own views about the effectiveness of masks, that is NOT my point, just that the one thing I am sure it kills is value of paying Disney for your picture. I am less scared of COVID-19 than I am annoyed by people who go places scared of COVID-19, and for that reason alone, I pushed back our trip until cooler heads prevail. And as far as cast members or anyone else using your phones, I have come out of far too many Disney bathrooms behind nasty people who didn’t bother washing their hands after doing their business, to be touching anybody elses phones….not even considering COVID-19… how about some Hepatitis A?

    1. Markus

      Exactly my thoughts but also i am not forced to go to photopass person to have picture taken!

  17. Karen Trotter

    I agree and usually purchase the photo pass but, what happens when the restaurants reopen for character meals–there are no photogs there to take a pic of your family?

    1. Rebel Orange bird

      You take your own pictures like everywhere else??? There never was photopass and character dining so theres not going to be now??? I am not getting your pt or ??? Your acting like photopass was everywhere and at your beacon call which they never were. Character dining will not restart till restaurant reopen and when ent people return and knowing equity is protesting i doubt we will see ent at disney bc they are equity not disney!

  18. Eric Poll

    Until the photo policy is reversed and the loss of character photos, parades & fireworks, yet no reduction in ticket pricing…. I say Disney should instead give everyone PhotoPass for Free as way of compensation for losing other services without lowering ticket prices!!

    1. Mark

      The hours would not allow parades and fireworks weather covid happen or not! Doesnt anyone remember what off season looks like??

  19. Isabel

    Given the state of emergency, past and present, I cannot believe this topic is actually being discussed. Take your own pictures or pay for them, for pity sake who cares.

    1. Lydia

      In the state of things disney is reverting to the good ol days! You took your own pictures then! There was no photopass! And you had to ship your photos out pay money for that probably way more than disney charges and to find out have the roll got blured out! I agree get over it! Itm before you post something in the state of things maybe think will this cause a riot and not post it!!!!

  20. Rebecca

    Good!! Cast members don’t want to be touching guests dirty phones and they never did! If you think this is a very big inconvenience for you, you’re selfish. This is for cast members health and yours too. It’s not the end of the world because of these new rules and Disney will most definitely find a way to keep on spreading magic throughout the park despite things changing. Don’t expect this rule to disappear in a year or so, because cast members should’ve not been having to be handle guests phones in the first place. Also remember that your phone has self timer so that’ll be your new bestfriend.

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